Pros: "This Transavia Airlines is not good at all."
Cons: "Many things cheaper does mean better."
Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Cons: "Very nice crew and great food"
Pros: "Klm's consistantly high standards in everything they do."
Pros: "Fast boarding"
Cons: "Slow in refuelling, got us delayed for 40-"
Pros: "The crew was informative"
Cons: "Inflight sandwiches"
Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"
Cons: "KLM crew exceed our expectations"
Pros: "Crew helpful. Food good."
Cons: "Better range of movies please"
Pros: "No delay and nice staff"
Cons: "Delays, took my hand luggage into the hold,"
Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Pros: "The crew are amazing! Attentive and friendly."
Cons: "The seats could have been bigger."
Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Pros: "Helpful and kind crew"
Cons: "I wish there was WiFi"
Pros: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Cons: "The earphones could have worked!"
Cons: "Lost all our bags so couldn’t ski"
Pros: "Crew was good"
Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Pros: "Nice people and good service"
Cons: "Not much"
Pros: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Cons: "Very slow service at checkin, was not even available when I arrived at the airport"
Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"
Pros: "Friendly crew."
Cons: "So many people on a 747!!"
Pros: "Good flight, arriving well on time."
Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Cons: "Flight departed 35 minutes late"
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Cons: "Flight was cancelled."
Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Pros: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Cons: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Pros: "Fabulous trip with friendly, helpful staff"
Pros: "Very friendly service!"
Cons: "Tiny old cramped plane."
Cons: "I don’t like the limited choice of drinks on these short KLM flights."
Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"
Cons: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."
Pros: "Speed, crew, and reliability."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Pros: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Cons: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
Pros: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Cons: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."
Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"
Pros: "A nice short flight"
Cons: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Pros: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Cons: "The stinky guy behind me, but that's not the airline's fault."
Pros: "The service of the crew onboard"
Cons: "Entertainment not to many recent movies and the boarding process was a little bit confusing."
Missed connection due to a 1,5 hours delay of first flight, resulting in a 24 hours delay at destination. Poor assistance at the airport. Long wait, with not even internet connection. Awful experience.
The airplane is very very very old
It was so hot. No pillows were available and when asked for a blanket instead there were no blankets available as well
Pros: "The crew were nice"
Cons: "The only thing the luggage’s takes too much time 🙁☹️"
Cons: "The food was very poor and tasteless , too much bread and it was cold. The choices of movies was poor."
Cons: "Stop feeding us bread"
Pros: "Connection time"
Cons: "Aircraft comfort"
Cons: "Food was not it should be for business class"
Cons: "Excellent customer service."
Pros: "The airplane was specious and comfortable and the crew are extremely nice people"
Cons: "We took off later than the expected time wäbut we and that‘s not I‘m used to from egyptair but eventually we reached our destination in the mean expected time, also the landing was a bit harsh and we felt it all"
Pros: "The flight was on time, the crew was fine"
Cons: "The business class lounge was closed, they gave us $25 per person voucher, but no one store in the airport wanted to accept them. There were not enough seats available when we were waiting for boarding. Business class entertainment needs significant improvement."
Cons: "1 1/2 hour delay out of EBB meant missing the connecting flight -- not uncommon apparently. No one was available at the transfer desk in Cairo for over an hour. The alternative through Rome & onwards put us into Munich in late evening."
Pros: "The seat, the space, the crew and the window"
Cons: "For the food, not all of the people eating eggs.. some of them vomit because of it."
Cons: "Very bad service in the plane . Crew we’re extremely rude and no manors"
Pros: "We were traveling with a person in a wheelchair. The crew and staff were fantastic. Lots of help that made the experience great!"
Cons: "The seats could be roomier."
Pros: "Crews was excellent"
Cons: "The boarding time was delayed. The boarding process could have be more streamlined."
Cons: "Aberu had a bag of less than 20kgs and they dont let her send it from addis ababa. Plus the small bad sent was not received. Very bad"
Pros: "crew was good and seats was just OK"
Cons: "more leg room"
Pros: "It got me there"
Cons: "No good movies"
Pros: "On time, excellent boarding, excellent flight, food was good."
Cons: "Small plane, Crew was setting in the back chitchatting."
Pros: "Didn't like anything"
Cons: "Old aircraft, rude crew, terrible food and by far the worst in-flight entertainment"
Pros: "I am so grateful and appreciative towards the staff. My flight was delayed and therefore I was very late to the gate. They let me on the plane - a big thank you! I was also in such a rush that I dropped my passport holder and they picked it up and returned it to me. The food was surprisingly good too. The service during the flight was also very good."
Pros: "I really enjoyed when the plane LANDED at my Destination!"
Cons: "1. The plane was hot. In the Middle East they don't turn on the AC whilst on the ground. They only turn it on when in the air?!?! 2. The food was basic! I ordered the Seafood and it had 3 overcooked shrimp and baked fish. Not tasty at all. The bread was hard as a rock! 3. Boarding was like a cattle call!! Kind of like Southwest Airlines! 4. The Takeoff, Cruise and Landing was NOT bad at all! 5. I guess being an American, it was FOOLISH of me to ask for Ginger Ale on this Egyptian Flight!! 6. When I landed in Cairo, it would have been helpful to know that while going through Customs, I would need to purchase a Egypt Entry Visa fee for $25.00, but since I didn't know that, I waited in line for 20 minutes ONLY to have the Customs agent tell me that I had to go purchase one, then get back I line for ANOTHER 20 minutes!!!!!!! UGGHHHHHH!! 7. I flew on an Airbus that didn't have plug in for your phones to charge (maybe that's just a Boeing thing)."
Pros: "This flight was on time and I truly appreciate when EgyptAir flights are on time."
Cons: "Buy it From you by price and checkout by other price more than your price don’t know why are you know that"
Cons: "Long time at jfk airport"
Pros: "Good service on board, better than average food, seat pitch better than average."
Cons: "Late departures, both flights. Incredibly small toilets on 737-800 (CMN to Cairo)"
Pros: "Overnight accommodations and females seated together."
Cons: "Booked too late to get vegan meals."
Cons: "Please to repair your seat. Cannot be up right position while takr off or landing. Only recline position"
Pros: "Delays and lack of coordination during boarding process in cairo"
Pros: "Upgraded to business class at the ticket counter for a very reasonable price- comfort and ease."
Pros: "Everything was amazing! Crew was so great and helpful. Movie choices were all amazing and modern!"
Cons: "Food was boring/bland."
Pros: "Very friendly efficient crew"
Pros: "Crew was super nice and helpful. Flight schedule was on time."
Pros: "The dinner food was decent (breakfast was subpar)."
Cons: "We waited about an hour lined up outside of the gate to board. Then when we finally boarded late, we sat on the runway for 2 hours! This wasn’t the first time it’s happened on this flight, either! We were thirsty and no one offered us water. The flight attendants kept skipping my friend and I when they did come around, which was not often. We were extremely thirsty the entire time and when we finally were able to get up to use the bathroom and search for water, we were told to sit back down. We got tiny cups of water about three times on a 10.5 hour flight. Lastly, the entertainment selection was very small and limited."
Pros: "Food needs improvement"
Cons: "Everything very poor business class"
Cons: "The service sucks and the cabin was extremely dirty and disgusting. They never collected trash and I saw a man spit on the floor of the service area."
Cons: "My daughter was traveling from Antalya to Cairo via Istanbul, her bag was missed in Cairo airport, we checked the system and we found that the bag was loaded from Antalya airport. She was in honeymoon trip and has many valuable items in her bag."
Pros: "Pilots are very cleaver and professional in taking off, landing and flying. Crew are very warm and caring Both China & Cairo Airports's operation was very fast and good."
Cons: "For more than 10 hours' flying, would expect far better plane with newer seats and more toilets !! same like they fly between Cairo and London and Dubai (777 etc ..) Also the fish was not tasty at all"
Cons: "Time arrive late"
Pros: "Everything was fantastic"
Cons: "Old entertainment system, otherwise, everything else was fine"
Pros: "The crew and the easy boarding"
Pros: "The crew and the food"
Cons: "The entertaiment selection. Should get better movie, TV and news selection"
Cons: "The flight was good, however I was not able to check in online due to British airways website issues. The entertainment touch screen is not working properly,needs some maintenance."
Pros: "Boarded and left on time"
Cons: "Food was awful. It was so hot I was fanning myself. I had a 11 hour flight and than a 10 hour flight after both British airways, and the same exact food. So I just went hungry. I smelled something amazing so thought I would get a good hot meal as my last meal since I had not had anything in 9hours, but nope, just got a measly cold sandwich. I won’t book British airlines again for international travel, I’ll stick to emirates."
Cons: "Seat 26 beside exit but cold air passing through the door/fuselage made the overnight flight very cold and uncomfortable. Very disappointing."
Pros: "Crew were good early on but didn’t check later on"
Cons: "It was ridiculously hot and the crew didn’t offer water after initial drinks run and we were seriously dehydrated. The flight was delayed and although the first half an hour we had excellent service there was no follow up service and the temperature in the plane was really very uncomfortable"
Cons: "I missed my international connection because flight was three hours late."
Pros: "Not a lot"
Cons: "Boarding was slow"
Pros: "Again staff at mobility assistance were excellent! We were late leaving and pilot made uptime.They really seemed to care about passengers"
Cons: "When allotting seats to seniors, BA could have been more considerate and not placed them in middle seats"
Pros: "Crew, food"
Cons: "I had to pay for the luggage. I thought it was included."
Pros: "The people from British airways were incredibly helpful."
Cons: "British airways pushed the flight time which made the original connection flight from Heathrow impossible. They notified justfly the company who we used to book the flight and told them the reservation would be cancelled. Only justfly never did something about that. They did not notify us about any changes and when we arrived at the airport the lady at the counter told us we don't have a reservation even though justfly happily took our money. If it weren't for the BA staff who rebooked is through Air France we probably wouldn't have made it."
Pros: "Not much - inflated BA fare for mediocre offering; definitely not business class when compared to proper premium airlines."
Cons: "Cramped seats. Poor food. Disorganized boarding more soon to low cost budget carriers. Which is what BA competes against now, albeit for premium prices."
Pros: "The staff was very friendly, professional and personal. Had a great seat with extra leg room and the washrooms were always clean. The staff were generous and prompt with the food and beverages and very accommodating."
Cons: "It was a long haul flight so the seat got a little uncomfortable near the end."
Cons: "BA cited computer glitch in London. Flights were severely delayed. Fortunately my connection was rebooked. Just minus 6 hours of my time."
Cons: "Delayed by 1. 5 hours!"
Pros: "It went well . No problems."
Pros: "The staff/crew were lovely!"
Cons: "Older plane, so no captioned movies."
Pros: "BA is reliable in many respects. 1- Timely 2- Friendly staff 3- Decent food served in a timely manner 4- In a BA flight, you know exactly what you get"
Cons: "The airlines are pushing people to upgrade with those ever shrinking seats. I had a slightly above average size gentleman seated next to me and the seat was so tight he had to totally take over the shared arm rest and our shoulders were rubbing most of the time. That's not a way to spend 9+ hours"
Pros: "Crew was helpful and polite."
Cons: "- limited choice for entertainment. - shaky video screen - why do flight to/from India are not docked at a tunnel? Spread the pain of travelling on a bus to all passengers."
Pros: "Comfortable seat, great food and service. Very quiet and smooth ride on the upper deck of an A380."
Cons: "Worst issue was the noisy baby at the front of the cabin - no airline seems to have a good solution to this problem!"
Pros: "Crew are really the highlight. Food and seats are good in business class."
Cons: "Boarding was a bit chaotic. Passengers were bunched up outside the departure lounge - not sure if there were lines or not. Got sorted when we got into the lounge."
Pros: "Wheel chair was provided. Guidance to check in to the flight."
Cons: "I paid extra charge for Seat 29C. It was not provided though requested several times. After a hot argument this was provided. Crew were not co-operative. Flight was delayed by three hours. Connecting flights missed. I reached my final destination by a delay of 24 hrs. Luggage came after 3 days. No wheel chair provided at LHR. I have been suffering from Back pain since several years, underwent surgery. I had to walk a larger distance at LHR to hotel and back to to catch flight. Very horrible journey I had ever experienced."
Pros: "Quick n easy"
Cons: "No complimentary snack or even water."
Pros: "Flight crew was friendly, the meals and entertainment were good"
Cons: "No complaints"
Pros: "Good staff and food"
Cons: "Seats could have been better"
Cons: "Service was incredibly slow Seats were tight No USB port or charger Tiny entertainment screens Forced to check laptop despite this not being a standard with any other airline for the same route"
Pros: "The crew was very attentive, serving food, drinks and water very often"
Cons: "BA made me place my laptop and Ipad in the checked bag, preventing me from working on my computer for the next 20+ hours until my final destinations. Ridiculous policy! Very rude immigration and security people at Riyadh, I realize this is not BA's fault, but it was very annoying. Second level search of my carry-on bags at the gate very invasive procedure."
Cons: "The flight was cancelled, it was very difficult for me to do all rearrangements."
Cons: "Service is awful, last time I or my family using ba"
Pros: "In-flight service was really good"
Cons: "I was travelling with family and they assigned seats all over the flight. Initially they assigned seat for my 3 year old separate from us."
Pros: "Not much - the entertainment choices were good and the flight was safe and smooth. Plus my bag turned up from Helsinki, Heathrow, Singapore, sydney"
Cons: "The biz class seats on BA are just horrible. The biz class service - BA aren’t even trying to match other airlines. A stingy snenities kit and a blanket doesn’t come close to qantas or emerites. The food is an embarrassment - microwave dinners over heated is a a generous description. Crew do as little as possible (they don’t want to be they’ve either)"
Pros: "The quality of food let it down but crew cheerful and helpful throughout the flight!"
Cons: "Not good enough to let back of plane consistently have no choice of food because it has run out. Maybe alternate end of plane you start service to avoid this happening."
Pros: "Everything was great"
Cons: "Not much space. Seats were too narow."
Pros: "Nothing really exceptional"
Cons: "Flying frequently with Emirates and Saudia rises your standards! seats, privacy, food, service on British airways are way behined!"
Pros: "The cabin crew were exceptional. One flight attendant in parifular was extremely helpful to us in helping place our carry on luggage in the overhead compartment. I did not get his name but he told me he was from Spain."
Cons: "- Landing cards were only distributed 20 minutes before arrival. The seat belt sign was already on. So, I could not use the food tray to fill out the cards. I tried to use the magazine to put under the landing card, but there was some turbulence and I could not fill out the cards n the plane. Cards should be passed to passengers an hour after Akef off. - no gifts given to kids like small games or coloring crayons to keep them busy. - food took hours to serve and was not comparable to BA's image. - the water pressure in the toilet's wash basin was too strong and was splashing all over my cloths."
Pros: "Because of the cabin crew strike the old biddies pushing the trolleys were smart enough to give the passengers double the quota of wine to keep us quiet so we didn't mind the slow food service. I had an excellent flight sleeping thru half of it."
Cons: "The audio provided by the ear buds provided produced very poor results, probably causes long term hearing loss."
Cons: "Entertainment selection was poor. Also breakfast was bland"
Pros: "return flight on BA was great"
Cons: "my flight was brokered out to aer lingus without notification"
Pros: "The ground crew at checkin were friendly."
Cons: "The old aircraft that looked like it had seen better days. The old entertainment system that was jittery and crashed."
Pros: "Great crew good service, except a little unorganized at the gate. Best service I've gotten compared to other airlines I've experienced."
Cons: "Food was a little cold. Sitting in the middle of the row is the worst most uncomfortable in economy."
Pros: "I was seated on the upper deck of a 747 (63K) and had plenty of room. The cabin was quiet even though the plane was full. Service was excellent. I enjoyed the food. Cabin crew were great."
Cons: "The entertainment system was old and didn't have the selection of programs available on newer aircraft. Flight map was not at all detailed. Time for an upgrade BA! Boarding was a bit of mess. BA has so many different categories of who gets to board first that it got to be very confusing. People couldn't understand if it was their turn or not and people kept being turned away to wait their turn. It would be far easier if people were given a number from 1-5 like Air Canada and they call those numbers which are also printed on your boarding pass. I was flying business class and I think it a terrible cheek that they charge extra (in my case $129-$159 EACH WAY) to select your seat in advance. That's insane considering what I have already spent on the business class ticket. Seems like a money grab to me. I usually fly Air Canada, and this high extra charge will probably make me think twice about flying BA in the future."
Cons: "The low resolution screens and limited programming compared to other airlines and aircraft"
Pros: "The crew was wonderful , the seats very comfortable , breakfast very reach I felt my self booking first class not economy It is the best trip"
Pros: "Pleasant flight crew"
Pros: "Great food."
Cons: "Not much space for a long flight."
Pros: "The food was good and free."
Cons: "I bought a ticket from British airlines but the first leg of the trip was with Vueling. The online check in at British Airlines sent me to Vueling but I couldn't check in with British. We had to stand in line at Vueling to check our bags and then with British Airlines to get Get the boarding passes for the other two legs of our our trip. The bags didn't make the switch. British Airlines found our bags in 2 days but 5 days later that's a week later the web check of our file says bags ready for Delivery and call help line can not talk to the airport to find out the problem."
Cons: "Wheelchair attendant was late picking me up from the Club World lounge (at least the British Airways agent monitoring the whole thing cared and kept us updated while we sat out front waiting. Despite the fact that I'd checked with BA the previous night that yes, I was registered to have a gluten-free meal (as of two weeks beforfehand), the flight attendants had no record of this and no GF meal had been included for me. Entertainment = faded screens, bad touch screen interface, crashed nd needed to be rebooted at one point, touch screen minimally responsive, a shockingly small number of choices. Did not have wireless or a usb port, but fortunately there was a universal AC outlet and I had my wall charger along so that I could spend most of the flight using my iPad to read. I'm especially displease with the food, boarding process, and entertainment considering my boyfriend's and my seats were Club World seats I'd paid for (rather than receiving them as a reward). On the bright side, the lie-flat seats saved me from days of post-flight pain, so it could have been worse. Not pleased overall, and the next time I travel internationally, I'll probably chooseanother airline if the prices only differ by a few hundred dollars."