Daily cleaning, installation of cabin HEPA filters on flights from San Francisco to Honolulu
ca.kayak.com is also available in French. Voir le site en français.
|March||Best time to beat the crowds (18% less expensive on average)|
|December||Most popular time to fly (32% more expensive on average)|
Average price round-trip
|C$ 507||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 268||or less|
Good deal one-way
|C$ 200||or less|
United Airlines, Air Canada and Air New Zealand have all waived their change and cancellation fees on flights from San Francisco to Honolulu. Confirm policies on booking site.
An average direct flight takes 5h 29m, covering a distance of 3856 km.
There are 175 (direct) flights between San Francisco and Honolulu per week, averaging 25 per day.
In the past 3 days, the cheapest one-way tickets were found on Alaska Airlines (C$ 126) and Hawaiian Airlines (C$ 132), and the lowest round-trip tickets have been found on Hawaiian Airlines (C$ 242) and Delta (C$ 302).
United Airlines (5 times daily), Air Canada (4 times daily), Air New Zealand (4 times daily) are the most frequent flyers on this route.
When flying out of San Francisco you will be using San Francisco, often referred to as San Francisco Airport. You will be landing at Honolulu, also known as Honolulu Airport.
Yes, you can. Flights from San Francisco to Honolulu usually take about 5.5 hours; they are also quite popular, which means the connection between these two cities is served by a number of airlines including United Airlines, Air New Zealand, Copa Airlines, and Hawaiian Airlines.
If you are flying from San Francisco International Airport you can simply take advantage of the city’s rich transportation network. Indeed, downtown San Fran is connected to the airport by a number of bus lines and Amtrak connections running between the two places multiple times a day.
Yes, there are. If your flight from San Francisco to Honolulu is delayed and you need to spend the night at the airport, head to FreshenUp. Located inside the International Terminal, the facility offers a small number of en-suite rooms equipped with basic amenities such as a bed, free Wi-Fi, a desk, and a mirror. Alternatively, there are a number of hotels located just minutes from the airport like the Aloft San Francisco Airport Hotel or the Westin San Francisco Airport Hotel.
San Francisco International Airport is simply full of things to do, so if your flight has been delayed, you needn’t worry. Go to the Yoga Room to stretch between flights or to the Reflection Room for a moment of self-reflection and meditation. Hit the spa or the shops for some “me time” of pampering and retail therapy or enjoy some of the works by local artists that are displayed throughout the airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San Francisco to Honolulu.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Honolulu from San Francisco is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Honolulu with an airline and back to San Francisco with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Honolulu from San Francisco up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Quick, efficient"
Cons: "Wider seats"
Pros: "Good service, comfortable airline, no delays."
Cons: "Our luggage didn’t leave the city with us and we had to wait 5 days."
Pros: "Seat was good. Crew Service also was good"
Cons: "Didn’t like sitting on tarmac for 40 minutes after arriving. Got very warm and uncomfortable to breathe"
Pros: "The fact that movies were available in a domestic flight and the variety of movies."
Pros: "Fast flight"
Cons: "Seats were a little uncomfortable. The boarding process took a while."
Pros: "Great crew and seats were pretty comfortable."
Pros: "Fast flight"
Cons: "Blanket provided"
Pros: "Crew! And comfortable seats"
Cons: "Alaskan did away with the food & drinks on demand, part of which made virgin so special. Also internet did not work and documentation of it was wrong anyway, not good for work commuters. Flight was over a halfhour late taking off, however displays said ontime and sfo staff ignored the queue waiting to ask questions"
Pros: "Attitude of the crew"
Cons: "They lost my luggage and caught us at Newark airport for around 2 hours and did not pay back. They gave us a cheap coupon with limited duration. Plus, they broke my luggage and never paid back."
Pros: "The flight attendants were really great and nice."
Cons: "That I’m still stuck on this damn plane and we landed 30 minutes ago."
Pros: "We arrive safe"
Cons: "We arrive safeThe staff spend a good part of the time chopping it up with themselves in the back and just before they landed they rushed through the aisle to pick up trash and they were so rude"
Cons: "The flight boarded on time but sat at gate for over 1/2 hr, before taking off, then arrived at LAX and waited another 15 or so minutes to dock at gate. Several people with a connection were very upset and it was an unpleasant experience. Also while up in the air, it took over an hour for seatbelt sign to go offf making it hard to wait for bathroom."
Pros: "Courteous crew, quick boarding and roght time flight"
Cons: "No free snacks for a six jour flight. Restrooms were too small."
Pros: "The flight took the blink of an eye."
Cons: "I would have liked to have been woken for the food dispersal and being over 6 feet O cannot say enough about adequate leg room or lack thereof."
Cons: "In the SF airport, your crew accepted me to pay for $25 for putting my suitcase into the plane. But then, she mentioned that the flight was delayed and there was no way that I can made my connection from LA to Indianaplis. So I was given a boarding pass with my suitcase ($25 paid) only to LA. The front desk asked me to try other ways when I arrived LA to see what can be done. When I entered into the gate, your CS changed my flight to UA after I have presented my case. However, I had to pull the suitcase out from Alaska, paid another $25 to United and started the trip all over again. All the while, your crews expected me (an alien from Asia) that I should have known every thing get it through, or to claim my suitcase charges. I am really disappointed for the lack of understanding. To you, it may be something happened so common everyday. To me, I was totally lost to handle this."
Cons: "New York airports are always delaying landing and getting to the gate by at least 30 mins. Nothing to do with the airline I assume, but still quite frustrating to do detours and spend extra 30/40 mins in air or taxiing."
Cons: "Food/ beverage service was bad."
Cons: "It was about half the price of other major airlines. So naturally I expected the worst. Turns out it was better than many airlines I flown in the past."
Pros: "The inflight entertainment and the service."
Cons: "Nothing to complain! Even though flight was delayed and we hovered over LA for 30mins and the pilot had trouble finding a spot to park, i still had a great relaxing snooze!!"
Cons: "Slowest boarding process of my 3 Alaska flights today"
Pros: "All good with Alaska and Virgin America"
Pros: "Free movies, clean seats, friendly staff"
Pros: "Friendly and helpful staff"
Pros: "The crew was good."
Cons: "Baggage crew definitely stole my sunglasses right out of my luggage. I left them in a case in my baggage - they took the glasses left the case. I reported to Alaska, but haven't heard back for a few days."
Pros: "Very quick and easy boarding system. And, very friendly flight crew."
Cons: "The flight was booked through Alaska Airlines, but facilitated through Sky West. At SFO, Alaska runs out of terminal 2, but Sky West out of the international terminal. I went through security at terminal 2, only to find out that I needed to leave security, get on the tram and return to the international terminal."
Pros: "Professional and friendly staff, clean plan, excellent service"
Cons: "Plane was late"
Pros: "Flight attendant were super nice and friendly"
Pros: "Smooth flight lovely flight attendant"
Pros: "Always the best service"
Pros: "Wine flys free is amazing!!!"
Pros: "On time, friendly staff, clean plane"
Cons: "Slow drink service"
Pros: "I was checking in in a fluster and trying to attach my bag tags. A agent came over and helped me (for some reason I had taken the entire sticky back off ha!) and then he took my bag for me right from the kiosk. I was super impressed"
Cons: "needed more water"
Pros: "They did what their jobs required. They were never rude. If they were they would be talked to. They did what they were suppose to do. What else can I say? It was only an hr flight. I hour flight Jeez!!!"
Cons: "If United can serve more than orange juice or water, so can you"
Pros: "The pilot introduced himself and kept us updated on the weather and turbulent."
Cons: "no complains"
Cons: "Lack of help with information on transfer between terminals at Seattle/Tacoma"
Cons: "crew delay alaska has not compensated yet please help"
Cons: "Good one"
Pros: "The male flight attendant was not very attentive. He would serve me first and then lean over my food and drink to serve the guy on the window seat. I had to ask him every time if he could take away my glass and then my wrappers and then my...well everything. Many people from the main cabin came up front to use the first class bathroom, and he didn't stop them. He abruptly woke he up three times with his loud voice talking with passengers...with no regard of the sleeping passengers. He is more suited for the main cabin. He didn't offer any help when I was struggling to put my bag in the overhead bin. He watched as the young lady flight attendant struggled to open the plane door... I did not feel that the cost for first class was worth it. He never responded when I thanked him for each thing he did...nothing...not, "You're welcome" or "my pleasure." So, it was a first class disappointment."
Pros: "It was everything nice from the take off to the landing"
Pros: "It was a small flight, fast and there were only a few people on the flight with me. I sat with a row to myself."
Pros: "Nothing in particular."
Cons: "The fact that you cram people into small spaces. It's awful that you treat coach so terribly. Someone needs to design a more comfortable experience."
Pros: "TSA staff was great. Security was a breeze. The first plane had USB and standard outlets on every seat. Layover in Seattle was nice."
Pros: "No delays whatsoever, we left almost on the dot. Friendly staff, decent snacks and good in-flight entertainment."
Pros: "Good experience overall"
Cons: "Having to pay for in flight entertainment on domestic route and small seats"
Pros: "I like that you could watch TV, movies, or listen to music."
Cons: "When we arrived to SFO the flight was delayed for mechanical issues. When they couldn't fix the plane they had to fly another one from the Island to get us. This resulted in over a 14 hour delay and ruining our plans for our first day. The wing in SFO was all under construction so if you wanted to get anything you had to leave security and go back through it over and over."
Pros: "Crew was nice and attentive"
Cons: "Luggage situation"
Cons: "My surfboard bag was ripped and all straps were broken and was then patched up with duct tape!!! What the F#€*?!! It looked like it fell off the plane and was run over. Plus my bike box was torn to bits and patched with duct tape and was cut open by someone’s knife, I ended up loosing bike parts because of this. Horrible bag handling by the crew!! This was all noticed when I picked up my bags in Auckland"
Cons: "No free blanket. No free entertainment."
Cons: "Waiting for baggage at the baggage claim."
Cons: "There should have been movie/tv options that were free!"
Pros: "I drink a lot of water and more so on flights. They weren’t apprehensive about serving me more than one glass of water/drinks (a problem i have had with other airlines)"
Cons: "The food was lack-luster and there werent any options (aside from the specialty diets that you can request ahead of time). They also did not provide any blankets or pillows during the flight and the AC was running the entire time."
Cons: "Most airlines offer free entertainment on long distance domestic flights as long as you bring your own headphones. This is a 5-hour flight. Why would Hawaiian Airline want to charge $7.99 for viewing a movie?"
Pros: "Crew was so nice, flight was easy, quick and smooth, and the whole thing was just enjoyable!"
Cons: "Everything was great!"
Cons: "When I checked in i asked the agent to help me board early since I was carrying a fragile musical instrument. She said check back later. I had no seat assigned and was told I would be seated after all families were taken care of. I waited and waited and finally when everyone was boarded, I checked one last time because I was the only person left in the waiting area and the gate agent totally forgot about me. So she assigned me to a seat that had a wall in front of it and no storage space in the seat in front of me. I was livid. Thankfully I didn’t have to check the instrument but the hassle was a nightmare I really wanted to avoid."
Pros: "Food was better than most domestic airlines. Seats were large enough for comfortability during a long flight. Seats against walls still recline."
Cons: "Domestically, infotainment, headphones, blankets, and most drinks cost money. Can't pick seats online for international flights, so we're stuck with whatever is leftover. Planes not particularly clean; lots of crevices with years of debris."
Pros: "Boarding didn’t take too long and seats were comfortable."
Cons: "WiFi on plane would be awesome!"
Cons: "Online check in and Check in terminals at airport didn’t work"
Pros: "The boarding was very smooth and efficient, and my seat mate was a very interesting person to talk to. A wonderful flight."
Pros: "Really friendly attendants"
Pros: "Acomadations were ok food and drink service were consistant good entertainment and hospitality"
Cons: "The only thing that I didnt like was due to my own actions with scheduling and non transferable tickets the insurance didnt cover anything complete waste of money and I had to cancel my charter due to issues with my flight and didnt recieve much help trying to rectify the situation all in all I lost a lot of money"
Pros: "The free run punch and chips they serve right before landing."
Cons: "Reserved seats and they were not honored. Instead we were stuck in the next to last row. Agents were unapologetic and did not care."
Pros: "Ontime , friendly , comfortable, they really do take care of you"
Pros: "Food served is actually ok. Planes on time"
Cons: "I'm so sick and tired of being subjected to damn ads on Hawaiian Airlines flights. They literally use the claims form as an excuse to show a short video about how to fill it out and THEN give you two or three ads because they figure "what the hell we have your attention now and we're going to sell you something and increase our profits." I have had it with this type of capitalism that just milks people's patience. No thanks! And no more damn Hawaiian Airlines credit cards ads! For crying out loud."
Pros: "Good price, food and drink free, cocktail prior to landing in Oahu, accommodate to have two seats together"
Cons: "Didn't know seat assignment ahead of time, in flight entertainment needed to be paid for"
Pros: "Wonderful flight crew and attendants. Everyone was so pleasant. No stress! And we got a complementary alcoholic rum punch"
Pros: "Loved the meal"
Pros: "Staff was very friendly"
Cons: "You had to pay for movies"
Pros: "Fun hawaiian theme to get you in the hawaiian spirit before landing"
Cons: "Tight seating. Especially when your next to an overweight person and there is no way to climb over them to get to the restroom and they are taking up part of your seat."
Pros: "The tropical twist to the food served on board."
Cons: "No in flight entertainment"
Pros: "We didn't have assigned seats for some reason. At the gate, the agent placed is in extra comfort seats at no extra charge. Nice!"
Cons: "Child kicking my chair and punching the touchscreen behind my chair throughout the flight. Parents didn't do anything but act like they didn't see how annoyed I was when I glanced at them more than once."
Pros: "Plane got turned around after 3 hours in plane. Had to change 2 flights, my rental car reservation, 2 doctor appointments with no sympathy or even care from Hawaiian airlines. Spent hundreds of dollars and got no compensation. Not happy and will never book again."
Cons: "So disappointed, angry, and sad."
Cons: "the one hour delay"
Pros: "Not really Thier fault as they were waiting on the ground crew but they could have at least turned on the A/C. We were very hot in there waiting."
Pros: "All services are great!"
Cons: "Too cold."
Pros: "I like the customer service on the plane. They were pleasant. The plane was clean the planes was pretty empty. It was comfortable."
Cons: "I didn't like the people who was at the San Fran airport who checked us in. I have a sister who Is handicap and I needed assistance and they had no Mercy. Honolulu gave us much better service Then San Francisco. The people in Honolulu helped us from the time we exited our car till we got on the plane."
Pros: "On my flight to SF I had a runny nose and requested for tissue from the attendant. She was so busy and forgot, but I managed to get tissue from the restroom. On my way back to HI, she was in my flight and apologized (I didn't even notice her since I was preoccupied) - I told her it was busy and I saw her working it and it was okay. She offered her help in anything and I thought that was super sweet, then she said.. I wont forget this time. Nice touch"
Cons: "The HNL airport check in is very crowded and confusing--everyone just crowds and no one knows where to go"
Pros: "Very nice helpful people at Hawaiin airlines"
Cons: "There was a little delay due to my flight being over sold, but Hawaiin airlines as quick to react by switching to a bigger plane. We took off late but still ended up landing on time. wow!"
Cons: "The original 9/23 9:05 am flight from SF to Honolulu was cancelled. The airline staff did not say a word why the flight was cancelled, but they were kindly enough to put me on a United Airline flight at 1:15pm on the same day. But the UA flight got delayed and delayed, I didn't get on the airplane until 5pm on 9/23. This was such a terrible experience, I wasted 9 hours at the airport and had to cancel so many activities I have planned on 9/23."
Pros: "Excellent service, the food was perfect, they gave us a Ron Hawaiian, it was so yummy...and they gave us a good impression from the island."
Pros: "I upgraded my seat while checking in and was satisfied with the amount of leg room I had."
Cons: "While I apprecite the airline wanting to stand out and serving food, but I'm allergic to eggs. Egg sandwiches were served for breakfast."
Pros: "I always love flying Hawaiian. Everyone is nice, the plane is comfortable, and it gets me excited about coming home from school."
Cons: "I wish there was at least two snack services throughout the 5 hour flight."
Cons: "boarding a bit chaotic"
Pros: "Good customer service"
Pros: "Relaxing and free tv."
Cons: "Very hospitable ."
Pros: "Airbus seats were comfy. Air hostesses were nice, but I didn't get anything because I was sleeping the whole flight."
Cons: "Did not like the girl at the check in counter. No smiles at all, not a good representation of aloha Hawaiian spirit. She looked like she hates her job. She couldn't assign me a seat right there and she told me she'll call me up to boarding counter. She also promised to get me an aisle seat on my next flight but she gave me window instead."
Pros: "Everything l just Love it .takin off and landing was Absolutely Flawless congratulations TO The Pilot."
Cons: "Absolutely,Nothing At all"
Pros: "It was easy helpful and a delight . All of you are great and had a good time I'll do it again."
Cons: "Little probably legroom, I didn't know how to work the monitor that's my bad. Little more assistance than that be great Terriers thank you for a good time. :-)"
Pros: "Atmosphere at board during the flight"
Pros: "Atmosphere, service."
Cons: "A who;e family of like 8 people getting kicked off the plane for something the patriarch said to a flight attendant. To be fair, I have no idea what he said, and it very well may have been warranted, I don't know, but it made me sad."
Cons: "Aircraft was too warm. Needed more air!"
Pros: "That Tillamook cheese and fruit plate was nicely done. A pleasant surprise."
Cons: "We had to wait at the gate on arrival"
Pros: "Let on time and arrived 30 mins EARLY."
Cons: "Had to pay for meal despite length if flight."
Pros: "No hassle, no drama, very smooth."
Cons: "The blueberries were rather bland."
Pros: "The crew did a great job of dealing with delays beyond their control and made sure we - and our luggage - made a connecting flight."
Cons: "No complaints."
Pros: "They say us together (we had seats apart -- even though it stated our children are 4 & 1). They gave them wings and each an extra little snack. I felt they were supportive of us."
Cons: "Paying to check our bags!! We were forced to... too much stuff traveling with kids. It sucked to have to pay $50 when Alaska airlines saw we were struggling, they checked our carry one for free to ease our time in the airport!"
Cons: "Food in first class was subpar!"
Pros: "All I need to say."
Pros: "the meal was OK and they served ice cream midway between SFO and JFK."
Cons: "Late departure. Long delay getting to the get because of congestion at Terminal 4."
Pros: "aircraft is very clean. faster than imaged. the most impressed thing is it has a variety of entertainment programs."
Pros: "it was great experience"
Pros: "Ground team was amazing--efficient, pleasant, rapid turnaround"
Cons: "Incoming plane was 1.5h late and there was no meaningful explanation (saying that the plane was late coming in bc it was late getting to its prior stop isn't really an explanation)"
Cons: "Announcements at the gate could be more clear."
Cons: "One lavatory didn't work and we had to use the nathroom for first class..couldnt access bathroom half of the flight"
Pros: "Everything went smoothly."
Pros: "Comfort and boarding"
Cons: "Delay and food"
Cons: "Know that if you buy an E ticket they won't assign you seats until you arrive at the departure gate."
Cons: "Even with "Comfort +" the seats are horrible."
Pros: "Like the direct flight from Minneapolis to Honolulu and you even get a meal and snacks. Flight attendants were very friendly."
Cons: "Long flight but prefer the direct flight than having a layover."
Cons: "The flight was over 20 minutes early"
Pros: "Comfortable flight, super crew, awesome non stop flight from Minneapolis. Could not ask for any better. Delta is the #1 airline."
Cons: "Nothing at all."
Pros: "It was my husband's birthday and the stewardess (red dress, long brown hair) went out of her way to make him feel special by bringing champagne, cookies and even chocolate once we were getting off the plane. I was very touched."
Cons: "The guy next to me was kind of smelly but was very nice."
Pros: "Free meals! Free snacks! Free movies! Comfortable seats and friendly flight attendants!"
Pros: "Everything about the flight was great. We boarded and took off on time. I have no complaints."
Cons: "My seat wouldn't recline at all. I think it was broken. Not the end of the world, but a bit of a bummer as it was an overnight flight."
Pros: "No delay and the flight was ahead of the schedule (arriving)."
Cons: "The airplane was too old and seats were too crowded."
Pros: "Flight was on time and left and arrived on time."
Cons: "Should offer headphones for free."
Pros: "Boarding was a breeze and the staff at Delta was nice and courteous along with being clear for boarding zone instructions. Haven't had a problem yet with Delta! Also the pilot was great at landing so it was not as jerky as some flights I have been on."
Cons: "No complaints!"
Pros: "The service was fine. I slept the entire flight."
Cons: "I was not impress with the breakfast since I do not eat yogurt. It is a good thing i am not a breafast eater normally because I would have been hungry."
Pros: "Very smooth"
Cons: "For the second time in one day, my seat would not recline!!! Very uncomfortable for an even longer flight than the first one!!"
Pros: "Crew was tentative."
Cons: "Lady besides me was eating something that smelt bad."
Cons: "Asked for hot tea but what I got was barely tepid."
Pros: "Delta was smart with boarding early once they realized everyone had cleared security. Flight took off on-time and arrived early. The crew was excellent and exuded energy although it was the end of the day."
Cons: "I ordered a special asian vegetarian meal and it was just plain horrible. I had to settle for the cookie. It's nice that they serve a complimentary meal on the red eye flight but the quality of the food was bad. Entertainment options were also limited although they had some recent box office entries from last year. The leg room also wasn't great but that's expected in economy I guess."
Pros: "Excellent trip. Provided ample food snacks and drinks."
Cons: "The attendents only served one round of beverages in Comfort Plus."
Pros: "On time. No problems."
Cons: "Hard to understand what group was being called to board. No systematic lineup, just crowding around."
Pros: "On my last 4 trips in 6 mos I've flown United, Delta, and Hawaiian, to Cancun Mexico on United Aug 2015' , to Puerto Vallarta on Delta December 2015, Hawaiian to Honolulu December 2015, and Again on Delta to Honolulu Feb 2015. Hands down Delta IS THE BEST, there nothing better then having Free movies to pass the time, from TV to HBO and SHOWTIME and Current Movies in the theaters TODAY music, games, etc even free headsets any eye cover to rest ALL FOR FREE Delta isn't so worried about charging for eveything, a happy traveler is a repeat traveler, that is DELTAS GOAL Happy repeat travelers I voiced my displeasure with Hawaiian after finding out on my Day flight over I get charged $10 for blanket n pillow and free ( bad ) meal. Then on red eye home it's free blanket and no food, I can bring my own better food, and blanket which I do, but to charge for entertainment is the worst thing ever, AND EVEN FOR SIMPLE MUSIC WAS A CHARGE, SUCH POOR SERVICE Delta hands down IS CUSTOMER SERVICE ORIENTED PERIOD DELTA DELTA DELTA I'M FOREVER YOUR HAPPY TRAVELER,"
Cons: "The snack boxs are kinda unappealing, I bought both and they were jost OK, But that's fine I can bring food simply enough and would have but I was running late, Happy traveler"
Pros: "need to feed people more often and make the seats alittle more comfier but other then everything came out good looking forward in flying with delta again"
Cons: "My seat choice was ignored on one flight"
Pros: "Service is good. Flight on time."
Cons: "Don't like the chicken wrap which is dry and hard."
Cons: "Charging money for window and aisle seats a new low"
Cons: "Apparently, using a third party source lost me the ability to choose my seat on both flights. The only book ahead options are ones I need to pay extra money for which feels like a scam. I won't be able to get a seat ahead of time on the way home either which will be an even longer flight (6+ hours) and will likely be stuck in a middle seat yet again. If this is the case with booking through third party sites, I won't do this again."
Pros: "The small scack/meal was excellent. Good service. Smooth flight. In-out-done! Good job Delta!"
Cons: "Can't think of anything negative. A long time standing by on runway waiting for departure."
Pros: "Big plane and fairly comfortable"
Cons: "It's more of a shuttle than a transcontinental. Seats are narrow with little leg room. Like all others you have to pay for everything. Delta terminal is not easy at jfk. Sfo is fine and works well All airlines are the same these days. Flights are uncomfortable and crew just throws out peanuts and water"
Cons: "The person taking tickets asked me to check my bag. I said ok and he instructed me to step aside and taking anything out of it that I might need. I did this and when I came back they had locked the doors."
Pros: "I was able to fly standby so I arrived early and so did my luggage."
Pros: "The boarding was quick and the gate agent was efficient"
Cons: "We not only left 45 minutes late, but there was no beverage service on the flight."
Pros: "On time. Arrived 30 mins early. New plane."
Cons: "Middle seat. Very crowded, could hardly work on my laptop. Food was not great. Had a turkey roll. Opt to pay for the $10 sandwich at the airport."
Pros: "Entire experience and costumer service was excellent"
Pros: "Cabins, service, food and especially entertainment beat United by a mile.."
Cons: "Seating in economy is a little tight."
Pros: "Price was right and the flight was comfortable."
Cons: "No inflight entertainment and a real lack of food for a 5 hour flight."
Cons: "Hand carry shouldn't be charged as other flights."
Pros: "Flight was on time. We left 15 minutes late and arrived early."
Cons: "Seat was tight, narrow, uncomfortable and would not recline. One flight attendants was aggressive and taunting but later came back to smooth things over. Pilot announcements were completely garbled due to bad PA equipment. No cockpit communication at anytime were understood by cabin customers. We had the roughest landing I can remember. Prior to boarding, on line check-in was available up to the point where customer is forced to pay $12 for seat assignment, once that is paid, continuation is unavailable--a ruse and a theft. I was informed by check in counter of the $40 bag fee, whether it is carried on or checked. When I asked for clarification, he replied I should have been aware of it prior to speaking to him. I paid the $40 and checked my bag, my only item. On the plane, I see other customers with backpacks, some large backpacks and with personal totes. I wonder what they paid. We all waited 45 minutes for baggage to begin appearing in claim area."
Cons: "Flight took off an hour late, no video monitors on seats for 6 hour flight, all 3 of our bags did not arrive. Sun country unresponsive to trying to locate our bags. I will never fly with them again."
Pros: "Nice stewardesses - very polite and helpful"
Cons: "When I checked in online the day before, I was only given seats that I had to pay an additional charge! I had already paid for my tickets when I booked the flight. This is ridiculous to check in and be expected to pay an additional charge just to get a seat! No snacks unless you pay for them - also ridiculous."
Pros: "Direct flight"
Cons: "Delays before we boarded, plus delays after we boarded. Communication about what caused the delay seemed like an afterthought."
Pros: "The employees were so attentive & caring. Very accommodating. Was pleasantly surprised."
Pros: "I enjoyed te staff. Very warm and welcoming."
Cons: "I didn't like how cold it was."
Pros: "Overall the customer service, the flight, and everything else are excellence. Will definitely be regular customer. Thank you for providing your service for the people."
Pros: "The flight crew was very attentive, polite and helpful. The flight reached it's destination earlier than was mentioned which was very nice!"
Cons: "Seats are too small and too close to one another it makes you feel pretty crowded while onboard."
Pros: "direct flight from San Fran saved time."
Cons: "everything was fine."
Pros: "1) Very nice ground crew. 2) Multiple offers of complimentary drinks."
Cons: "1) Delayed flight, almost missed connection. 2) Odd boarding rules, people with no rolling carryons get on first. Then they check all rolling carry-ons before letting the rest of the people on? Whats the point of empty overhead bins, and making customers wait for carry-on bags at their destination? 3) No TV. Have to pay to get their media equipment? Have not seen that on any other airline. 4) No snack, not even the token pretzels."
Pros: "The San Francisco based crew and customer service was very welcoming, friendly and accommodating."
Cons: "On the return flight (out of their hub airport!), their online system failed so it didn't capture that we had prepaid both our checked bags nor our seat selection. When we arrived at the ticketing counter they were essentially accusational about the issue. We showed the confirmation page on our cell phone and even logged into our mobile banking app to show them and still had to argue about paying again. On top of that, they acknowledged the system was having issues and would do absolutely nothing to help us get seats together (my husband and I), let alone anywhere near what we had selected during the online check-in process (we paid extra for an aisle and middle towards the front of the plane, and they gave us two middle seats in the back of the cabin). There were four empty seats in first class, and they wouldn't even bump up a frequent flyer to give us seats together in coach. Not once did anyone apologize, ask how they could help, or just try to be helpful. Both "managers" were clearly poorly trained in handling these situations and defensive and dismissive (walking away while we were speaking). They didn't even offer a free meal voucher. Nothing was done to help rectify the situation. It was honestly shocking how terrible of an experience it was - no indication that they felt we were a paying customer. There were so many little things they could have done even without changing our seats that would have made the situation better. I will never fly this airline again, out of principle, and will absolutely share my experience with everyone I know. If someone from Sun Country reads this, the managers' names are Oniekey Brown and Jolynn Carpenter. I would suggest your management chain have a conversation with both of them and highly suggest training."
Cons: "For almost a 4 hrs flight you can provide some chips nuts or biscuits."
Pros: "The flight attendants were very friendly and helpful!"
Cons: "Everything was great."
Pros: "I liked the flight was cheaper, it was on time, getting on the flight was quick."
Cons: "The temperature on both flights was warm. Normally I'm used to planes being cold but Sun Country Air likes to keep it really warm. I also didn't like how small the seats were to each other. Very squeezed in. Lastly, the crews should smile more and act like they care about their job."
Pros: "It reminded me of a little bit less comfortable Southwest flight but the crew was definitely high quality."
Cons: "They lost my baggage!"
Pros: "There was a male flight attendant (not sure of his name) that was wonderful. He was funny and personable"
Cons: "My boyfriend and I purchased our seats separately and we asked if there was a way that we could be seated together. The man that was checking in our bags said no and that the plane was full. We were fine with it, but after awhile he said that he found a couple seats together in the emergency exit aisle. It was great! We got on the plane and there were tons of extra seats, the plane was not full and I believe that he was too lazy to look for seats together upon our first request."
Pros: "Nothing, it was awful...read below"
Cons: "My Tiffany necklace was stolen from my luggage As my luggage had a tag on it that it had been gone through...when someone went through my bag, it had jewelry from Tiffanys stolen...I am going to have to call sun country tomorrow to get a replacement of a very sentimental piece of jewelry. I am beyond horrified that this happened...I had know idea sun country airlines crew would steal while working for the airline. Sun country needs to be able to remedy this situation, otherwise I will have to ban the airline for future traveling as well as spread the word to those I know that you can get stolen from employees of sun country while traveling. This is most disturbing. Please advise ASAP. Melissa Sackett Cell phone number: 612-501-7551"
Cons: "Landing is terrible"
Pros: "Friendly service"
Pros: "Good service; free soda, stowed our carry-on rollers. Best of all: no hidden fees and extras. Honest pricing good flight. A throwback to better times."
Cons: "As always, exiting plane took forever."
Pros: "Flight attendants friendly, seats comfortable."
Cons: "I don't like that they only offer one hot food - a hamburger. A wrap and or sandwich offering (healthier choice) would be better. Other airlines offer more."
Pros: "The crew was friendly and attentive, there were extra seats on the plane which gave us room to stretch out. Easy experience all around."
Cons: "Apparently (from the conversation behind me), the cheese/cracker platter ran out on the flight, which I had on a previous flight. Its awesome, but if this is worth writing about, then I cant really complain."
Pros: "Good pilot. Kind workers before boarding."
Cons: "Having a crew member tell me i cant bring my own alchol. No other airline has bothered me about bringing my own alchol."
Pros: "Everything was great. no complaints!"
Pros: "Check-in was easy and quick. I had great seats (plenty of leg room), flight left on time and landed a bit early which was great."
Cons: "Seat broken, plane late to leave"
Pros: "The staff was kind and accommodating."
Cons: "My seat's headrest was broken and kept rocking forward into my head the entire flight. My seat also did not recline as far as my seat mate's. For first class, this was the least comfortable flight and almost would have taken a coach class just for more comfort. Disappointed!"
Pros: "U S money is legal tender for all debts public and private how come I have to use a credit card when I wnat to pay with US currency doens't seem legal"
Pros: "Wonderful service and the staff was great!"
Pros: "On time"
Cons: "Seats are so close"
Pros: "Gave me good food."
Pros: "Good service and friendly attendants"
Cons: "Both legs of round trip were delayed by 2 hours, and no mobile tickets."
Pros: "Decent price, polite administrative staff in home office"
Cons: "Website - wouldn't allow me to check in, difficulty with mobile site, frustrating repeated issues with seating choices and online check in. Seat assignment - only pre- releasing and then having airline assign certain number of seats is a ridiculous system that results in people being uncomfortable and lacking any ability to exert preferences for certain seating conditions. This is like a process for the 1960s airline, especially combined with the dysfunctional website."
Pros: "At first it seemed cheaper but ..."
Cons: "You won't actually get to your destination. When you choose to fly Sun Country you'll think you saved $50 by not flying delta or American or whoever. When you get to airport prepare to fork over that extra cash because more than likely you'll have to switch airlines. switch ? Why ? Inevitably flights get delayed a little bit and when you get delayed and have a connection to make you'll be royally screwed. The next connecting flight won't be for another 12hours because this airline is the butthole of airlines and always flies like four planes total."
Cons: "The flight from SFO to MSP was delayed due to weather. The ticket agent told me that I would miss the connection to Miami, but that they would put me on another flight that day. When I arrived at MSP, I discovered that I was the only passenger to MIA who had not been re-routed and that the next flight on Sun Country to Miami was four days later. The gate agent at MSP sat me aside while all other passengers who missed connections to other destinations were re-ticketed. After that process, the gate agent made several calls and eventually, refunded my fare on Sun Country. At that point, the only other direct flight from MSP on any airline (and the only other flight that would arrive at MIA at a reasonable hour) was leaving in approximately one hour. I was able to purchase the last seat on that Delta flight for about double the amount of my Sun Country ticket. I then had to go find my bag that was checked to MIA, change terminals, purchase the ticket, negotiate my way through security and run to the gate to barely make the flight. This was my first flight on Sun Country and probably my last. The incompetence of the SFO ticket agent caused a significant disruption to my travel experience and resulted in a significant financial penalty for me because of the ticket price differential between my original Sun Country fare and the last minute Delta purchase. I have been flying for many years and this was, by far, my worst flight experience ever."
Cons: "Crew member opened champagne bottle as passengers were getting on the flight and it spilled on the person in front of me and on myself and I had to ask for napkins from him instead of him apologizing and giving them to me himself. No free food, not even chips or anything. No TVs. I was on a 5 hour flight with no in-flight entertainment."
Pros: "Although the flight was delayed, everything went very smoothly!"
Pros: "Connecting flights held to accommodate late arrival."
Cons: "Flight attendant was abrupt with passengers."
Pros: "Nice flight attendants Sun Country uses International Terminal at SFO. Half the line than domestic."
Cons: "Old Plane. No WiFi. Cramped seats. Chair could not recline down."
Pros: "On time, smooth flight, excellent landing, clean"
Cons: "Good customer service is what keeps your business better than others. Yet I felt a few of the flight attendants were abrasive. I'd want to know this if it were my company."
Pros: "missed my flight and got another one at the same day with no extra fees. i really appreciate this."
Pros: "Boarding experience was pretty smooth. I liked that because it was a 4 hour flight they served us drinks twice. The crew was generally very nice and pleasant. I didn't purchase any food or rent the entertainment center."
Cons: "It was too cold at first (and I saw many others fiddling with the AC vent and putting hats and scarves on), but after I told them about it they turned down the AC to a comfortable temperature."
Pros: "Checkin was smooth and e"
Pros: "I had never heard of Sun Country before flying San Francisco to Minneapolis. I decided to look up the airline on Yelp to see what kind of experience to expect, and found that I may have to deal with delays and rude customer service. I was glad that neither of those turned out to be true. Flight boarded and left right on time, despite being toward the end of the day, and everyone was perfectly courteous."
Cons: "I'm sad for the days when you'd get free food on flights. There are no complimentary snacks on this airline, but then again most have done away with them. So yeah, pretty standard experience."
Pros: "Sun Country's service and kindness is the best. They're a small airline from St. Paul and that why they're so great. Their whole crew is so nice and willing to help."
Pros: "crew was friendly"
Cons: "worst food options i have ever seen on an airline"
Pros: "Flight departed and arrived early! Flight was not crowded and seats were roomy. Flight attendants were very friendly and courteous."
Cons: "Boarding process was a bit slow because tickets had to be paper, and tickets were manually torn by the attendant at the gate. Fortunately there were very few people on the flight and we left early. SunCountry's website needs a revamp and facelift - it takes a long time to Check-In or re-print your boarding pass."
Airlines flying from San Francisco to Honolulu have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San Francisco to Honolulu
Masks required on board, masks provided on flights from San Francisco to Honolulu
Social distancing seating
Middle seats unavailable to book on flights from San Francisco to Honolulu
Testing for antibodies, testing for symptoms for flights from San Francisco to Honolulu
Waiving of change fees. Search flexible flights from San Francisco to Honolulu