Cons: "My seat was very uncomfortable- no idea why. Couldn't get comfortable the whole 4 hours!"
Cons: "Flight delayed 1hr"
Pros: "Emergency exit seat row had so much room!"
Cons: "Chairs are not comfy and no entertainment"
Cons: "Itinerary changes including a late minue "cancelled flight" with one with "new" number and onl;y 6 minutes difference...very confusing. Overall electronic management system needs work"
Pros: "Pleasant crew"
Cons: "For a 5hours flight meals should be served onboard"
Pros: "The crew was amazing. The seats were comfortable."
Cons: "The thermal control in the waiting area of the pearson airport before boarding was uncomfortable."
Pros: "Cramped seats for someone 6 foot 5."
Cons: "Nothing, I just hate flying"
Cons: "Lavatory was too small"
Pros: "Friendly crew."
Cons: "The flight was delayed"
Pros: "Quick flight and it was on schedule"
Cons: "Better option for movies and tv shows"
Cons: "Flight was delayed 7 hours and i received a 15 dollar voucher as compensation. Westjet can pound sand."
Pros: "friendly crew, free snack"
Cons: "No entertainment service."
Cons: "They should let everyone get to their seats and then deal with storing overhead baggage . Really annoying standing in the aisle waiting forever to get to your seat while people are trying to cram their carry ons into the overhead compartments .. or load the back of the plane first"
Pros: "The flight attendants were great"
Cons: "No power chargers on the planes"
Cons: "Flight crew was rude"
Pros: "Flying with west jet is always a great experience. The crew always make you feel welcome."
Cons: "They didn’t offer coffee on this particular flight."
Cons: "Freezing cold flight. They charge for everything, including baggage. Won’t use this airline again."
Pros: "flight was not full drinks on board free kind staff wonderful views"
Cons: "for a person measuring 2.00 metres / 6.6 ft the entrance to the plane is very low Standing up in the aisle was impossible."
Cons: "Should have been home by midnight but ended up landing at 1:45 am."
Pros: "Friendly and helpful staff."
Pros: "Great service"
Cons: "It was all good"
Pros: "The flight was good but it was delayed by an hour"
Cons: "The hour delay was an incomvience."
Pros: "Everything went well with the flight. There were some technical difficulties but nothing that was within West Jet's control."
Cons: "There was one crew member that was being really passive aggressive with a mom behind us who was just trying to keep her kids quite and happy. The other crew members were sympathizing with the mom, but this one woman was just being stubborn for what seemed like no reason. If the other crew members say something is ok, I see no reason why she had to be difficult other than being spiteful."
Pros: "Short, but sweet flight"
Cons: "Staff was rude and lazy."
Pros: "good looking crew members"
Cons: "ugly pilot"
Pros: "Liked that boarding was easy and fast."
Cons: "That the plane didn’t have TVs on all the headseats"
Cons: "The reasons that I book with Westjet are that the attendants joke with each other, appear to really enjoy their jobs, and provide over the top customer service. On this flight no one was jovial or smiling, the garbage sat on our trays for the majority of the flight. The attendants spoke to each other more than the passengers. Very disappointing!"
Cons: "West Jet connectivity would not work for my phone or ipad. There weren't able to fix the service."
Pros: "Carousel number although we only had carry-on"
Cons: "Sat be side large man. Took up too much space."
Pros: "service was great on both going and coming"
Pros: "Aisle seat and the crew was great!"
Cons: "the seats are a bit confining."
Cons: "Flight was late and kept getting later as the day wore on. Nobody seemed to know how late we were ultimately going to be and why. Missed my meeting."
Cons: "It was crowded on the flight, fully booked"
Pros: "It was on time and short"
Pros: "The crew was very helpful and polite. Short efficient trip."
Pros: "crew is excellent"
Cons: "Havent left Prince George yet still sitting on ground"
Cons: "i ordered food but it wasnt provided. i havent checked to see if money was withdrawn from my account. i also would have prefered to have westjet connect. there is better selection and i could use my bluetooth headphones"
Pros: "WestJet staff and crew fantastic"
Pros: "westjet connect to watch a tv show or the news or something"
Pros: "Price, staff"
Cons: "Uncomfortable seats, no padding, very hard. At Pearson you have to walk about half an hour to get to West Jet gate."
Pros: "Drinks and snacks several times! Lots of movies!"
Cons: "Flight was at 6:35pm and we didn't leave until 10:45pm, which caused me to miss my appointment in Toronto."
Pros: "Quick flight, no "bumps", seats had individual universal power to charge electronics."
Cons: "Having to dowmload an app to use the wi-fi. Found out about it too late to be able to downliad and use before take-off."