Cheapest round-trip prices found by our users on KAYAK in the last 72 hours
High season | January |
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Cheapest flight | C$ 622 |
Seat barely reclined. Boarding took forever. Flight attendants were not very friendly
Seat barely reclined. Boarding took forever. Flight attendants were not very friendly
Premium class - the food could have been much better such as a veggie tray or fruit tray or cheese & crackers.
Worst airlines. I will never fly this again. Please warn customers. They cancelled our first flight and then gave us flight vouchers that were declined.
Needs to be clearer about baggage allowances upon purchasing tickets
Very easy boarding. The on board snacks were not good.
Your questions don’t quite make sense. There was no food service as far as I know. Short 2 hour flight. Nice crew. On time. Older plane that looks to be ready for a tuneup. Sagging, stretched pockets etc. No entertainment system, screens etc, which makes sense on a short flight. Seat etc at the low end of the comfort zone which I’m sure you already know. Totally okay for a short flight. Sure would not to take a longer flight in the plane though.
We had a 44 minute layover ( ??? ) to change planes for our flight to SRQ. We landed at Concourse D, and the SRQ plane was located at Concourse B, as we were told in Toronto. We got to "B4" as directed by ( Delta Help ), in less than 10 minutes, only to see the flight we booked to leave at 2:28, was showing "DEPARTED". Back to Delta Help, got an extremely obnoxious and rude clerk who gave use two options, next flight leaving 5:20, on "B12", (STANDBY). or (CONFIRMED), leaving around 8:PM, not sure of the exact time because they took our seat request and gave us another boarding pass minus the exact time. We had been waiting hours for the 5:20 flight and at the very last minute a group appeared and were allowed to board. When the "standby" folks were summoned, several were allowed to board ahead of us, even though we were there much earlier. The clerk, who gave his name as Markus, a black man with a beard, was the most arrogant. rude and condescending individual in existence. When I asked him to repeat his name he said "what did it sound like?". Had I been thinking I would have answered to me it sounded like (markasshole) which is exactly what he was. When we originally got to that gate and asked for advice, he went on and on telling me he could only comment on the flight that was in progress, that ATL was a big airport, and treated us, both, in our 80"s like we were children unable to understand the process, and directly in my face in a loud voice, shouted exactly what we were already aware of. Not one ounce of consideration for our problem, of just trying to get home. When he called out the names of the remaining "standby" people, he left several go before us, even though we were there waiting hours earlier. He called out our names, John and Nubia, looked at us and shouted out that he only had ONE, and with a grin on his face, let another standby board, and told that person that she got the "lucky" last seat, still grinning, meaning we had to wait once again for the later flight. This obviously prejudiced and biased poor excuse of human beings needs to find a job he is better suited for, perhaps dog catcher or janitor, IMHO. This entire fiasco put us home more than 7 hours later than previously indicated on our original and paid for flight schedule. If Kayak continues to offer flights with different concourse locations and with only a 44 minute layover, they might also consider a more reasonable and reliable time frame for layover. It was a horrible experience and considering alternatives to this service is paramount.
Flight left on time. In flight entertainment options were good, but needed own device. Crew were polite.
Westjet has a terrible boarding crew. I had a zone 3 pass and my wife and kids had zone 9 as we purchased tickets separately. After scanning our boarding passes, the boarding Filipino lady rudely says that my family has zone 9 passes. I said I have 3 and wanted to board as a family and she started a rant that they have 9 and they were small kids to board with me. I told her that I am not going to separate family because of this and what she said didn’t make sense. It’s a shame to Westjet if they have such policy. It’s a shame to the WestJet employee to start this rant after the passes were scanned. Westjet has to train people to speak politely and not with rude demanding tone. If that’s Westjet policy, I will pick a different airline next time. Westjet is not the only one out there.
The flight itself was fine, but two of the ladies at the gate were extremely rude to a few of us in line. Their customer service really needs some help. I’ve always had good experiences with WestJet until these two ladies. They had the worst attitudes and really left a bad taste in my mouth after a good trip
Our flight was delayed by almost 1 hour, and this negatively impacted our experience. Everything else was OK.
dont advertise liquor drinks you don't have. begin flight on time. instead of an hour LATE. OVERHEAD BINS ARE TOO SMALL TO FIT STANDARD CARRY ONS
Ok, a very small soda in a small glass was all that was served. Pitiful. Comfort seat was not, no legroom at all would not recommend comfort class, not worth the extra.
terrible delay then had to change planes then delay again
Flying Air Canada was pleasant and enjoyable. The United portion was lacking.
we missed the flight because the preceding one was late. air canada said that because it was caused by air traffic control they would not put us up in a hotel, so since the next flight we could get anywhere near where we live is to san francisco tomorrow morning, two senior citizens are having to spend tonight in the food court at vancouver airport. NOT HAPPY.
5 day of cancellations and errors. Several days due to weather and several due to broken planes. Nightmare
The baggage handlers at Toronto did not load anyone's baggage onto the jet. We sat at the carousel in Pittsburgh for a half hour before anyone told us.
Air Canada did nothing for me when my flight got delayed and canceled and I had to spent the entire day in the airport and spend money on a hotel room, plus lose money on a car rental
I fly all the time for work & am used to seeing "XYZ flight facilitated by XYZ airlines" (or similar) and it's never been an issue. This flight from Edmonton to DFW through Denver was very early - 6 am, international, so at the airport by 3am. The flight was booked on Kayak through Air Canada and the actual flight was supposed to be on United. I didn't receive anything from Air Canada prior to the flight, other than to check in via United app when I tried to find my flight on Air Canada app. The day of, we were all on the plane at 5:45 am, when the pilot came out to let us know that the engine had been leaking for some time, and we were now going to have to deplane and wait for the mechanic to arrive and evaluate. So, we did. Why the flight wasn't cancelled at that point I don't know. After about an hour, sure enough - cancelled, however at that point, it's late already to try and get onto a flight out of Edmonton (YEG) on a weekend, esp. since post-COVID it doesn't seem that YEG has fully recovered in terms of flights and airline availability. Trying to get back to DFW took me the rest of the weekend from Sat am at 6 to Sunday pm - late, included renting a car on my own dime and driving to Calgary (YYC) which has more flight availability, as well as another night's hotel also on my own dime. I found some help on the United app - the chat personnel did try to help find some way home. When I called Air Canada after I couldn't get a flight through United - they were quite rude and short on the phone, letting me know that it was my problem (and United's) not theirs. Since Air Canada booked the ticket and took my money I would expect that if nothing else they would try to be of some help. I am so disappointed in Air Canada and their customer service, btw - my follow-up email to them for some type of resolution or acknowledgement was acknowledged by the system as having been received but as of this point - 5 days later - no response.