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Pros: Overall Service!!!!

Cons: People Should Use The Overhead Bins Next To Their Seats, "Not Someone Else's", Thank You Very Much

Cons: Confusion with shuttle to terminal 4

Pros: Arrived ahead of time

Pros: How does one describe spending 10+ hours in a metal tube approximately 18 feet wide at 30,000 feet with 300 of your closest friends breathing the same air while having the seat in front of you pushed back so you cannot adequately see the passenger monitor because it's too close to focus on as your knees are under your chin? Flying in "steerage" is not comfortable as humans get larger and airplane seats get squeezed smaller. Please unsqueeze! Cabin crew members were excellent. Other than that, Europe was great!

Cons: See other side.

Pros: The movies

Cons: So far so good

Cons: When tavelling with a child, which is always identified at the time of booking by providing child's age, every other airline was able to accommodate seating together. Even at the lowest fare class. Not Westjet, their automatic computer seating assignment gave us seats in separate rows !! When asked at the checkin and also again at the gate, we were told that the fare class that we paid for does not allow seat changes. They simply would not seat a parent and a child together unless we paid extra $25/person to change seats. This kind of gauging for money was shocking. Especially when there were 3 other rows behind us with free seats together !! This was clearly a case of wanting more money. At the lowest fare class parents travelling with children can expect the child to be sitting separately from them. Or pay up more.

Pros: westjet is the only way to go.

Pros: So now we check in on line. Check in at Terminal 2 Then at the gate the West Jet staff do repeats calls asking for people to check in. The shuttle from Terminal 2 to 3 seems unnecessary, especially with the set of stairs to bus shuttle. A bit dangerous to line up on stairs especially for the elderly managing bags etc. Lower price on checked bags and you will not have to do repeated call out for volunteers.

Cons: Main meal was the worst I have had in over 10 years on a plane. I got the pasta. There were no vegetables or color other than yellow/orange in the dish. The side was a potato salad, which is also not very nutritious. Then you get a brownie and a roll. The breakfast/snack was also a pumpkin slice of bread. The overall food options were not very diverse in terms of the food groups. I thought plane food had improved in the last decade or so, but not on this flight.

Cons: Overhead luggage compartment in business class was poor

Pros: Everything

Cons: Nothing

Pros: The in flight attendants were very helpful and attentive. Boarding was quick and organized.

Cons: The entertainment system didn’t work well to start, and then stopped working altogether 2 hours into a 5hr flight. The staff tried to fix it and were very apologetic, which made up for it. The seats were a little too hard for me. I was pretty sore by the end of the trip.

Pros: Slept the entire flight

Cons: The plane was smaller so there wasn't a lot of space

Pros: Has a great crew on this flight...

Cons: You really should include some form of entertainment... at least sitcoms or the news...

Cons: I checked on Brussels and united about baggage rules and was very rudely surprised that I had to pay to check my luggage. And will have to on the way back. Has never happened before, pretty upset.

Pros: We had a two hour delay due to mechanical issues. Long time to fix it,

Pros: Nothing

Cons: They charged me $646 for the flight. And we departed 40 min later. I arrived late to my work. They gave me seat in the back of the plane. Horrible

Pros: Michael was super polite and helpful. i Traveled with my young son and he took such good care of us.

Pros: The crew members were excellent and efficient. Europe was fabulous.

Cons: 9+ hours in the air is never fun when you're in economy class: humans have gotten bigger as airline seats grow smaller.

Pros: Early warning about little overhead compartment baggage space. Short flight made shorter in air.

Cons: No enough carry on baggage space

Pros: Nothing

Cons: They charged me $646 for the flight. And we departed 40 min later. I arrived late to my work. They gave me seat in the back of the plane. Horrible

Pros: Arrived ahead of time

Pros: The Updated Delta Airline A320 Airbus Inside & Out

Pros: Michael was super polite and helpful. i Traveled with my young son and he took such good care of us.

Pros: westjet is the only way to go.

Cons: My tv was not working, landing was not smooth staff was rude specially Edward

Pros: The movies

Cons: So far so good

Pros: Flight was fine

Cons: Air canada late as usual in coming in and departure.air canada needs to improve their reliability

Cons: Arrived 30 minutes late. The food is ridiculous.

Pros: How does one describe spending 10+ hours in a metal tube approximately 18 feet wide at 30,000 feet with 300 of your closest friends breathing the same air while having the seat in front of you pushed back so you cannot adequately see the passenger monitor because it's too close to focus on as your knees are under your chin? Flying in "steerage" is not comfortable as humans get larger and airplane seats get squeezed smaller. Please unsqueeze! Cabin crew members were excellent. Other than that, Europe was great!

Cons: See other side.

Pros: Michael was super polite and helpful. i Traveled with my young son and he took such good care of us.

Pros: Arrived ahead of time

Pros: Purchasing on Kayak was easy AND saved me $60 over the WestJet website price (purchased less than 24 hrs before flight). WestJet checkin process quick & courteous (not common in Trinidad) and the technical aspects of the flight smooth. The BEST part was a last minute $86 upgrade to Premium. I had no idea it would be comparable to First Class; complete with roomy seating, beverages, breakfast, snacks and EXCELLENT customer service. The flight crew had a sense of humor (similar to SouthWest's approach to announcements), but it was their attentiveness and respect that blew this experience sky-high.

Pros: The movies

Cons: So far so good

Cons: Your website did autofillmwith the passenger name and I had to pay extra to get the bame changed. Pretty bad. Not using your site ever. Thanks

Pros: So now we check in on line. Check in at Terminal 2 Then at the gate the West Jet staff do repeats calls asking for people to check in. The shuttle from Terminal 2 to 3 seems unnecessary, especially with the set of stairs to bus shuttle. A bit dangerous to line up on stairs especially for the elderly managing bags etc. Lower price on checked bags and you will not have to do repeated call out for volunteers.

Pros: Michael was super polite and helpful. i Traveled with my young son and he took such good care of us.

Pros: Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so.

Cons: Not enough pens

Pros: Arrived ahead of time

Pros: The crew members were excellent and efficient. Europe was fabulous.

Cons: 9+ hours in the air is never fun when you're in economy class: humans have gotten bigger as airline seats grow smaller.

Pros: Flight and service was very good

Cons: Crew showed up late and we subsequently were delayed.

Cons: Terribly small seats

Pros: Everything

Cons: Nothing

Pros: Very good. No issues

Pros: The movies

Cons: So far so good

Pros: Purchasing on Kayak was easy AND saved me $60 over the WestJet website price (purchased less than 24 hrs before flight). WestJet checkin process quick & courteous (not common in Trinidad) and the technical aspects of the flight smooth. The BEST part was a last minute $86 upgrade to Premium. I had no idea it would be comparable to First Class; complete with roomy seating, beverages, breakfast, snacks and EXCELLENT customer service. The flight crew had a sense of humor (similar to SouthWest's approach to announcements), but it was their attentiveness and respect that blew this experience sky-high.

Cons: My tv was not working, landing was not smooth staff was rude specially Edward

Pros: price efficiency

Cons: gate change last minute

Cons: Arrived 30 minutes late. The food is ridiculous.

Pros: Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so.

Cons: Not enough pens

Pros: How does one describe spending 10+ hours in a metal tube approximately 18 feet wide at 30,000 feet with 300 of your closest friends breathing the same air while having the seat in front of you pushed back so you cannot adequately see the passenger monitor because it's too close to focus on as your knees are under your chin? Flying in "steerage" is not comfortable as humans get larger and airplane seats get squeezed smaller. Please unsqueeze! Cabin crew members were excellent. Other than that, Europe was great!

Cons: See other side.

Pros: The Updated Delta Airline A320 Airbus Inside & Out

Pros: Very smooth flight. Nice 787

Cons: Very cramped no room to move. I can't believe the meals that were served. Very small portions. A slice of bread for breakfast. No butter just dry bread and coffee!!

Pros: The in flight attendants were very helpful and attentive. Boarding was quick and organized.

Cons: The entertainment system didn’t work well to start, and then stopped working altogether 2 hours into a 5hr flight. The staff tried to fix it and were very apologetic, which made up for it. The seats were a little too hard for me. I was pretty sore by the end of the trip.

Cons: The flight was late more then 2 hours. I missed connection flight!

Pros: Very good. No issues

Pros: Aisle seat and the crew was great!

Cons: Nothing

Pros: Purchasing on Kayak was easy AND saved me $60 over the WestJet website price (purchased less than 24 hrs before flight). WestJet checkin process quick & courteous (not common in Trinidad) and the technical aspects of the flight smooth. The BEST part was a last minute $86 upgrade to Premium. I had no idea it would be comparable to First Class; complete with roomy seating, beverages, breakfast, snacks and EXCELLENT customer service. The flight crew had a sense of humor (similar to SouthWest's approach to announcements), but it was their attentiveness and respect that blew this experience sky-high.

Pros: The movies

Cons: So far so good

Cons: When tavelling with a child, which is always identified at the time of booking by providing child's age, every other airline was able to accommodate seating together. Even at the lowest fare class. Not Westjet, their automatic computer seating assignment gave us seats in separate rows !! When asked at the checkin and also again at the gate, we were told that the fare class that we paid for does not allow seat changes. They simply would not seat a parent and a child together unless we paid extra $25/person to change seats. This kind of gauging for money was shocking. Especially when there were 3 other rows behind us with free seats together !! This was clearly a case of wanting more money. At the lowest fare class parents travelling with children can expect the child to be sitting separately from them. Or pay up more.

Cons: Confusion with shuttle to terminal 4

Pros: How does one describe spending 10+ hours in a metal tube approximately 18 feet wide at 30,000 feet with 300 of your closest friends breathing the same air while having the seat in front of you pushed back so you cannot adequately see the passenger monitor because it's too close to focus on as your knees are under your chin? Flying in "steerage" is not comfortable as humans get larger and airplane seats get squeezed smaller. Please unsqueeze! Cabin crew members were excellent. Other than that, Europe was great!

Cons: See other side.

Pros: Overall Service!!!!

Cons: People Should Use The Overhead Bins Next To Their Seats, "Not Someone Else's", Thank You Very Much

Pros: Michael was super polite and helpful. i Traveled with my young son and he took such good care of us.

Pros: Michael was super polite and helpful. i Traveled with my young son and he took such good care of us.

Pros: Overall Service!!!!

Cons: People Should Use The Overhead Bins Next To Their Seats, "Not Someone Else's", Thank You Very Much

Pros: Nothing

Cons: They charged me $646 for the flight. And we departed 40 min later. I arrived late to my work. They gave me seat in the back of the plane. Horrible

Pros: Arrived ahead of time

Cons: I checked on Brussels and united about baggage rules and was very rudely surprised that I had to pay to check my luggage. And will have to on the way back. Has never happened before, pretty upset.

Cons: You didn't get my bags to airport on time and so I missed my connecting flight which was 90 minutes after my previous flight, I have an 8 month old son and you made us spend another 4 hours waiting for a flight.

Pros: Has a great crew on this flight...

Cons: You really should include some form of entertainment... at least sitcoms or the news...

Pros: We had a two hour delay due to mechanical issues. Long time to fix it,

Pros: Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so.

Cons: Not enough pens

Cons: Arrived 30 minutes late. The food is ridiculous.

Pros: The Updated Delta Airline A320 Airbus Inside & Out

Pros: Early warning about little overhead compartment baggage space. Short flight made shorter in air.

Cons: No enough carry on baggage space