Airplane is too small. Crew, especially the flight attendant who looked after our area, was not at all friendly and a touch authoratative. She may have been the most gruff flight attendant i've come across in 40 years of business travel
I selected "carry-on" for a round trip on Kayak, but my return flight on WestJet did not include a carry-on and they would not allow me to add one. My only option was to add a "checked bag" which I had to wait for on the luggage carousel after landing. Not a good experience.
What do you expect from a Dash 8 plane? No seats really comfortable.
The snacks could have been better, and maybe some warm drinks instead of just water cause it was very very cold.
A little better seat cushions would be appreciated. Crews were all good.
Premium class - the food could have been much better such as a veggie tray or fruit tray or cheese & crackers.
Worst airlines. I will never fly this again. Please warn customers. They cancelled our first flight and then gave us flight vouchers that were declined.
The online check-in process was not smooth. I encountered error messages while trying to add baggage, and the payment was processed twice. The refund process has also been challenging, and I still haven't received the refund.
2 hours delayed. On top of that...slow taking off Slow deplaning so more like 3 That's on a 1hoyr regional flight Hard to f$k it up but they managed!
They could Isaac's announced our gate at Atlanta. Whet we arrived at the gate he thought we were joking and we didn't board. The plane left without us
Delayed 2 and a half hours Middle seat next to a majorly overweight guy who took up most of my seat
Be careful about the bad policy and when purchasing seats
The seat design in the premium economy section leaves virtually no room under the seat to store a bag or purse. Other than that, it was a great flight. Arrived early.
My seat was not comfortable. Flight was smooth. Regretfully we had two delays before takeoff
Horrible, experience, 5 hours delay, they changed gates 3 times, the last one we had to wait for 1::30 hre for the door to open to get to that gate. 0 apologies from Air Canada, they don’t care at all about their passengers
The plane was filthy!!!! There were empty food wrappers in the pockets and worst of all a wad of hair where someone had obviously brushed their hair, cleaned out the brush and left the wad of hair in the pocket. It was the most disgusting thing I’ve ever seen!! The seats are so crammed together with NO leg room. The AC vent controllers do not adjust. I will likely not book another AC flight from Florida to Montreal.
My plane was cancelled and had to be rebook for the evening was not happy.
They kept changing the gate (6 times in 30 minutes) and then left us on the plane for 4 hours before departure. Likely was the storm, which is understandable, but the lack of communication and the e constant running between gates at opposite ends of the airport really threw me and my friend for a loop.
I like the free beer and wine but not the delays to the departure time.
Air Canada is not only the worst airline in the business but the worst business in history.
