A very comfortable flight, an additional wash room could have made it almost perfect.
Boarding pass counter did not open until 2 hrs before flight. We were there 3 hrs before as we like to be early ( eat, relax etc). Due to this the line up was large , thus never got through security till 15 min before boarding. Other than that, everything was great
Look, I understand that Kayak doesn't know I cancelled my flight on Porter. So I didn't actually fly yesterday. My main disappointment is with Porter ticket fare policies, and maybe you can pass this on to them: At my employer's request, I had booked a full fare ticket with no change fees since my trip to Toronto would likely be extended. Indeed, when I went to change my flight home to a later date, I was told the Fare Difference would cost an additional $550. So much for no change fees lol! While I had the agent on the line, I hopped over to Kayak, searched for new flights on the date in question, and saw a one-way ticket that got me home for only $355. So I got reimbursed about $450for the unused half of my roundtrip and bought a new ticket for $355. What good is a full fare / no change fee ticket if they screw you with "fare difference" BS. I'm still flying home on Porter Airlines but they just lost a hundred bucks with their stupid shenanigans.
I flew with Porter yesterday and overall had a positive experience. The flight was delayed, but the airline did a good job keeping passengers informed with frequent updates throughout the process. My biggest challenge was actually in Terminal 3, where the speaker system wasn’t very clear. It was often difficult to hear the announcements, which made it harder to follow updates at the gate. On board, the experience improved significantly. The aircraft felt very new and well maintained, and the seats were surprisingly comfortable for a short-haul flight. One of the flight attendants seemed a little disengaged, but the other was excellent—friendly, professional, and a pleasure to interact with. Despite the delay, the comfortable aircraft, clear communication from Porter, and positive onboard service made for a good overall experience.
It was okay. Had a thing with the front desk, she had me repack my suitcases to have them be under the weight restrictions, but then the other one was overweight, she argued with me about it when there were tons of people in line. Wasn’t great.
Organization and the adjusted times but the snacks could be of a bigger portion
Poor landing as we overshot the runway and had to re land the plane. Lost both of my luggage not found as of yet. Had to pay extra money for my luggage in USD, now great my luggage is gone. Will not fly with Porter again.
Our flight was delayed by a bit. I appreciated that we were kept informed on why periodically. Boarding was fine. I overheard one flight attendant sounding very rude to a passenger who was not paying attention to the safety demonstration. The snacks were minimal as it was a short flight. There was no entertainment. Overall the flight was good back to LGA.
All good the seats a little tight and no I pad screen
Just an evening before they canceled my ticket and offered me ticket costing 3 x times more than. I will not fall prey to these scams,Will never book through kayak now. Such a bad experience.
Despite travelling ultra basic for the first time due to such increased rates we both managed with one bag each. Even boarding last wasn’t SO bad.
Experience was good, the wifi hook up is somewhat tough
I will not be flying with westjet again. I was uncomfortable in my seat. The position made my back hurt so bad. My wife was able to fit the seatbelt around her with out an extension but was unable to put the tray table down or fit in the seat for that matter. Our bag was smashed and I spent two hours trying to fill out the application for a damaged bag before I gave up. The 80 photos I took would not work and nothing telling me the format to upload them as.. I made the mistake of unpacking the bag before taking photos so no claim for me. Next trip to Canada I will have to use air Canada.
There was a man who was very rude at boarding. On the other hand personal bag measuring box is too small compared to USA airlines,
I had a problem checking in as I didn’t have the correct code. I had to phone BudgetAir.com. They charged me an additional 174US for some tax or something in order to provide me with my booking number. I will never use a third party seller again. Absolutely criminal activity. But I did get to where I wanted to go
Never been on a long haul flight that didn't have on flight entertainment. I hope the way back is better !
I like the leg room in the exit isle..easier to get past people and I did t have to pay extra! Westjet changed my return flight time to a night flight 2 weeks before I left and left me hanging with NO HELP to resolve all the frustration they caused since I booked thru BudgetAir. They receive the lowest of star ratings I can give (if there was negative stars I’d be using those) for customer support and an overall bad score for the rest of the experience! So sad cause they used to good :)
Better boarding process, but not the fault of the airline… people are dumb.
It was a swoop flight at a west jetfare… the plane was literally a swoop branded plane.. I pay extra to NOT fly the budget carriers like swoop and flair so needless to say I was annoyed when both my outgoing and return flight were on swoop planes.
Both flights we boarded and had to wait 1 hr/45 m respectively before leaving the gate. This was over and above normal times. Seats and space not comfortable.
Mutiple delays and changes of gate resulting in arrival 5 hours after intended.
It was great other than the plane was really small
The crew members were great. The flight was awesome. But I had trouble getting to any of the movies. I tried over and over. The free wifi though is a bonus which I appreciated. Re comfort I am not telling you anything you don’t know. There is nothing comfortable about air travel any longer. As someone with a back issue I am usually squirming about two hours into any flight. But safety matters most of all to me and I do feel safe with air Canada.
Had to cancel flight due to strike. Hope things will be better next August when we will rebook. Very disappointing as it was our 50th wedding anniversary celebration l!
Crew were friendly and efficient. Love the hot towel service!
No possibility to get a refund or rebooking because of illness.
My flight cancelled 3 time and rebooked. It was unexpected for me. Otherwise everything is perfect.
I supposed to have a wheel chair waiting to take me to the luggage carousel. Didn’t happen so I had to walk up the walkway with my cane. I lost my balance and broke my little toe on my right foot, which means that I’m hobbling around with a very painful left leg and a very painful toe on my right foot. It was a nightmare.
It was a very pleasant trip from A to Z.
Every leg of my trip with Air Canada was delayed Never offered as much as a small bag of pretzels on. 3 hour trip Printing boarding passes at the airport when told to bring printed boarding passes with you Unable to load passes into my apple wallet- so very easy with other airlines
