Daily cleaning, installation of cabin HEPA filters on flights from Sūrat to Ontario
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|November||Best time to beat the crowds (7% less expensive on average)|
|October||Most popular time to fly (16% more expensive on average)|
Average price round-trip
|C$ 2,033||(price for this month)|
Good deal one-way
|C$ 700||or less|
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 21h 05m
The cheapest ticket to Ontario from Sūrat found in the last 72 hours was C$ 1,134 one-way, and C$ 1,474 round-trip. The most popular route is from Sūrat to Toronto, and the cheapest round-trip airline ticket found on this route in the last 72 hours was C$ 839.
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Scores according to KAYAK customer reviews
Pros: "Flight not full"
Cons: "Rude flight attendants. Poor service. Late flight. Poor food. Dehydration. Poor drinks. Poor entertainment."
Cons: "Proper check in at the surat airport is requiresd"
Cons: "3 hrs delay"
Pros: "1st off, it was Mumbai to Newark. 2nd it was Business Class and was (if possible), better than excellent."
Cons: "It could only have been better if it was free"
Cons: "Tv not working at the seat."
Cons: "Entertainment system did not work at all in 2 of the 3 seats. Airline staff could do nothing. AI staff does not help as we we're heading to Bangalore & Baggage need to be claimed in Delhi with just 2 hours transfer. We had to rush & no help from AI staff . Poor service."
Pros: "on time, arrival time"
Cons: "The food"
Pros: "It was pleasant short journey even though we were delayed an additional 20 minutes in the air due to weather. This was out of the airlines control."
Pros: "The leg room was comfortable enough"
Cons: "The breakfast served was disappointing & also the TV was not functional in the flight AI 347 from Singapore to chennai today"
Pros: "Found flies in it"
Cons: "Flies in food; chipped trays"
Cons: "Freezing plane Had 2 bag allowance and they disputed it at the check in, had to prove it."
Pros: "Nice new entertainment system. Good sound and video."
Cons: "Bags took 45 minutes to arrive in Kolkata"
Pros: "Food was good and crew was nice in face of passengers upset that their meal choice was out."
Cons: "Flight was delayed several times so I ended up spending 3 hours in the waiting area (no A/C or Gold lounge)."
Cons: "Horrible ....very poor in flight services. Outdated aircraft untrained crew .worse in flight experience I ever had .i will never ever fly again with air India .if you are thinking about booking with air India please don't. they will be named worst airlines in the world . I recently fly with air India from san francisco to delhi and back and I regret my decision .unfriendly crew and food quality is very poor they only served beverage one time in 16 hours flight. So learn from my mistake do not book with air India."
Pros: "Friend staff, and food"
Cons: "Long lines for bathroom. One bathroom was out of order!"
Cons: "Food was not good at all. Entertainment screen kept shutting off all the time. Crew booted a few times but kept shutting off. No Wi Fi on the plane. All major airlines have Wi Fi these days. It was surprising that Air India had no WiFi service while going as well as coming back to New York."
Pros: "best Connecting flight"
Cons: "Media player was not working"
Cons: "The tv was not working . No one cared to fix it. Food was okay. We asked for medicine and no one came back to give it"
Cons: "We were forced to part with our hand luggage and had to check in.There are two security check points at Delhi airport. I had bitter experience with the first one where the CISF personnel misplaced my luggage which was put on the screening conveyor. When I complained of not finding my luggage, they tried to convince me that it must have been taken by my wife who had been screened before me and had left for boarding while I was still waiting to pass through the security. When I went to the entry side of the conveyor looking for my luggage, it miraculously found lying on the exit side of the conveyor.( after 10 minutes)"
Pros: "Meals served on time, courtesy of crew appreciated; being escorted to gate before takeoff due to delay of earlier flight"
Cons: "Seat near the toilet, so constant crowding. Shd have better entertainment- more selection of movies, Indian and English. Would have appreciated being taken in the electrical buggy, being a senior citizen, especially where the time factor was important."
Pros: "The aircraft was good, it was Streamliner."
Cons: "Boarding was not well managed. While booking the ticket it said non stop, the flight actually stops at London airport Heathrow for 2 hours, and have to go for security check again."
Pros: "Staff was friendly. Flight was timely."
Cons: "Food made us all sick. Wish flight was closer to gate. Also, my tv was not functional the whole time - couldn’t even connect to see map of flight."
Cons: "Boarding started quite late. Flight was delayed by 1hr."
Cons: "Everything. The cabin crew were rude to the max and never came to serve whenever required. It was the shittiest 17 hours ever"
Pros: "Departed on time and arrived before time. Baggage and fragile items in great shape."
Cons: "Need more variety shows in the entertainment menu."
Cons: "such a long flight, no monitors working, so hard to pass time."
Pros: "Flight left on time and reached ahead of time Non-stop flight - was a plus Food was just ok. When flying Air India, keep your expectations low, so if you receive poor service, you are not disappointed I flew Air India thinking some seats would be empty and I could sleep however the flight was full."
Cons: "Movie selection was limited. Food was not fresh. The bread was stale The seats did not recline that well"
Pros: "The crew was friendly and attentive, and boarding was generally orderly."
Cons: "The boarding from Heathrow to EWR was confusing-- the monitor said "Boarding" two hours before the flight, which caused a lot of confusion for passengers. The airline was boarding a certain class of passenger, but there were no announcements to inform other passengers that they weren't doing general boarding at the time. The touch screens on the back of the seats are annoying (especially on a 7-hour flight) to the passenger in front, as they can feel the constant tapping through the seat."
Pros: "Enough legroom, decent food, .."
Cons: "No bread, too long of break between meals/snack; no announcement for food left for self-service between meals, if any."
Cons: "I booked in my ticket in advance to have seats for my wife & my mom together as they were travelling with an infant. I also confirmed by calling Air India customer care. But once we went to take our boarding passes, we were surprised that customer care representative put different seats. I had repeatedly asked the guy who was charging for extra seat and he confirmed 17D & 17E, but it was 17 & 27. Whole purpose of paying more was defeated."
Cons: "Air India didn't provide fruit platter as selected during booking. Entertainment systems were broken. Seats had broken hand rest."
Cons: "Rudeness and partiality"
Pros: "Entertainment was poor."
Pros: "Hot breakfast, with hot beverages, very filling and satisfying."
Cons: "Only vegetarian meals, dirty cabin with grubby overhead panel."
Pros: "The staff"
Cons: "TV monitors not working, seats broken, tray tables broken...14 hours sitting uncomfortably with nothing to watch............ I do not think I will go with Air India again!"
Pros: "Crew was very helpful in general. I did not have any issues, but the passenger in the seat next to me had quite a lot of issues, since it was the first time she was travelling. The crew was very helpful, and in my opinion, they did everything possible to make her comfortable."
Cons: "The luggage check in process was a mess. We were directed to a particular line to complete the check in. As we were standing in the line, 4 out 6 agents closed down and went elsewhere, leaving everyone in the line to check in with remaining 2 agents there. An old couple were there as well, who moved from one counter to the next, to the next, and they were then told to come back in the line! Two of us were traveling together, and presented our tickets together, but we were given seats far away. I requested them for adjacent seats and they said that none were available. I insisted and stayed at the counter, and immediately, the agent found 2 adjacent seats, going on to show that she did not even look for it the first time. The seats have poor cushion. I needed to use multiple pillows to provide cushion for sitting and for back support. The food was average. For some reason, they make the curry extremely spicy, as a result of which many of the passengers find it difficult to eat. The inconsistency of the entertainment unit in AI flights is well known. In many flights, in many rows, it does not work, immaterial of the number of times they reset it. Fortunately for us, this time, the unit was working fine in both our seats. That was not the case during our to-journey."
Pros: "Big seats with plenty of leg room vs some of the other carriers that fly in India."
Cons: "Flight was delayed. Almost missed connection."
Cons: "One of the passengers threw-up in the aisle near the restroom and the airlines staff simply threw some news paper on top of it rather than actually cleaning it up so we all sat there smelling it for another 5 hours."
Pros: "Flight attendants try hard. Service is very good. Ground staff was food as well."
Cons: "Seats are worn and old, although comfortable. Passenger area was not clean. Entertainment system is two generations old. Slow and not enough choices. Food choices and quality of non-Indian food was bad. Wine is only Indian, which is best case a 6 on 10 quality. If the timing of the flight wasn't so convenient and the ticket wasn't cheaper than the competition, I wouldn't fly Air India. For a 25% cheaper fare (at least in Business Class), I can deal with poor quality."
Cons: "i like it"
Pros: "Non stop flight"
Cons: "Food was average. The cloth on the seats was itchy and rough Barely any drinks were offered."
Pros: "Around 10:30 am passengers on my flight who did not have any checkin luggage were offered an earlier flight, which was excellent and quick thinking."
Cons: "It was Boghi in Chennai on the day of my travel unfortunately and smog filled the air reducing visibility for all. The flight was originally scheduled for 9:30 AM and was, understandably, severely delayed even by the time I arrived at the airport. It would be ignorant of me to fault the airlines for abiding by safety regulations enforced by ATC. The execution of the plane transfer could have been far better. I strongly suggest that a procedure is written to reduce stress for all parties involved in such situations. It seemed quite unprofessional as there were passengers waiting, confused about what to do next as we weren't given clear instructions on how to transfer terminals, go through security checks, and acquire the appropriate boarding passes. While the air india employees were agile in their actions, they were visibly uncertain, which did not inspire confidence in us passengers. Once I had boarded the alternate flight, I was appreciative, but I strongly suggest that for everyone's sake a precedent is set."
Cons: "We are wheel chair passengers. We are made to mend ourselves."
Pros: "The food service."
Pros: "The crew was exceptionally well trained"
Cons: "It was extremely hot, fully booked, very uncomfortable seats, food was impossible to eat. Being a very frequent flyer for the past 20 years (I spend at least 20 hours flying every month), this was by far the worst flight I ever took"
Pros: "Only food was good."
Cons: "Air hostess needs to smile at customers. Not be rude. Please hire cheerful personality."
Pros: "All flights were on schedule."
Cons: "Audio and video stuff could be better."
Airlines flying from Sūrat to Ontario have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Sūrat to Ontario
Masks required on board, masks provided on flights from Sūrat to Ontario
Social distancing seating
Middle seats unavailable to book on flights from Sūrat to Ontario
Testing for antibodies, testing for symptoms for flights from Sūrat to Ontario
Waiving of change fees. Search flexible flights from Sūrat to Ontario