Maybe glass of wine would be nice at no charge
Experience was good, the wifi hook up is somewhat tough
Great flight, great landing, nice staff. Our seats were a little cramped.
I will not be flying with westjet again. I was uncomfortable in my seat. The position made my back hurt so bad. My wife was able to fit the seatbelt around her with out an extension but was unable to put the tray table down or fit in the seat for that matter. Our bag was smashed and I spent two hours trying to fill out the application for a damaged bag before I gave up. The 80 photos I took would not work and nothing telling me the format to upload them as.. I made the mistake of unpacking the bag before taking photos so no claim for me. Next trip to Canada I will have to use air Canada.
Overall good experience. The wait for baggage at our destination was quite long, but other than that everything was good as expected
Airplane is too small. Crew, especially the flight attendant who looked after our area, was not at all friendly and a touch authoratative. She may have been the most gruff flight attendant i've come across in 40 years of business travel
The process and flight were both smooth and trouble free
The small prop plane was crowded and the overhead luggage storage is a smaller than on the jets. Other than that, the crew was good, the flight was on time and the landing was smooth.
It was not clear that a shopping bag with gifts would need to be checked. Lucky that my friend checked her carry on so that she could take mine on. It contained fragile items ( and expensive). Plus they charged me $100 for that last minute change.
Too many oversized carryon baggage. If carrier reduced checked luggage fee this could be avoided. The staff were friendly and helpful, very professional.
Air Canada flight staff are in contact negotiations and they are less than happy and it show. The process of self checking baggage is less than desirable with lack of support staff to help
Overall the experience was excellent. Plane was clean but more importantly quiet. Recently, I’ve noticed that Airbus planes seem quieter than their Boeing counterparts. I definitely prefer flying in an Airbus plane.
Our seats were changed 3 times in the final 24 hours, and then my wife and I ended up with two middle seats in different rows. Full flight so no changes could be made at the gate.
It had weird outlets to connect to the entertainment. I wasn’t willing to pay for earbuds, so I read captions throughout the movies. The second security check and customs almost made us miss the flight. We thought we would be going through customs in Phoenix.
I have never been on an older or dirtier plane.
I wish there had been more seat options...when I tried to book, there were only.middle seats available. Do travel agents get first pick??
it was fine. the flight was delayed. seats are too tight and there isn't real room to comfortably sit. crew was helpful and attentive
I appreciated the choice of free drinks, quite a few items to choose from. people were too noisy since there was no entartainement onboard, no tv screen
flight was delayed several times, seats were changed without notice, after we paid extra for preferred seats.
Could not take this flight. Accidentally booked the later flight. While there was room on the earlier flight Air Canada would not allow me to switch even for a fee & said I had to buy a whole new ticket. As a result I booked on United.
