Pros: "super easy and comfortable and quick flight!"
Pros: "No fuzz. Quick trip."
Pros: "Check in process was very simple and smooth. Plus they got us on an earlier flight so we weren’t waiting around. Also nice that the waiting area was air conditioned, unlike the waiting room in POS for Tobago flight"
Cons: "Boarding process seems like a free for all, but planes load quickly so I guess it doesn’t really matter"
Pros: "The crew was amazing and tried really hard to help"
Cons: "They turned the air on high to sell blankets. The boarding process was an unorganized mess. The plane was filthy!"
Pros: "Crew was not friendly at all. Didn't smile or said hi when boarding"
Cons: "Friendlier crew members"
Pros: "Flight was on time and boarded quickly."
Pros: "The crew was professionally friendly."
Cons: "The checkin process was poor... The time to checkin took way longer than it should."
Pros: "yes the crew was very nice"
Cons: "it was good enough for the flight"
Cons: "Better food and an entertainment center with movies. It's a 6 hour international flight after all."
Pros: "Not one thing"
Cons: "The crew did not serve the guest enough water. They were heard laughing at the back. I will not fly Caribbean Airlines agaim"
Pros: "Amazing flight and superb landing. Staff was friendly and the food was great."
Cons: "If beforehand passengers knew to download the airline app for In flight entertainment would have been better for a lot of people. Lucky I saved some movies to my phone otherwise it would have been a crazy boring trip"
Cons: "uncomfortable seats"
Pros: "Our flight from Paramaribo to Port of Spain left 30 minutes ahead of schedule, something I would never have associated with the laid back style of Suriname. Note, no entertainment or use of electronic devices during the flight."
Cons: "It was an early morning flight, scheduled for 5.40am. Since the airport is 60 mins from Paramaribo, we had to leave our accommodation at 2.30am. Only tea, coffee, water and soft drinks offered for refreshment on the flight, so BYO breakfast."
Pros: "Offered drinks, even though it was a short flight"
Cons: "Couldn't use electronic devices while on the plane"
Pros: "Loved the real trini food that was served outbound"
Cons: "Could see the monitor properly"
Cons: "We were not given at least a hot beverage on that short trip."
Pros: "The early arrival into the airport"
Cons: "There was no drinks sir"
Pros: "Flight was shorter instead of the 55min"
Cons: "Boarding was bad, they speak to you like stuip and you have no write to ask questions. Not my best flight"
Pros: "The washroom was kept clean. Please keep this up as it is one of my concerns when I fly CA. Intermittently the flight attendants should clean it like it is done in Cathay Pacific. It makes the flight enjoyable."
Cons: "my flight was scheduled to leave at 00.40 but left at around 3.00am"
Pros: "What did I like? Nothing!"
Cons: "Horrible flight. One of the worst I have ever been on and I fly a lot. Flight was 90 minutes late and that was just the start of things. Baggage delivery took over 100 minutes in FLL with no Caribbean Airlines personnel to be found. Since CA has no interline agreement coming into the US I was told I was on my own. Missed my connecting flight (3 1/2 hour connection and I still missed it!) and was out $1200 out of my pocket to get a new reservation. Horrible, horrible airline!"
Pros: "Ok service."
Cons: "No lounge acc"
Cons: "flight cancelled at the last minute. not helpful with getting hotels or communicating when we will be able to fly out of jamaica. finally said it may take two or more days to get a flight. staff poorly trained. will never use this airline again."
Pros: "Great service and food Friendly staff"
Pros: "Does anyone give you free food anymore? Does anyone let you check two bags without making an upcharge of it? Caribbean does. Those factors alone left me feeling pretty thrilled with the experience."
Cons: "The plane was clean, but not immaculately clean."
Pros: "quick and easy"
Pros: "The only challenge I have is with the leg room on the flight. My experience generally was quite good."
Pros: "All went well and staff was nice."
Cons: "I wish they had better movies to watch."
Cons: "The wheels of my suitcases were in terrible shape as both suitcases had lost a wheel."
Cons: "Searing on Food terrible Movies poor headsets"
Pros: "Pilot was very descriptive on path etc"
Cons: "There should even be a snack, nuts, chips , popcorn or sometiing"
Pros: "I like everything ,the staff was great."
Cons: "The flight"
Pros: "On time departure. The crew was fabulous."
Cons: "The movie started late so we did see the entire movie"
Pros: "Meals, easy check-in, smooth flight, pleasant staff."
Cons: "The first few pages of the website."
Pros: "The service and arrangements were satisfactory. Apart from circumstances that were beyond their control, the experience was good."
Pros: "The customer service, food, movies, pilot and staff was just a pleasure!!!"
Pros: "Checking in was good, staff was very accomodating."
Cons: "We had to wait in the rain until someone with a wheel chair was lifted into the aircraft. The Airline on rainy days, should AT LEAST have active staff with umbrellas out to assist passengers. None of the staff thought it best to either have the wheelchair bound passenger board separately (before or after), or ask passengers to hold on at the side until she was lifted. Instead, passengers with children were waiting in the rain while the staff shoddily loaded the poor woman (in the rain without so much as a raincoat) into the aircraft, and with no apology to her or the now soaking wet passengers."
Cons: "We were to depart NY at 1.40 arrive Kingston 4.40 I arrived Kingston after 1.00 am and home after 2.00 am because my drive had left me not being able to make contact with me. Unhappy Customer. Kamaal Josephs"
Pros: "It was very nice they give us a gift on the plane returning to J.F.k. The food was not that great."
Cons: "not enough room in the small plane"
Cons: "The connections are poorly coordinated. I was scammed out of a bottle of the duty free liquor purchased for my use at the trinidad terminal. I will not be using this airline again."
Pros: "+ Quick boarding, no delays"
Cons: "+ Was put in middle seat even though there were entire rows unoccupied."
Pros: "Everything was fine"
Pros: "The crew on the plane was great, however the woman at the check in counter was very rude and unpleasant, even going thru security everyone had a bad attitude"
Pros: "Thank you keep up the h old work."
Pros: "Friendly staff good food Comfortable 1st class cabin."
Cons: "Flight delayed over an hour"
Pros: "I liked nothing about Caribbean airlines..."
Cons: "The fact that I tried to check 12 times!!!all now!"