Find cheap flights from Trinidad and Tobago to Ontario

Pros: "The crew was great and good customer service"

Pros: "The flight was smooth"
Cons: "One Cooa employ tried to force me to check my carry on. They did not ask if I wanted to check it. They told me I must. They ridiculously placed the bag on top of the carry-on measuring device and told me it was too big. I had just gotten off another Copa flight from Port of Spain where there was no issue at all."

Cons: "Food was bland and simple (Aeroméxico offers slightly better, would look to model after amazing Air Asia setup) and would add more movies to the inflight entertainment system. But overall, all good!"

Pros: "I asked to be seated next to my travel partner at check and was told it was done. But I ended up in the last row and he was in row 17.....So much for being a frequent flyer on Copa. Plus there was no over head compartments in the back of the bus for carry one. The staff was not truthful not helpful."
Cons: "Much better treatment especially since I have Copa frequent flyer miles. The hombre that cheed me in did not try to seat my partner and I close."

Pros: "Seat comfortable. Staff accomodating"
Cons: "In flight entertainment"

Cons: "Business class is terrible value for money. 5 sogfyt chicken nuggets with a tiny bowl of lettuce. Disgusting waste of money."

Pros: "Crew was friendly, food was good and seats were comfortable"
Cons: "Delivery of baggage at SFO terminal"

Cons: "Blankets could have been clean. Crew could have been nicer, flight could have been without constant turbulence."

Pros: "Everything ok, nothing that I say wow"
Cons: "The crew didn't go an extra mile for me. I forgot my kindle in the first plane. When boarding the connection flight an hour later, I told a crew so she would contact the other plane crew to locate it, but she told me to deal with it when we land. At landing the kindle was nowhere to be found."

Pros: "The flight was comfortable and routine - no problems"
Cons: "Really didn’t have any concerns."

Pros: "Everything was top notch!"

Pros: "Crew was pleasant and efficient in performing their duties, the meal choices were very good and both flights departed and arrived on time."

Pros: "The crew was nice."
Cons: "Some form of entertainment"

Pros: "Excellent airline. Best to connect the America's."

Pros: "The flight was on time, the airline personnel very polite and attentive. I recommend to my friends and family to choose Copa for their next flight."

Pros: "I liked the fact that we were able to get free meals and the first check in luggage free."
Cons: "NIL"

Pros: "Everythng"
Cons: "Nothing"

Cons: "The in flight entertainment selection was small, could have been bigger"

Pros: "Like the service of food"

Pros: "Atención muy buena y cómodo el avión"

Pros: "The size of the aircraft.period."
Cons: "A crewman took up space when we were loading the plane to discuss something with a customer that could have waited until everyone, including me got a chance to sit down. Then, they almost forgot to ask us for beverages during the meal which was horrible according to several neighbors- I was not hungry."

Pros: "Crew"

Cons: "Copa needs to start letting customers choose seats a head of time, for my second leg the system didn't allow me to do so when I checked in the day before, therefore I got a seat didn't want."

Pros: "There was food served! Unexpected surprise."

Cons: "No entertainment."

Pros: "Flight on time, crew was nice"
Cons: "The food in both ways was terrible, and the entertainment was poor"

Pros: "Flight was on time. It was my connection flight, arrived from Mendoza ARG and continued to Toronto. In Mendoza I got boarding pass for second leg of flight (Panama - Toronto) with the gate number and boarding time. Everything was correct, not even gate number changed. Plane was new, crew OK, food OK. It was a pleasent flight."
Cons: "Nothing."

Pros: "The cancelled my reservation the day of the flight. It took me 24 hours to get home and I had to re-book my own flight and take united airlines."

Cons: "The food was horrible and the seats need to be redone"

Pros: "There really isn't much to complain about with Copa as they're prompt and efficient. I usually fly on their Embraer E190ARs which are pretty spartan when it comes to additional amenities as compared to the Boeing 737 fleet. However the business class seats are comfortable have a reasonable recline for such a small aircraft."
Cons: "If you're flying on a flight operated by Copa Colombia, be prepared for business class being European styled with regular economy class seats except on the E190 there is no middle row to block off."

Cons: "Old episodes of series. Need newer movie options"

Pros: "The crew was friendly and informative. Even though it was a full flight it was very punctual."
Cons: "How people are randomly pulled of flights and stuck in countries and cities they dont want to be in due to the airlines overselling policies. It doesnt provide security or comfort as a flyer with the airline and makes me think twice about buying again with airlines that can do this type of things to their customers."

Pros: "The flights were on time even for a late in the day flight. The organization was good and everything went well The sandwich served on the quick 1 hour long flight was an unexpected nicety that would not have happened on a discounted airline. The bags arrived with me at my destination. Like a well practiced production, I did not see the behind the scene work but in the end everything worked together to make a very nice experience."

Pros: "Ontime departure!"
Cons: "Conecting flight to Guatemala was over sold"

Pros: "We arrived ahead if expected time"
Cons: "I don't know why we landed so far from the immigration terminal. We had ti be transported on a buscthat didn't have enough seats for everyone and had to wait ling time for the crew."

Pros: "You did not have a category for these persons"

Pros: "I've always had a great experience when I travel with Copa!"

Pros: "The airline had great food."
Cons: "The airline did not had a great variety of movies or TV shows."

Pros: "Charly was the best flight attendant ever!"

Pros: "All was. Ganythingood"
Cons: "Nothing"

Cons: "Everything was below standard"

Cons: "Did not ask for volunteers and gave preference to people who di on line check in. Ridiculous joke of an airline."

Pros: "I thought everything went very smoothly. From check-in thru boarding thruout the flight. I thought all the representatives not only looked very well-groomed and professional, their actions showed they were professional."

Pros: "Same as above"
Cons: "Same as above"

Pros: "comfortable seats with good leg room, very good food provided."
Cons: "additional xray at gate and requirement to leave all water bottle behind."

Cons: "There was no entertainment on this flight."

Pros: "Friendly crew, good food."
Cons: "Cheap earphones provide very bad quality of sound. I barely could hear anything. I had to use my personal earphones."

Pros: "Same as above"
Cons: "Same as above"

Pros: "The crew was attentive and the service excellent."

Cons: "Better food and an entertainment center with movies. It's a 6 hour international flight after all."

Pros: "Not one thing"
Cons: "The crew did not serve the guest enough water. They were heard laughing at the back. I will not fly Caribbean Airlines agaim"

Pros: "Amazing flight and superb landing. Staff was friendly and the food was great."
Cons: "If beforehand passengers knew to download the airline app for In flight entertainment would have been better for a lot of people. Lucky I saved some movies to my phone otherwise it would have been a crazy boring trip"

Cons: "uncomfortable seats"

Cons: "if your boarding pass shows SSSS you will be physically searched at every single checkpoint. Ridiculous!!"

Pros: "The washroom was kept clean. Please keep this up as it is one of my concerns when I fly CA. Intermittently the flight attendants should clean it like it is done in Cathay Pacific. It makes the flight enjoyable."

Pros: "Ok service."
Cons: "No lounge acc"

Pros: "The crew was nice n there was more leg room than the flight down"

Pros: "All went well and staff was nice."
Cons: "I wish they had better movies to watch."

Pros: "The flight staff was very professional and accommodating."
Cons: "Although the order of my food was correct, it was mediocre at best."

Cons: "Searing on Food terrible Movies poor headsets"

Pros: "The ambiance, the crew, the flight time.......everything was nice even though all I wanted to do was sleep"
Cons: "I knew it was breakfast time and I don't eat eggs but I was hoping they weren't serving eggs but guess what....cheesy omelette so I just gave it to my mom and went right back to sleep"

Pros: "Meals, easy check-in, smooth flight, pleasant staff."
Cons: "The first few pages of the website."

Cons: "Food was just oksy"

Pros: "Movies on plane"
Cons: "Number of connections, layover Time, need to go through customs three times, no food on flights"

Pros: "it was very short. and since that was the case it didn't matter much else thank you"

Pros: "The offered a light meal; Caribbean inspired. Began boarding the plane from the back to the front."

Cons: "I didn't like that airline personnel took it upon themselves to cut off the lock on my checked suitcase, rummaged through my things and left everything a mess. The least they could do is replace the lock they unnecessarily destroyed."

Pros: "I was excited to receive a warm meal!"

Pros: "Everything was fine. Nothing more than expected."
Cons: "The sound quality for the movie was terrible. Now, the Ft. Lauderdale-Piarco leg was another matter. We left 1.5 hours late, and there was so much chatter and announcements from multiple airlines, we didn't hear when ours was finally called. Several people had to come running to make it!"

Cons: "Plane problems caused three hour delay. Wauting in warm waiting room not enough seats."

Cons: "one hour delay to board. the flight was late on arrival"

Pros: "The crew on the plane was great, however the woman at the check in counter was very rude and unpleasant, even going thru security everyone had a bad attitude"

Pros: "I love everything, it was an amazing flight."

Cons: "My flight was cancelled. Wasn't informed. Got no text, email or phone call. Got to the airport and had to wait 8 hrs for the next flight. Just ridiculous."

Pros: "The crew were extremely courteous."
Cons: "There were 2 passengers assigned to seats in the exit row that could not assist in case of emergency. They then refused to move, forty five mins later security we re called to have them relocated. This could have been resolved a lot sooner. It took the crew a very looooooooong time before they contacted security."

Cons: "Excellent"

Cons: "See above."

Pros: "That they let me sleep"
Cons: "They didn't wake me for the meal"

Pros: "Direct flight"
Cons: "Annoying kids in the seat next to me"

Pros: "I liked nothing about Caribbean airlines..."
Cons: "The fact that I tried to check 12 times!!!all now!"

Pros: "The crew was fantastic!"
Cons: "The sandwich they served was very sloppily made... Just couldn't eat it"

Cons: "The plane was extremely old. I'm short and still felt cramped and congested in my seat. Tv monitors belong behind each seat, it's 2016 for crying out loud"

Cons: "The toddler sitting behind me who banged on my chair and cried the entire 5 hours."

Pros: "Great crew service"
Cons: "Entertainment sound did not work."

Pros: "Left on time. The captain gave updates. The service was great. The crew was professional"

Pros: "The entertainment was not working on my row of seating or on another I tried. For some yes. While I declined the offer of a blanket when offered, I had to wait quite a while when I changed my mind. I did not so enjoyed the food, as it was too salty. I should remember next time to complete a special request. Being on a low carb diet and with the two options, I was impossible to please. The effort however is noted.. Due to the carnival season, they offered rum pooch as a gesture,"

Pros: "Carribean like feel. Clean aircraft"

Pros: "Smooth flight, hospitality from the air hostess, snacks. I enjoyed the flight"

Cons: "Our luggage didn't even arrive in the our country until 2 days later. Luckily we were able to borrow some stuff from family in the area, but it is just crazy, they didn't even tell anyone before we got there, which meant an hour wait just to let them know we didn't have luggage, like everyone else on the flight."

Pros: "Staff was friendly, food was served and a movie was showed"

Pros: "The crew was great, very friendly and accommodating."
Cons: "4 hr delay due to malfunctioning AC during this time we were offered a free lunch in the airport to either KFC or Subway. Except I spent my own money buying lunch because KFC ran out of chicken, kind of funny actually. Once we finally boarded there was another delay taking off because at least a dozen customers had duplicate seating arrangements which caused a nightmare on board. Upon landing at JFK we remained on the runway for an hour and a half waiting for a gate to open up.. exhausting flight. The plane also is outdated. My recline was not functioning and the tv was small, far away and not the sharpest.."

Pros: "I like that there was food for lunch, also the crew was checking on all passengers to see that they are comfortable with blankets, headphones and etc."
Cons: "I had to wait little too long for my luggages, this is going to Trinidad and comming back to Fort Lauderdale."

Pros: "Crew was friendly"
Cons: "I checked two bags and one of them had food in it so I specifically asked that it would be marked priority so that it would arrive. Unfortunately non of our bags arrived. Not only did my bags not arrive non of the bags from any of the Caribbean airlines passengers arrived. They have a luggage lag and only luggage from people who flew previous day's was on our flight. I was disappointed that I was garanteed to receive my luggage but then not to have received it."

Pros: "It was quick and simple"
Cons: "Nothing"

Cons: "Most of the passengers bags were missing and I was never informed that my bags would arrive later.. I had all my essential items in those missing baggag, so had to go through miserably uncomfort night. Also, one of the crew refused to help me putting my carry-on up in the shelf at my seat, saying she's not allowed to touch bags.. I never heard stewardess are not allowed to help passengers with their bags.it was very unpleasant experience."

Pros: "i love the fact that they charge for one piece of luggage and they give you something to eat and the staff were great."

Pros: "On time and some thing to eat to hold you till you get to your destination."

Pros: "Flight was on time. Seat was comfortable and the flight crew was kind, courteous and jovial. the meal provided was well appreciated especially in the absence of this consideration on many long flights."

Pros: "A pretty empty flight"

Cons: "the wifi is awful"

Pros: "Flying portion was fine."
Cons: "Flight delayed for mechanical issues.... then upon landing trapped in cabin filled with exhaust then again trapped in a locked hallway."

Pros: "Nothing"
Cons: "Leg room was way too small, bathroom had no water in the sink, horrible flight!"

Cons: "Checking in was way too long, more than 45 mins"

Pros: "Entertainment app and selection of movies good. Also love that you have diet Dr Pepper on your flights. Boarding process efficient"
Cons: "The USB plugs and lower converter plugs didn’t work for the entire flight. Cabin temp is too low, why always freezing??"

Pros: "Pilot did great job, superb smooth landing."
Cons: "The two male flight attendants could have been a bit more friendly."

Pros: "comfortable plane."
Cons: "Kay&k was awful. Never use them again."

Pros: "Honestly, nothing!!"
Cons: "Everything. This airline has disappointed me for the last time."

Pros: "It was average."

Cons: "4 hour delay is unacceptable"

Cons: "Seats are too close"

Pros: "Crew was nice and made sure we were all comfortable before taken off :)"
Cons: "I was thirsty on the way back but we were not offered anything to drink so I waited till we landed to buy a drink, other then that was very enjoyable. Plan on using America airlines again"

Cons: "Old aircraft ...what’s with the non-assignment of seats until the last minute unless you pay extra !"

Cons: "Oh, American’s seats are so uncomfortable."

Pros: "Entertainment available excellent"
Cons: "Seating space seems to narrow"

Pros: "liked the crew, but didn't know that we would have to check our bags, since the plane was small & had no overhead. Also, I wish I would have been told ahead of time, that I would have to check my bag again going home, even though the plane did have overhead space. Other than that, I love AA!"
Cons: "I didn't get very good instructions about picking up my carry on bag plane side. I was told to go to the baggage claim instead by a staff member when I came out of the plane, but this was wrong, so I ended up waiting a very long time for them to bring me my carry on bag to the baggage claim."

Pros: "didn't get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn't live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience"
Cons: "you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money"

Cons: "When I checked in on line, I was asked to choose my seat. However, there were no seats available that were free of added charge. I had to pay another $50.00 for a seat. I do believe, when I have a confirmed ticket, I should not have to pay an additional charge for a seat."

Pros: "Service for wheelchair was excellent with staff at checking counters"

Pros: "We were early but couldn't get to the gate!"
Cons: "Same as above"

Pros: "The flight attendant"
Cons: "Service was poor."

Pros: "Price, entertainment, direct flight"
Cons: "Plane left because pilot was late, little to no legroom for a 6"2 person. Boarding procedure is a joke. Instead of their group system the plane should be boarded from the back. By the time group 8 comes on board there is no room in the overhead bins."

Pros: "Prompt on time service."
Cons: "N/A"

Pros: "Everything"

Pros: "Seats which we selected where great"
Cons: "I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it"

Cons: "They changed my flight schedule that made me have to arrange my travel plan"

Pros: "Nothing"
Cons: "Someone stole an ipad and that forced us the be delayed for 2 hours"

Pros: "My flight was delayed many hours so I wasn’t going to make my connecting flight in NY it to Toronto, There service agent was great and found me a seat on a later flight that was direct. Overall, happy with their service found me the best flight available."
Cons: "I never could figure out why the flight was delayed, there were a couple of other delayed AA flights too. I was supposed to get to Toronto at 2pm for a 5pm presentation, but I didn’t get in until 9. I also felt their website was deceptive or maybe needs updating,When I bought my ticket It stated that I would get 3 bags complimentary since it was Canada that wasn’t the case, I was charged for $60 for both."

Pros: "Seats, flight ride."
Cons: "I booked two seats for my girlfriend and I and were given two window seats. Bogged early enough so should have put seats together. Now knowing I needed the app installed on my phone to watch entertainment, and not having wifi to download. The AC vents are a bit too soft."

Pros: "British Airways got us on another flight to Dublin through Heathrow."
Cons: "Plane was late missed the connecting flight. Aer Lingus/American Airlines refused to help us find another flight to Dublin. I called Vagama customer service and the attended refused to help get an additional flight or confirm our returning flight would be held."

Pros: "On time"
Cons: "Small seats"

Cons: "No personal TV’s and no food for purchase"

Cons: "The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude"

Pros: "Arrived early"
Cons: "American airlines lost my bag... Customer service in LAX is non-existent."

Pros: "Lucked out with extra legroom seat. Seat was broken though."
Cons: "The whole customs process is a seemingly endless mess."

Cons: "The cleaniless of the flight can get better"

Pros: "Flying AA. Excellent flight"
Cons: "No wifi. Pay only"

Pros: "Besides the seating problems everything else went smoothly"
Cons: "I was not able to get seats assigned to us before arriving at the gate. We got put on the very last row by no choice of our own. The seats are not designed for the average adult, possibly the worst ergonomics of any seats I've ever encountered. Extremely uncomfortable flight."

Cons: "My daughter is in a wheelchair. She was a carry on (I e I carry her on board). The staff knew this but failed to notify the airport. Hence, we had to deplane without a jetway. I didn’t. The steep stairs made it unsafe. Had to wait a long time for a handcranked lift. No one really knew what they were doing and they wanted to put her in an adult wheelchair in spite of my identifying safety issues. My daughter was scared and upset. Epic failure on AA’s part. Communication breakdown on many levels. Shameful."

Pros: "Flight was on-time, smooth, with friendly service."

Pros: "Great Wifi! After reading bad reviews it was actually ok. Flew business on the A319 (single aisle plane) and it reminded me of qantas 737. I think for a short haul day flight I may just put up with economy instead for the price. Food is ok. I think with AA you have to pick your aircraft, it makes a difference what plane you fly as to what you get in business class. FA's were great. Overall I'd fly them again. Food was ok."
Cons: "They asked everyone to put the window shades down but I fly window seat because I like looking out! It was a day flight too! LAX T4 lounge is being refurbished so you need to go to T5 and make sure it's not the regional lounge!"

Cons: "Too many delays"

Pros: "the choice of movies was great. I two very well presented selections."
Cons: "Outside of one drink service we never saw or heard from the crew. Not one food item for purchase was ever offered. I am glad I ate in the terminal or it would have been bad for me."

Cons: "The service had much to be desired. The stewardess who was serving our section was curt and rude. Whenever I would ask for a napkin (that she had forgotten to give with my drink, I might add) or any other questions, she would come off as annoyed and as if I was testing her patience, which I did not appreciate as I had been having a horrible experience with American Airlines as it was. Also, why do you not serve milk with your coffee? The flight only served half and half, and I cannot have cream in my coffee at all. So unless you want to clean up my diarrhea in your toilets, I suggest you start giving options. It's not like milk is a scarce delicacy in the US. How is it that other airlines offer both milk and cream, but I get told by your staff, rudely, that half and half "is milk" and that it's all you have? Unbelievable. I hate to be a b*** but honestly this isn't the first time that I got treated like this on AA. I always seem to have a horrible experience with this airline."

Pros: "not much"
Cons: "not much"

Cons: "Old plane and the movie app kept cutting out"

Pros: "They crew tried their hardest"
Cons: "There was no one at the gate to deplane us in Toronto. There for I missed my westjet connection home by 5 minutes. I was looking at the plane by the jet way unable to get on. AA staff would not pay for a hotel for being so late to Toronto because the wether was not thier fault, which I agree. But the lack of staffing was and a hotel should have been provided to me due to this. I will never fly America Airlines again due to my incoming flight to Toronto and the out bound to Philadelphia (cancelled on the way to Philly for no apparent reason)."

Pros: "Renovated planes, modern entertainment options that were free, charging by outlets."
Cons: "Overbooked flight, poor resource management, nickel & diming for snacks on a 5hr flight, lounge access (not Priority Pass, charge $60 for a single visit), no room for onboard luggage, safety video fluff"

Pros: "Very good take off and a very good Landing."
Cons: "Everything is ok as expected"

Pros: "The crew was attentive and boarding went smoothly. The seat had more room under the seat in front of me, my purse was not jammed in."
Cons: "I hate paying extra for almost every seat on the plane. It's a con job. Food selection was terrible. If I'm paying anyway, give me better choices. No monitors in plane at all. Entertainment needs to be viewed on a tablet or laptop of some sort."

Pros: "Crew worked hard under difficult circumstances but flight was not well equipped"
Cons: "First we boarded and then had to deviate and move to a different delayed flight. No head sets, tv did not work , seat was very uncomfortable."

Cons: "Roomier Seats more isle space and comfortable seating. Better head sets"

Pros: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"

Pros: "I like the entertainment screen"
Cons: "The mini pretzel.,,"

Cons: "Flight delayed until 8pm then sat on the plane in Toronto for 45 minutes waiting for a gate and because we were sent to a parking area with numerous other planes and ended up getting boxed in and couldn’t get to our gate earlier. Nothing offered to the passengers during this time, not even water."

Pros: "Entertainment screens were a nice addition and had plenty of options including movies and solitaire."
Cons: "I was near the back of the plane and they ran out of most food options by the time the flight attendants reached me. The plane appeared to be newly upgraded. The design of the bathrooms, however, was problematic. The sink water faucets splashed water outside the sink and by the end of the flight there were huge puddles of water on the floor. It was also difficult for the flight attendants to navigate their beverage and meal carts around the people waiting in line for the bathrooms."

Cons: "Almost six hours late in Toronto Missed all connections No hotel No transportation No shave kit Exhausted"

Pros: "Nobody bugged me about plugging my laptop and cellphone into the wall for charging. I wanted to check out the spice shops in the airport but they were closed both times I was there. That would have been something I might have liked."
Cons: "Customs in Trinidad, even for transit is a pain. You go through customs, get dumped outside, have to recheck your luggage whenever the counter decides its going to open. 11 hour layover on the way down, 6 hour layover on the way up. Food options were fried chicken (KFC), fried chicken (Churches), fried chicken (the local franchise), and Subway. Since the layover was late at night and I was a woman traveling alone, I did not want to leave the airport (and still drag my luggage because the airline counter was not open yet to check in to my connecting flight)."

Cons: "That we never got to Chicago went to Washington instead"

Pros: "Just arriving safe, otherwise Nothing"
Cons: "Customer service is very poor"

Pros: "Everything was great and i hate flying"

Pros: "This was good, a pleasant and comfortable experience."
Cons: "WiFi was not free"

Pros: "Crew was great"
Cons: "In flight entertainment very glitchy, was unable to watch anything."

Pros: "Cannot rate the food as I didn’t have any."

Pros: "Quick boarding"
Cons: "Pretzels are not good snacks"

Pros: "quick, considerate servers, clean,"
Cons: "was not able to checkin online. had to go to the counter and wait in line ot get checked in. this needs to be improved. unable to get Rouge entertainment once in the air. so couldnt watch movies. this should be expained while on the ground before take off."

Pros: "We have Global entry so the security was a breeze. Everyone was happy !"
Cons: "Nothing"

Pros: "The plane window seat"

Pros: "Comfy seats! So nice when you have a comfortable chair"

Pros: "Have flown 6 different airlines this year and United was the least enjoyable so far."
Cons: "Seat space on other economy flights was better. Cabin staff very unengaged. Entertainment seemed to be all pay as you go."

Pros: "Flight was smooth and comfortable. Flight attendants were kind and courteous."
Cons: "The speaker system was a little loud when announcements were made."

Pros: "Although I was allowed a personal item and a carryon. The agent at the plane doors ( Guyanese guy. Insisted I check my carryon, for the reason the flight is full name note I was the second to last person to boaRd the plane. I explained to him I had a shoetc connection to MIA and then to Frankfurter so I did not take any other luggage so I would not haveto wait. He insisted I will get my luggage as soon as I exit the plane in Houston, which I asked him 3 times . The plane was not full there were more than 10 empty seats and lots of luggage space.I got to Houstonew to be told I would have to go the the luggage belt to pick up my bag, which did not appear for half an hour after we landed. I was truly disgusted"

Cons: "For the second time in a row, the Houston Airport crew did not transfer the luggages to Air Canada."

Cons: "."

Pros: "Two bags free"
Cons: "Ground staff rude"

Pros: "Greg care and service from those stationed on board."

Cons: "Very long walk from aircraft to immigration"

Pros: "When the flight took off I was asleep and when I woke up I was at my destination."
Cons: "NA"

Cons: "Flight was delayed for 2 hours"

Cons: "Flight was delayed. Time was posted at gate for new time. Went to get dinner and when we returned to gate saw that the time had been moved UP from previous anouncement and practically missed our flight."

Cons: "Tight seating for transatlantic flight. More importantly avoid Toronto at all costs. Need to clear customs and go back through security again on a connecting flight. Takes forever. Food was not good at all."

Pros: "Courteous crew and smooth flight for the most part"
Cons: "The seats in were the most cramped I've ever experienced even for economy"

Pros: "Snacks"

Pros: "Amazing plane with great features! Incredible staff!"
Cons: "Bathrooms should be bigger"

Pros: "Nice and happy/friendly people working for the airline..will take this airline again"

Cons: "Flight was 1 1/2 hours late departing!"

Pros: "Flight was on time"
Cons: "Check in was terrible"

Pros: "Empty plane do had lots of space. Super comfortable."

Cons: "Crew in First was a joke. Not even offered water. What a terrible service."

Pros: "The simplicity."

Pros: "Smooth and efficient boarding process resulting in the flight actually leaving before time.Flight attendants were very friendly and polite."
Cons: "I was taken by surprise when I was required to pay for one checkin luggage. I am normally allowed one free and felt that I should have been notified beforehand."

Pros: "Nothing because I had to reschedule the flight"
Cons: "This connection was delayed without adequate notice which caused me to get stuck in Chicago for a night and book all new flights for the next day. According to the information I received from the attendants at the gate, maintenance knew the airplane had issues but no communication until the flight began to get delayed was given. I had an adequate layover (3+ hours) so I didn't worry until it eroded away to the point where I could not make my connection."

Pros: "Overall, this was an OK flight; nothing to brag about."
Cons: "The flight attendant told me that I did not need to collect my bag in Toronto and that it would automatically be sent onward to Halifax. DO NOT BELIEVE THIS. All United passengers arriving in Canada MUST manually gather their luggage at baggage claim in Toronto and clear customs manually. ONLY Air Canada has this automatic option. Even if the United flight has an Air Canada code share United passengers MUST clear customs manually. How hard is this for flight attendants to understand?"

Cons: "i missed my flight because my flight left Toronto late"

Pros: "The demeanor of the crew was warm and welcoming throughout the trip."
Cons: "The bathrooms were not very clean and hour into the trip"

Pros: "Very decent legroom onboard....flawless connections....pleasurable. Flight crew were responsive, friendly, and professional."

Pros: "Fast and easy yo use"
Cons: "None"

Pros: "Service"
Cons: "Seats are too narrow in economy. Check in staff were very slow and at the gate same process repeated. Very relaxed staff :-)"

Pros: "Very comfortable aircraft."
Cons: "Windows are all dirty. Please clean the windows so passengers can take pictures of the world they are flying over! Off-duty flight attendant spent nearly the whole flight in the galley flirting with the on-duty flight attendant."

Pros: "Everything really was superb. Food rated low because of a measly biscuit on a 6 hour flight. Entertainment rated low because I even had to pay to gain access to the flight tracker. And, as far as airlines go, comfort should've been 5 stars, but I really could have used a back pillow. Or even a back pillow option (had I asked an attendant - all of whom were awesome). PS. Kayak's regular emails kept me unusually updated on flight progress and their communication was the main factor in my decision to complete this survey."