Daily cleaning, installation of cabin HEPA filters on flights from Tokyo Narita to Vancouver Intl
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|April||Best time to beat the crowds (20% less expensive on average)|
|March||Most popular time to fly (15% more expensive on average)|
Average price round-trip
|C$ 1,340||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 921||or less|
Good deal one-way
|C$ 597||or less|
Japan Airlines, Malaysia Airlines and American Airlines have all waived their change and cancellation fees on flights from Tokyo Narita to Vancouver Intl. Confirm policies on booking site.
An average direct flight takes 8h 35m, covering a distance of 7504 km.
There are 28 (direct) flights between Tokyo Narita Airport and Vancouver Airport per week, averaging 4 per day.
In the past 3 days, the cheapest one-way tickets were found on Philippine Airlines (C$ 535) and Multiple Airlines (C$ 696), and the lowest round-trip tickets have been found on Philippine Airlines (C$ 818) and Cathay Pacific (C$ 1,027).
Japan Airlines flies 10 times weekly (Tuesday, Thursday, Friday, Saturday), American Airlines flies 9 times weekly (Tuesday, Thursday, Friday, Saturday), Malaysia Airlines flies 9 times weekly (Tuesday, Thursday, Friday, Saturday).
For Tokyo Narita Airport to Vancouver Airport, Tuesday is the cheapest day to fly on average and Sunday is the most expensive. Flying from Vancouver Airport back to Tokyo Narita Airport, the best deals are generally found on Tuesday, with Sunday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Tokyo Narita Airport to Vancouver Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Vancouver Airport from Tokyo Narita Airport is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Vancouver Airport with an airline and back to Tokyo Narita Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Vancouver Airport from Tokyo Narita Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew took great care of us"
Cons: "The cabin was so hot it felt like there was no air conditioning. Please turn up the air conditioning (make it colder). Passengers feeling cold can use a blanket to stay warm. Passengers feeling warm have no solution. I was wearing just a T-shirt and was feeling so warm. Thank you"
Pros: "Love everything"
Pros: "Great service for economy. Very attentive flight attendants."
Cons: "The Entertainment screen could have been larger."
Pros: "I was on board with my 4 months old baby. The crew was so kind, they helps me a lot."
Pros: "Everything. I always enjoy my flights with JAL."
Pros: "All exquisite dishes they served were excellent !"
Pros: "Everything, the service and the food is great."
Cons: "Keep it up"
Cons: "seat was uncomfortable (cushion very hard)"
Pros: "So cramped. Very uncomfortable flight."
Pros: "Awefull I did get to use my ticket"
Cons: "Japan could have helped me change my name in my reservation to match my passport"
Pros: "Service is great."
Cons: "Flight was an hour late. Boarded late. Took off late. Delayed 10 minutes at arrival gate with seat belt sign on."
Pros: "I am looking forwards to using them again! I paid more using this airline than their competitors. But after completing my trip I will have to say it was well worth it and will using them again."
Pros: "I liked the entertainment on board."
Pros: "Friendly and helpful staff, excellent food."
Pros: "Sakura lounge was excellent."
Cons: "The entertainment system was bit unsteady."
Cons: "Seat was too hard"
Pros: "Cabin staff. Special meal. Cleanliness."
Pros: "Everything was perfect! Thank you for a great experience!"
Pros: "Glad to make it to Japan safely and back in one piece"
Pros: "Arrived on time"
Cons: "Slow check in at the airport"
Pros: "Everything about the Japan air portion of our trip was excellent."
Cons: "No problems whatsoever."
Pros: "Staff was great and plane was clean"
Cons: "Sorry, my seat really uncomfortable..."
Pros: "Great friendly service on jal... my wife and I got lucky and we're bumped to business class. Would fly with them again 100%"
Pros: "Very good"
Pros: "Very professional staff, on time schedule and a beautiful plane. I would give them 20 stars if I could. It puts US airlines at shame."
Cons: "WiFi was very flakey, and could not complete the Credit Card transaction to login... Wasted several hours."
Pros: "Service was exceptional and good was good. Everything was to my expectations and would certainly use Japan Airlines again"
Cons: "Same thing as above"
Pros: "I asked for a window seat but if was not available. I was told to go to an information desk which were not too close and it turned out that they couldn't help."
Pros: "Great vacation"
Pros: "Everything worked as planned."
Pros: "Very attentive and polite staff. Was given a free upgrade as well, very much appreciated."
Pros: "Great flight attendants"
Cons: "Japanese food not great"
Cons: "My seat was not comfortable and it was uncomfortably warm."
Pros: "Japan Airlines is very good. They have good service, safety, and customer care."
Cons: "Economy seats are a bit tight."
Pros: "The 787 was quieter and felt very comfortable. The take off and landing were more smooth than I remember other flights being. The seats were quite comfortable and everything was very nice."
Pros: "The food was delicious and interesting. Also, the flight crew allowed me to sleep through the rest of the night after dinner service was complete."
Cons: "I don't recall having seen an option for a vegetarian dinner, either when I was booking my ticket or after I was on the plane. Perhaps I just missed that part of the booking process."
Pros: "The cabin crew was lovely and ground staff equally so as I've come to expect from both ANA and JAL. Great entertainment options."
Cons: "I think my negative impression of this flight was more due to the extreme turbulence and extra hour spent on the ground at Narita, which is always a challenging airport. The meals were passable, but hardly anything to be proud of, seats were cramped and flight was pretty uncomfortable."
Pros: "Very nice"
Pros: "staff was pleasant, friendly and helpful."
Cons: "turbulence was awful."
Pros: "Everything keep it up!"
Pros: "Crew and service was excellent"
Cons: "Seats are not 189 full flat"
Cons: "Screen was small and movies start at certain times."
Cons: "failed to give credit for cancel flight."
Pros: "The crew was amazing. The seats were good. I was pleasantly surprised to have a full meal on a two hour flight."
Cons: "Would have loved more current US tv shows to choose from."
Pros: "Crew was great and economy seats have above average legroom."
Cons: "Bathrooms could have been cleaned up a bit."
Pros: "Service is the best"
Cons: "Mileage is the worst"
Pros: "Service, entertainment, and seats are all great."
Cons: "Korean airlines could use air nodules for their seats as both flights became very hot towards the end."
Pros: "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."
Cons: "More frequent stops for water or drinks or at least larger cups. ."
Pros: "The food is great! The plane is clean. The crew is super nice."
Cons: "The seats are uncomfortable, as with any seats in coach with other airlines."
Pros: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Cons: "As with other airlines, flying coach is uncomfortable."
Pros: "Good service. Feed you twice. Which is great. But on a red eye. You want to sleep."
Cons: "Plane feels dated. A title tired."
Pros: "Great crew, good food, easy to watch entertainment , and food better than most airlines"
Pros: "Good food. Good communication."
Cons: "More water."
Pros: "Very comfortable seats. Ability to pre-order meals to meet dietary restrictions."
Cons: "Another protein choice to go with fruit tray. More offers of water and other drinks throughout the flight."
Pros: "The crew was amazing and accommodating as we had an infant."
Cons: "Entertainment was subpar."
Pros: "excellent service - good food"
Cons: "aircraft a bit outdated"
Pros: "Good service, 6 hour flight with 2 free meal!"
Pros: "Service and food was good."
Pros: "great service. my kids loved the special treatment!"
Pros: "My flight was postponed or delayed as the airline like to call it until the next day due to Narita International Airport closing after 11pm! First of all I didn’t realize major international airports closes especially with a airplane still on the runway! After our flight was “delayed” Korean Airlines scrambled to get us into hotels. This process was very poorly organization and many of us non Japanese speakers were left very confused because they kept forgetting to interpret what they said into English. I had to keep reminding them. We had to stay in long lines throughout the process which took up at least 3hrs. On top of that we waited at least 45 minutes the day after to get our new boarding passes! I was so over my trip to Japan by then and very disappointed with how Korean airlines handled the situation. I will most likely not take Korean airlines again and it will be a long time until I take another trip to Japan."
Cons: "Their food"
Pros: "The crew was the most courteous and efficient we ever flew with. We were served 2 meals enroute to Japan with no charge as well as free entertainment. Children were given Pororo stuffed animals and blankets. We are frequent fliers with United Air and was never treated like this on any of their flights! United should take lessons from Korean Air on efficiency, graciousness and being #1!"
Cons: "Wish Korean Air flew domestic US flights. We would only fly Korean!"
Pros: "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Cons: "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
Pros: "Lots of leg room, great meal, and excellent flight attendant service."
Cons: "Nothing to dislike."
Pros: "They have bibimbap which is always a great meal option on a plane. The plane felt clean and new. Flight attendants were very nice and made several rounds of water service. Duty free catalog was immense, esp for Korean skincare. Great chance to shop."
Cons: "If you're on an extra long flight, you might feel like there aren't enough movie options in the entertainment system, but my flight was only 8 hours so I was satisfied."
Pros: "Great flight crew, speedy and efficient departure procedure"
Pros: "Big screen. Full soda cans. Not too cold. Space for legs"
Pros: "Great seat and fairly decent food."
Pros: "The staff was excellent."
Cons: "Food was blah and the seats were on the smaller side."
Pros: "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."
Cons: "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."
Pros: "Nothing at all"
Cons: "Kayak used a sub company to reserve flights. My husband was involved in a collision at sea and was not able to make the flight due to military deployment status. I tried continuously to contact the sub company to request a waiver or hold on the flight. The number provided kept me on a hold . There were no answers to phone calls from information provided on receipt. Emails only stated the fees that would be imposed for any action I conducted. I will never use kayak again."
Cons: "Crew members scrambled to prepare for live demo of inflight saftey as video stoped. Crew member did not give clear demonstration of saftey. Such as seat belt buckle faced her, and life jacket was inside out."
Pros: "Entertainment had a wide variety of choices. The food that I could eat was delicious and served with REAL silverware on REAL plates and cups. Amazing. The commitment to the environment and style is truly outstanding."
Cons: "I have a severe food allergy, and all of the dinner options had the food I was allergic to. BUT! They were willing to give me a bunch of little foods to make a whole meal, and were truly sympathetic to my plight. I'd fly with them again"
Cons: "Seat was so narrow, my elbows were stuck to my torso the whole way"
Pros: "Safe flight"
Cons: "My flight was 30 mins late landing,I missed a very important meeting.Food selection wasn't great,I think it should more than Korean food to choice from,just awful food selection.check in service wouldn't allow me to upgrade from economy to business when the plan was full at all"
Pros: "Boarding was quick and efficient. Plane was clean, the seats and leg room were good. Cabin attendants were very friendly and attentive during the entire flight. Entertainment system was easy to use and had a lot of movies and other stuff to keep you busy. Headphones and slippers were provided. Enjoyed my flight. Will fly Korean Airlines again if I have the chance."
Pros: "The crew performance"
Cons: "15 minute delay"
Pros: "food selection & crew courtesy"
Pros: "Compared to U.S. carriers, except for Hawaiian Air, Korean Air has been very reliable and quite enjoyable over the years. Meals are quite good for contracted airline food, and attendants are typically very friendly."
Cons: "Seats on any airline are always a bit tight unless you pay for an upgrade. The music variety could have featured a few more American artists."
Cons: "Lights in cabin too bright while serving meals. Could turn it down a notch"
Pros: "we were attended 2 by the friendliest/courteous attendants....were fed 2X along the way and movies/music/games/drinks were free of charge also."
Pros: "Great service overall . Crew was very nice."
Cons: "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
Cons: "Late boarding and then sat on plane for approximately 30 minutes before taxi. Arrived Busan 45 min late and never heard an explanation why."
Pros: "Our flight was delayed and we were accommodated by being put up in a great hotel in Seoul."
Cons: "Did not like that we reached our destination in Vietnam half a day late, since we had a wedding to attend. The vegetarian/vegan meal option was very bland. The hostesses I felt were a bit sexist, perhaps due to being Korean. I asked for a glass of wine for myself and a whiskey on the rocks for my boyfriend. He was served a hefty glass 1st, and I was given my drink 2nd, which was a very small pour. I asked for more wine and was given only a tiny bit more."
Pros: "tye food was amazing!"
Cons: "The plane did not have individual air vents, so at times I was too warm but could do nothing about it."
Pros: "Everything was very good. I really enjoyed the korean music on the entertainment device."
Cons: "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food"
Pros: "Everything like always"
Pros: "in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of."
Pros: "From baggage check to arrival everything went smoothly."
Pros: "I liked the price of my ticket."
Cons: "The service of the flight attendance was poor. I felt like I was ignored because I was white, even though I tried to speak Korean. Food was quite bad. It tasted old, compared to my flight to Seoul."
Pros: "Great service considering the extra ordinary conditions associated with the controls required during the Coronavirus pandemic."
Cons: "Cabin temperatures seemed to be very hot through the flight"
Cons: "Customer service..."
Pros: "Crew Food Speed of boarding and unboarding"
Cons: "2 seat rows. 3rd passenger frequently needed leave his seat and he smelled"
Pros: "Good food and service - great airline"
Pros: "Clean, on time, friendly staff, feel safe."
Cons: "More various food and less fat."
Cons: "Bit tight the seat. Small"
Pros: "Comfort of the seats."
Cons: "There should be more choices of food for people who do not eat Asian food."
Cons: "They didn’t have tv music videos like air canada"
Cons: "plane was 2 hours late, which sucks. they don't tell you it is going to be 2 hours late. you couldn't enter the boarding area (in Taiwan airport) until one hour before departure. if you you are familiar with Taiwan airport, then you know the a then they tell you the plane will be another hour late."
Cons: "First time on Eva air this trip. They did a fine, fine job. Cost was competitive and it was a very comfortable trip."
Pros: "It was the Badtz Maru plane"
Cons: "There were bulkhead seats that people were not allowed to move to even though most of the rows were full. The bulkhead row remained completely empty."
Pros: "Crew did their best despite the poor circumstances."
Cons: "Be on time, even delayed time was not on time. Seats are tightly packed together. This resulted in cramped seats and not every row having a window. Aircraft pressurization is uncomfortable compared to newer aircrafts. No onboard entertainment system. Only serving of food is small snack and drink"
Pros: "Good movie selection"
Pros: "Very comfortable Business Class seat, pretty good entertainment."
Cons: "Service seemed a little off, especially relative to a much shorter FUK-TPE flight a few days earlier. Flight attendants often approached from behind."
Pros: "attentive staff"
Cons: "they destroyed my suitcase"
Pros: "Could be a bit more friendly"
Cons: "Movie selections going east and going west"
Pros: "Friendly and helpful flight attendants"
Cons: "The airlines limits carry-on luggages and reinforce it to the extend that it annoys many passengers. Make the rules very clear to the people before we arrive. People abuse the wheelchair policies although they are physically fine."
Pros: "Efficient crew. Safe flight."
Pros: "Premium economy equal to NA/Euro business class"
Pros: "Crew was professional and entertainment was nice"
Cons: "Delayed boarding and took off"
Pros: "Good international films. Food was ok."
Cons: "First time the bathrooms did not feel or smell fresh. I fly EVA because of the way they keep their bathrooms clean."
Pros: "Taiwanese food Boarding orderly"
Pros: "The specifically enjoy the 1st class treatment and excellent foods served by the flight attendants. By pure coincident, a passenger fainted near me, I was able to see the professionalism displayed by the flight attendents."
Pros: "Crew was very accommodating!"
Cons: "Just being in the plane in general. Sitting for 12 hours is really uncomfortable"
Pros: "Exit row seats"
Cons: "Food was okay. Service especially drinks were sparse"
Pros: "Flights attendants were helpful. Washrooms were regularly checked for cleanliness."
Pros: "Great seats!"
Pros: "Everything is perfect"
Pros: "Overall good"
Cons: "Seat seems a little small for big guy"
Pros: "I had a question about my ticket and had to call customer service, and was speaking with a REAL PERSON who was actually helpful within 5 mins! An airline miracle. Very gracious checkin, Great inflight service."
Cons: "Try to get an isle seat- seats feel small."
Pros: "First time flying , smooth journey, nice in plane entertainment, food, crew etc"
Cons: "TAIWAN airport has free half day tours."
Pros: "Very professional and efficient Crew as always, horrible seat comfort,"
Cons: "there was absolutely no room to even lay down your arm beside you. This was for the flight segment from Taiwan To Vancouver. An almost 11 hour flight. Narrow tight seat I would never ride EVA air for this segment again. Terrible !"
Pros: "This review is for my flight to Philippines only as I cancelled my return to Vancouver to go to Europe. Comfortable seats in a new plane. IFE had a good selection. Food was good. Crew were friendly and helpful. Price was reasonable. Sleeping masks and earplugs were provided in the lavatory."
Cons: "My flight was able to be rerouted to Europe from Philippines. 2-3 month wait for a very small refund on my cancelled return flight (cancelled by me)."
Pros: "Nice crew, comfortable ,no delate"
Cons: "We did not like all the meals in all the flights"
Pros: "The service"
Cons: "The food and seat"
Cons: "The seats were too close to the rows in front and back."
Cons: "No peanuts or chips in between meals"
Pros: "The food and entertainment are good."
Cons: "Although we were checking in ahead of most, we were getting the back seats which I am not comfortable with."
Pros: "I was in the air."
Cons: "Boarding plane was a mess. People were stuffing their bags everywhere. They didn't bother zoning and the buses didn't let passengers off at the same time so people at the back of the plane were coming in far later than the front. It Telly held things up."
Cons: "Small sits."
Pros: "Best business class experience I've ever had. Great entertainment options and extremely comfortable. Service was superb."
Pros: "Great customer service, amenities and comfortable flight."
Pros: "- Food - Crew - Entertainment Everything!"
Pros: "I became very light-headed during flight and received excellent and compassionate care. Wonderful crew."
Cons: "The food is fine but not great"
Pros: "On time. New planes. Great infotainment."
Cons: "Hey didn't spend enough time serving drinks and water. You would wait 30 minutes after meal service before your drink was served."
Cons: "Equipment not ready. Flight delayed with little explanation."
Pros: "Check in staff was nice"
Cons: "Flight attendants has no sense of personal space, at one point one attendant had her entire chest in my face reaching over to get something and she didnt apoligize or acknowledge my presence at all. During the returning flight, i asked for water for my grandma, flight attendant stared at my grandma, didnt say a word, and walked away then later came back with some water."
Pros: "Stewardess are nice, courteous and attend to needs of passengers."
Pros: "Friendly crew"
Cons: "It was okay"
Pros: "The crew was cool."
Cons: "More flexibility in terms of upgrading seats and changing flights while at the airport, especially if there is availability."
Pros: "Amazing flight and service. Would fly Emirates all the time if I could."
Pros: "Nothing. Will never fly with emirates again"
Cons: "Disaster from start to finish. Use qatar much better public service. And make an effort to get you on connecting flight"
Cons: "Info system is not that easy to navigate So hard to find a movie"
Pros: "Thank you"
Pros: "Crew were excellent"
Cons: "The TV was small and poor resolution and brightness. Also no USB power at my seat."
Cons: "During checkin process they weighed my laptop bag along with my hand baggage a small suitcase. Laptop is considered as personal item. The combined weight exceeded 7 kg and hence I had pay for excess baggage even though my checked in Baggage were close correct 23 kg limit. This was an issue with most"
Pros: "My mom was very happy with food and specially the open seats."
Pros: "At least inform me that bag is left behind so i wont walk around around baggaage belt for hours at the destination it happend both sides thanks"
Cons: "Waiting inconvenience"
Pros: "Professional staff"
Cons: "Cramped hot flight. Paid white a bit more than other carriers, as I was under the impression that seating would be comfortable, the food great, and beverage service would be frequent"
Cons: "Birmingham airport departure lounges is too small to comfortably"
Cons: "seat was ok staff are very rude food was poor and cold on first flight"
Pros: "Ease of boarding, tasty food, and plenty of entertainment."
Pros: "Entertainment and great inflight staff service."
Cons: "Food needs a bit more innovation."
Pros: "Everything during the flight was lovely"
Cons: "But what I really didn’t like was the service they provided at the checking desk in LAX, the staff was a kind of unfriendly. In my opinion they should provide an excellent customer service, but everything I noticed there was unsatisfactory, I love to fly with Emirates but such things will make everyone disappointed."
Pros: "The comfort ,food"
Cons: "Crew was not polite and had an attitude when requests was made."
Pros: "Good everything"
Cons: "Over charged for bags paid $326.00 for one extra bag I call Airline in Dubai they said you have been over charged"
Pros: "Airbus from Melbourne to Dubai is very comfortable for a long haul flight"
Pros: "Entertainment and space were great. Lots of options."
Cons: "Crew seemed as tired as I did. The food could have been better for the price."
Pros: "Helpful staff"
Cons: "All power sockets iny row did not work so I asked the crew to plug my phone to charge in business class. My TV screen was loose and my seat was broken and kept reclining in its own. The seat next to me had a broken tray that was falling apart. Overall very disappointed with the quality of the plane with such expensive flights."
Pros: "Safety video was cool. Even in Arabic! The amenities were lovely — headphones, entertainment choices, bag with toothbrush, slippersox, etc. They elevated economy well above (the usual) steerage."
Cons: "Not having options beyond the menu; it wasn't clear where to ask for a vegetarian meal. The battle of carry-on v. coat storage is unseemly."
Pros: "I loved everything from the food, the crew, the in flight entertainment."
Cons: "I think this is hard to fix which is the comfort level. I was not avale to sleep well as the seats were a bit stiff. But it still one of the better seats I have been on for a long flight."
Pros: "Layout of plane is very convenient , bathroom acessable, no crowding in isles. Love the dining cards & choice of meals, and the comfort features ( blankets , pillows , toiletry bag) The entertainment center is also amazing! Perfect for long flights. So many choices & also power usage also great for the passengers on long flights. Also, normally I try not to use the lavatory, they are usually awful, but these make the most of their space, warm water, nice soap,colognes,seat liners."
Cons: "Apparently, operational issues in Athens, no information of why we had to go to an additional security at the gate, including a litmus test, go through our bags again & a light pat down! They also wanted us to board separately, which made my travel partner even more anxious than she already was!"
Pros: "For emergency cace I cancel my trip can u return my mony Pack please"
Pros: "All the Air Team Crew were really friendly. On the first connection to from Nairobi to Dubai, I sat next to a fellow passenger who was nervous about the moderate turbulance that we hit. At the end of the flight, as we waited to disembark, a lovely Attendant stood next to us and we had the most warm friendly conversation I've ever had in all my years of flying. She made us feel like friends as she gave us an insight into her 'high flying' lifestyle while being professional. Unfortunately I can't remember her name as I would have loved to give her a special mention but she was so lovely."
Cons: "I didn't have much to dislike but I do recall not being woken up for a meal even though I had my sticker on the top of my chair. I was sitting on an aisle seat. Other than that, this was my first flight with emirates and it was truly awesome!"
Cons: "Delay in the take off and the plane was old .. No control from the crew on passengers behaviour which was disappointing.though the flight from colombo to dubai was excellent"
Pros: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Cons: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"
Pros: "Entertainment was good, boarding was OK. Leg-room much better than on competing direct flight US carriers, and aircraft cabin better maintained."
Cons: "Food for kids terrible, just not edible taste-wise. Catering is better flying out of Greece than on same flight returning from U.S. Bathrooms need to be cleaned and restocked during flight."
Pros: "Comfortable seat"
Cons: "I was inzble to select vegetarian meal on ypur website"
Pros: "A380 is spacious"
Cons: "my seat (head) was broken"
Pros: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour/service was good."
Cons: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well."
Pros: "Boarding at Hyderabad was a breeze.. staff is very cooperative and attentive."
Pros: "The flight crew is genuinely caring"
Pros: "Seamless flight with usual high standrd of on-board service and food"
Cons: "Transfer distance from in-bound London flight to new terminal and very long walk to gate was a surprise and could catch some prople out due to the time it took (and I'm fit and enjoyed the walk)"
Pros: "the movies"
Cons: "it was a delay on the way to dubai one hour and on the way back to kuwait 45 min"
Pros: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Cons: "can't find anything to complain with"
Pros: "Staff Seats Food Cleanliness Good destinations"
Cons: "Boarding process is retarded. They do way too much, too many steps, too many checkpoints, stairs, hallways, people checking tix. Too much tea and not bringing the customer what they've asked for."
Pros: "Long flight. Not enough overhead space. Crew was great. Food ok. Seats get very uncomfortable on a 15 hour flight"
Pros: "Aircrafts are new and good"
Cons: "The ground staff needs to be more co-ordial and friendly. Am not sure how they are hired but they appear very rude and dry throwing instructions. I travel a lot and in many airlines and whatever the case, staff members of other airlines smile, tell issues if any, suggest solutions and work on it. Emirates staff, it seems, does not know how to talk or smile."
Pros: "food courtesy boarding"
Pros: "Slept well with minimal disturbances form the air hostess."
Cons: "Cannot specify dietary restrictions while checking as it was not enabled"
Pros: "The good was good and the staff treated us with respect."
Cons: "When I reached at Dubai l could not get a seat to come to Boston as they had overbooked. But it was a blessing for me as I was given a free round trip ticket from Boston to Kenya to use within one year and for that I thank you."
Pros: "They got us there safely"
Cons: "We did not get the seating booked online The room in the terminal at the boarding gate was extremely small and inadequate. It created much anxiety and discomfort among the passengers. Some were disgruntled."
Pros: "Service was great, choices for each meal were plentiful, flight was smooth..pilot alerted you when slight turbulence would occur"
Cons: "Wish the first class pods weren't only for first class"
Pros: "Food , entertainment"
Cons: "Seats very compact"
Cons: "Food menu must change. Vegetarian Indian food menu is boring."
Pros: "The crew was very pleasant and helpful"
Cons: "The plane was obviously not as nice as the ones I have taken to Singapore on Emirates - and the waiting space in the airport gate was not very comfortable. The older media system is also very difficult to use."
Cons: "Boarding was disorganized. Otherwise everything was good"
Cons: "Hi do veg meal could have been better and communication about my bags could have been better ."
Pros: "Crew was extremely friendly as expected from Cathay. The aircraft was substituted from the scheduled A350-800 to an A330 but it still had lie flat seats, just not as nice. The crew was very apologetic for the last minute schedule change."
Cons: "Nothing can be done about the aircraft swap, I’m happy they swapped with an aircraft with lie flat seats as I was exhausted and needed the rest before landing in HKG."
Pros: "the crew was professional and efficient on board the plane."
Cons: "seat space was tight. it was hard to get comfortable"
Cons: "Shopping items available."
Pros: "Everything was great ❣️"
Cons: "✨Nothing ✨"
Pros: "Nice entertainment on this flight, modern movies and TV programs. The food was good, more than enough to fill you up on a 4.5 hr flight."
Cons: "The business class configuration on the 777s operates on this flight is not worth the extra price paid. I found that the level of recline (120 degrees) made my back ache and it just wasn’t comfortable. I’ve flown this flight several times now and this is an issue for me. I’d like to arrive refreshed"
Pros: "Been flying CX for years and for some reasons this time all the staff members were excellent. From ground to air crew everyone was well informed, nice and helpful. Another surprise was the vegan meal I ordered. Airplane food in general is disgusting, but this time the vegan meal was delicious."
Cons: "Flying out from JFK is a nightmare, we had to wait for 40 mins on the runway. Not sure if airlines can actually improve that?"
Pros: "The crew was fantastic."
Cons: "Entertainment is out of date and difficult to use."
Cons: "I booked a window seat, got a middle seat."
Pros: "Yes all of the above"
Pros: "The crew is amazing. Particularly the FA in our section was amazing."
Cons: "No outlet charging for smartphone. Only USB charging was available."
Pros: "The flight attendants were kind and attentive and professional. I enjoyed being able to watch movies of my choice. Great selection of entertainment available. Food was good and the Hagen Daze ice cream was a great surprise!"
Cons: "I’m thin but 177cm tall (long legs) so the seats were wide but leg room was uncomfortable for me. Also, the posture of the seats are not good for spinal or neck alignment so, again not comfortable. No support for the lower back and very limited reclinablity."
Cons: "My seat would not recline."
Pros: "Seat and legroom ok. Seats are on the narrow side if you have a large person beside you. Supper was excellent. Breakfast so so."
Pros: "The crew was average. Few of them were hospitable and friendly."
Cons: "After allowing first and business class passengers if boarding is done from the tail end that makes things easier and less messy or chaotic. Many airlines does that way and it seems very much civilized approach."
Pros: "Handing our menus in economy class was a nice touch. Service on board was very attentive."
Cons: "Slow and old entertainment system. Bad seats"
Pros: "Attentive attendants made the process much easier/ great flight"
Cons: "Wasn’t allowed to book seats until checkin"
Pros: "The food was delicious! And they had a great selection of drinks at no additional price. The crew was very professional and welcoming. Overall so much better than any American airline I have flew with."
Cons: "Would be amazing to have a little more room in the economy seats!"
Pros: "Excellent service for wheelchair passengers"
Cons: "I checked in online, printed the boarding passes as I know japan probably isn’t ready for phone apps for checking in. When I went to the counter, despite being the one holding all the documents (and having organized the whole travel itinerary, the staff only spoke to my husband (Whi hadn’t a clue about the journey) in Japanese. They proceeded to check us in on their computer and insisted that we use their paperwork, not mine. What a farce. What a waste of paper and my time."
Pros: "I took the economy premium class. It was great. Seats very comfortable. Dinner was great."
Cons: "Breakfast - the omelette was not done, but other than that if was good. The dim-sam was good."
Pros: "I liked the crew, the food, comfort. Everything made my travel experience great"
Pros: "I traveled economy coming home and was delighted by the amenities that you never see on commercial airlines anymore. On the way to New York I upgraded to premium economy, This was such a nice experience. It was worth the up charge. And two free checked bags? That is unheard of anymore"
Cons: "When I was on the upgraded ticket, I was actually disappointed that we landed early because I was sleeping so well."
Pros: "Great service"
Pros: "Nice plane, roomy seats, good food. Much better than other carriers in economy."
Pros: "Mostly the amazing staff on the airplane... I'm pregnant and the staff at JFK were very unpleasant and rude."
Cons: "Staff and tsa at JFK"
Pros: "The food - best in the sky"
Cons: "Cathay's business class seats are not as wide at Singapore Airlines'' business class seats"
Pros: "Smooth, delay-free travel from take-off to (smooth) landing on the tarmac! The pilot has some skill to make it like a gliding landing without bumps!"
Cons: "Cathay Pacific does not participate in TSA PreCheck."
Pros: "Service was great."
Cons: "Another passenger request me move to a window seat from a front row with leg room seat and it was hard for a big guy to go to and from washroom. Plane was hot and sweat throughout the flight making it very uncomfortable. Ran out of food choices for breakfast really fast."
Cons: "We had 1.5 hour delay and when we reached Vancouver airport the car rentals were close and we have to wait 3 more hour till 5:30 Am till they open. We are not happy at all"
Cons: "late boarding."
Pros: "I really appreciated that Cathay flew another plane in to pick us up when our original aircraft was mechanically grounded at the previous destination. The crew were very professional."
Cons: "Our flight was delayed due to mechanical failure and didn't arrive from its destination: Taipei. We were not told about the possibility of our flight being cancelled as we arrived at check-in, we were allowed to check our bags first, issued boarding passes and *then* we were told to come back to check in counter in 3.5-4 hours. Our checked luggage had already been taken and with it, clean clothes, toiletries and other items that could have made the waiting more comfortable. After coffee and a snack we decided to check in to the capsule hotel at Narita. Minimum stay was one night at that hour of the day - for stays after 6pm. While I appreciated that Cathay got us out later that evening, the plane we flew was one of the oldest in the fleet: the seats did not recline at all so it was very uncomfortable. It was a late night flight but no one was offered pillows or blankets. (I did receive one upon request). We arrived in Hong Kong in the early hours of the next morning - 3 hours late - after the airport train had finished running so I paid for a taxi home which I normally would not need to do since I already had a train ticket. so my flight experience did cost me some extra money this trip."
Pros: "Good service"
Cons: "1-hour delay due to inclement weather"
Cons: "Though nothing completely egregious, my interaction with crew on the flight were the worst I have ever experienced when traveling. The first was after attempting to go to the bathroom mid-flight. This was an 11 hour flight. I'm not sure whether the captain forgot to turn off the seatbelt sign during the middle of the flight or if he anticipated turbulence, but the seatbelt sign was on for at a minimum, 45 minutes. After waking up I had the urge to go to the bathroom and walked back to try to get there. Once close to the bathroom a flight attending pointed in the other direction and said "sit down and put your seatbelt on." I expressed that I had to go to the bathroom and he again just repeated "go put your seatbelt on." I stood for another few seconds in disbelief that I would really be turned away from using the bathroom in the middle of a flight and during this short time of standing there he again repeated: "go put your seatbelt on." I would like to stress that there was absolutely no turbulence at this time. Whether or not this is protocol and any attendant would have told me the same, the attendant could use lessons in how to properly speak to people by having a better tone AND saying please. Explaining the situation would also be helpful instead of just using your power to command another adult to do something. After returning to my seat, I saw multiple other people also try to get up to go, who received the same fate, so it was obvious he was trying to adhere to the rules, but clearly if the fasten seatbelt sign has been on for over an hour at that point, you should be able to be an adult and put the situation in context; people need to use the bathroom on a long flight. My second poor interaction was at the conclusion of the flight. I was listening to music on my phone and hadn't heard the captain announcement that we should begin to prepare for landing. On ANY other flight I have EVER been on, the crew will come around and verbally ask people politely to put their seat up, return trays to their stored position, and unplug any USB electronics. One of the crew, without asking me first or even making eye contact, came up and unplugged my phone from being plugged in and manually put my seat up to upright position and walked away. This might seem like a simple thing, but you should NEVER touch someone else's property. Further, to place me upright without warning was extremely rude. If this flight had been the only flight I had with Cathay Pacific, I would never fly with this airline again, because it would have seemed to me that your crew lack social skills, are impolite, and may have language barriers. Luckily, my trip was round trip from NY to Bali and as such there were multiple connecting flights, and I had good experiences on all the rest. I really wish I had gotten the name of the 2 individuals I had a poor experience with, as I don't think they will help you in securing future customers."
Pros: "Crew was cordial."
Cons: "Again, would it be possible to have more Christian-friendly movies?"
Pros: "They are nice, let space, shopping options unpaired. Cathay attendants, are they trained to be as nice or are they born like that in Hong Kong?"
Cons: "All was good"
Pros: "Entertainment Nice crew from Japan"
Cons: "Crew is not heart felt welcome the guest at all, changing face when ask for a blanket or other customers' request. Take long time for baggage check-in even we did for online check-in."
Pros: "I love the hot meal they serve."
Pros: "Good service. Love that you can have wine with dinner! Good size blankets provided."
Cons: "They called us to board early and then we stood there for about 10 minutes before they actually started letting people through the gates."
Pros: "We travel quite a bit and use different airlines. Actually we had never heard of Cathay Pacific but loved the whole experience. The aircraft was CLEAN, the people were so friendly and helpful. The seats were comfortable and the food was quite tasty. All in all we were very pleased-also it was price friendly."
Cons: "The seatbelt buckle is at a weird angle so ones arm is on it."
Pros: "Nice service!"
Pros: "Liked the added legroom and seating of ecomomy preferred."
Pros: "Beautiful plane and it was well kept. Nice service. Very soft landing."
Pros: "Very impressed with the quality of the entire experience."
Cons: "Wishing there was free wifi connect."
Pros: "Great service, very polite and concerned with the passenger's well being."
Cons: "Nothing needed to be changed. It was a good flight and I had a good experience."
Airlines flying from Tokyo Narita to Vancouver Intl have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Tokyo Narita to Vancouver Intl
Masks required on board, masks provided on flights from Tokyo Narita to Vancouver Intl
Social distancing seating
Middle seats unavailable to book on flights from Tokyo Narita to Vancouver Intl
Testing for antibodies, testing for symptoms for flights from Tokyo Narita to Vancouver Intl
Waiving of change fees. Search flexible flights from Tokyo Narita to Vancouver Intl