Daily cleaning, installation of cabin HEPA filters on flights from Toronto Island to Middle East
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 12h 10m
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Scores according to KAYAK customer reviews
Pros: "Crew was good. Flight was on time. This was a newer plane"
Cons: "it was great"
Pros: "Reasonable staff but seats very cramped, but i guess you get what you pay for !!"
Pros: "Nice plane looks new"
Pros: "Many airlines have code share flights but it is better to buy ticket directly from the original airline as they keep on ignoring the code share flight bookings"
Cons: "Till last moment we were kept hanging if we will board or not as no seat number was allocated. I believe it was as we were from the code share airline not the real one"
Pros: "Was on time both take off and reached"
Cons: "They served frozen food."
Pros: "Fast flight with no delays"
Cons: "Very old entertainment unit, slow touch screen, confusing interface. Very tight seats that were not very padded. Overall uncomfortable"
Cons: "I can't take the flight and I can't get my money back. It is horrible"
Cons: "They airline cancelled our return flight and booked us on another flight more than 2 hours later. We had an event to attend that night so we asked if they could book us on United so we wouldn't miss it. The agent outright lied and said there were no other United flights before then. As we were waiting for our flight, we heard the agents call the final call for a flight to Chicago. Truly disgusted with Air Canada - will never fly them again!"
Pros: "Crew was lovely"
Cons: "Flight was delayed and everyone missed their connecting flights. Air Canada put us on British Airways instead but did not inform them and when we went to check in at the desk they did not have us in the system which stressed everyone out. We eventually got on the plane but I had to sit in the very uncomfortable middle seat rather than in my chosen seat by the window."
Cons: "Gate change but no announcement"
Cons: "No entertainment and poor seat selection process"
Cons: "I did not fly to Montreal and I did not catch flight to Barcelona I am fling again tonight Toronto - Barcelona direct"
Pros: "They were on time and boarding went quickly"
Cons: "Even though I checked in online they didn't have 2 seats next to each other for us despite us having booked together under a single booking as couple etc. the food was small portions and mediocre / blunt taste."
Cons: "6 hour flight delay missed a whole day of vacation when we called customer service we were redirected to a adult sex hotline by your staff all we got was a 10 dollar voucher for our trouble never flying air Canada again"
Pros: "Flight was over an hour late Boarding was chaotic from the airport staff"
Pros: "Love these guys. Moved a whiny baby away to a another row ;)"
Pros: "Airplane, legroom, crew, entertainment"
Cons: "Had 2 delays, one at gate for 40 minutesand secind after already boarding - for an hour!"
Pros: "I liked nothing. Lech Grabinski"
Cons: "my flight was late by 3 hours, lousy airplane, no service, no food, never again on Air Canada, even for free, Lech Grabinski"
Pros: "Not much"
Cons: "Being held up for more than an hour while they tried to figure out if certain passengers were going to board or not; when they decided not to let them on board, then their luggage had to be removed from the flight. LONG DELAY and I missed my connection in Montreal, had to spend the night and had to argue with them to get them o pay for hotel. Ground staff in Montreal were wonderful, especially Antonella, but the whole experience was VERY stressful."
Pros: "Was too short of a deadline needs to be 90 min. You need to be excused/allowed if you pay for and check in a head of time... Also carry on size is small."
Cons: "The checked bag deadline"
Pros: "Quick fast and no bother"
Cons: "Nothing at all."
Pros: "I loved the entertainment options, we must of had a very old plane on the trip there because it lacked entertainment unless you brought your own tablet/smart phone or paid to rent one. The food was terrible both directions, please fix that because it's a long flight to be hungry!"
Cons: "Food needs serious improvement"
Pros: "flight was comfortable."
Cons: "Food was not of good quality, had too much spice and salt. Fruit was a little too hard to cut. Toilets trash was not cleaned from previous flight. She Asian movies were same as in the previous flight. Need to provide more choices on SE Asian movies."
Pros: "The trip to Edmonton was very smooth and right on time. Everything was very good.....including the baby behind us. I will fly Air Canada again."
Cons: "I didn't like the change in gate at Edmonton to Vancouver. No one told us until boarding time. Even tho there was ample time to get there since it was the next door gate, I was in a wheelchair and if it had been any further, it could've been a disaster. We arrived right on time. I'd go Air Canada again."
Pros: "Entertainment and comfort of seats"
Cons: "The crew was very rude and not helpful"
Cons: "See above"
Cons: "We had to purchase food ."
Pros: "Got home safe"
Cons: "Meal -"
Pros: "The flight attendants were GREAT. The seats are crammed so close together that I had trouble getting my under the seat suitcase wedged in. On other airlines, the suitcase fits very nicely underneath the seat, allowing me to rest my feet on the suitcase. I am on the short side, so having the suitcase to rest my feet really helps. On the flight to Toronto, my daughter had to do it for me. On the return flight, the sweet flight attendant put the bag in and took it out for me. I really appreciated that"
Cons: "I know that all airlines have reduced the seat size and spacing. But it seems like Air Canada is worse than most."
Cons: "Nothing it was fine"
Cons: "Spending the entire flight with my knees wedged into the the back of the seat in front of me was painful. I'm 6'2" which is not unusually tall. So greedy and careless for Air Canada to put the seat rows so close, selling an extra row of seats while causing pain for all the tall passengers."
Pros: "Airbus 380"
Cons: "It was cancelled."
Cons: "Delayed flights, bumped connections with promises of being up graded which didn't happen despite empty seats in the premium economy Terrible breakfast option"
Pros: "Flight attendant's were friendly amid the circumstances."
Cons: "Our first flight was cancelled 15 minutes before scheduled take-off. upon being bumped to another flight two hours later, that flight was delayed two hours after an issue during take-off. We remained on the plane while mechanic/engineering staff rectified the problem. We booked a flight to save time on driving. We would have arrived earlier had we drove. I understand things happen, but the airline eneds to take responsibility and show some good customer service. Aside from the pilot, no apology given, no reimbursement offered. Disappinting. Air Canada is now a last-resort option for a frequent flyer like myself."
Cons: "Air Canada was a horrible experience from beginning to end"
Pros: "No problem"
Cons: "No problem"
Cons: "I retrieved my baggage from the carousel in LAX and it had a wheel torn off! I don't know if it happened NCE to YUL or ;YUL to LAX."
Pros: "I thought the service was excellent."
Cons: "There were some delays taking off, but I don't think it had to do with the airline"
Pros: "Great crew."
Cons: "The system at the Toronto Pearson airport is loco--crazy design, have to move from one line to the other, no idea where to go. The system is so disorganized that you have to keep asking employees what to do and it seems to change as you go from one line to the other. It's not hard to design good lineups. Have good sineage in many places and have one line for one purpose, not many lines in different places for the same purpose that change with the whims of the staff. I'll be attempting to fly with other airlines next time as this airport system is just too much."
Pros: "Billy Bishop airport is awesome!"
Cons: "Flight was delayed and crew didn't accommodate a rebooking despite availability .. Although original flight did board soon after."
Pros: "We arrived ontime."
Pros: "They offered complimentary head phones as an apology for the delay"
Cons: "We were delayed 95 minutes due to repairs. Consequently when we arrived in San Francisco we had to sit on the tarmack for 15 minutes waiting for a gate to open up."
Cons: "100 US dollars for preffered seating and get less room then normal seat because of emergency exit door is unacceptable"
Cons: "first flight cancelled, second flight delayed so impossible to get the connection. Nobody called me about it, I had to go to ask."
Pros: "Love Air Canada"
Pros: "The note from above critique is for the Toronto to Philadelphia flighted"
Airlines flying from Toronto Island to Middle East have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Toronto Island to Middle East
Masks required on board, masks provided on flights from Toronto Island to Middle East
Social distancing seating
Middle seats unavailable to book on flights from Toronto Island to Middle East
Testing for antibodies, testing for symptoms for flights from Toronto Island to Middle East
Waiving of change fees. Search flexible flights from Toronto Island to Middle East