YYZ - CLO

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YYZ — CLO
24 Nov — 1 Dec1
Return
1 adult
Economy
0 bags
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Thu 24/11
Thu 1/12

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Good to know

Low season

February

High season

December

Cheapest flight

C$ 354

Average price round-trip

C$ 883

Good deal round-trip

C$ 933

Good deal one-way

C$ 487
Best time to beat the crowds (21% less expensive on average)
Most popular time to fly (27% more expensive on average)
Flight from Toronto Pearson Intl to Cali Alfonso B. Aragon Intl
(avg. price over the last 2 weeks)
or less
or less

When to book flights from Toronto to Alfonso B. Aragon Intl

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight out of Toronto

  • Looking for a cheap flight? 25% of our users found flights on this route for C$ 487 or less one-way and C$ 933 or less round-trip.
  • The cheapest flight from Toronto to Cali was found, on average, 38 days before departure.
  • Book at least 4 weeks before departure in order to get a below-average price.
  • High season is considered to be November, December and January. The cheapest month to fly is February.
  • Morning departure is around 9% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking Toronto to Cali flights

Top 5 airlines serving Toronto Pearson Intl to Cali Alfonso B. Aragon Intl

Scores according to KAYAK customer reviews
7.9
AviancaOverall score based on 13872 reviews
8.0Boarding
7.9Comfort
8.2Crew
7.8Entertainment
7.4Food
Airline reviews
Pros: "Nothing"
Cons: "Five hours of delay are unacceptable"
Read more about Avianca
Pros: "Nothing"
Cons: "Five hours of delay are unacceptable"
Cons: "Respect the scheduling!!!!"
Pros: "Crew was very nice and helpful"
Cons: "There were no options for food and I don’t like their only option so I did not eat"
Cons: "All good"
Pros: "The seat was very comfortable"
Pros: "The service of the counter personnel"
Cons: "Entertainment"
Pros: "Flight delayed"
Pros: "The Crew and the clean aircraft."
Cons: "nothing."
Pros: "Crew was courteous,helpful."
Cons: "Food."
Pros: "Was beautiful"
Pros: "Crew"
Cons: "Less time to get out..."
Pros: "Was the crew amazing"
Cons: "None"
Pros: "Everything was great"
Cons: "Keep up the awesome work everyone does"
Cons: "The plain was too small"
Cons: "Bathroom a little dirty but in middle of flight"
Pros: "Service"
Cons: "Food"
Pros: "Service on time and on point"
Cons: "Nothing really, had a good experience"
Cons: "Asked to move repeatedly between gates, and an hour late without explanation or apology"
Pros: "Speed and On time"
Cons: "The plane"
Pros: "Service, food, entertainment"
Cons: "Everything was great!"
Cons: "The food was gross the flight was four hours late. Horrible service"
Pros: "They were almost an hour late in departing"
Pros: "Excellent service, comfortable seats, plug to charge your electronics"
Cons: "No complaints"
Cons: "N/a"
Cons: "Too many delays and cancellation of my direct flight causing a new route which included a layover. Avianca has become increasingly unreliable. Their in flight services used to include food and now only refreshments are provided. Even in the business class section you are only provided with drinks. I would caution people and look for other airlines."
Pros: "The complimentary movies are the best."
Cons: "Did not allow purchase of cocktail in flight."
Cons: "The delay!"
Pros: "Everything was good."
Cons: "The transport from gate to gate . To far"
Pros: "THE FLY WAS ON TIME GOOD SERVICE"
Pros: "Excellent service, great flight, and nice people"
Pros: "NOTHING"
Cons: "I don’t even know how and where to start.. Avianca has given me issues in the past and I have decided a few more times to give them a chance. Avianca has a culture of rude and “take advantage of people” culture. I went through hell on my last flight. Left us on our connection flight in Cali, Colombia made us (15 passengers) wait for our bus we all had to pickup and carry our luggage’s out to the streets rcause they don’t have enough money to pay for a cart when we were actually in that situation because for them. Next day we were transported (they show up 2 hours later from the promised time) we were transported to the airport to actually catch a flight to another different city to then arrive wait 4 more hours to catch a plane to our final destination... a 3 hours and 45 minutes flight from Miami turned into a 4 different city, hotel and nightmare, luggage’s were broke and everybody turned out to be rude rude rude rude!!!!!!... I am still waiting for my $200 promised Boucher. This is my last time flying with AVIANCA. I am a frequent flyer and have made the decision to fly AA from now On... Actually just purchased a ticket which was actually $100 more than Avianca... nothing like great service and respect towards your clients... I’m also making sure NOBODY flys with AVIANCA."
Pros: "The flight was smooth and the staff was very friendly."
Pros: "The route, not much waiting time, the food."
Pros: "Everything was great"
Pros: "Nothing"
Cons: "I never got to my destination on the date I want it"
Pros: "Not exceptional but very good"
Pros: "The service was excelente; on time."
Pros: "Nothing, missed our flights. The service was horrible and they were talking badly about us in Spanish, knowing we were English speaking. They didn't realize we knew Spanish."
Cons: "Horrible customer service."
Pros: "No Meal compensation"
Pros: "The plane was on time and all of the staff were friendly."
Cons: "I didn't like that there was no ice for the drinks."
Pros: "On Time, Great Staff"
Cons: "The personnel in the airport were at times confused about the Bogota-Cali departure time. It has become a habit to change departure time and gates."
Cons: "The flight was 1 hour late"
Pros: "Everything was great..."
Cons: "Boarding was very slow."
Pros: "excellent service on board"
Cons: "The flight was delayed in Bogota and I lost my connection with the fligth to Madrid, and I had to stay 1 day in Cali, I lost other connections in Madrid due to the delay and hotel reservations. besides that I had to buy new tickets to my connection in Madrid and Avianca didn't help at all."
Pros: "Nothing"
Cons: "After lost my connection (10:50 pm) due to delay from San Juan it was transfered us to the next flight (1135). After one hour inside the airplane it was returned to the gate and the flight was suspended. They transfer us to the next flight at 0535 after two hours complaining. Its original plan was accomodate all passenger in the first three flight to Cali. We felt that they fail to indemnify correctly if it considered the high price of the flight tickets."
Pros: "Everything is perfect in this app"
Cons: "Take long time to take the money from the bank"

Nice clean planes. Easy check in. No long wait for the connecting flight. Checked luggage arrived as it should. food was pretty good. Needed to talk to an agent when booking and got someone in person on the phone who was very helpful. Price was right. Would recommend COPA to friends for sure.

All 4 Copa flights were excellent, but on all 4, the food was seriously bad (and I normally like airline food!)

lost luggage permanently

Pros: "The service"
Cons: "N/A"
Pros: "Crew was great. Seat not super comfortable, worn out support. Entertainment very limited for five hour flight. One movie option playing on shared screens. A kid movie."
Cons: "More comfy seats and entertainment options. Crew, however, was excellent."
Pros: "Never flew Copa Airlines before. I would definitely fly with them again. Flight from ORD to PTY was top notch. Crew and aircraft were excellent. PTY to UIO was an older aircraft that didn’t have all the amenities that the newer plane had, but the crew was still excellent."
Cons: "We were scheduled for a 7 hour layover at PTY. When we arrived we found out the plane we had just gotten off of was continuing to UIO. That flight never showed when I was booking the trip. It would have been nice to receive some kind of notification that a better flight option had become available."
Cons: "The crew nerds ti ve More people person, their Attitude toward the Passangers was rude in More than one time"
Pros: "flight was non stop and arrived more or less on time."
Cons: "boarding in PTY was awful--total chaos. Seat was uncomfortable meal was mediocre"
Pros: "En realidad todo muy bueno"
Cons: "delay"
Pros: "I liked that everything was smooth and everyone was helpful"
Cons: "The attention of the staff could have been better, never the less, they were an amazing crew."
Cons: "Atention and service"
Cons: "Big delay"
Cons: "No room in business class overhead for our bags. Seats head little padding. Very poor quality biz class seats. Food mediocre and not edible. No bottled water."
Pros: "the meal was nice."
Cons: "that I was crammed into a seat. I was seated in the back row and the person in front of me leaned their seat all the way back and because of my height I was literally stuck. Flight attendants wold roll eyes if I didnt understand their spanish immediately or spoke english to them."
Pros: "Under normal conditions, an average Copa flight is better than most other airlines. And even though I can't point at any one particular thing that I liked best, I can certainly say that this was a well-above-average flight."
Cons: "Food is not what it used to be."
Pros: "Nice selection of movies."
Cons: "Everything else was wrong with this flight. It was delayed for almost three hours with no explanation even though passengers were asking about the reasons. All our questions were simply ignored. They gave us coupons for food for ten dollars. Nothing can be bought with that money. And they didn’t have coupons for everyone so had to wait a lot until they brought all the coupons. Boarding was a nightmare. Crew couldn’t care less. A woman refused to seat far from her “kids” (about 9 and 14) and flight attendants didn’t do anything ti stop the woman from blocking the aisle. We were already almost three hours late. Overall the worst experience."
Pros: "Flight was on time and everything was smooth"
Cons: "Plane was a bit too small coming from tampa to panama"
Pros: "On time"
Cons: "Chairs"
Pros: "Friendly crew"
Cons: "NA"
Pros: "It is a short trip from Panama City to San Andrés. It was even better when I got a free upgrade to the executive seating. The crew was polite and professional. No complaints at all."
Cons: "I was not able to board my connecting flight from Panama City Panama to Cali Colombia and was told there were no more available flights until the next day. I was very dissatisfied and upset and cant believe they can just bump someone out of a plane that has already paid for the flight. This is the worst experience I have had with an airline in my almost 40 years! I would like to see how we can get a credit or refund for flight!"
Pros: "Outstanding customer service; complimentary food AND alcoholic beverages; on-time flights; great value!"
Cons: "Cabin temperature could hsve been cooler."
Pros: "Food was particularly good in business class."
Cons: "Very minor point on not having an entertainment system, but the flight was short at just over 1hr. It was hard to understand some announcements over the speakers because of the sound system plus the fast talking with heavy accents"
Pros: "But... when I purchased a tkt online. For some reason the name on last ticket I purchased was on the next COPA ticket. A 300.00 purchase. Because COPA does not change ticket holders names it was a total loss. I bought the ticket for a student in Cali to come and meet me in Panama City I couldn't afford to buy a second ticket so Victor stayed home. Every other Airline charges a minimal fee to make changes on a ticket so now there is a credit at Copa Airlines for a person that will never ever use it.... such a waste of time and money. Barb Langman from Lafleche Saskatchewan Canada"
Pros: "Staff was very polite and courteous. Plane was comfortable."
Pros: "Flight attendants wonderful. Very accommodating no language barrier"
Cons: "Great experience"
Cons: "The food was not good and cold. there weren’t options on entertainment"
Cons: "The pilot did a very odd and scary turn to the plane. He then raised the plane so rapidly that nobody knew what was going on. Not a word from the pilot or the crew of what had happened!!!! Extremely dissapointed!!!!"
Pros: "Everything was fine except my husband and I were not aware that food was going to be served. My husband only eats kosher meat and I am vegan so we were not able to eat."
Pros: "flight punctuality, food."
Cons: "No movies"
Pros: "I la la love travelling with Copa! I book with them whenever possible!"
Cons: "Nothing really. My back was tired from sitting 5 hours but I don't put the blame on Copa for that! 5 hours of sitting does that to a person."
Pros: "Somewhat inexpensive fare and flight times mostly convenient."
Cons: "Service is terrible if you look Asian and don’t speak Spanish, but, if you look Caucasian, it won’t matter if you speak the language or not."
Pros: "Left early and arrived very early. My exit row seat was very comfortable with terrific legroom. Crew was friendly and seemed to know their jobs very well. Once in Panama I breezed through immigration (no line) and the bags arrived very quickly."
Cons: "The dinner was just OK. Not inspiring."
Cons: "Very limited Business Class menu. No entertainment system."
Pros: "The call center was not accured The fligh atendent did'nt pay any attention"
Pros: "Excelente !10.0 un placer viajar con Copa"
Pros: "Everyone was very friendly and kind to help us out. They treated us like royalty because we missed our connecting flight"
Cons: "We got reprimanded because of our bigger crowd, but once we got in order everything was fine."
Pros: "Service and on time."
Cons: "Service and being on tine."
Pros: "Overall good experience. Crew member were polite and pilot did well flying."
Cons: "Seats uncomfortable and way too cold in the plane."
Pros: "Good service and food"
Cons: "The first crew was a little bit rough with customers. The service was good but it will be better if they were a little more friendly."
Cons: "Do to Irma in Florida I had to evacuate 2 days before my flight. I call to re schedule my flight from Tampa and they were not flexible at all charging me an ridiculous fee!!!!"
Pros: "Got upgraded to first class"
Cons: "Started bad with copa giving it to Avianca, and their flight dis not go out, deleyes etc."
Cons: "Boarding"
Cons: "Everyone everything"
Pros: "Excellent service"
Pros: "The plane was very comfortable and the crew was fantastic"
Cons: "The boarding was a nightmare no gate printed on boarding pass and a gate attendant told us the wrong gate and we almost missed our flight"
Pros: "Friendly service leg room"
Cons: "Food"
Pros: "Easy and fast connections. Flight on time.great"
Cons: "The most unprofessional crew I have ever encountered."

The food could be better

Room on aircraft was nice main cabin. Interaction with cabin crew could of been nicer....only seen them once

Incompetent crew at the boarding counter. Never flying AA again.

Like: seats and room, I’m 6ft 3in, 250lbs In flight entertainment Improvement: Care and maintenance of the seats: we had throw-up or something on our seats/trays that weren’t cleaned before we boarded In flight entertainment, either have monitors built into the seats or provide AA Wi-Fi while boarding or if there is a delay and passengers are on the plane

Overall the flight was okay. My problem was with the tepareture inside the aircraft. I was freezing entire trip.

Allowed last minute early boarding due to medical issue. Food? Really? Good movies

Flight attendant reminded passengers of mask policy

Brand new aircraft

Fast boarding and on time.

Cons: "Everything ok"
Pros: "Good crew and service"
Cons: "Tough landing at DC but it was the wind"
Pros: "Everything was on time considering the heavy Holidays travels."
Pros: "Air Crew was professional and polite - flight was quick and lasted less than 90 minutes in the air, was overall enjoyable"
Cons: "Gate attendant was fairly rude (could be a result of holiday travel stress) - several travelers didn’t speak English fluently, and she would snap at them or roll her eyes they weren’t comprehending instructions. Boarded extremely early (almost an hour) but sat on tarmac for some time - eventually took off about 20 minutes late. Not airlines fault and likely result of holiday backlog Retrieving baggage from plane was biggest issue - use a carry on to but was required to valet bag as opposed to storing overhead. Baggage unloading was late (again, holiday backlog) but no personnel were available to inform passengers of delay, and bags were not in initial cart. Resulted a delay of offloading by roughly 20 minutes. Was ultimately found in the second wave of luggage, and witnessed baggage handlers tossing luggage carelessly onto cart floor. Nothing was damaged but was annoyed at lack of communication and overall disorganization."
Pros: "Seat extraordinarily comfortable"
Pros: "The crew was amazing, and the duration of flight time was reasonable"
Cons: "Comfort of the seat, space between seats"
Cons: "Food quality"
Cons: "The booking process. Went through a third party (ka$@k) and at the last minute was transferred to a cheap aggregator I had never heard of. Needless to say customer service was a joke. Plain fraud."
Pros: "Fast boarding, flight relatively smooth, got to my destination pretty quickly as well."
Cons: "Typical tight seating, aircraft showing age."
Cons: "The wifi signup process not seemless with Android."
Pros: "The crew was super nice and I saw them be super accommodating to other passengers which made me feel good about using their airline."
Cons: "They should offer headphones"
Cons: "Make seat available for two of us together not every one in a deferent row"
Pros: "No"
Cons: "No"
Cons: "Flight delayed by 2 hours due mechanical issue Missed connecting flight Waited in line for 2 hours for a hotel comp. had to pay 20$ to get to hotel because there was no shuttle Still stuck in Dallas. Never made it to Sam fran. Extremely disappointed I expect compensation"
Cons: "The drink service came a little late in the flight... but that is a suggestion more than a complaint."
Pros: "Crew on and off plans were helpful and nice."
Cons: "Delayed for hours for a short one hour flight with multiple gate switches."
Cons: "Bathroom needs fixing as toilets were not working. Planes kept getting cancelled. I never have problems with southwest"
Cons: "Flight arrived over 40 min late and despite my connecting flight still being connected to the gate I was told I couldn’t board. There were 5 people trying to connect to the same flight so it’s pretty rediculous that we were told to rebook when the plane didn’t leave the gate for 15 more minutes. This was the call of the airline and it was handled poorly. The rebooking agent was also extremely rude and seemed totally self absorbed. This was my worst flying experience out of approximately 50 flights this year. Never again American."
Pros: "Flight crew was nice"
Cons: "the small jets are so uncomfortable."
Cons: "KTerrible coffee. Tasted stale"
Pros: "On time."
Cons: "They had to take my bag and because no one would volunteer... sigh."
Cons: "Un necessary delays from start to baggage pickup"
Pros: "The crew was great and made light of a relatively tense situation. This was a connecting flight for many passengers which was delayed so many of us were missing our connections. The crew still did a great job keeping everyone comfortable and boarding us quickly."
Cons: "Unfortunately our plane was grounded in Chicago before our leg of the trip even began. By the time it arrived in YYZ many of us would already be missing connections. Due to a smaller plane we have to stow most of our carry on below which caused a bit of chaos while disembarking trying to retrieve bags and hustle to the next flights. Since I knew before leaving YYZ we were quite delayed my husband drove to ORD to pick me up instead of waiting 24hr for the next flight to St. Louis. It added 8 hours of driving for him to an already long day but we made the best of it."
Cons: "Boarding at Terminal 3 gate A8 was slow and a single line makes for a lengthy process."
Cons: "Bag was delayed and damaged"
Pros: "Nice crew"
Cons: "Old equipment"
Pros: "Crew was great!"
Cons: "Was really poor choice of food."
Pros: "good price and a good route"
Cons: "This turned out to be a 'code share' flight operated by American Airlines. As such, neither Qantas nor American Airlines would allow me to buy premium seats so we could have extra leg room. They said the 'code share' blocks seat sales! Be ware Also found out that American Airlines does not serve meals on flights from Toronto to LAX. I was told they only serve meals on "international flights" but that I could buy a sandwich or snack. Unfortunately they only had 4 sandwiches on board , which sold within the first 2 rows of the plane!"
Pros: "Boarding was a breeze"
Cons: "N/A"
Cons: "There was a glitch in the system with our boarding passes. It got sorted out but was just kind of weird."
Pros: "Thanks everything was on time. Very nice cre"
Cons: "N/A"
Pros: "The seats were comfortable and the boarding process was very well organized."
Cons: "The plane had a very good entertainment system with a lot of good movies, but the flight had no earphones available, so only the passengers that had their own ear/headphones could use it. Other than that, the flight attendants were not kind in any way and items present in the onboard menu, were not available, as I asked for Pringles and there was none. I did not see anybody eating some food in this flight, other than the mini pretzels served. How a 3hour flight arriving at 09 PM, had no food onboard?"
Pros: "We missed this flight."
Cons: "Background info: we flew from Dublin to Toronto (Aer Lingus) and we were supposed to fly Toronto to Los Angeles on American Airlines; however, we had a British Airways flight number for both of these flights. We missed our connecting flight in Toronto with American Airlines (we had a 2 hour layover) despite landing on-time (de-boarded a few minutes late). I suggest avoiding the Toronto airport ALWAYS as every passenger must pick up his/her luggage even if you have a connecting flight, and then re-check the baggage with the next flight. Apparently the baggage handlers were on strike and some of the customs agents as well which added to the delays. Well, after going through Canadian customs and picking up our luggage (which took quite awhile) we arrived at the American Airlines ticketing kiosk about 45 minutes before our flight. The computer told us we were too late for this flight and to see a representative. We proceeded to wait in line for an American Airlines representative only to be told this was Aer Lingus' fault (we had just flown with them); even though we had a BA flight number.. After searching for an Aer Lingus representative we were finally told they were probably all on the Aer Lingus flight that was currently about to leave. An Aer Lingus representative was paged to the ticketing counter (took well over 30 minutes for anyone to show up) and what proceeded was an argument (for well over an hour) between British Airways and Aer Lingus representatives about whose responsibility it was to re-book us. After an hour at least of poor customer service, we were finally rebooked by British Airways on the last flight to LAX (on Air Canada). Moral of the story: avoid Toronto and fly direct."
Cons: "Staff seemed tired with some minor conflicts between them at Toronto gate"
Cons: "The seats are hard although spacious for a 3 set row."
Pros: "At least the gate agent was pleasant when she told us she couldn't help us and gave us information to get rebooked."
Cons: "That our bags were late coming off the plane and instead of being able to put them on the connection belt we had to take them up to recheck and rwtag them."
Cons: "I hated the waiting area at Pearson. I hated the temperature and how tiny the seats are. Was so hot and absolutely miserable."
Pros: "Agents were very helpful"
Cons: "Food"
Cons: "Connecting to LAX through Toronto was frustrating. We were told in Dublin that our bags were checked all the way through to LA and they weren't. (Been through Toronto before and thought maybe they had changed the procedure) Airport signage could be improved to accurately inform of baggage pickup and drop off with your connecting air carrier. (Our traveling companions ended up missing the flight home in the confusion.) The airport is going through renovations, maybe it will improve. The flight to LA wasn't stocked properly with food. They ran out of sandwiches/fruit and cheese plates by the first few rows in the main cabin. No earbuds available for those who needed them. Cramped seating. This flight was with BA partner American Airlines"
Pros: "Friendly crew"
Cons: "Zero Entertainment. Flight delayed around 30 minutes, which gave me a heartburn as we had to catch the next flight. No priority plus lounge near this gate in Toronto"
Cons: "No luggage space"
Cons: "The flight was fine, but the aircraft arrived 3 hours late. That’s a long wait."
Cons: "Check in was just awful. Then a three hour delay and no one was forthcoming."
Pros: "Nothing"
Cons: "I didn’t like anything about this flight, except that we arrived safely. I had the last seat, next to the toilet, and that container or whatever it is, was dirty. Every time someone flushed, I was bathed in the smell of urine. It was raining in Toronto; consequently, my checked bag was wet through. I’m glad I was coming home rather than arriving at a vacation destination, where all my stuff would’ve been wet. I’d like to see some effort put into keeping my bag dry. Also, the passengers had to slog through the rain to get on the plane!"
Pros: "The flight was uneventful, lucked out with exit aisle."
Cons: "Boarding took way too long. Typically an airline will ask people to voluntarily check their overhead luggage free of charge if they know it's a full flight, not on this flight. Instead, they tried to get everyone to board with luggage in hand, then once they realized there was not enough space they asked people to hold on to their luggage while they came through the plane to tag it and stow it below - very inefficient and made the boarding process crazy as people tried to make their way around luggage that was sitting in the aisles."
Pros: "Got an upgrade to premium economy"
Cons: "AC was late causing a missed connection to YXE. They were unable to rebook us to Saskatoon for two or three days! They offered standby or Edmonton as our only options. We flew to Edmontonand then drove 6 hours in order to get home for work with no sleep. Unimpressed."
Pros: "That we eventually got a flight home."
Cons: "Being stuck in Boston and Ottawa for 2 extra days and adding around $1200 on to our trip in hotels alone (I was travelling with 4 kids on a school trip and my wife). Additionally, we didn’t find out the flights were cancelled until we arrived at the airport. Apparently, they had been cancelled 2 hours before but there was no notification. Air Canada offered no help whatsoever and the guy at the “service” desk in Boston literally said there was nothing he could do to help. Not even find a new flight. Spent 90 minutes on the phone trying to re-book, plus re-booking hotel along the way."
Pros: "It really sad to know on a 5 and a half hour flight they only offer coffee tea or soda ☹☹ . Never knew about the changes in purchasing a meal or snack.."
Cons: "Should have been informed somewhere about the changes in purchasing a meal."
Cons: "Extremely delayed, and changed our seats to worse ones"
Cons: "Why no food or snacks?"
Pros: "Was on time both take off and reached"
Cons: "They served frozen food."
Cons: "Food not included with insane flight costs"
Cons: "The television screen with on-board entertainment options didn't work properly, so I was unable to watch movies/television or play games. This was disappointing as it was a fairly long flight."
Pros: "Plane was nice Crew was great"
Pros: "Friendly crew, good food and comfortable seats"
Pros: "The food and the crew"
Cons: "Nothing"
Pros: "Flight crew was vey nice and flight was on time."
Pros: "Direct flight saved time."
Cons: "Our connecting flight from Toronto to Thunder Bay was cancelled. AC put us in a hotel for the night. Thanks for the $15 dinner voucher. Almost paid for the salad. Then we had to get up at 530am to get the 6am hotel shuttle in order to get back to airport for our 8am flight. They seem to always cancel the 9pm flight from Thunder Bay to Toronto because not full enough. And the last flight is over sold so we have to stay the night in Toronto. Then don't offer the 9pm flight. Passengers have other commitments in their life's. We don't need AC to just hold us over for the night because one of their flights is have empty."
Cons: "There were too many things to mention, but I must say the customer service is not a strong point neither is a customer first mindset. The airlines apparent made several changes between my trip and I was threaten with additional bag fees when my ticket was very clear for two carry-ons and to checked bags, which also confirmed when I confirmed my seat request. After I was required to check my bags, I realized my earbuds were in the bag and the flight attendant did not give me a pair and actually told me I could purchase a pair...REALLY!I just did a 15 hour flight from Dubai, you were delayed by 2 hours on my last connecting flight and you can't comp a pair of .25 cent earbuds."
Cons: "Kiosk option wasn't supporting the baggage check policy, resulting in passenger were unable to print baggage tag and had to wait in long line over 1.5 hrs to check bag with staff. They also understated. It took me over 2 hrs to get throug check in process, not counting 45mins + through security check and custom. I had asked staff to expedite the process. C my flight was boarding. Staff could care or less and walked away. I had to run to my gate and almost miss my flight. Also, I was told that 1st checked bag was complimentary as this is a express aircraft. Staff wouldn't honor that. Come to find out as I entered the aircraft that they made many passengers do the complimentary gate check anyway. Rude and unaccompdating staff."
Pros: "the service was excellent"
Cons: "The flight attendant looked like she was drunk. The flight was overbooked and the boarding agent asked people to stay for a later flight. There was also a Air Canada crew member who looked like he was on standby for our flight, his last name was Campbell. Once we boarded the plane we noticed that the crew member had been given a seat on the plane, where a mother with three children that was also on standby had to stay for a later flight. Not sure how 1) you overbook a flight, and much less 2) give a seat to a crew member over a customer."
Cons: "I wish Air Canada sent check-in emails for flights in as well as out. I didn't get a reminder check-in email when I was flying out and that worried me a bit that there may be something wrong with my reservation. It also irritated me that because I had booked my flight through Kayak and not Air Canada directly I was not able to make any changes to the reservation online - I had to call their reservation phone number (from another country) and be put on hold for 20 minutes (so needless to say it was an expensive phone call)."
Pros: "The crew was very friendly and attentive."
Pros: "Super nice crew!"
Cons: "Inaudible boarding"
Pros: "The price :)"
Cons: "Wasn't able to play the videos on my iPhone."
Pros: "The Air Canada ground and flight crews did the best they could in a bad situation."
Cons: "Where do I start? Maybe by saying that I'm really not a complainer. I'm really not. I know there are understandable, although not always pleasant, occurences and situations that cause or contribute to things. But this shuttle flight was a disaster of poor airline planning. The 1.5 hour flight kept getting delayed again and again and again. The assigned gate got changed 4 times and we found ourselves having to walk with our bags from one to another. It finally took off at 12:30 at night with an ORIGINAL departure time of either 8:40 or thereabouts. You're talking about a 4 hour delay. Weather? Raining, but nothing that was serious. It was just, well, raining. No explanation was ever given for the delay although, uhh, complimentary bags of pretzels were handed out. I felt bad for the ground and flight crew. They had to deal with us less-than-pleased passengers and, really, the delay was beyond their control. Which leads me to believe poor scheduling by Air Canada of available planes was a reason. It was all very, very bad and, given a previous flight 10 days ago that took 5 hours instead of the scheduled 1.5, we'll never use Air Canada again."
Pros: "North American flights are definitely not as comfortable as in Asian flights"
Pros: "Everything went smoothly. The crew was fabulous and the flight smooth."
Cons: "Not a single complaint from me!"
Pros: "Crew was very friendly."
Cons: "Didn't realize AirCanada Rouge didn't have entertainment, which allowed me to get work done...but you know, movies are cool too. Also the seats are super close together and make it a bit clostrophobic."
Pros: "entertainment choices"
Cons: "boarding process crew not helpful in baggage storage"
Pros: "It was a short flight and I shared my seating with average weight people. The crew members and the pilots were very informative."
Cons: "During a short flight there is not much to experimented and less to comment."
Pros: "Boarding was relatively painless. Flight was on time. What i didnt like was the crew. The flight from Toronto to Los Angeles was five hours. They had the fasten seat belts light on the entire trip because they said the turbulence was bad. I have been on alot of flights and let me tell you that the turbulence was not bad at all. After three hours prople decided enough was enough and started going to the restroom. The crew would get all bent out of shape and get on the PA yo please stay in your seats and not use the restrooms at this time. Really!! Well that didnt happen. The only thing they give you is one free drink. No penuts, cookies or pretzels. If you want food you have to pay for it. I sat by the window and my window was all greasy. I couldent really see out of it. I did use the rest room and it was pretty clean."
Cons: "Flight was on time and the restroom was clean"
Pros: "At least it was fast.."
Cons: "No space, no tv, no food, no music, no blanket, no water, nothing. Pack everything you need or bring your credit card"
Cons: "As expected with Air Canada, the service is awful with bitchy stewardesses, the food is poor, the plane is falling apart. Midway through the flight, the plane looked like a pigsty with garbage everywhere. When serving the meals, the stewardess just said to everyone, "You want it or not" and moved quickly with many people wondering why she was behaving so rudely. In addition, we couldn't get clear information about the baggage allowance. This is partially due to booking through Kayak where they don't tell you the baggage limit and some of the flights were code share flights even though all were with Air Canada. Couldn't tell if we had 1 or 2 bags included. This didn't help with our packing. In the end we had 2 bags and wish we bought more stuff."
Pros: "The Air Canada agents and staff were very helpful and accommodating to the best of their ability. I hugged one female AC Agent in TO as she was so kind and helpful, and told her she was the highlight of my day."
Cons: "The processing of Air Canada passengers to the connecting Gates and through Customs for USA international flights was a nightmare. It was very disorganized, with hundreds of passengers herded like cattle, poor communication, customs slips not provided on the AC Flight before landing so as to be completed in advance. There was staff shortage, and not done in a timely manner so as to make your connecting Flight. It has truly been a most stressful experience for me this and each time I have to go through Toronto to make a connecting flight , and I will avoid this flight plan in the future at all cost."
Pros: "Na"
Cons: "Na"
Pros: "Crew attitude and faster flight than original plan"
Cons: "Movies and food"
Pros: "The 2-3-2 seat configuration is better for travelling as a duo. We were provided with blankets and pillows for the 9 HR flight. Food was quite tasty for airline meals."
Cons: "Host staff made very few trips up and down the aisles. Have not before been on an Air Canada flight where there are no seat back screens, so it was a surprise not to have any in flight entertainment."
Pros: "It was nice of airline to set up an extra flight in the afternoon so we didn't need to spend even more time in Toronto airport."
Cons: "My first flight had free snacks and movies to watch yet it was only an hour in the air. This flight was much longer with no movies and having to pay for snacks. Seems a tad backwards."
Cons: "Mine and my wife's legs did not fit. The seats were spaced much closer together than is standard, and this made the flight unbearable. I stood in the isle for most of the flight. To make things worse on this 5 hour flight, there was no video available to distract me."
Pros: "Crew very polite and professional."
Cons: "My luggage didn't arrive at destination, so this caused a bit of a problem for me as Philadelphia was not my final destination. I had to take a bus the next morning at 7AM to Pittsburgh. My luggage finally was delivered to me within 48 hours, so that was great."
Cons: "Rouge was the problem here. Unlike regular Air Canada flights, the seats are extra cramped and there are no seat-back TVs or power outlets. (Also, the crew didn't seem to include any French speakers - weird for Air Canada.) I preferenced AC for this flight. Next time I would avoid them if it's Rouge."
Pros: "friendly staff, not a full flight which was nice to stretch out"
Cons: "the food was not great, would have been nice for TV to have hockey championships game available to watch- another airline had this option on a flight during a Steeler game and it was nice."
Pros: "Food was great. Inflight entertainment needs work."
Cons: "The inflight entertainment needs more updated options ."
Pros: "There were some pretty recent movies and some older ones that I remember watching when I was younger. Both options were good."
Cons: "Despite there being both new and older movies, there seemed to be a limited number of movies and shows. I feel like there could have been more, but it might be just me."
Cons: "Flight was canceled and next day flight was delayed for 3 and half hours."
Pros: "Flight got cancelled due to COVID-19 and voucher issued, good for one year only then airline went bankrupt and no refund or compensation given"
Cons: "An airline that stays in business and gives travel vouchers that don't expire in one year"
Pros: "Pilot was nice and got us there safely. Thank you for that."
Cons: "Entertainment, working seats, food"
Cons: "For our six hour flight, no food was offered except cookies."
Pros: "Nothing. Only 1 helpful staff from Interjet and her name was Michele in Mexico city."
Cons: "Good evening,  There has been a long list of issues with our travel from Toronto to Guyaquil.   I would like to request a phone call with a supervisor or manager as soon as possible to discuss the long list of many issues my wife, baby, and I have experienced with this very unprofessional airline.  Please let me know if we can sceduale a phone call as soon as possible and find a solution.  This has been the worst travel experience of my wife and I life. Interjet is horrible and I can't wait to share these issues with you. Please contact me asap as this is urgent and the issues are extreme and unheard of.  1647 648 2537 M. Basel Kaskas.  1647 648 2537"
Pros: "Crew, food, seats, customer Service, baggage are the best compare to other airlines but interjet cancel my original flight with out notice and then my flight was delay by 2 hours was a headache"
Cons: "Please respect schedules we buy our ticket thinking for our best convenience."
Cons: "They lost my two luggage and know one can assist not even customer service. Online services are very poor. Need to improve"
Pros: "Crew very nice , seat and storage places very good"
Cons: "Very good"
Pros: "The crew was ok. The boarding process went smooth."
Cons: "We arrived in MEX 15 mins early. There were plenty of open gates, but our flight was sent way to the end of the runway. We waited over 30 mins for them to send a bus crew to pick us up. We had to walk down stairs to get off the plain. If MEX is the best airport Mexico has... they need to upgrade!"
Pros: "On time and smooth boarding."
Cons: "The flight was very hot, I was stuck in the back row where you are unable to recline seats while having a broken ankle in a cast. Worse seat on the plane in my opinion even though it was booked several months ago. Had to listen to another man complain constantly about his seat assignment."
Cons: "Very confusing, gate kept changing ! Gate marked with wrong destination!"
Cons: "The flights from this company always delays, in my way to NYC delayed and to MXC delayed."
Cons: "They lost my baggage"
Pros: "Nothing."
Cons: "Customer service was terrible. Could not get gate info from representative.finally was told after four times checking back they were boarding in ten minutes and she would know the gate then....ok, tell me the gate after they board??? ???? Makes sense to anyone.....not me!!!"
Cons: "Very poor"
Pros: "Baggage allowance is great, two pieces/International flights"
Cons: "Waited too long, no any kind of food but one bag of chips in my return flights to USA. Leaving USA at least we had a sandwich (of poor quality, but still something....)"
Cons: "Everything"
Pros: "Legroom was great, flight attendants were nice and they served a beverage and sandwich."
Cons: "The seats were terrible, my back was so sore. It was a red eye flight, but since I was so uncomfortable there was no way i could sleep. Also took off 50 minutes late even though we boarded on time."
Pros: "Comfortable seats and leg space"
Cons: "Long delays in the flight without proper explanation"
Pros: "Que el vuelo salió eventualmente"
Cons: "TODO. no vender un vuelo sin tripulación, todos pasajeros desinformados del incidente, algún tipo de compensación por el tiempo perdido, que el baño no huela a orina seca.... por mencionar lo más relevante"
Pros: "That we actually landed in the correct place"
Cons: "Keeping the passengers informed of the delays. Gate was not announced until one hour before boarding. Horrible plane. Very old."
Cons: "Very disappointed, more than 3 hours of delay!!! Terrible service!!!!!"
Pros: "The seats and floor space were quite roomy."
Pros: "Seat did not go back at all."
Cons: "Food"
Pros: "Great leg room, no overbooking, on time departure and landing"
Cons: "Food"
Cons: "Plane was late landed at far end of terminal took about 30 minutes to get off plane to bus. Not good"
Pros: "Crew was very good and seats were great"
Cons: "Allow prechecking eventhough tickets bought through 3rd party"
Pros: "Comfortably sized seats"
Cons: "Check in process way to slow"
Cons: "The flight was delayed for 2 hours for no reason. And the crew did not speak any English. The Interjet plains doesn't have any entertainment in even if you are willing to buy it."
Pros: "Really friendly staff, quick service, patient, and helpful as well. We boarded quickly and arrived sooner than scheduled. The staff was great and proactive about helping my disabled grandmother get on and off the plane. The seats were actually pretty spacious too."
Cons: "There wasn’t any individual entertainment per seat, but that was fine since it was such a short flight."
Pros: "Everything was on time, which is really the main thing."
Cons: "Some of the gray tables were broken in a way that if you pull it down, you end up pulling the person in front of you’s chair."
Pros: "The punctuality was the best part Hassle free"
Cons: "Nc"
Pros: "Excelente servirse"
Cons: "Register time to long ,"
Pros: "Arrive in Cancun early. Seats were comfy and legroom for tall people. Wish there was wifo and better in flight entertainment."
Pros: "more confortable than volaris free snacks more legroom"
Cons: "flight was delayed 3.5 hours"
Cons: "No food"
Cons: "Had to wait outside in the cold before boarding and the flight was delayed."
Pros: "Good amount of leg room. Friendly service. Food served was appreciated."
Cons: "Put seat didnt have a window and it made it realy hard wit children not habing a window to hepp distract them."
Pros: "I liked that the flight was not full; the seats had a lot of leg room; the alcohol beverages were free!"
Cons: "There's no early check in or print bording pass at kiosk. There's a fee for seat selection."
Pros: "plane is new"
Cons: "they delayed from 04:45pm to like 11:15pm, the worst part is, they never tell you when the flight is gonna take off. so we just waited without knowing if we can leave nyc or not. Landed on mexico city airport around 4am local time, and took another hour to finally get out of the gate. btw, the entire mexico city airport is so smelly at that time. first time here, really really bad experience."
Pros: "The crew was excellent. Very friendly. It was an easy boarding and deplaning process. Everything seemed seamless and stress free."
Cons: "For longer flights they should have more food options than just chips. At least for purchase. And a wine option. Again, even if it's for purchase just so we can have more of a selection. Also, they should upgrade the entertainment system. Or at least play a decent movie. The system feels old and is more distracting and kept me awake."
Pros: "Drink service."
Pros: "Everything"
Cons: "N/A"
Pros: "Increíble que no se pueda hacer en vuelos internacionales ni a través de la app"
Pros: "The crew was fantastic and enough leg room and accommodating."
Cons: "The food was terrible both ways. The sandwich was dry and it just was horrible."
Pros: "Amazing leg room in economy!"
Cons: "Flight attendants were a bit passive (traveling with an infant), possibly language barrier, wasn’t a problem as the flight was half empty with lots of space for us..."
Pros: "Very comfortable planes. Great service. Great price!"
Cons: "One hour delay due to airport congestion."
Cons: "it delay more than1 hr in the first flight and more tha 2.5 hours in the second flight"
Cons: "They lost my luggage!"

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Toronto - Cali Flights

Departure:

Toronto (YYZ)Canada

Destination:

Cali (CLO)Colombia

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Cali - Toronto

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C$ 2,276
C$ 856

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C$ 716

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