Great flight, comfort, and staff. Prefer tv in back of seat but watching on phone will do
Great flight, comfort, and staff. Prefer tv in back of seat but watching on phone will do
Delayed arrival for aircraft taking us SEA to IAD. Ground crew took way too long downloading and uploading jet for our leg so 45 minutes late. But ...aircrew saved the day flying fast to get us home on time.
I usually choose Alaska Airlines over any other airline. They try the hardest to make flying a great experience.
You guys did great, the only thing keeping me from the higher rating is the physical dimensions of the seats, which staff has no control over. Keep up the good job.
Bad. Flight was delayed over 2 hours and the plane was sitting on the tarmac the entire time. We received no explanation for why the flight was delayed.
We had an hour delay Probably couldn’t be haloed Very friendly staff
I had to gate check my luggage and it was a pleasant experience as I never done that procedure before. Everything went smoothly.
Friendly and on time Would have appreciated if they’d been able to help with seats etc on our other onward flights with British Airlines
It was a good flight, wish they would have handed out snacks though.
staff are repeatedly appreciative of your patronage. flights were on time. One ticket counter staffer in Vancouver was very helpful in all ways.
Seat did not recline yet fare was the same as one that did !!!
The plane was so outdated, that it made it uncomfortable. The temperature was hot during the whole flight
Happy attentive flight crew. All in all good flight the night flight works well. Getting into Mexico City early so you don't get caught up it all the immigration and custom ques, additionally, this helps when exiting the airport and crossing the city to your final destination. All works very well and would do it again
Some entertainment and food/snack service would have been nice
All the pessengers should be wait in a line útil the creo and piloto are arrived.
Planes seat could be bigger very uncomfortable for tall humans.
Atraso de dos horas y media con vuelos sobre vendidos
Great airplane The confort was within the high standards. My only little problem was That all the movies ( only 3) was on Spanish, even though I was selecting the audio on English it didn't happen. After that I highly recommend aeromexico
1 hour waiting for suitcases to come out traveling in business class and food in business class is a sandwich? Avoid Aeromexico .
Aeromexico es siempre una buena opción, relación precio calidad adecuada!
Business class was economy with a table in the middle seat. That is worse than economy. No food and no entertainment. Very poor representation.
I think the seats on some of their planes are uncomfortable. You can be ok on a short flight of two hours but no more than that. The delays, and also the refreshments on the plane were not enough.
Ac was broken so we deplaned, waited 2 hours, taxiing for takeoff they said the plane would not fly so we went back to the gate and got a new plane which took another hour. In all a 4 hour delay for an 80 min flight.
Terrible, oxygen masks were deployed mid-flight. We returned to airport. Took additional 12 hours to get home.
We were delayed bc ground crew gave the flight crew the wrong paperwork. We taxiied to the runway then back to the gate to get the correct paperwork that no one bothered reviewing the first time we pushed back. Boarding was rude and stressful like it always is. Gate agents and flight attendants are all over 55 years of age, embittered by years of underpayment From AA leading to their passive agressive bitchiness for no reason.
Boarding time was easy & quick. Crew was excellent. In-flight entertainment was great/easy. Seats are too small and not enough room between rows: felt like a sardine/very cramped.
lounge was the highlight - seats weren't that comfortable - it was a full flight but no complaints
Delayed 4 hours from Charlotte to Nashville. Could have driven there faster. Information provided by AA was sparse.
Ground crew forced me to double pay for infant international charges, when I complained about this and told them, with proof, I already paid they threaten to not allow me on the plane because I was “being rude”. Horrible ground management, horrible airline.
Lack of information. No meal for a 6hr international flight that departs during dinner time
Uncomfortable plane, no entertainment and to board they had us standing in a line for over 20-30 minutes