Low season | April |
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High season | June |
Cheapest flight | C$ 221 |
Delayed by 4 hours. Missed connection back to UK. Ended up 24 hours late with an overnight delay. Westjet offered hotel accommodation but when we got to the hotel they said it was fully booked. Terrible experience
Delayed by 4 hours. Missed connection back to UK. Ended up 24 hours late with an overnight delay. Westjet offered hotel accommodation but when we got to the hotel they said it was fully booked. Terrible experience
Over an hour late. Lousy flight attendant who was just going through the motions in every aspect of her job. The Dash 8 aircraft is super basic (no entertainment system, small seats, limited storage). Carry on luggage doesn’t fit in overhead bins.
Unable to connect to their entertainment 'app'. Otherwise fine. Maybe a bit chilly.
Travelled with my mother in law and made sure she has wheelchair access. Very efficient travel. There was always someone waiting for her when she got off the plane
Very friendly staff at the check in.crew was excellent in side the plane & service was great 👍
Our flight was canceled the morning of and we were given no alternatives, poor communication, and it cost us $2900 more plus five days to get to our destination.
West Jet invited me to check in 24 hrs before the flight, issued me boarding passes, then emailed at 4am saying flight would be delayed by half an hour, then emailed at 8:30am saying check flight status ‘flight could be affected’, then emailed at 10am saying cancelled and not alternate flight option until a day and a half later (and that would include 2 stop overs for a more than 11 hour travel day arriving 2 days after the original ticket). Refund given but not compensation. Had to cancel the entire trip.
I missed having the television screens to watch on the back of the seat in front of me. Air Canada flights supply these tvs on each seat and I really appreciate that service.
We were not able to board the flight to Halifax. Westjet switched to a smaller plane and we were booked on a later flight which was not acceptable to us. We were told that they attempted to contact us but did not have contact information. Nor did either Kayak not Kiwi advise us. In February I booked a flight to Sri Lanka through Kayak with FlightHub for myself and a friend. We were advised of a change in schedule and because I was travelling outside of Canada at that time, my friend, Louise Lore, contacted FlightHub and revised our itinerary. Our original flight from Toronto through Frankfurt to Mumbai was to arrive in time for us to catch an 8:45pm flight to Colombo, Sri Lanka on February 28th but because of the change did not arrive until 1:00am February 29th. When I arrived in Mumbai I was told that my flight from Mumbai to Colombo had not been revised and that, because I was a no-show for my flight all of my tickets had been cancelled. Ms Lore spent from 2:30am until 5:30am on the phone with FlightHub trying to rectify the situation. She was told there was nothing they could do and a supervisor refused to speak with her. The next morning I went to the Lufthansa office at the Mumbai airport and the problem was resolved in less than 15 minutes. I will not be booking through Kayak again. Both experiences have been disastrous and I cannot imagine going through this again Linda Toole
The Priority check in in Toronto rivalled the poorest I've experienced. The young woman at the desk (7:30 AM, YYZ) was unfriendly and abrupt, behaving as though we were interrupting her day. Her inch long fingernails said it all....I really don't belong here. Other than that, WestJet personnel provided a good travel experience, especially in flight. I must say that the repeated announcements about the cabin being full and how folks should gate check their bags became tedious. WestJet should just offer free checked luggage and charge for carry on suitcases. It would save a lot of time and the voices of the gate agents.
Boarding was late, but we still made it earlier than scheduled. I still can't understand how a national carrier doesn't offer food or snacks on flights and charge you for them. It's a national carrier of Canada, not some low-cost airline; this shouldn't happen. Friendly crew.
very disappointed with Air Canada, flight delay more than 4 hours.
No place to chrge devices and no in flight entertainment
Flight canceled so had to wait in the airport for a long time.
Four hour delay, no communication and multiple reasons for delay. Rude counter person even though I had a business class ticket. Bad experience all around.
The flight was delayed over four hours, then in Winnipeg it took another 40 minutes before the bags were available to us. I was grateful (especially as a 6'3" person) to be sitting in an exit row, but really that was the only positive from the flight. Our flight was delayed so that it left and arrived after the last flight of the day (even after itself being delayed) was finished. A one-2 hour delay is manageable and understandable. Over 4 hours of delay is trying, especially when it comes (as it did for us) at the end of a 3-leg international flight
We were held in customs while someone was checking on all.passengers on flight. We were released with very little time to get to our gate! Very frustrating!
Delayed twice, and as always, planes are cramped and too crowded, for the high price of a ticket, air travel in Canada is horrible service and value.
First lag from Toronto to Vancouver. Cold as hell and there is no blanket to provide. Terrible crew and bad attitude
Flight was delayed at least 4 times then once we boarded they found a problem with the plane and we had to de-plane and wait another hour for a different plane. I was an hour late for my performance.
Toronto Pearson Airport (YYZ)Canada
Cranbrook (YXC)Canada
Cranbrook - Toronto Pearson Airport