Entertainment catalog certainly needs an upgrade to include better and latest content. Food was not good at all - they need to cook something edible. Five starts to the crew and on tim performance of British airways though!!
Entertainment catalog certainly needs an upgrade to include better and latest content. Food was not good at all - they need to cook something edible. Five starts to the crew and on tim performance of British airways though!!
Overall good, the gluten free food is very hit/miss though and you must tell them you have an allergy days in advance.
On boarding, I used the bathroom. There was dirt (perhaps food) on the bathroom floor, and the sink in the bathroom was overflowing (old dirty water in the sink). There was zero entertainment, no charging capabilities for phones, and there was no food. The only complimentary beverage was a cup of water. This is atrocious for a 4 hour international flight. British Airways should be embarassed!
Better communication to those connecting flights and have a customer care desk at the airports
American was good / British Airways partner was not as good…
Very poor, they didn't want to attend to me until I missed my flight, my bags are missing
I was called up at the gate not knowing why and then handed over my passport and was told I was being upgraded from Premier economy to Business class and it was wonderful. I've never been upgraded before and it was such a pleasant experience.
Some of the crew weren't really nice. The seats were uncomfortable. Absolutely no entertainment system at all. The pilot was good though and completed the trip in a shorter time than expected which was great for me.
This flight had seats that were more comfortable than the trans-Atlantic flight I had come on. Boarding, however, was atrocious. There was no point in boarding groups since everyone ended up on the same bus to get on the plane. And the bus ride took forever to get to the plane. The snacks can barely even qualify as snacks. Make sure you bring your own or eat before getting on,
Maybe less gate changes for connecting flight; which almost made me miss my second flight even though I had 3 hrs layover.