YYZ - NCE
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YYZ — NCE
17 Jan — 24 Jan1
Return
1 adult
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Mon 17/1
Mon 24/1
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When to book flights from Toronto Pearson Airport to Nice
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- Looking for a cheap flight? 25% of our users found flights on this route for C$ 288 or less one-way and C$ 599 or less round-trip.
- The cheapest flight from Toronto Pearson Airport to Nice was found, on average, 81 days before departure.
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be February, March and April. The cheapest month to fly is May.
- Morning departure is around 23% more expensive than an evening flight, on average*.
FAQs for booking Toronto Pearson Airport to Nice flights
Top 5 airlines serving Toronto Pearson Intl to Nice Côte d'Azur
Scores according to KAYAK customer reviews7.4
Air FranceOverall score based on 4282 reviews
7.6Boarding
7.3Comfort
8.2Crew
6.9Entertainment
7.1Food
Pros: "Nice crew"
Cons: "Not loose my luggage:)"
Pros: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Cons: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."
Pros: "The crew was perfect"
Cons: "No wi fi on the plane."
Cons: "Advertised October Pink products but did not have them for breast cancer support"
Cons: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Cons: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Cons: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"
Cons: "Entertainment worked sporadically"
Pros: "The entertainment options were great."
Cons: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."
Cons: "Couldn’t understand announcements"
Pros: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Pros: "Amazing crews!"
Cons: "N/A"
Pros: "Crew was amazing. Service and food was good."
Cons: "Random TSA check was not needed at the end when boarding."
Pros: "Left on time. No turbulence."
Cons: "Check in process running smoothly and better announcement of gate change"
Cons: "Boarding at CDG was awfully slow"
Pros: "Air France personnel is always really helpful"
Cons: "Food and comfort in short haul are not the best - but the flight is short..."
Cons: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"
Cons: "My entertainment device did not work the entire flight."
Cons: "Old plane."
Pros: "Flight on time"
Cons: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Pros: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Cons: "I just expected better toilet bag for business but what was given out was just basic."
Cons: "Leg space."
Cons: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."
Cons: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Pros: "Faster"
Cons: "Waited a while before take off."
Pros: "The quality of service from the staff and their courtesy. A great asset of the airline."
Cons: "My luggage was left behind - this despite my being lifetme platinum."
Pros: "Fine for a 45-50 minute regional flight."
Cons: "Wouldn’t be great for long-haul flights."
Cons: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."
Pros: "The inflight service"
Cons: "The 3 hours delay"
Pros: "None"
Cons: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."
Pros: "nothing"
Cons: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"
Pros: "Short & easy flight"
Cons: "All ok"
Pros: "Got pillow, blanket, headphone and eye cover"
Cons: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Pros: "Good boarding procedure."
Cons: "Nothing much to add for a short journey."
Pros: "the food"
Cons: "no room for legs"
Pros: "Flight went smoothly"
Cons: "Flight left late The seats are small and crowded There are no entertainment options"
Pros: "Not much"
Cons: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."
Pros: "Amazing service, seat and FOOD"
Cons: "Nothing"
Pros: "The food was good"
Cons: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."
Pros: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"
Pros: "Loved the lovely food and wine from Air France, they even serve fresh french bread with camembert, ice cream, champagne (in economy) and brandy with your coffee!"
Cons: "The cabin on the 777-200 was far too hot (about 25c) and with no individual air vent I found this unbearable on a 12 hour flight. And despite the flight taking place entirely during daylight hours and leaving at 10:30 am, inexplicably we were made to all pull our blinds down and the lights went off after a couple of hours - in the middle of the day and for about 8 hours! So although I had paid for a window seat there was nothing to see apart from the window shade. As it was the middle of the day I could not go to sleep, the person in front of me reclined fully so for me the flight was a hot, claustropobic, dark hell. An utterly miserable experience. I felt like I was going mad, trapped in my own little cell."
Pros: "Loved the movie selection and the food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Pros: "Space"
Cons: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."
Cons: "Flight was delayed by 1 hour 30 minutes. After over 24 hours of travel this was not appreciated. Also no lounge access at Toronto airport."
Pros: "The flight went smoothly from boarding to landing. The crew was helpful, kind, & courteous. I would definitely fly Air France again. Online check-in was also easy to follow and complete."
Pros: "The crew were pleasant and most served with a smile. When I was at the back to stretch my legs, one of the crew asked if I wanted coffee or tea since I was not able to get some sleep during the long flight."
Cons: "I thought the seat seems a bit short but the leg room is ok."
Pros: "Air France is the worst company I have ever flown with. They changed our seats last minute. They where late both flights. Not worth the stress if your layovers are short. Also they took my passport with no explanation of why into another room with out my permission."
Pros: "Overall very good on time flight."
Cons: "I had wrong gate number on my boarding pass and I had to look for the gate and only one hour for transfer.Very stressful."
Pros: "Air France seems to have improved since the last time I flew."
Cons: "At able to select seats prior to check in."
Pros: "nice crew"
Cons: "Boarding a plane this size at gate c21 ridiculous due to lack of space. Business class cabin is dated and seats not so comfortable. Food was mediocre at best."
Pros: "The crew was amazing!"
Cons: "I can't think of a thing"
Pros: "Entertainment and the dinning."
Cons: "Entertainment was a bit old thought and the snacks were a poor"
Pros: "Lunch was tasty. Crew was pleasant. Boarding was easy. Entertainment offered was excellent with a large range of things to watch/listen to. Flight was on time."
Cons: "Blankets were not offered to passengers, I was disappointed by this."
Cons: "Forced to board a bus and sit in an empty terminal. Paid for priority boarding but wasn't called for it. Pretty disorganized. Good flight but gate crew needs work."
Cons: "They lost all my luggage"
Cons: "Chairs were narrow- not comfortable. Pay for drinks on international flights- not yet used to that."
Cons: "No delay"
Pros: "All good, excellent crew."
Cons: "After awhile Seats were a little uncomfortable."
Cons: "Would it be too much to ask for a free beverage for the almost 3 hour flight between Dublin and Rome?"
Pros: "fantastic customer service"
Cons: "wouldve loved to have been left breakfast while i slept"
Pros: "very friendly staff great flight with nice tech made trip fly by"
Pros: "The service. Excellent"
Cons: "Pay for the food. LOL."
Pros: "Average flight to get you where you want to go. air hostess was helpful."
Cons: "Forgot my luggage in Toronto. This is the second time with aer Lingus in the past 8 month. Had to pay for my seat and baggage on top of ticket price, was unaware."
Pros: "Almost everything"
Cons: "The confort of thé seats. Way too tight for a 6 hour flight."
Pros: "Price of flight."
Cons: "Paying for extras."
Pros: "Great selection of entertainment."
Cons: "No complimentary free alcoholic drink with your meal on the Aer Lingus Flight."
Cons: "I was fine with a 5 hour delay I was fine with my bags not being on the same flight as me I am not fine with finally receiving my bags 24 hours later soaking wet. Everything it dripping. I still have nothing to change into now and there was no compensation offered whatsoever. Never flying with this airline again."
Cons: "Missed the flight."
Cons: "Being charged $100 each way for checked baggage, no where on my itenerary did it mention that"
Pros: "I flew overnight from Toronto, Canada to Dublin and had a relatively pleasant experience. The food and drink trolleys came by quite quickly and frequently, and the food exceeded my expectations. The crew was friendly, for the most part. Boarding certainly could've been smoother... But overall, I'd fly Aer Lingus again for an overseas trip."
Pros: "Great seats plenty of leg room"
Cons: "The food... Yikes"
Pros: "Service, friendliness. The cabin crew seemed like truly genuine, nice people."
Pros: "I didn't like anything!!"
Cons: "Everything!"
Cons: "they charged me 100 dollars to check a bag - nothing at all about this during my purchase. i am so mad at these guys."
Pros: "Dublin airport is cold. Security between plane in correspondance area to crowded and unnecessary."
Cons: "The good part was that I paid for what i received. So anyway why do I complain."
Pros: "Flight attendants were excellent."
Pros: "The cabin crew was friendly"
Cons: "The entertainment selections are extremely limited and poor. Food is mediocre and not even comparable to other international Airlines business class standards"
Pros: "the timeliness of the airline in leaving and arriving at the ports, providing meals for the passengers,"
Cons: "breakfast was not given to some of us as the air hostesses said that they ran out of food"
Pros: "Fast and efficient crew"
Cons: "A going-through-the-paces flight and incredibly expensive beer and wine."
Cons: "90 minutes stranded on the tarmac with no explanation. Not the way you start a trip. While the fact of being stranded was out of the control of Aer Lingus, communication was not."
Pros: "Food service was good though beverage service somewhat confusing . The printed material was not available in the seat pocket."
Cons: "Isle seat in row 43 with little foot room due to a metal box bolted to the floor was not OK for a 6+ hour flight. General boarding of all rows seemed chaotic and slow as opposed to loading by higher rows first. This was my second transatlantic flight with Aer Lingus - booked 6 months in advance- where I was assigned a seat in a row in the back, row 43 and row 46 - definitely not my preference for seating."
Pros: "Nothing. I flew with West Jet. Their review shall be posted on their forum"
Cons: "The abrupt cancellation"
Pros: "Everything except delays"
Cons: "Everything was really great except 3 out 4 of my flights were delayed"
Pros: "Comfortable flight for the short trip."
Cons: "No complimentary snack or drink."
Pros: "The people who worked at the front desk and boarding desk were very friendly and met my needs. As I asked to sit up front and they got me seats by aisle in the front. The beef stew were good"
Pros: "Efficient."
Cons: "Short flight, so there wasn't any entertainment or food."
Pros: "The flight was so short that the food and entertainment part of this survey are. It applicable. They did serve food for purchase though and they had some good choices"
Pros: "You lost the suitcase I needed for the next 2 weeks of my last family vacation in Europe. When I called for an update after 2 days (the promised notification from you was not made) I was told it was found and would be brought by courier to my Airbnb. When I called again, I found out it had arrived in Frankfurt but I'd have to come back to the airport to retrieve it. I had to cancel some plans and inconvenience my family because of your inept handling of my personal property. Other people were in line at the service desk to report their luggage lost. I'm VERY upset. I will avoid Are Lingus and BA in the future. NO LEG ROOM! (Crying, wailing infants the whole 7 hour flight--not your fault, but no sleep for any of us unfortunate passengers)"
Pros: "From the moment I arrived I felt very taken care of. Plenty of seating in lounge, with many of them facing runway. People were friendly and accommodating. Food was average. On aircraft, the staff was outstanding."
Cons: "3.5 hr delay due to mechanical issues. Missed connecting flight."
Pros: "choice of movies . . ."
Cons: "------- very cold on the plane . . ."
Cons: "------- we were very cold on the plane . ."
Pros: "Have traveled many long haul flights with various airlines in past 6 months. The Aer Lingus food was significantly better than the others. Very tasty."
Cons: "Not enough seating at gate in Dublin and the space needs updating. A complimentary beer or wine with the meals, as provided by other carriers, would be nice."
Pros: "What do you say about that loses you luggage both directions. It isn't reliable so that's it for me with aer Linus."
Cons: "The air conditioning on the plane flight from Chicago to Dublin was way too cold. I am was glad to have my winter clothes but I was still cold. Other than that the crew dis everything else to make the flight good."
Pros: "They did a great job. Pillows and blankets were provided. We also got to have maps showing us where we were flying over and how long until we landed. Made the trip much easier. I've always appreciated the affordable flights Aer Lingus has offered travelers."
Cons: "Food wasn't very enjoyable. Breakfast was very disappointing."
Pros: "Rerouted through London, added five hours to trip"
Cons: "Flight was late out of Toronto making eight people miss the Glasgow connection. Remaining Glasgow flights for the day were full. Aer lingus staff at customer service seemed confused on what to do with us. Finally, after talking to a manager they offered to route us through London to Glasgow. Very frustrating, not sure why they couldn't hold the Glasgow flight to accommodate all of us? It would of been a lot easier for us!!"
Cons: "Delayed flight"
Pros: "Plane was new and good"
Cons: "Flight was 4 hours delayed"
Pros: "Very old aircraft. Looked extremely run down and many things were broken."
Pros: "Quick flight and boarding"
Cons: "Late boarding , late to name the gate"
Pros: "The crew."
Cons: "The aircraft: too old! No charging ports, entertainment system horrible. The food was not super."
Pros: "The crew did their best to maintain morale."
Cons: "Considering this flight was delayed two and three quarters of an hour, and as we remained on board with no refreshments offered except a small glass of water during this time, it was not a pleasant experience."
Pros: "Flight 100% punctual, seats comfortable, cabin super clean, crew friendly and professional"
Pros: "My flight with Qantas was late and I missed the flight, they refused to move me to a later flight even though I had a paid ticket!"
Cons: "Heathrow is the worst airport when you have a passenger who needs a wheel chair."
Cons: "I asked and confirmed twice on two separate phone calls that we would need a wheel chair assistance and they assured that it s notified on her ticket .. and still nothing was there for her .. she went by herself in London to the information desk asking for the wheel chair and in Lax no one even met"
Cons: "Club World is a super dated product. The tech is old and you are uncomfortably close to your neighbors. Also even when you buy a business class ticket British Airways makes you pay to reserve a seat in advance if you don’t have status with them. That feels over the top for a premium customer."
Cons: "Provide snacks"
Pros: "Warm welcome, on time and comfortable"
Pros: "The BA staff on the plane were excellent, given the horrible way we arrived to board the plane. They went above and beyond to help mitigate the treatment before boarding the plane. Also, our vegan that we requested via American Airlines on the phone back in September didn't appear on their list, so they made the best out of a bad situation."
Cons: "Our first BA flight was late leaving and therefore we arrived to our 2nd flight 20 minutes before the flight was to leave. The check-in staff were completely rude, telling us to run and threatening to not let us on the plane. It was not our fault the plane left late from BCN to LHR. Once we were actually let on the plane, we didn't push back from the gate until 5-10 minutes after the scheduled departure time. There was absolutely no reason to have treated us that way, so we promptly submitted a complaint to British Airways."
Cons: "The absurd delay and the fact that last row seats can’t be reclined and have no windows. Not a nice experience."
Pros: "It went well . No problems."
Pros: "Nothing, airlines are garbage and getting worse"
Cons: "Ever increasing amount of seats in planes (but planes aren't by getting bigger), less legs space.. and prices going up year over year."
Cons: "Not even a drink of water for free on this flight. You can buy snacks and drinks however. No leg room."
Pros: "Nice aircraft! Very modern."
Pros: "Usual BA trappings, efficient check in including automation"
Cons: "BA didn't put my bag on the flight, and didn't email me about it (asking me to fill out a form before departure) until an hour into the flight."
Pros: "Timing of flight. Gate not too distant at Gatwick.."
Cons: "The check in and seat allocation process is awful. Boarding was chaotic with passengers still standing as we rolled back (quite sensibly the pilot did not want to miss the slot). Sitting around rows 19/20 means that even on an a two hour flight, you risk attendants never reaching you with the trolley."
Pros: "Entertaiment"
Cons: "The crew could be quite curt at times"
Pros: "Nothing really"
Cons: "Quality of service, the fact that they charge you for a bottle of water!"
Pros: "Check in too long for drop off bag otherwise quick boarding, flight early and bagage delivered very quickly"
Pros: "Customer service."
Cons: "Entertainment need more movies"
Pros: "The crew were friendly, professional and extremely pleasant."
Cons: "I’m not a fan of the constant PA’s during the descent. Playing a video about arrival procedures for an airport is extremely superfluous. Nobody pays attention and you just have to follow the signs when you get there."
Cons: "Rude staff at the airport. Short overlay did not have enough time to get our bags and checkin again that was ridiculous to have to check in again!"
Pros: "Me and my husband were upgraded from world traveler plus to business class, which we are thankful for"
Cons: "We were unable to order special meal online and were told to contact onboard crew for meals. When we contacted them inflight, they said they don’t have meals!!! And we were left to starve the whole night, while food was served for all around us. The really shocking thing is none of the crew had the courtesy to offer some snacks or bread. These especially when we were seated in business class!"
Cons: "Delayed 1hr after having been rebooked on that flight"
Cons: "There was a new born next to me and actually it was difficult to sleep."
Cons: "Flight canceled want able to rebook"
Cons: "As a Kenyan Passport Holder living in Canada on a PR status was denied right to travel to Kenya via LHR transit. WHY ? will you help us with our rights what compensation will help to alleviate the pain"
Pros: "Nice flight, great service."
Cons: "No complaints."
Pros: "Nice crew, more leg room"
Cons: "Food and even sodas are not free anymore"
Cons: "The airline overbooked my flight and I nearly wasn't allowed to board."
Pros: "On time"
Cons: "Cramped tiny seat. Price of food & drinks."
Pros: "Overall flight better London to Beirut l"
Cons: "Long wait over"
Pros: "Flight was smooth."
Cons: "Having to pay for coffee! And it tasted terrible! C'mon!"
Cons: "Awesome staff! Great food and tea!"
Cons: "I did not realize BA was now a no frills airline It's now "low cost service" at regular price"
Cons: "I tired to make an adjustments to my ticket but it's impossible without contacting Yayama. Will never use Yayama again."
Pros: "Food was ok"
Cons: "Waits, long wait for baggage, surly crew."
Cons: "To summarize it, the manager at the counter told me: you should have booked with Turkish airlines instead of us. This would be my first and last time with British airways."
Pros: "The crew etc were all great as usual"
Cons: "On both flights there was limited or no options on sandwiches left and the yogurt in your brochure was available on neither of the flights."
Pros: "Going through immigration in Dublin and the flight over behind well managed"
Cons: "Security in Dublin is a bit disorgation going from the U.K. Into the US terminal. I lost my global entry card in the process and not much one could do with that process"
Pros: "Entertainment selection."
Cons: "The air was stale. No circulation. It made me sick."
Pros: "Great service and experience."
Cons: "The boarding was a little long."
Pros: "Great entertainment selection"
Cons: "I though the food was OK. I liked the mini sized soda cans they gave."
Cons: "The plane was too small/old. It was packed to the gills."
Pros: "On time"
Cons: "They have completely eliminated complimentary beverage service. Not even a glass of water!"
food was awful and were told if food is left then you will get it else good luck and so we stayed hungry. seats were uncomfortable and actually hurt my back. so much for first class
Pros: "Boarded fast"
Cons: "Hours of flight"
Pros: "Yes, it was comfortable and they r nice."
Cons: "Ummmm delayed both flights were delayed, it was annoying"
Cons: "The crew not sympathique"
Cons: "Late as always"
Pros: "It got us to our destination."
Cons: "Seats sucked. Screaming kids. Wouldn’t let us bring our carry-on for the last leg: Lisbon to Barcelona even though there was room."
Pros: "Everything !!!! No delayed seat was great food great multi média great"
Pros: "The crew was good. The plane was clean. The snacks provided were good."
Cons: "The flight was delayed so that could improve. There were no entertainment options. It was a short flight but at least they should have a audio channel or something."
Pros: "Thé crew was nice and helpful."
Cons: "I use Air PORTUGAL twice a year. I can’t understand why they took our three trolley to put them in the baggage hold while they have enough space inside the plane. I would like to tell you that food is always awful in TAP AIR PORTUGAL flying from Dakar/Lisboa/Dakar. No respect for the passengers."
Pros: "Everything was on time"
Cons: "Lots of hidden fees, horrible customer service, no flight entertainment available, seats were uncomfortable. Definitely would not recommend"
Pros: "Flight was more spacious on the way back to Boston"
Pros: "Not much"
Cons: "A modern airplane properly equipped with padded seats and provisioned with quality food. Charging outlets!!"
Cons: "Ok"
Cons: "Not missing our connecting flight because if flight / airport delays."
Pros: "We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple."
Cons: "The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet."
Cons: "Switched planes both ways, changed my paid for seating. No notifications. Excess luggage charges. Would never recommend this airline."
Pros: "I loved how the entertainment was complimentary and there was a wide selection of movies, TV shows and music. I’m used to having one or maybe two movies to choose from but TAP has an entire movie library on the back of each seat. I watched 3 new releases on my 7.5 hour flight. The food was also tasty and I technically had two meals. Great job, TAP!"
Cons: "The only thing that could be improved is the boarding process in the Lisbon airport. The boarding time for the flight was one hour before takeoff and the gate area was too small to hold the total number of people taking the flight. We also didn’t board until 30 min before the flight so passengers were waiting in one big crowd because it was impossible to find a seat or to even form clear lines for boarding."
Cons: "Very hot, gross food"
Pros: "Great lie flat seat. Nice FAs."
Cons: "Food was not that great for intl C"
Cons: "We travelled with 2 carry ones and one checked bag throughout our 2.5 week honeymoon. Check in agent suggested that we check all 3 of our bags since the flight was full. We did. The flight from BCN to LIS was delayed 2 hours at the gate, but we were told we could somehow still catch our flight from LIS to PDL. We trusted that was true. We arrived at LIS without a single garment of clothing (we checked all 3 bags through to PDL), and then realized we missed the flight to PDL. We stood in line for 3 HOURS at the TAP help desk, only to wait behind a group of very angry people who monopolized the staff. Once we told the agent our situation, he told us there were no more seats on any flight to PDL the next morning. Not only that, but he could not provide a hotel for us to spend the night. This is 2:30am, 3:30am BCN time. He told us to find our own hotel, but we do not have international phone plans, so we could not make the reservation ourselves. He had nowhere for us to sleep. Then he had us wait for his SATA associate to help us, and he put us on a flight to PDL the next day, but it was not direct! We had plans for the following day, a hotel reservation in Ponta Delgada that is NOT refundable, and now the final portion of our honeymoon is ruined. No one ever offered to give us vouchers for ANY costs or for the anxiety and total of 14 hours lost on the most important trip of our lives. Shameful."
Pros: "Food and staff"
Pros: "Easy to get on board"
Cons: "Just it was delayed"
Pros: "Excelent fly! No deley! Excelent crew! Good food!"
Pros: "I think the customer service was surprising. If the crew were unhappy they certainly didn’t show it."
Cons: "The space is tight. I could move some but not a whole lot."
Pros: "Punctuality, calm flight. I have been already too generous with my ratings, above!"
Cons: "To buy a ticket on their site is a mess! Never intuitive, a terrible maze! TAP´s president should be required to buy one ticket each morning... May be the site would improve. Got a ticket with seats “free of charge” on the printed e-ticket, but had to pay for them at checkin. It seems to be a scam... There would be more, but i lost my patience with TAP."
Cons: "Had to check 2 of our luggages, and it cost $95 per piece. Never flown an airline where I had to pay more than $50 per piece. Also carryon has to be less than 8 kg. Our small luggage that we had to check never had any problems with any other airlines about being a carryon but since it was over 8 kg, it had to be checked. Flight was short but no entertainment screen to watch or listen to music. Will not be flying with airline ever again."
Pros: "Free food and drinks. Pillow and blanket and ear buds all ready on each seat! More spacious seating."
Cons: "No indication booking was discounted flight on kayak website! Charges for baggage very , very high!. Very bad border crossing as we waited in line for a simple passport stamp for 3 hours!!!!!!"
Pros: "Good food serving times."
Cons: "The hospitality of the airline crew is very poor as they are extremely rude to their customers. The planes I flew on were very out of date and not comfortable for international travel. I have flown on many airlines, but these planes were by far the worst. Cheap price, for a reason. The seats didn’t recline, the food was terrible, no options were given for food, and the movies were pre-picked. No one had a choice in what they watched. Very outdated. I had 2.5 hours to board my connecting flight and they caused me to miss it. As I waited in the customs line entering Lisbon, I asked a TAP representative if I’d have to get out of the line up and go right through as my flight left at 2:10 pm. They said you will make it, stay in line. I get near the front of the line 2 hours later... hundreds of people were in this line and they only had 2/10 customs agents available!!! I ask another representative how far my gate is since my flight leaves in 30 min and she told me “no you missed it. but don’t worry others will be missing it too”. So no I did not miss it, you caused me to miss it cause I already asked if I would and you people told me no. I run to the gate, which has now changed to the other end of the airport, so I run to that gate and it is 10 min before the flight is to take off. I ask the desk agent at the gate and he tells me the flight has already left. Others had missed it too due to the insane customs line up. So the plane left 20 mins earlier than scheduled with only half it’s passengers..... unbelievable!!! When I went to the service desk they did not show any sympathy or apologetic behaviours whatsoever."
Pros: "Very good staff"
Cons: "They ran out of my food choice after the 2nd row of business business class. Their video is 20 years out of date, and for business class a disgrace"
Pros: "Though it was a short flight, they did offer food and left mine on my table since I was sleeping. I woke up super thirsty and hungry so that was a nice surprise."
Cons: "TAP is perpetually delayed. It’s annoying."
Cons: "Don't like their bagage fees"
Pros: "The check in was smooth and boarding was quick"
Cons: "We had problems with TAP up front related to baggage fares and them keeping the $85 I paid for my son who is 2 meters tall to be in an exit row and then assigned to a different seat. He was miserable for almost seven hours."
Pros: "I got to Lisbon on time."
Cons: "just another bus ride"
Cons: "As I keep metioning....you guys need to be more generous with the Victoria program. I fly you guys a minimum of 7 or 8 times a year, plus numerous partner flights, and what do I get? no free upgrades, 60,000 miles to become gold etc etc"
Pros: "On time, clean airplane, polite air crew and a sandwich and soft drink."
Cons: "NA"
Pros: "Both check ins (to and from Boston) the staff were rude. No information, just alot of speaking Portuguese to other staffers while my family and I stood there. The flight and crew were good, clean, kind and efficient."
Cons: "There was a strike in Lisbon. Thousands of people trying to go through security and four people working the booths. Plus NO information. Just chaos, bad feelings and HOURS of standing in lines. Stressful. Will NEVER go to Lisbon again."
Pros: "Honestly I didn't like anything because before I boarded , I was charged for all my luggage . They said that tap changed there policy , how I suppose to know ? Why didn't it say anything while purchasing a ticket"
Cons: "I was charged for my 3 luggage . It's not fair . I still have the invoice , before ibbook the ticket it said that you get free luggage ."
Pros: "Seats were comfortable in economy although no one is ever happy with how little they recline, crew was friendly and helpful. Entertainment selection was larger than most airlines I've flown on."
Cons: "Flight left Toronto at midnight, the crew served a meal and it was about 2 hours after departure that the cabin lights were finally turned off. On an overnight, overseas flight, turn off the lights and service breakfast with a noon arrival like all the flights I've taken to London do."
Pros: "Flight crew was very nice."
Cons: "I didn't like that on a 3:30 hour delay the passengers did not get information about the delay. Line for check-in was too long. More then 2 hours on the line to check-in. Uncomfortable seats (too tight)"
Pros: "The food in Economy was way better than usual U.S. airline food. Ground staff in Newark were helpful in retrieving a book I left on the plane. Captain had the seat belt sign off early and turned it back on late in descent which allowed people to visit the restrooms. Video entertainment was good."
Cons: "Captain should have made more P.A. announcements during the coast in over Cape Cod to point out areas of interest"
Pros: "The food and air conditioning"
Cons: "I purposely got a seat in the front row for extra leg room next to my two friends whose tickets I paid for. The TV in my seat was broken and I therefore could not at all watch TV unless I moved to another seat. I ended up not being able to sit with my friends for the entire seven-hour flight. The flight was delayed multiple times. The first time it was delayed because they were doing an extra security search by hand in the Gated area awaiting to board the plane. I have never seen this in my life and it was definitely started. Then we were on board the plane for almost an hour before they made an announcement that they found a broken part on the plane and had to switch planes. It was all very fishy. Quite frankly that I want my money back."
Pros: "Crew waa super attentive & friendly"
Cons: "Entertainment was lacking Movies were on only certain times You were not able to pause or stop Audio was bad"
Pros: "Price"
Cons: "First flight was delayed by just a half an hour and we arrived in Portugal. We had a connecting flight to AMS with also TAP and had a two hour window to make the next flight with the same company (TAP). We were in line for passport and then security and talked to several TAP employees and they said we would be have time and wouldn't have a problem catching the second flight. Well, we got through the lines with 30 min before our next flight and they wouldn't let us on. Customer service and organization of the airline is really poor. The aircraft had minimal room and no entertainment. We got on our next flight five hours later and all they gave us was a $10 food voucher. So poorly managed."
Cons: "Non reclining seats"
Pros: "everything was great"
Cons: "they had some video problems early in the flight but had it fixed about a third into the flight"
Pros: "Excellent service and comfort."
Pros: "Friendly service, with the exception of having to request a drink repeatedly (i finally gave up, got up and went to the back of the plane myself for water). Despite the tight connection times, made each flight and luggage came out quickly."
Cons: "The seats on the transatlantic flight were small and cramped. Lucky to have had an open seat next to me on the return. No entertainment on Lisbon/ Milan flights."
Pros: "The crew was super nice and professional"
Cons: "The plan was delayed 2 hours, seats were beyond small."
Pros: "A short flight, on-time."
Cons: "Tiny seats"
Cons: "No vegetarian meals, unless you request it 48 hours in advance. Seats are incredibly uncomfortable and the planes are old. Compared to the entertainment services provided on other aircrafts for other aircraft providers, the experience is abysmal. Bathroom was also not well attended."
Pros: "The on board crew were pleasant for the most part. It was a full flight so they were also working hard. Check-in was easy, and the gate area had plenty of space to wait to board. We did get some sort of unspecific voucher for something for the entertainment system not working... have to log onto their site to even find out what it's for."
Cons: "Entertainment system didn't work, so luckily we had loaded up devices with stuff for the kids. We were hopeful that my son could watch a couple of movies, but they tried to reset it... at least we got a voucher. One seat back was missing the USB outlet and one didn't work in our row of three. Regular power (of which there are two... why don't the window seat get one?) was half working... so luckily everything was charged. The gate agent threatened to boot anyone off the plane to the next day if you tried to board before your zone was called... that seemed questionable."
Pros: "They got me home"
Cons: "Flight was delayed 2-3 times with no explanation. The food in the gate was trash . After boarding we waited on board for over a hour before take off , during which time someone was duct taping the inside of the plane together and I sat on a broken seat . The single flight attendant refused to take trash from people who didn’t finish their beverage . While the plane was reversing there was a huge bang and the plane shook as if we hit something . I observed gate agent repeatedly tell customers that she couldn’t help them find out if their flight was delayed and to just look at the computer board ."
Cons: "Put on Turkish air landed 12 hrs late lggage still missing"
Pros: "While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff."
Cons: "My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options."
Pros: "Nothing"
Cons: "This was probably the worst handled flight I have been on; there was first a slight delay, then a longer delay, then a much longer delay, all of which one could find out only after checking online; there were no announcements about the delay until after the scheduled time of departure; then there was another announcement that there was a mechanical problem and we'll be apprised of the situation at 7pm (the flight was scheduled at 6:25). The person at the counter disappeared. At 7:30, the gate changed to a different flight altogether--still no announcement, still no person at the gate. When a different person finally appeared and I asked her what happened to the Pittsburgh flight, she said, it's here, it'll be departing at this precise gate shortly. At that exact time, the PA system had an announcement that the flight to Pittsburgh is now scheduled at gate 86 at 7.01 (yes, 7:01, even though it was already after 7:30). When we went to gate 86, there, of course, was another flight there. After waiting some more, the woman at the first counter now appeared at gate 86 and said the flight was to be at gate 88. Until the very end when we boarded, gate 88 continued to say the flight was to Columbus. Absolutely abysmal customer service. (Even the boarding was handled badly, but at that time we didn't even care.) I am never recommending Air Canada."
Cons: "The airline crew keep on pushing back the departure due to bad weather. No discipline while boarding passengers. Delay after landing to open the door. No clear instructions about the delays"
Pros: "The seat beside me was vacant, so I had extra room."
Cons: "Flights in the late evening from Toronto to Ottawa always seem to be delayed. We spent a lot of time boarding, and a lot of time de-icing before take off. There would have been plenty of time to serve refreshments during de-icing. But refreshments and dismemberment of ear phones only began once the plane was airborne. There was not enough time to service all the passengers at that point. I'm not sure why Air Canada cannot at least give you ear phones when boarding. And why cannot refreshments be served during de-icing?"
Pros: "staff was great checkin at the airport was a breeze and love the 2 checked free luggage for international flights. food was mediocre but what do you expect, I'm just glad we got 2 meals and 2 snacks. great touch."
Cons: "only issue was the fact the online checkin was unavailable to us for some reason which basically left my girlfriend and I sitting in separate rows in between 2 people for 17 hours. entertainment was also pretty lacking with only a few movies available."
Pros: "The extra $50 seats were roomy."
Cons: "Flight was delayed and no one knew why!... Plane had been sitting ready at the airport for hours. Novice flight attendants, they each picked on different things others missed just before them. No consistency, seats left reclined during takeoff and landing for example. One way there was drink service once even though it was a smooth flight and the return had drink service twice even though it was bumpier! Entertainment does NOT work on androids, it is NOT the AirCanada app they tell you to download prior to the flight, it's an AirCanadaRouge.pk file that needs to be downloaded in flight! Which means we're stuck paying for the iPad and of course only with cc because there's no wifi for debit cards.... AC needs to stop this insanely mediocre and yet expensive monopoly."
Cons: "I never got on that flight because the flight from Montreal to Toronto was delayed so I would have missed the connection. The flight from Montreal was late. I showed up a the airport three times before I got on a plane. Air Canada asked me to check in online but the system didn't work. Because of the storm, Air Canada couldn't even place me on hold so I had to go to the airport earlier in the day. When I complained about not being able to check in online, they asked gaslighted me and kept repeating that their system was "a great product" and that there was no way it didn't work. One person finally told me that it was because I had a pet in cabin. I could have saved a lot of frustration if someone had told me that. I also think that for a flight that left late and caused me to change plans and leave on a different day with another delayed flight because of the luggage conveyor belt that didn't work - which paralyzed an entire airport - they could have offered us a complimentary meal on the plane."
Pros: "The Plane Flew"
Cons: "The plane was delayed. Missed my connection because the plane was delayed. No food choice, just whatever they gave me. Food was poor. Entertainment system is dated beyond belief. Staff was in no way helpful or informative regarding rebooking my flights. We were told we would be met by representatives when we got off the plane, we were not. (Same goes for my Flight from Hamburg, to Toronto) Leaving a good amount of people stranded and trying to make the final boarding call of their connecting flight."
Cons: "Late flight the crew did.t care and many people missed connections. The customer service at the airport desk was understaffed slow and rude. They we're not helpful in trying to get new flights booked and I felt like it was asking a huge favor even though it was Thier delayed flight that made me miss my connection."
Pros: "Well, it did leave on time."
Cons: "I knew the seat pitch in economy was tight, but nothing prepared me for how truly abysmal it is. I’m 6’1”. My knees were jammed into the seat pocket. The fun continued when the passenger in front of me reclined their seat. I had to angle both my knees to the side. Without a doubt the most uncomfortable flight I’ve ever done. On a side note, AC switched equipment on this flight several times. Each time the ‘system’ would split up our seats. I had to call in five separate times to pick new seats. Also, at the gate they were asking passengers to voluntarily check in carry-on as there may not be enough room on the aircraft. First time I’ve ever heard that."
Cons: "Lost luggage!"
Pros: "Ease of service and efficiency."
Pros: "everything"
Cons: "few movies"
Cons: "Very cramped like sardine tin. Not enough flight info boards in airport and they were hard to read m"
Cons: "Air Canada is always late in my experience. I always end up waiting at the gate for the inbound flight which happens to be late. It is so annoyingly dishonest, considering that the flight is announced as on-time up until minutes before the departure time. When all along they know the incoming flight is late. After we boarded the plane at origin, we spent 15 minutes at the gate and quite a bit on the runway. When nearing the DCA, the plane took a complete detour went near Baltimore and then Annapolis and then flew back to near Gaithersburg as if it was intentionally wasting time on the air. Upon landing in DCA we had to wait 15 minutes on the taxiway waiting for the gate to clear. The (one hour long) flight that was scheduled to land at 10:20pm landed just before midnight. Air Canada is awful. This happens every time I fly with Air Canada and their conduct is just cheap and dishonest."
Pros: "Knowing that there is not enough head-room for carry-on luggage, I joined to volunteer to check-in my carry-on luggage. Service agent at the counter is very helpful and great service attitude. I asked if they have plastic twistee so I can lock my carry-on luggage before check it in. Unlucky there is none. I hope Air Canada can consider providing this ( I got from Cathy pacific before at check-in luggage counter) since they may help re-assure traveler like me who don't prepare a lock for the hand carry suitcase."
Cons: "1) Flight delay for 1 hour - that is not good 2) Choice of movie are really limited - many are old and very very old movies even though are blockbuster 3) I bought carrot and celery stick; which are wet and in plastic bag => so I cannot avoid making the table wet too! Thought it should be in a simple plastic container => even though I agree to minimal use of plastic for environmental reason. 4) The insufficient headroom for carry-on really slow the boarding time and cause delay in departure. Need better idea to help with this. may be for those who volunteer to check-in their carry on, they get a coupon for priority to board next time?"
Pros: "Excellent value for Economy flight"
Pros: "Comfortable flight, very pleasant cabin crew."
Cons: "No flight entertainment at all."
Pros: "It was OK but it had to be better than the flight to Canada which was delayed 24 hours (just for bad measure). It's a cheap flight and AC warn that the "in seat" screen is no longer provided so criticism on this basis is a bit silly. I noted that the free iPads in Premium Economy provided more films but they were so dated!!! Food in PE was much better as was the general service. It cost quite a bit in the "Auction" but it was worth it I think."
Cons: "This relates to the outward trip when we only found out at the check-in that the plane was postponed to the following day. OK, we were put up in a hotel for the night but 24 hours there was not the best day of my life. I wasn't too impressed with the hotel."
Pros: "nothing"
Cons: "weather grounded non stop flight... required my finding a hotel for overnight... loss of MSP hotel, and two days rental car, too... costly and not reimbursable because "act of nature"... earliest way to MSP they said was via Nashville w/long layover... then connecting to Delta upon arrival in MSP, checked bag didn't arrive... it was filled w/medical equipment and AC couldn't tell us where it was... Delta bent over backwards to assist... AC was non-commital and not helpful at all... waited for incoming flights at the airport MSP for 8 hours... no bag... finally, Delta gave us vouchers for dinner and put us in a hotel... when it as really Air Canada's fault... etc, etc..."
Pros: "Flight attendant was helpful when I had a personal health issue."
Cons: "Pay for snacks on a 5 hour flight? What do you really get for a ticket that cost over $500. US? I paid for noodle soup. They gave me a fork to eat it after they bumped into me and spilled the hot liquid on my sleeve and slacks. Then when I went to eat it I realized that the noodles were not cooked through. they were rubbery. the liquid was tasty, but with a fork how much can you taste. Ended up giving it back after eating about 1/4 of it. Seats had no leg room even though was a larger plane. Had restless leg from the very beginning. Legs were in pain the whole time."
Pros: "My mother's attendants and the flight crew were very friendly and courteous to her."
Cons: "No information or communication about bringing your own food or snacks on board. No food, snacks,entertainment or immigration forms were available. There was some food for purchase but if you didn't have a credit or debit card then you couldn't buy it. My mother was in a wheelchair waiting to board in Toronto and would have bought food to either eat there or carry on the plane but another passenger was severely reprimanded for getting out of her wheelchair and going to the bathroom, so my mother was intimidated to stay seated and not go to the bathroom nor ask any questions as to if she could go and buy some food or snack to eat while she was waiting. Only juices were served. She was flying since 11 am and arrived at 9:30 pm without any food. The website as well as all emails should inform about luggage weight as well as food and entertainment. On a layover the attendants should be more cooperative with disabled passengers and allow them to use the bathroom as well as to go and buy food."
Pros: "Everything. The plane was immaculate, the seats were comfortable, the food was delicious, the flight crew was friendly and professional. Air Canada's abillity to transit passengers from the US to international destinations is truly remarkable and must be best in class. I went from an inbound flight from Houston, through Immigration and to the gate for my flight to London in under 15 minutes!"
Cons: "Nothing."
Pros: "Of the five planes we were on, all but one had comfortable seating (I'm 6'1" tall)"
Cons: "The lady helping us through the Toronto airport between flights made my wife cry. We had to stop to go to the restroom on the way to our gate, and the lady complained when I waited to go in after my wife came out. I told her I was going to do that, but she was apparently pre-occupied when I told her, because she was looking right at me when I said it. I then told her that I had let her know that was my plan, but she denied it, then told my wife she was just one of a hundred people. This left my wife in tears. This was a stain on an otherwise good flying experience, but it' tarnished the whole."
Pros: "At fisrt the flight was over booked. Once we had boarded their was a technical issues with the aircraft, we had to sit in our aiys with nothing to do for just under 2 hours. With this delay in mind their was no form of a free drink as a mini compensation. They had no choice of food."
Pros: "That even though there is a delay, we still made it around the same time"
Cons: "That there was a delay in the first place"
Cons: "Flight was delayed multiple times. Was tracking boarding from the Air Canada app as there was nowhere to sit by the departure gate or screens. The app didn't advise that the flight was boarding (unlike other apps such as BA). I missed my flight and they insisted on charging me more than what I paid for the entire ticket just to return home. I got back to London to find that my luggage didn't make the journey. Staff at Air Canada were unfriendly and unprofessional."
Pros: "Flight was good. Left a bit late but made up time"
Cons: "Security took nearly an hour to get through even though it didn't look very busy."
Pros: "This was my first time in Canada never been there before I had a great time until that one moment I had to deal with workers from air Canada except one agent at the ticketing desk....I had checked in online the day before however I had some card issues because they got shut down by my bank and due to the holiday in America I was unable to call my Bank prior to the airport....got to the airport and tried to explain that all I wanted to do was pay for my bag with cash ...but no one took the time out to listen each time i tried explaining myself I was send to a different location to join another line ....by the time I got to someone who was willing to listen my flight was closed ..her name was Aurora and gave me nothing but attitude when I explained my story......anyways finally got to ticketing and a met the only agent that day who exercise some level of customer service that day...if only I could remember her name ...sigh she went the extra mile because at this point I was frustrated and unsure if I would make it out of the country a sane person due to the amount of chaos I experienced prior. She got LISTENED .....SHE TOOK THE TIME TO LISTEN...got me on a new flight and went above an beyond to assist me that morning I was on the verge of a breakdown at that point all other staff member was very disgusting not only to my self but the other individuals who had mishaps that morning."
Cons: "I didn't care about putting my own tags on my luggage or I had to put it on the conveyor. But when I get to my destination and no luggage to be found, I was pissed. The only thing I didn't do was put my luggage on the plane and when I did get it, the luggage was damaged. My luggage went from Kingston - Toronto - Barbados, back to Toronto with nothing wrong with the luggage. They cancelled the last flight to Kingston,so they put us in a hotel. But from Toronto back to Kingston was hell when we got to Kingston."
Pros: "I think cost me without needing to go back and forth"
Cons: "Our flight was cancelled after already waiting through a 3.5 hour delay. The inbound flight was delayed due to weather, and as a result, there was no crew available for our flight. This left us stranded at Pearson at 3am with no Air Canada agents available for assistance. After a two hour wait on hold with Air Canada customer service, we were told the earliest flight we could get on was two days later. Unacceptable. We ended up having to buy tickets with WestJet. Weather delays are understandable. Not having sufficient customer service agents available for assistance nor having enough crew on call is inexcusable and incompetent."
Pros: "Very helpful crew and staff assisting with golf buggy ride"
Pros: "The price for a round trip flight Philadelphia to Barcelona was fantastic. Unfortunately, this was a case of you getting what you pay for. Both my husband and I were very unhappy with the entire experience."
Cons: "Airplanes were very uncomfortable, flight crew was unfriendly (smiles were scarce and you felt you annoyed them if you wanted anything), service took too long (perhaps not enough personnel for number of passengers), plane was extremely warm, food was only fair -- all other international flights I've taken have had much better food and comforts). We had long layover on return flight in Toronto and airport and Air Canada personnel were not very helpful or accommodating. When we asked for a suggestion on where we could go in the airport to kill several hours (eating, drinking, watching TV), were were told by many that the airport is bad and we're given conflicting or poor answers. Intimately the advice given put us having to go thru security and Custims again (even though we already had) and that process was extremely disorganized and time consuming."
Pros: "Very pleasant flight; excellent entertainment options to while away the time. Excellent crew."
Cons: "I was held aside at the customs area and had a difficult time figuring out what was going on. Signage was less than helpful, and staff were unaware of why I was being held. After over 30 minutes during which the gate staff could only tell me to wait and watch for my initials on the electronic board, the staff learned that some bags on my arrival flight had been accidentally diverted to Canadian customs rather than US customs, and passengers could not proceed to connecting flights until our bags were located. The customer service staff then worked very hard on our problem. I was instructed to re-book my flight, since by now the doors were about to close - but that customer service person could not re-book me, and I had to queue up again for another agent. When I got to the desk, that agent was able to get me approved to board my flight sans bag, ran me to the front of the Immigration line, and got me to my gate in time to board. I deeply appreciate her assistance, as my family was already on the plane."
Pros: "Boarding was efficient, crew were attentive, food was excellent, the "pod" was comfortable and I did not use the entertainment"
Cons: "Would have liked more info as to how to work the gizmos - had to ask how to recline my seat and never did get to grips with the entertainment. The Fast Pass specificaly said it was for disembarkation at London and so I did not realise I could have used it to get through security for ongoing flight"
Pros: "it took off and landed"
Cons: "multiple incorrect a/c notices by email containing incorrect information. Started with the confirmation of the original flight booking. It had the origin and destination mixed up but had the correct cities. That's impossible with the corresponding flight #'s. Called AC, they said; oh well. Then multiple notices in email of changes to times of depart/arrival/gates. Showing these email changes to A/ C Gate Staff, they said each of those 8 notices for departures or return flights was wrong info and they concluded; "oh well". They don't care, and they weren't interested in reporting the errors to IT people."
Pros: "The flight attendant."
Cons: "Toronto Terminal F is kind of how I envision a third-world country. At least at the higher-number gates, it's very dreary, with an occasional flying insect and signs hanging from the ceiling. Worse is the lack of air conditioning and the sporadic wi-fi service. Worst of all was the almost two-hour delay and changing our departure gate at least five times. Two fellow passengers (one a native of Toronto) said it was always like that. The trip from Toronto to London and back was fine, but I'll try very hard to avoid Air Canada and its Terminal F."
Pros: "One person assisting passengers whose flights had been canceled was gracious and skillful."
Cons: "My flight, 370 was canceled. Initially, one of the AC staff at customer service was overwhelmed and impatient. The next flight was delayed by about seven hours. My baggage didn't arrive in Toronto. I found it extremely difficult to learn where the baggage could be, spent hours on hold with Air Canada and then Dynamex, and waited four days to receive my bag. I was with about 100 people at a summer camp. The staff created a funny skit about AC, Dynamex (sp?) and the endless "your call is important to us" tape recording. I understand that flight plans must be canceled and changed due to weather, but AC relies too heavily on automated "service.""
Cons: "Our inbound flight was two hours late. When connecting through Toronto, they lied to us. They said that the outbound connection was on time, that we'd likely missed it. Then, after standing through their requisite customer service line with only one open desk for two full flights, we were told to sprint through customs. We arrived, breathless to find the connection was delayed. We were told that they don't post the delayed connections for fear that passengers won't run or that U.S. customs will close. Uncommunicative and untruthful, their service is atrocious."
Cons: "Hair in my breakfast and they wouldn't give me another meal also by the time they reached me all the options but the overlooked egg was available they didn't explain just dumped the meal on my tray table and when I asked for the other option was told straight out no... I've flown on many airlines and that was by far the most foul meals I've ever had budget airlines do better won't fly ac anytime again.... My original flight was delayed 5 hours to connect so I was transferred to another flight and my bags didn't make it so I went 4 days without luggage also"
Pros: "India ( flight attendant) provided very poor customer service during flight. I have been a nurse for 24 years and i simply asked for a cool cloth for a gentleman sitting next to me that was feeling ill and very pale. India returned with 5 emesis bags and no cloth and never once came back to check on the gentleman!!! I really wish it was not a full flight because i would have advised him to puke all over everything. How hard was it to provide a cool cloth?? Really? I know first class has wash cloths and that was an easy request. And the fact that she never came back to see if we needed anything or to tell us she did not have a cloth for him. POOR CUSTOMER SERVICE!! I will think twice about flying Air Canada again. Thank god for good citizeans willing to help strangers in a time of need."
Cons: "Poor ccustomer service by flight attendants and no follow up on ill passengers."
Pros: "The on-board and Abbotsford-based crew acknowledged that we had all had a very long day. All thanked us for our patience."
Cons: "We were informed when we arrived at the gate that the flight was to be delayed by 8 hours because of mechanical problems. 8 hours! No offer was made to book us on a different flight. No one, at anyplace along the line actually apologized for asking us to wait around for 8+ hours when the flight was delayed. We did not even know what the mechanical problem was. When we finally were able to board the flight, the captain made a personal appearance in front of the cabin to tell us that he and his crew had been called at home to fly a broken plane. He briefly explained that there were no available planes to swap out and the repair required all day. Inexcusable! Our treatment did not measure up to the Canadian tradition of courtesy and politeness."
Pros: "I didn't like anything about it."
Cons: "The crew needs to learn how to effectively execute the meal/drink service. It takes entirely too long. Also, on an international Flight, over three hours, you don't provide a snack!? And the small cup of soda we get takes over an hour for some people to get. The seats are entirely too close. I'm 5'9 and my knees were digging into the seat in front of me. Then the guy in front of me reclined and I had absolutely no room. I had to turn to the side. We didn't board until around the time we were supposed to depart. We were over a hour behind schedule. They held the plane to get a passenger's bag off because he was stuck in customs. Unless it's a funeral I need to get to, I'm not flying Air Canada again."
Pros: "We arrived nearly on time."
Cons: "They changed our gate three times and boarding was inefficient (it took them almost an hour to load a small plane) and led to a late takeoff. The customs process was ridiculous. Crew did not seem to care. No food was provided on a 6 hour flight that boarded at 6pm. Most people would not have thought that they needed to eat dinner before the flight. You had the option of purchasing snacks. The people in the rear of the plan did not receive the honor of buying snacks (or even getting a cup of water) until 3 or 4 hours into the flight. Uncomfortable seats. Avoid Air Canada until they get their act together or they lower their prices to reflect their new status as a discount airline."
Pros: "Got on flight"
Cons: "Got boarding pass but no signs to differentiate Air Canada counters (US-bound, domestic, international). Went to wrong counter and had to run to right one Booked flight. When I checked bag, I got a standby with hope that I could get on flight. Fortunately, I was able to make it. If I had connecting flights, it would have been a nightmare Same boring old movies and TV - 2 broke girls episodes. Just drink, nothing else for morning flight. Something to eat? It is an international (Can-US) flight Slow unloading of luggage"
Pros: "Food was actually pretty good and the staff did reasonably well even though most of the customers were clearly unhappy."
Cons: "A majority of flights run by Air Canada to the US were delayed. If this had been due to weather, fine, but at least our delay was caused by mechanical malfunction. Our flight was delayed for 5 hours due to multiple different mechanical issues including that the bathroom would not function during the entire flight, the wing flap had issues and the door would not seal correctly. The flight immediately preceding ours to Minneapolis was also delayed by over 4 hours. Surprisingly the flight before that also had a bathroom malfunction that prevented customers from using the bathroom. If this was the exception we could understand, but looking at the history of our flight, it's only on time 23% of the time. The poor customer service people must hate their lives. Something needs to change."
COVID-19 information
Safety measures for airlines flying from Toronto Pearson Airport to Nice
Airlines flying from Toronto Pearson Airport to Nice have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
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Toronto Pearson Airport - Nice Flights
Departure:
Toronto Pearson Airport (YYZ)Canada
Destination:
Nice (NCE)France
Return flight deals:
Nice - Toronto Pearson Airport
Cabin classes:
C$ 1,093
C$ 438
Browse origins:
C$ 673