Pros: "Crew was great. Space was good."
Cons: "The seats are a bit old and worn, it was a uncomfortable after a little while."
Pros: "Nothing much. I was not in a good frame of mind after my first leg of this trip."
Cons: "My whole experience at Trinidad airport."
Pros: "The flight was on time."
Cons: "Adequate space on the shuttle to transport persons to the aircraft"
Pros: "The crew was amazing and tried really hard to help"
Cons: "They turned the air on high to sell blankets. The boarding process was an unorganized mess. The plane was filthy!"
Pros: "The flight left on time and arrived 5 minutes early. Caribbean Airlines has a great inflight magazine and the views of the islands on ascent and descent were great."
Cons: "Very long line at security in PIARCO airport."
Pros: "Priviledged to be on a flight with a female captain"
Cons: "Bit of turbulence on descent"
Pros: "How quickly we got to POS"
Cons: "The pitch of the seats."
Pros: "Good flight on time overall good"
Cons: "Passage ways narrow causing u to be constantly bumped into if aisle seat"
Pros: "Flight was shorter instead of the 55min"
Cons: "Boarding was bad, they speak to you like stuip and you have no write to ask questions. Not my best flight"
Pros: "Service was excellent and made me want to fly first class! A more updated plane with TV and interactive media would be nice in comparison to American Airlines"
Cons: "No real choice of in flight entertainment"
Pros: "We got to the check in desk in time for our flight and the attendant told us we were late so we had to be put on standby for no reason.And she also had a bad attitude in the way she handled the situation.We called Caribbean airlines and they told us there was nothing we could do about the attendant,so we won't be flying with them anymore."
Pros: "Flight departed ahead of time, even though the long weekend saw numerous passengers."
Pros: "The washroom was kept clean. Please keep this up as it is one of my concerns when I fly CA. Intermittently the flight attendants should clean it like it is done in Cathay Pacific. It makes the flight enjoyable."
Pros: "Check in was very efficient. Kudos in this area."
Cons: "Please keep the washrooms clean on all flights. It is important service in traveling."
Cons: "Will never fly Caribbean Airlines again"
Pros: "Great service and food Friendly staff"
Pros: "All went well and staff was nice."
Cons: "I wish they had better movies to watch."
Pros: "Good customer service"
Cons: "My broken armrest. It damaged my clothing."
Pros: "Surprised we received a meal for a short flight. Was a very nice added bonus"
Cons: "Flight was delayed before boarding then an extra delay after boarding and for those who sit in the middle seats, it was just uncomfortable all around"
Cons: "The baggage handlers destroyed my suitcase"
Cons: "It was the most frustrating flight ever long delay and not enough information"
Pros: "On time departure. The crew was fabulous."
Cons: "The movie started late so we did see the entire movie"
Pros: "Caribbean Airlines they always try to accomodate you."
Cons: "The smell of the plane ."
Pros: "Continually being informed from the tv. Especially when the tv showed the map and the location of the plain before landing"
Cons: "Didn't get any snack. That would have been a plus. Plus the staff could have been a bit more hospitable"
Pros: "The crew members kept us alert, very friendly.. First time flying with Caribbean airlines and it was great."
Pros: "The air hostess"
Pros: "Checking in was good, staff was very accomodating."
Cons: "We had to wait in the rain until someone with a wheel chair was lifted into the aircraft. The Airline on rainy days, should AT LEAST have active staff with umbrellas out to assist passengers. None of the staff thought it best to either have the wheelchair bound passenger board separately (before or after), or ask passengers to hold on at the side until she was lifted. Instead, passengers with children were waiting in the rain while the staff shoddily loaded the poor woman (in the rain without so much as a raincoat) into the aircraft, and with no apology to her or the now soaking wet passengers."
Pros: "Food was well prepared. Crew was very welcoming and tentative to all passengers."
Cons: "Plane smelled like bathroom when boarding. Same issue when boarding from JFK to MBJ on Carribean Airlines. Smell disappears once air is turned on once inflight. Entertainment is not in-line with competitors. TV's are too high and shared by 4-6 passengers."
Pros: "Highly professional and warm personal service from the flight attendants."
Pros: "The crew was quite helpful and tried their best to ensure that my son and I were settled. They assisted with luggage."
Cons: "Travel information and history is not linked. I traveled from Kgn and went through great hassle to physically carry my son through Airport to Aircraft. I had to take his booster seat with me because the airline does not provide one. My take is children travel with the airline frequently and I think the airline could invest in a child seat especially for a child with special needs who has to be supported when seated."
Pros: "Timely departure of flight. The fact that you are still allowed a xhexked piece of luggage and served a hot meal. Our flight also landed earlier than expected which was a welcomed bonus."
Pros: "Was my 1st time flying with carribbon airline. Even though the flight was short, it was good, the flight attendant, the staff we'really great. I plan by God's grace is will travel with Caribbean again."
Pros: "Food was OK and price was reasonable"
Cons: "Personnel are check in was so abrupt and unprofessional and spent most of his time chatting with other staff. They were so unhelpful and unpleasant. I was not even greeted upon arriving at the counter first word out of his mouth was passport that's it. We had a long delay and crew didn't even offer us drinks in first class until we were almost ready to take off."
Cons: "Plane problems caused three hour delay. Wauting in warm waiting room not enough seats."
Pros: "They flight crew was very polite and receptive"
Cons: "The seating wasn't all that comfortable for a 4 hours flight"
Pros: "Nice staff and cabin crew"
Pros: "THE FLIGHT WAS on time."
Cons: "The website was under construction so I could not check in on line..Got to Piarco and the counter people tell me my ticket was used...I said how can it be used I am standing in front of you....I can only say what I see here maam....was her response..I had to wait from 8.25 pm to 955 pm while she consulted with The Supervisor who walked back and forth doing gods knows what...at 1000 pm I went back to the desk and insisted to speak with some one else....at this time the response was .....IT WAS THE COMPUTER THAT HAD A GLITCH.....NOT EVEN WE ARE SORRY..."
Pros: "That they let me sleep"
Cons: "They didn't wake me for the meal"
Pros: "Left on time. The captain gave updates. The service was great. The crew was professional"
Pros: "The entertainment was not working on my row of seating or on another I tried. For some yes. While I declined the offer of a blanket when offered, I had to wait quite a while when I changed my mind. I did not so enjoyed the food, as it was too salty. I should remember next time to complete a special request. Being on a low carb diet and with the two options, I was impossible to please. The effort however is noted.. Due to the carnival season, they offered rum pooch as a gesture,"
Pros: "Overall I found this to be a good experience. The flight departed and arrived on time, which is always important to me. The flight was too short for food and entertainment."
Pros: "They were very pleasant and quite responsive."
Pros: "The on time boarding and departure."
Cons: "How tight the seating and space are."
Pros: "Flight was on time and crew were very polite which means a lot to me,"
Cons: "There was not anything significant I did not like."
Pros: "It was quick and simple"
Pros: "On time and some thing to eat to hold you till you get to your destination."
Pros: "A pretty empty flight"
Cons: "The fact that there was a huge scramble with reservations....My flight was 2 pm, however, passengers who were present for the 4pm flight was allowed to board ahead of folks who were there for the 2pm flight."
Cons: "The seats were very very uncomfortable. The seats need to be redone."
Pros: "The crew was pleasant"
Cons: "The flight left New York late."