Daily cleaning, installation of cabin HEPA filters on flights from Toronto Pearson Airport to Lajes
Scores according to KAYAK customer reviews
Pros: "Sleeping and being left alone"
Cons: "Food, Service by cabin crew because they never smiled"
Pros: "We upgraded to first class, so everything was perfect!!"
Cons: "Real time information about departure and gate info for delayed flight would have been helpful"
Cons: "It cold be better if there is no flight delay which put in cause all our plans!..."
Pros: "Everything was on time"
Cons: "Lots of hidden fees, horrible customer service, no flight entertainment available, seats were uncomfortable. Definitely would not recommend"
Pros: "Not much"
Cons: "A modern airplane properly equipped with padded seats and provisioned with quality food. Charging outlets!!"
Pros: "The crew on both flights were despite the first flight being delayed by 2 hours."
Cons: "More communication with the passengers."
Pros: "The staff, the linens, the fruit"
Cons: "Bigger bathroom, more padded seat with adjustable bolster"
Pros: "Movies and friendly crew"
Cons: "Food was not good Too much meat"
Pros: "Probably won’t buy from Kayak again."
Cons: "Charged double for baggage on moble check in. Called 3 times - spent over an hour to find out since I bought discount tickets no refunds for excess baggage. I didn’t want excess baggage their website automatically charged double - website said ecess charged automatic when checking in. Won’t use kayak again."
Pros: "The drinks were available."
Cons: "The drinks were expensive."
Cons: "When I booked the flight, your site said that I would not have a luggage charge, but I was charged 37 euros more when I checked in."
Pros: "The fact that I made my flight."
Cons: "In incompetence of the clerk that checked me in, and the fact that I was thrice charged for my bag, because he didn’t know how to use the computer."
Pros: "I liked that the airline provided blankets pillows and headsets at no extra cost for our 8 hour flight. The crew were very nice and accommodating. The food was good."
Cons: "I did not like having to pay 75 Euro for one checked bag. That should Have been more clearly set out when booking a flight. The entertainment could have been better. Poor reception for some shows."
Pros: "We got our luggage at destination"
Cons: "Luggage fees were excessively higher. Paid €40 per checked in bag one way! This was because our tickets were “on sale” and didn’t include any checked in baggage."
Pros: "Comfortable chairs with foot support., friendly staff, good food and choice of entertainment."
Pros: "First off I'd never heard of this airline but that was ok because we (group travel) were originally booked on another aiine I'd never heard if before either called Nirwegian. Well less than 24 hrs before we were scheduled to fly out, the exact same day, they cancel our flight! After a lot of phone calls and wait times we were booked onto TAP AIR PORTUGAL. Easy check in, my carry on was great, entertainment was on point, food was good (first European trip), crew was nice, plane was huge; just a good experience overall. I will definitely fly with them again."
Cons: "Food is horrible and the airplane la are very old."
Cons: "Flight was three hours late."
Pros: "Free food and drinks. Pillow and blanket and ear buds all ready on each seat! More spacious seating."
Cons: "No indication booking was discounted flight on kayak website! Charges for baggage very , very high!. Very bad border crossing as we waited in line for a simple passport stamp for 3 hours!!!!!!"
Pros: "Good food serving times."
Cons: "The hospitality of the airline crew is very poor as they are extremely rude to their customers. The planes I flew on were very out of date and not comfortable for international travel. I have flown on many airlines, but these planes were by far the worst. Cheap price, for a reason. The seats didn’t recline, the food was terrible, no options were given for food, and the movies were pre-picked. No one had a choice in what they watched. Very outdated. I had 2.5 hours to board my connecting flight and they caused me to miss it. As I waited in the customs line entering Lisbon, I asked a TAP representative if I’d have to get out of the line up and go right through as my flight left at 2:10 pm. They said you will make it, stay in line. I get near the front of the line 2 hours later... hundreds of people were in this line and they only had 2/10 customs agents available!!! I ask another representative how far my gate is since my flight leaves in 30 min and she told me “no you missed it. but don’t worry others will be missing it too”. So no I did not miss it, you caused me to miss it cause I already asked if I would and you people told me no. I run to the gate, which has now changed to the other end of the airport, so I run to that gate and it is 10 min before the flight is to take off. I ask the desk agent at the gate and he tells me the flight has already left. Others had missed it too due to the insane customs line up. So the plane left 20 mins earlier than scheduled with only half it’s passengers..... unbelievable!!! When I went to the service desk they did not show any sympathy or apologetic behaviours whatsoever."
Pros: "First class accommodation was great! We had about a 3-hour flight and would have appreciated a blanket, pillow and a headset."
Cons: "I didn't like that first class was checked in first at the counter. But everyone rode on the same bus and disembarked at the same time so first class didn't really board the plane first. Some of the TAP counter employees were very unhelpful & actually dismissive. We had gate 19 and there was no sign of activity when it was time to board. When asked some counter employees, they couldn't care less. You should post something at the gate assigned about a gate change or delay. A lot of passengers were confused and uninformed."
Pros: "The hotel and accommodation were prepared, as we delay the connection flight to Miami because of the bad weather. BUT NOBODY GAVE US A CALMING INFORMATION ABOUT THAT 3 HOURS LONG TIME. WE WERE FORCED REMAIN IN THE CABIN 70 MINUTES AFTER LANDING!!!"
Cons: "The charged an extra cost for normal luggages, however it was free while booking. Istvan Sas U3MNSD and Iren SasneHarazin U4812T PLEASE GIVE OUR MONEY BACK! OTHERWISE WE CLAIM FOR COMPENSATION BY LAW."
Pros: "The check in was smooth and boarding was quick"
Cons: "We had problems with TAP up front related to baggage fares and them keeping the $85 I paid for my son who is 2 meters tall to be in an exit row and then assigned to a different seat. He was miserable for almost seven hours."
Pros: "On time and waited for our connection from Miami without any fuss"
Cons: "Comfortable seats but very luttle legroom"
Pros: "Friendly staff"
Cons: "The food was only for meat eaters and not very Good. Would have liked a vegetarian option."
Pros: "When boarding the fligh TP 209 on October 27 2017 I found that my seats that I paid for well in advance are taken by other pasengers an I am given a totally different and very bad seats. What did I paid for, after all. Why push people to buy seats and then do not provide. I did not get the service I paid for and will Be requesting my money back for the complete flight."
Cons: "The stuard I tried to discuss the matter did not even try to help, instead he only smiled in return and suggested to file a complaint. That was totally unaccepltable."
Cons: "As I keep metioning....you guys need to be more generous with the Victoria program. I fly you guys a minimum of 7 or 8 times a year, plus numerous partner flights, and what do I get? no free upgrades, 60,000 miles to become gold etc etc"
Pros: "Flight on time and safe Crew very pleasant"
Cons: "Cramped seating Boarding dreadfully slow"
Pros: "On time, clean airplane, polite air crew and a sandwich and soft drink."
Pros: "the food , drink and the crew"
Cons: "seats not very comfortable. plane full up"
Pros: "Honestly I didn't like anything because before I boarded , I was charged for all my luggage . They said that tap changed there policy , how I suppose to know ? Why didn't it say anything while purchasing a ticket"
Cons: "I was charged for my 3 luggage . It's not fair . I still have the invoice , before ibbook the ticket it said that you get free luggage ."
Pros: "Seats were comfortable in economy although no one is ever happy with how little they recline, crew was friendly and helpful. Entertainment selection was larger than most airlines I've flown on."
Cons: "Flight left Toronto at midnight, the crew served a meal and it was about 2 hours after departure that the cabin lights were finally turned off. On an overnight, overseas flight, turn off the lights and service breakfast with a noon arrival like all the flights I've taken to London do."
Pros: "Cute meal already waiting for us at the seat when boarded"
Cons: "The boarding process seemed very unorganized. The people and police that were working weren't friendly at all."
Pros: "No issues, short trip, friendly staff, comfortable ride..."
Pros: "Attendants were great throughout. Prompt takeoff. Food was good; drink service even better! Best movie selection I've seen on commercial planes. Seat was comfy. I enjoyed the flight very much and will always consider flying with TAP."
Cons: "Flight Washington late."
Pros: "One of the best flights my husband and I have had in awhile. Comfortable, especially for a 6 hr flight. Good movies, crew very nice, food okay."
Cons: "Overall it was a good flight - no complaints!"
Pros: "On time departure"
Cons: "Slow baggage claim"
Cons: "First flight was delayed by just a half an hour and we arrived in Portugal. We had a connecting flight to AMS with also TAP and had a two hour window to make the next flight with the same company (TAP). We were in line for passport and then security and talked to several TAP employees and they said we would be have time and wouldn't have a problem catching the second flight. Well, we got through the lines with 30 min before our next flight and they wouldn't let us on. Customer service and organization of the airline is really poor. The aircraft had minimal room and no entertainment. We got on our next flight five hours later and all they gave us was a $10 food voucher. So poorly managed."
Cons: "Filthy dirty airport, club and plane. No power in the seats to boot. Clown show. Never again see above."
Pros: "Everything was good"
Cons: "I enjoyed flying with tap"
Pros: "Five stars for TAP, good attention of its staff, good food and attention during the flight."
Pros: "Big space between seats. Best screen entertainment."
Cons: "Food was only average. Especially fish."
Pros: "Lisbon is a great location to have a long layover, any time of the year!"
Cons: "The customs line for non-EU passengers at the Lisbon airport was absurd..."
Cons: "Long lines at check-in and airline checkin-counter number confusion."
Pros: "Basically on time and the employees were very efficient and professional."
Cons: "Having to take a very crowded shuttle bus to the plane."
Pros: "Nice flight, clean planes, decent amount of beverages/food provided, good TVs"
Pros: "Crew was good. Seat was uncomfortable"
Cons: "Cushen worn out flat"
Cons: "I paid for business and there were no TVs or any entertainments from Portugal to Boston on Airbus 321. The seats barely reclined so basically I was charged for business and got a premium economy seat. They do not have a business section, never flying with them again."
Pros: "No complaints about the crew"
Cons: "The in air entertainment didn’t work and the flight was 2 hours delayed."
Pros: "The leg room was awesome, for a 6 foot tall person! I really liked the meal and the wine served was actually quite good, with generous servings! Crew was so friendly and accommadating, really nice people! I was very comfy, even with the trubulance"
Cons: "Honestly, I am sure everyone is going to comment on the brakes at landing, but it makes an amusing story."
Cons: "The crew never announced that the flight was delayed by one hour. Boarding was disorganized even with the plane being half full. The crew is Ok and not taking control of situation."
Cons: "They had us board from the front and the back of the plane, and a gridlock ensued in the middle with people trying to cross paths to get to their seat. When we landed, we sat on the runway for 20 minutes or so waiting for a gate. Customs/immigration in Boston was HORRIBLE, we waited in lines for over 90 minutes."
Cons: "Flight was 2 hrs late then when boarding they loaded all of us in a bus. We’re packed in and then stood on he bus for over a half hr waiting for the cleaning crew to finish. Why we didn’t just stay at our gate till it was ready? Idk but everyone seem to not know what they were doing and very unorganized"
Pros: "Couldn’t drink it since I am pregnant, but free wine with dinner."
Cons: "Plane was hot. Was in the back and had to sit for a while before air was turned on. No entertainment. Bad weather made our flight 2 hours longer. Couldn’t sleep on overnight flight as ailes were busy for the rest room."
Pros: "Good flight, nice crew. Food was just ok."
Cons: "Food was bad"
Cons: "Expect major delays ."
Pros: "All the expectations are met: on time, professional staff, average comfort, ok food."
Cons: "Rowdy older passengers"
Pros: "The airline crew/staff was FAR MORE SUPPORTIVE than I have experienced in more than a dozen top ranked airlines. In particular, there was a crew member named GONCALO RODRIGUES, who seemed to have led every other member to perform at their best, by his model of service toward the passengers (customers). Such a staff can/must be utilized for training purposes and be rewarded in order to follow the concept of continuous improvement and stay abreast with leading airlines..."
Cons: "There are a few points that need to bee taken into serious consideration - for instance - like as below: 1. More choice of meals on board... There was ONLY PORK containing meal served during the flight and nothing else was available, which came as one big surprise. 2. My Baggage did not get boarded... and had to waste a great deal of time... The misplaced baggage staff member at the Toronto airport need more training toward customers' satisfaction. 3. More choice for on-board entertainment"
Pros: "Everything was on time. Good flight."
Cons: "My seat was broken and would not stay in upright position. They took too long to serve dinner."
Pros: "It was clean."
Cons: "The vegetarian meal flying to the Azores was good but coming back to the US it was awful."
Pros: "Did not enjoy anything about this airline or flight. Everything is so backwards"
Cons: "Flights on Azores Airlines/SATA are always delayed. It is a shame that it is the only airline that flies to Terceira Island. They delay flights due to "operational issues" because they cannot get their stuff together. The crew was also unfriendly and while we were already 4 hours delayed one of the crew members (leader) had the audacity to tell her team "why are you guys in a hurrry for?" HELLO! We are already lady. Work harder and faster so we can make up some time. The food was disgusting and they barely give you anything to drink. Also, the planes are very old. Seats uncomfortable, no leg room, no TVs and stink."
Pros: "Flight staff was professional, vegan meal was decent, good leg room"
Cons: "Seats were fairly hard and uncomfortable for a long flight"
Pros: "The price was right. All pre-flight personnel were very helpful and friendly. The flight was short and did exactly what it was intended to do."
Cons: "Don't expect any entertainment or decent amount of room. They cram you on and off you go. Worth it for me ..."
Pros: "Everything was easy!"
Cons: "Everything was fine thanks."
Pros: "Delayed 4 hrs; boarding agent couldn't give any details (meanwhile me kids are screaming); seats were narrow and I couldn't lift the armrest up out of the way. Food was terrible. No entertainment visible from our seats and the headphones didn't work. Flight from BOS was much of the same. NEVER FLYING SATA AGAIN!"
Cons: "Airline was 2 hours late and missed our connection which made us miss our first port for our cruise we then had to make other arrangements while the airline did nothing to help. I would NEVER FLY with them again."
Pros: "SATA was very hospitable when our flight was delayed into the next day. They provided a hotel and dinner/breakfast vouchers."
Cons: "The App proved to be useles when our flight was delayed 14+ hours. We were able to check in the day of the flight, but were never alerted when the flight was delayed. We called customer service and waited on hold for 30+ minutes without connecting, even though the automated message said the wait would be 6 mins. Communication as a whole was quite poor and created a lot of anxiety amongst the visibly upset travelers."
Cons: "I was scheduled to fly and was delayed for 3 days in Boston. I am still waiting to hear back to be reimbursed for the taxis/ubers that I had to take to the hotels that were provided. The hotels were 40 minutes (1st night) and 1 hour (2nd night) away. There was no one available to talk at the airport and the line was ridiculously long. I had planned a trip for 2.5 weeks exploring Portugal and Spain and missed the Portugal portion completely because I was delayed in Boston. I finally gave up waiting and bought a ticket through a different airline so I could meet my friends and not miss any more of my trip."
Pros: "generally efficient"
Cons: "bad food, no entertainment at all, did not come through offering water on long flight, toilet paper ra out in bathrooms"
Cons: "Way too warm, uncomfortable seats, no entertainment"
Pros: "Asked for emergency seat, so space was not a problem. Temperature was cool. Seat uncomfortable."
Pros: "Free wine with dinner. crew was attentive."
Cons: "had to walk a long way on the tarmac to get to the plane."
Pros: "Free food and beer"
Cons: "3 hour delay and sizee of seats - SMALL pitch!"
Pros: "I liked the food and champagne :)"
Cons: "Didn't appreciate the fact that my flight was canceled and changed for a day later"
Cons: "They lost my luggage."
Pros: "everithing is good"
Cons: "Flight was cancelled"
Pros: "The crew was very friendly and boarding was pretty fast"
Cons: "No tvs for movies. To much drink were offered and a guy next to be got drunk and then was acting inappropriate"
Pros: "The flight crew was absolutely wonderful and very helpful with our 3-year-old son. He keeps asking to go on plane again because of how attentive they were and made his trip very enjoyable."
Cons: "No entertainment at all. The seats could have more recline as it was an overnight flight and nearly impossible to sleep. The trays for business class are so close that it is awkward and uncomfortable to use."
Pros: "Had two seats to myself. Hot breakfast."
Cons: "The airport in Lisbon was terrible. Got bussed 20 minutes to get to terminal and had to wait 2 hours in line to get through passport line. Could not find my bag, finally found it in a heap to the side. My friend traveling Air Canada had no trouble same day same time."
Pros: "Food was good. Full dinner and breakfast"
Cons: "Made us get off the plane in Azores but would not let us in to shops and cafe. Meal not served till 11pm. Seats very narrow."
Cons: "The 12 hour delay without being told why. We would be told we would leave at a certain time and then it was cancelled, told a different time and it was cancelled, and told again, etc was suppose to be in Lisbon in the morning, arrived in Lisbon near midnight."
Pros: "Nothing. We didn't take this flight because of the SATA airline strike which left us stuck in Ponta Felgada for 2 days."
Cons: "We were majorly inconvenienced when finding out our flight was delayed, then cancelled completely, the. It happened again the next day. Lost 2 days of our trip whih were supposed to be in Lisbon. We found a Ryanair flight to Porto just to get to the mainland. What a nightmare. Never flying with Azores/SATA again!!"
Pros: "The flight left on time, flight attendants were friendly, some options on the TV (better than none)"
Cons: "Not much offered on the TV entertainment systems. The food was pretty bad. Otherwise the flight was fine."
Pros: "Crew was great!"
Cons: "Flight was freezing, departed late, baggage took 35+ mins to get to carousel :/"
Pros: "Large comfy seats."
Cons: "Among the drawbacks, long immigration lines in LIS, despite the opportunity to go thru immigration in the Azores - lost opportunity for the airline to market its efficiency and convenience."
Pros: "Earlier TAP flight was late and caused me to miss my connecting flights. I will try hard never to fly with TAP again."
Cons: "Flight was cancelled because TAP flight was 2 hours late in picking me up."
Pros: "Fast boarding, on time arrival, qick baggage delivery. Lots of leg room. Friendky staff."
Pros: "The friendly staff and free food and drink."
Cons: "There was no entertainment."
Pros: "very friendly crew"
Cons: "no on board entertainment Old plane"
Pros: "The exit seat."
Cons: "No blankets " this isn't a night flight". No food. Dirty plane."
Pros: "I witnessed several instances of the crew going out of their way to help people. I was astonished at the level of service. Also it was very cheap and the landing was like a feather!"
Cons: "Nothing was wrong it was GANTASTIC"
Pros: "Friendly crew, clean plane, on time, overall great experience."
Cons: "The entertainment system in the A330 did not work."
Azores Airlines and TAP AIR PORTUGAL have all waived their change and cancellation fees on flights from Toronto Pearson Intl to Lajes. Confirm policies on booking site.
An average direct flight takes 5h 40m, covering a distance of 4353 km.
There are 3 (direct) flights between Toronto Pearson Airport and Lajes per week, averaging 0 per day.
In the past 3 days, the cheapest round-trip tickets were found on TAP AIR PORTUGAL (C$ 530) and Multiple Airlines (C$ 644)
Azores Airlines flies twice weekly (Tuesday, Thursday), TAP AIR PORTUGAL flies once weekly (Thursday).
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Toronto Pearson Airport to Lajes.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Lajes from Toronto Pearson Airport is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Lajes with an airline and back to Toronto Pearson Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Lajes from Toronto Pearson Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Airlines flying from Toronto Pearson Airport to Lajes have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Toronto Pearson Airport to Lajes
Masks required on board, masks provided on flights from Toronto Pearson Airport to Lajes
Social distancing seating
Middle seats unavailable to book on flights from Toronto Pearson Airport to Lajes
Testing for antibodies, testing for symptoms for flights from Toronto Pearson Airport to Lajes
Waiving of change fees. Search flexible flights from Toronto Pearson Airport to Lajes