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Pros: "Usual air India good service"
Cons: "We were told luggage to be collected at vasco de gama. It was unloaded at Bangalore. We then had 13 hours stuck in the airport with our luggage. Had our luggage not been unloaded, as expected, we would have a bit more freedom to move about. My luggage tickets had come off so I had to re-check in in. They then gave me the wrong labels saying i had to check in at internationals. This caused terrible chaos and they did not seem to understand when I tried to explain that going from Bangalore to vasco de gama was domestic. Other than that a pleasant journey."

Pros: "Comfortable seats with more leg room than usual. And the seats reclined more than usual."

Pros: "Leg room was decent"

Pros: "AirIndia Charges pretty good amount for ticket prices compare to other airlines but internal seats and other infrastructure is pretty old. Please upgrade the flights."
Cons: "seats, entertainment system, lights are pretty old. Need upgrades."

Pros: "Only onboard forc1 hour. Staff seemed very nice."
Cons: "Only a short flight so nothing to comment on."

Pros: "Staff was very courteous overall. Food was ok. It used to be better in the past."
Cons: "entertainment was not working with few head phones on different seats. Ground staff can be more organised in traffic management at the time of boarding the plane. Different staff was giving different instructions aggravating the passengers and the staff members in return."

Pros: "The space on the aircraft and overhead cabin space was good The crew was very supportive"
Cons: "The entertainment system was not working and the headphone also did not connect"

Pros: "Short but comfortable flight. Staff were friendly and attentive"
Cons: "Delay wasn’t announced until almost close to scheduled departure time"

Cons: "Flight delayed so missed connection and they put me on next day. Zero courtesy by airport help desk."

Cons: "Really cramped seating, very little legroom. Most ic-country flights within India were more spacious."

Pros: "Pretty comfy. Most staff is decent."
Cons: "Infotainment system is hard to use and always half broken."

Cons: "Dirty plane seat , no good food"

Pros: "crew members were polite and service oriented"
Cons: "security checks at the gate, past gate, and before stepping into aircraft were over and redundant to a point it felt like being hassled."

Cons: "No onboard entertainment"

Cons: "The food is served buffet style. Obviously that does not keep it at the correct temperature for 25+ hours. I battled Food poisoning within hours from getting off the plane."

Pros: "I liked nothing. Starting from bagage transfer from SpiceJet in Delhi"
Cons: "Behavior of customer service in Delhi Airport. Absolutely unethical behavior from an agent called Vikash who claimed to be a manager in transfer disk in Delhi."

Pros: "First of all there was no one at the boarding counter That could relay any flight information. The flight was delayed by two hours. I just had to sit there and wait without any communication. I had no idea what time to tell my sister to come to the airport. It was midnight when my flFirst of all there was no one at the boarding counter That could relay any flight information. The flight was delayed by two hours. I just had to sit there and wait without any communication. I had no idea what time to tell my sister to come to the airport. It was midnight when my flight arrived in Delhi.ight arrived in Delhi."

Cons: "Everything"

Pros: "Improve the toilet (very dirty) Food as in breakfast was very bad especially fm Dehli to Birmingham Asking for help not helpful Should offer more snacks bse when we don’t like the food or hungry or food does taste good it will help passengers"
Cons: "Toilet and food (breakfast) No refreshment food I will never want to try Air India again seriously!!!"

Pros: "Timelines, and the times of arrival and departure are convenient"
Cons: "Old plane, some entertainment systems didn't work, food was not appetizing"

Cons: "3 hours late. uneatable food"

Pros: "No words to mention it how good it is"
Cons: "I liked all things"

Cons: "TV screen was not working."

Cons: "Add more movies selection."

Pros: "Everything else was very good."
Cons: "delay in boarding."

Pros: "All"
Cons: "None"

Cons: "Mumbai ground staff helpful & pleasant."

Pros: "Crew treatment of passengers"
Cons: "The food on the flight from SanFrancisco to Delhi on the 14th August was very spicy."

Pros: "Overal Good"
Cons: "Food quality is not upto international standards If you wan to competete, the only thing that will put you down is the Food QA"

Cons: "They should upgrade/fix the broken devices."

Cons: "Seats are broken. Entertainment system doesnt work."

Pros: "Doesn't matter when I say what I didn't like"
Cons: "We were seated in the 3rd row to a wash room which was broken even before we took off. Water (mixed with pee and other stuff) started leaking and the staff started to put down news papers and sprayed some perfumes. During the flight the leak got worse and carpet under our seats got completely soaked with pee waters. It smelled horrible and we couldn't even put our legs down. Crew didn't do anything to alleviate our pain. They didn't even bother to check on us other than to serve food when the time is up. It was the worst 14 hours our family had to live in our entire life. Shame on Air India."

Pros: "on time and direct routing. cheaper connection in India.As always, there was one broken bathroom."
Cons: "Broken parts everywhere. poor food choices. Veggie meals only. controller barely worked.headphone jack loose. poor announcements."

Pros: "Food was good"
Cons: "The air hostess was rude to the elderly passenger who might not have ever flew and in the other airlines the crew members are really very helpful, they give a smile all the time and give special attention to the elderly, this was missing in this flight."

Pros: "Food."
Cons: "Boarding."

Cons: "Air conditioning was much too cold."

Pros: "I liked the food served"
Cons: "No crew member came to collect the jacket from psgrs and finally I had to ask for it. Your inflight supervisor and at times even commander used to come around and enquirer about the passenger comfort quality of food etc. none this time. Seats do not recline fully some one needs to do a preflight check."

Cons: "Service"

Pros: "Friendly and helpful staff."
Cons: "Property is a bit old, but in general still in good condition"

Cons: "Flight was late by 2 hours which was informed at the last moment. Flights from Jodhpur to Delhi of all other airlines operated on schedule."

Pros: "Absolutely nothing"

Pros: "Short Flight duration"
Cons: "No inflight entertainment form EWR to MAA. Unclean toilets, torn seats and very rude flight staff"

Pros: "service and staff excellent in business class, food and wine very good."
Cons: "old interior, seats worn out, little cushion, and very uncomfortable. i was on a 14 hr flight NY, USA to Delhi, India and back. my back was in extreme pain."

Pros: "Smooth problemless"

Pros: "direct flight"
Cons: "Teeny tiny exit row seats, the width was unbelievably very less"

Pros: "Food quality and quantity was good. Staff was courteous and attentive"
Cons: "Aircraft equipments can be more up to date. Few tv screens were not working."

Pros: "Our family was seated together"
Cons: "Zero entertainment on a 3.5 h flight. Washrooms dirty. Service poor."

Pros: "Its a direct flight from Del to SFO"
Cons: "Food Entertainment Services Drinks availability cleanliness"

Pros: "Counter staff need better software and training Learning to type would help"