The flight crews were extremely professional helpful and courteous. Departure and arrival times were accurate. No delay. Thanks
The flight crews were extremely professional helpful and courteous. Departure and arrival times were accurate. No delay. Thanks
Everything about Korean air is great, hands down! Will always prefer this airline from other carriers.
I enjoyed flying on Korean Air. The service was great and the food was yummy, especially the bibimbap and cold spicy noodles. The only thing that bummed me out on this red-eye flight was that my seat did not properly recline so I was not able to sleep.
Ford not that great the seat not to big for leg room like other airline
On time and flight crew are always so happy to help and always smiling unlike other airlines.
It was ok. Not good and not a bad experience
not too bad but not too great either. Service on all airlines declined ever since covid. Your Delta Stewardess are not that friendly at all. :-(
I like your stewardess, they are nice. However, your food could have been better and wheres your dessert? You do not offer beer or scotch. I do not drink alcohol biut my husband can have one or two, he has to ask if he can have one. during dinner or lunch, it should be offerred. Also, you do not have the most famous drinks ginger ale
Stewardess are nice. Food could have been better and should have a better dessert. They do not offer scotch or beer. You have to ask for it. I also was not happy that you do not serve ginger ale and or cranberry juice. This is my first time that an international flight do not have this. I go home overseas every year and when I travel through ANA, Delta, Qatar, JAL, Asiana Air, United Air. they all serve this two very famous drink. You do not have a great snack tray.
Not accommodating ground staff On board slow service Crew members not very friendly
The type of the food requested (Asian vegetarian) was not properly met with. They have very limited snack items that may compensate for the main meals.
Fast and efficient boarding. Flight was on time. Service was very good for our long flight. First time flying with this airline and I would highly recommend.
Pleasant crew. Very long flight, a bit uncomfortable at times being seated, but not too bad.
Seats could have been more comfortable, but it was a pretty good experience all things considered
Boarding is fast and easy for economy class, food was ok baggage policies are good
I hope their usb charging port works. None of their usb port is working. Boeing 777 LA to Taipei (vs)
Poor services. Not meet 5-star airline standard. Disappointed with the poor food and drink selections. Cabin crew is not attentive at all. They even skipped me during meal service (not sure if it is intentionally).
The flight went well. Everything good. Boarding. Meal service. Snack (crackers) & Drinks. (Could do with more selection like a sandwich). The seats did not have the annoying footrests (that dig into your shins when you stretch out your legs.). Entertainment was good as I watch 4 movies. Screens were bight (adjustable) but could do with privacy filters on them to prevent light from the passenger next to you shining in your face. They need to have milk for hot black tea though as coffee creamer just never makes tea taste nice.
EVA would not help with ticket issue since they were purchased through a travel agency. Even though it was EVA ticket stock. Travel agency Budget Air didn't reissue ticket after airline change which I didn’t learn until trying to checkin on Christmas Day and there was no contact number for the agency to help. I will never use Budget Air to purchase flight again and disappointed in EVA’s refusal to help. Thankfully just under 12 hrs before departure someone from the agency was available to reissue tickets. I was starting to think we would not be flying and the stress trying to resolve was completely unacceptable.
Everything was fantastic! The crew really went above and beyond to make it a great flight. I felt cared for with EVA.
The overall flight went well and the aircrew was pleasant.
Cathay Pacific seems to be an airline in trouble and on its way out. Lots of broken or poorly functioning things like entertainment screens, seats, and enough well trained staff to handle a full flight. Sad...
Excellent. Planes are a little older and could get some refurbishment, but besides that everything was excellent.
Not impressed with check in desk staff at Vancouver airport. Not a professional mind service and not cared or tried to help. Don’t think I would fly with them again
Seats were very comfortable. Crew were excellent. Food very good.
The coffee in Premium economy and economy is terrible. That's it. Everything else is great
The aircraft was slightly newer but the food was very bad. Bland and uninteresting. Nothing special at all.
Lounge in pukhet not good Very nice new aircraft Super crew as nearly always with Cathay
I felt thirsty and asked the flight attendent for water, but no one came for more than half an hour.
The crew were fine. I didn’t enjoy the food at all. I found it unappetising and really had trouble eating it. The comfort level was fine and our return flight is with Cathay Pacific but honestly I probably wouldn’t fly Cathay Pacific again.
Old cabine without flat bed in business for a 12 hour flight is not acceptable
They charge me for luggage which is was included on the ticket
Business class in the second leg - CDG-EVN was a disaster.
I have used Air France and KLM many times it will help if they change their menu's feel like it's been the same for years!!!, Especially the breakfast. Overall the flight was good and enjoyable.
We transited through Chad and what was supposed to be a 1hr 20 minutes transit time lasted over 4hrs. We didn't get regular updates until we complained. After a 10hr flight from Paris no form of refreshment given and finally arrived Abuja over 6hrs later and none of my bags came
A couple of minor delays in boarding but very professional and efficient staff.
Je n'ai pas pû incliner mon siège et une des hôtesses ne comprenait pas ce que je disais. Je devais parler fort
their gluten free lactose meal is the best, I have never been satisfied with my flight meals. I definitely enjoyed my flight and the chair is very spacious for economy. I'm so glad Delta is my flight way back to NY.
The crew was great and handled our unexpected detour with proactive communication.
My seat was so uncomfortable, and the headrest was broken. Very very disappointing for the price I paid.
Everything was great. I really like how they had their safety film set up showing you the beauty of the country.
Inexperienced crew. Food was so so. They lost my luggage on a direct flight. Was flying business so my luggage was priority. Not impressed.
I liked the early check in. Flight was a bit bumpy due yo weather. Overall, everything went well.
It was awful. For a 37 minute flight time,we had 1:30 hours delay. If someone had a connection flight he or she couldn’t reach for sure. The only positive point was online check in.
Limited snack options cause the snack vendor was on strike
The 6 hour delay with minimal updates was not handled well. After many complaints from most of the un-boarded passengers, food vouchers were offered. The catering strike meant there was no food or snacks on the plane. Beverage service was heavily impacted, only water or juice was available. The staff at the gate was kind enough to inform that "if you want to eat on the plane, you will need to bring it on when boarding".
It was an excellent experience, traveling from Toronto to Denver with United.
Ontime boarding. Almost 1 hour take off delay. We could have boarded slightly later since the pilots were in traffic
I go am isle seat because it was half empty Food strike no food available
Flight was delayed, jeopardizing the following connections. Food was terrible. Crew was great.