Very strict carry on rules meant most of the plane had to gate check their luggage. As is often the case had things that were broken because of this, but I appreciated not being charged to gate check. Otherwise good flight and great crew once on the plane
Simply as follows:- First, there was no vegetarian option for the meal Second, only 2 washrooms for the entire economy class.
I liked the meatloaf the chicken was awful but the plane was on time and got there and the staff was nice.
They were super friendly bumped me up to exit row free of charge, All flight legs were on time
Cops Airlines is fantastic! The level of care and professionalism provided by the entire crew was top rate.
We had a great flight just wished they had a tv so we can see a movie that would of made my trip excellent.
the food served was an embarrassment. No connection for charging the cellphone... What a crappy airline.
Very happy with my flight. I would definitely recommend it.
Had to go through security at the gate again. Had to take off shoes and go through the whole thing again even though we have global entry. They asked us to check in items bought at duty free during our layover and since we checked our luggage at the original departure airport, they forced us to check in a small backpack. None of this ever happened with other airlines. In addition, no vegetarian food option and no snacks during a 7 hr flight. Luggage limits are unusually small. This is unacceptable. Will NEVER fly Copa again and will tell friends and family to avoid this airline.
Seats not reclining, no vegetarian food option, no snacks. 7.5 hr flight should have been more comfortable. Luggage limits are unusually small. Will never fly Copa again and will tell friends and family to avoid this airline.
The food quality sucks. One must starve if they do not eat flesh Or wheat based products Some variety would be expected. The trivial amount of snacks and or food is inhumane
We Left Calgary 1/2 hour late and that made for a tight connection in Denver. After arriving everything was done to help us make our connection. That was a great effort. Thank You United
Efficient all round, very good crew. Short flight so the food, of course, was just snacks
Overall, it was good. I was seating next to a wonderful lady and did not notice how time flew. Thanks
My flight was delayed about 1 1/2 hours in Chicago, but other then that it was a good flight.
The experience was great, the crew was very polite and hospitable. I will definitely make if my go to airlines.
It was all good flight was on time, service was good I enjoyed a few movies and everything was smooth
Efficient, calm when things were delayed and kept us regularly informed of what was happening.
Airbus plane, nice and polite staff, entertainment even as it was a short flight.
Very nice and clean plane. Transit time between flights was tight though
The flight was on time and crew were nice, seats were tight and there was entertainment available
Good service, friendly staff. Food was average for airlines and the seats were small.
Worst flight ever. I was suppose to have a 3 1/2 hour layover in Chicago but got to the gate 4 minutes before boarding.
The flight had a delay that made me being in a real rush to take the second flight. The delay was almost for 2 hours. They moved us from gate to gate in 4 times. Once I arrived to Philadelphia, I got to run thorough all the airport, as the train was already closed by that time. So I got sick with asthma for all the running I had to do. And I was the last one to board, when it was almost closed. So irresponsable with the people
After a two hour delay, my flight was CANCELLED! No pilot available. Such BS.
The flight was fine and the crew awesome. The problem is ORD and AA. Computers went down, ORD fell apart and a 40 min flight turned into a 3 hour trip. Guess the answer is to not try and fly to ORD after noon. But, as I said, crew was awesome and did everything they could to lesson the flight time.
A cookie and a soda, packed like sardines, will never be a positive experience. Also, boarded a 5:30 flight at 7:45pm
They cancelled my flight and downgraded me to economy and only gave me $250 for the downgrade
It was American airlines and it was awful like usual...
Not very good , the stewardess were unfriendly and they don't like to be bothered. Cos was a night flight and they need to sleep.
On board WiFi is a bit flaky. Good for streaming music but getting Air Canada’s entertainment to play was hit and miss.
Would have preferred a better food menu. Other than that, no complaints.
Flight was excellent. The staff was a great comfort with the Captain meeting everyone on board The delay was unforeseen but an inconvenience.almost 3hours was too long to sit in the plane before the flight.
Good but need to be better with the flight times.
The staff was great and made the long trip easy peasy!
I like the free air Canada wifi and being able to watch things on there. The basic snacks are good, just wish I could have both. If I’m being really picky, the flight attendant who filled my drink, filled it half with fizz and didn’t take the second to let it go down and add more, so I got maybe half a cup of pop.
Snacks were just placed and many people were hungry and unaware they were available. Ran out of water bottles. Attendants not available. Missed entire meal.
Very Bad experience with Swiss, they robbed me for additional baggage and misguided. The flight was delayed for 2hr 55 minutes, screens were not functional and food was also bad.
The free Wi-fi for Aeroplan members was a great touch. The time passed quickly. I found the seats seemed a little closer together than I remember. Not Air Canada's fault, but we were about 20 minutes late landing because the airport was too busy. We had to circle around for a while. The boarding and disembarking went very smoothly.
Extremely turbulent landing. Crew was friendly and plane comfortable. Airport and US pre clearance was understaffed
This low cost airline looks and fells more like a local bus. In a 6 hour flight not being able to recline a seat is torture. The only thing available with no charge is a glass of water provided by, mostly, rude staff. Our luggage didn’t arrive
Horrible experience. Flight cancelled. Arrived at destination 12 hs later. No one gave us an answer or any information. Very very poor service. We won’t ever travel again with Avianca
Usb plugs for charging your phone does not work in every flight. uncomfortable chairs even in higher categories.
Luggage lost and nowhere to be found, no response from either airline regarding my bag
The usb plugs for charging your phone didn’t work, the seats were coarse and hard. Not very comfortable. No inflight WiFi
The seats were uncomfortable and barely reclined at all. Very little leg room despite being business class. The crew was friendly and the food was good. Had to use my own phone for in-flight entertainment.
Very uncomfortable planes , poor service on the plane , take your own water so you don’t dehydrate , in a 6 hs flight they sold one time food and beverage . 1 plane was delayed 6 hs , I lost a connecting flight . Then in the way back they announce a delay of 2 hs so I had to take a different flight to arrive on time for my connecting flight . Avoid this airline .
Boarding was excessively slow. They do it by groups in a way that it doesn’t make sense. After business class , ppl that need assistance and any other priority group they should have ppl board from the back to the front. First rows 20+. Then 15+. Then 10, etc. having ppl sitting in the back board last makes no sense. The libe backame long as soon as ppl on rows 10 or so where told to board. The line went all the way up the ramp and tunnel for 25 mins.
Seats are very tight even in Plus, no complimentary snacks or beverage
The chicken that was served in business class was cold!
