Find cheap flights from Toronto to Milan Orio Al Serio

Cons: old, worn out plane, outdated. Very tight connection in LHR, I made it but my luggage didn't.

Pros: Decent service crew

Cons: Boarding, seating, comfort, media, food and general value..

Cons: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Cons: I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her.

Cons: Seat assignments sucked. Could not seat together

Pros: Everything

Cons: Better pillows...as simple as that

Pros: Very new and clean plane.

Cons: Nothing it was all good.

Cons: A crew member fell ill before take off so we had to taxi back to the terminal - and extra 1.5 hours !

Cons: Everything!

Pros: Seat was very comfortable, plenty of leg room.

Cons: Food trays left for 45 mins. This was premium economy Check in took forever even though I checked in 3 hours before departure. Didn't seem to be any staff near self serve check in screens to advise passengers.

Cons: Everything was perfect I’m so glad to have another airlines besides American I will highly recommend your airlines to all flying abroad

Pros: Courteous crew, nice leg room, entertainment system worked, periodical food/drink.

Cons: I requested a special meal request online but it didn’t go through, and the crew had to find me an alternate meal.

Pros: On time, friendly crew

Cons: Seats are tight,

Cons: Some of the crew members were rude,

Cons: Die Wartezeit in Londonit 5,5 Stunden war viel zu lang, das sollte auch kürzer möglich sein

Pros: Friendly Crew

Cons: delayed for 2 hours

Pros: Delicious inflight meal and outstanding service!

Cons: Please keep up the same standards

Pros: Quick access to the airport and gates

Cons: Free food on board

Pros: The flight was on time and landed early

Cons: The bags could have come out earlier and the food could be better

Pros: Quick access to the airport and gates

Cons: Free food on board

Pros: Organized process and controls.

Cons: The crew can be a little more personable. They were very professional and courteous. Didn’t go out of their way to serve.

Pros: Crew was very supportive

Cons: The long stopover at London (11:20 hrs) should have been taken care of in terms of accommodation, SPA Access or meal voucher.

Cons: Size of the seats

Pros: Clean aircraft.

Cons: Bathrooms not updated and comparable to some other airlines. Crew can be a bit more interactive and friendly.

Pros: Crew good, food okish.

Cons: Entertainment system below average. Disembarkment was poorly handled and resulted in big delays.

Pros: Organized process and controls.

Cons: The crew can be a little more personable. They were very professional and courteous. Didn’t go out of their way to serve.

Pros: Friendly Crew

Cons: delayed for 2 hours

Pros: On time, friendly crew

Cons: Seats are tight,

Pros: That we got home safe

Cons: It wasnt a BA plane! Food, staff and entertainment all not really up to scratch

Pros: Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew.

Cons: Boarding staff was rude Bus transport from plane to terminal

Pros: All flights were on time. Boarding was well organized.

Cons: Seats seem more cramped than comparable airlines. Food quality was poor. For one meal they didn't honor my special meal request (they did for the other meal, so they got the request). Flight attendants didn't check back in comfort of passengers.

Cons: It was delayed by 4 hours

Cons: Strike delay. Very poor food. Cramped chairs. I flight entertainment

Pros: Excellent dinner

Cons: Breakfast was dreadful

Cons: Alitalia is the worst airline company

Pros: On time

Cons: Seats were tight

Pros: Premium class is good value on the A380 but not quite to par on the older 777s

Pros: Crew was very supportive

Cons: The long stopover at London (11:20 hrs) should have been taken care of in terms of accommodation, SPA Access or meal voucher.

Cons: Size of the seats

Pros: Crew were friendly and helpful.

Cons: Flight was delayed through no fault of the airline. Took a long time taxing due to the excess traffic.

Pros: I liked nothing, and am sorry for the time i waist it with Alitalia. Especially after not letting me use the lounge even thought I am an elite plus with skyteam and Alitalia is one of the alliance member.

Cons: Applying the rules and respect my skyteam elite plus membership.

Cons: changed 2 times the departure time and I lost my train to Rapallo, having to sleep in Genova. Had to buy other ticket to Milan and loose this ticket I had bought.,...

Cons: The seats aren’t comfortable, the entertainment system is finicky, not much leg room.

Cons: I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her.

Pros: Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew.

Cons: Boarding staff was rude Bus transport from plane to terminal

Pros: The crew members are super friendly and caring.

Cons: The least comfortable and smallest narrow business class seats ever

Pros: Very uncomfortable seats, entertainment system was outdated, airplane was shabby and the main meal was horrible.

Cons: It is obvious that the airline has not invested funds to keep up and it shows. I will avoid flying Alitalia in the future.

Pros: Crew were friendly and helpful.

Cons: Flight was delayed through no fault of the airline. Took a long time taxing due to the excess traffic.

Pros: Crews are nice n snacks are okay.

Cons: Their online luggage fee sucks. I had to pay again at the counter when my online purchases didn’t show up on their computer. Ended up paying a higher luggage fee at the counter. Not good!

Pros: on time departure and arrival

Cons: price for baggage, water is only “service” on board

Pros: Asientos incómodos y cabina muy antigua. Se sentían fierros del asiento en la espalda

Cons: Sistema de entretenimiento muy antiguo. Conexión de audífonos no funcionaba en mi asiento y no me dieron solución. Vuelo de 14 hrs sin entretenimiento es terrible.

Cons: Strike delay. Very poor food. Cramped chairs. I flight entertainment

Pros: the flight was on time

Cons: for sure the seats, the screens and bathrooms. the plane was so old!

Cons: Alitalia is the worst airline company

Pros: That we got home safe

Cons: It wasnt a BA plane! Food, staff and entertainment all not really up to scratch

Cons: Flight was run by American airlines. The Seats on the 777 were small extremely poor legroom.

Cons: old, worn out plane, outdated. Very tight connection in LHR, I made it but my luggage didn't.

Pros: They change my seat from middle to window, but that’s all.

Cons: Flight delayed. Food was salty and cafeteria like.

Pros: I liked nothing, and am sorry for the time i waist it with Alitalia. Especially after not letting me use the lounge even thought I am an elite plus with skyteam and Alitalia is one of the alliance member.

Cons: Applying the rules and respect my skyteam elite plus membership.

Pros: Peu de place pour les jambes Équipage très sympa

Cons: Plus de place pour les jambes mais vol rapide donc Ok

Pros: Ground staff

Cons: More baggage checking counters.

Pros: Their was really nothing to like. The plane was late, had to check in a carry on, my luggage was not transferred on time to my connecting flight,

Pros: Everything

Cons: As so often with Alitalia the flight was delayed by 1 hr 20 mins

Pros: the flight was on time

Cons: for sure the seats, the screens and bathrooms. the plane was so old!

Cons: OK flight, evening Business class

Pros: Quick access to the airport and gates

Cons: Free food on board

Pros: Plane was new and good

Cons: Flight was 4 hours delayed

Pros: Friendly and helpful

Cons: More leg room

Cons: The least comfortable and smallest narrow business class seats ever

Cons: old, worn out plane, outdated. Very tight connection in LHR, I made it but my luggage didn't.

Pros: On time

Cons: Seats were tight

Pros: Crew was super nice

Cons: Don’t pack people in like sardines! Our seats were so close it was in humane! Also we were in the back of the plane and it was uncomfortably hot! Why are there no individual a/c blowers over each seat!! Because of the heat and the cramped seats had to keep getting up and standing in the back because I was so claustrophobic!! Miserable, miserable, miserable!!!

Cons: Food could be better.

Pros: Crew were friendly and helpful.

Cons: Flight was delayed through no fault of the airline. Took a long time taxing due to the excess traffic.

Pros: The crew was not grntle

Pros: We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable

Pros: Nothing

Cons: Hour delay getting on the plane, after going through boarding. No explanation as to why.