Pros: "The crew was not overly friendly"
Pros: "Crew was good. Seat uncomfortable and hard."
Cons: "The main economy seats were far too narrow."
Pros: "Everything was good."
Cons: "All good"
Pros: "Crew, atmosphere, timeliness. I was satisfied overall"
Cons: "Gate number changed couple times before flight departure"
Cons: "Broken monitor and seat"
Pros: "Crew was nice the flight was smooth and comfortable seats."
Pros: "These Comfort+ seats had the most legroom of any airline (Delta, JetBlue, American etc) short of Business class that I can remember in my adult life!"
Cons: "Always need more room"
Cons: "Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab."
Pros: "Internet access. Waiting area at JFK with charging stations for every seat and a tablet to order food & drink."
Cons: "Give food to passengers"
Pros: "Crew was nice"
Cons: "It would have been better if the flight wasn’t 3 hours late."
Pros: "The crew was very friendly and helpful. With the plane full they managed to serve all with smiles on their faces and solved all problems, including cabin luggage problem."
Pros: "Crew and food"
Cons: "Spacing between seats and overhead luggage storage. They ran out of room before the entire plane had boarded"
Pros: "The flight was on time at departure and 30 minutes on arrival."
Cons: "Since I got a good deal on the ticket, my boarding zone was “Basic”. That kind of sucked, but I still could fit bag in the airplane so it all worked out"
Pros: "Boarding process was smooth."
Cons: "In flight service was disappointing."
Cons: "Boarding at JFK.Always messy"
Cons: "After a delay of about an hour on a very full flight the gate agent asked for volunteers to check their rollaboard suitcases. The gate agents then allowed those who checked their rollaboards to board before Zone 1,which was fine. However, a bunch of people without gate check stickers on the rollaboards were also allowed to board before Zone 1, which was aggravating. There was a long delay on the tarmac, during which we had to pull back to the gate or to a maintenance area before we finally took off. When we arrived in Vegas there was no gate for us to pull into, which led to another long delay of an already long and delayed flight."
Pros: "Michael was super polite and helpful. i Traveled with my young son and he took such good care of us."
Cons: "The flight was delayed by more than an hour. My seat's entertainment system was broken, so an 8 hour flight with not much to do other than sleep."
Cons: "The flight from. JFK to Barcelona was delayed as well. Their computers were down in Atlanta. So everyone had to have their name hand typed into a computer when boarding. Then the pilot said that our bags are usually weighed and computerized for even distribution on the plane. That system was also down, so we sat on the runway waiting for that problem to be fixed. When we arrived at Barcelona, I unpacked and discovered a jacket and pants in my luggage were wet. The only place that could have happened was at JfK during their rain storm and the luggage weight issue."
Pros: "very nice and willing stewardesses"
Cons: "tragic little place for legs, lack of space"
Cons: "Paid extra for a seat that didn't have any extra leg room. The entertainment system was broken for the whole plane during the first 2 hours."
Cons: "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"
Pros: "The flight for getting us therw"
Cons: "No food and no entertainment"
Cons: "It was not acceptable and very disappointed that flight DL391 from SDQ to NY-JFK was delayed till it left at 4:40pm because there were no crew members to bring the aircraft to STO DGO the night before as it is usually done so that the aircraft sleeps over in las Americas. We were at the airport at 4:30am because the flight was scheduled to depart at 6:05am we were lucky to be able to rebook for a flight SDQ-ATL DL576 for the same day hoping to make the connection ATL-IND. Unfotunately that flight was rerouted to Charlotte due to bad weather conditions with a delay of 3 hrs before it landed in ATL thus missing our connection to INDI and had to sleep in ATL and leave the next day to IND thus missing a meeting commitment that we had in IND. We should and expect to be compensated by Delta for this."
Pros: "Food was amazing tasted and seasoned well. Not bland, really good salad and chicken."
Cons: "Delay. (liked kayak delay updates tho!) crew not very attending and it looked like they didnt care. In order to keep folks busy because of the delay. They gave out immigration and customs papers out, but refused to give pen. I literally didn't had one and answer from the crew was like that. " Excuse me do you have a pen by any chance?" . "NO! I dont! asked them" pointing out to other crew members, -this is the best part- the female stewardess had clearly visibly a pen in her front shirt pocket! Sitting around and trying to kill time and no pen still. While busy with food and other stuff, i fell asleep. Then after a while when going to the restroom i asked the male steward if he would have a pen please, he pointed out they dont have any pens. ( please note he marked on his check board, who is getting which meal on the first class)"
Pros: "Very comfortable and didn't feel cramped. Quick flight."
Cons: "No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight."
Pros: "Giid free sandwixh. Very good entertainment system. Good seats."
Pros: "After being redirected and behind on travel plans due to weather and missed flights this was a welcomed relief. Everything went as planned and staff was very helpful."
Pros: "Friendly Crew"
Pros: "Food and movies were good."
Cons: "Didn't leave on time."
Cons: "Some of the flight attendants were rude and not very welcoming at all."
Cons: "Price to get a little more space"
Cons: "Force me to take a bad seat"
Cons: "I have the worst opinion of the Delta company, when I was flying to Atlanta on October 20 they changed my flight at the last minute I had to leave until my job to take another flight. Just today when returning my suitcase did not arrive they sent it to another destination. I think the company gives very bad service."
Pros: "Decent selection of in-flight entertainment. (The entertainment unit was sub-par to allow full enjoyment.)"
Cons: "Older plane had undersized, non-responsive touch displays so passenger behind felt like a woodpecker. Also, retrofitted to provide in-seat power with metal box under seat in front of you makes it very uncomfortable for window passengers who don't have space to stow bag under seat in front of them or for their feet. (Uncomfortable on a long flight.)"
Cons: "Whatever hack airline you are contracting with to do shuttle flights is terrible. Both the flight itself and the customer handling. If I ever see the option "operated by endeavor air" I am avoiding at all costs."
Pros: "We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly."
Cons: "No free wifi."
Cons: "No communication between different parts of the airport; early arrival, over 2 hours getting through baggage claim; good luck rechecking your bag; almost missed flight with a 2 1/2 hour layover. Workers on the ground don't care, or either don't know what's next on the transit through the airport."
Pros: "Some of the ground staff was trying to be helpful."
Cons: "That we had to sleep like homeless people on the floor of JFK airport as the airline was not able to provide for a crew and therefore cancelled the flight. The airline cancelled the flight at 1.30 in the morning so no one was able to get a stay in a hotel not did the airline take any action towards helping the stranded passengers. We were given blankets and pillows. The best thing was the ground staff getting rude after all passengers complaining. They were basically saying we should get stuffed since we were booked for a flight next day same day. This is shameful! Needless to say that I will not fly this airline again!"
Pros: "They did eventually put out some small snacks and drinks (water and regular coke)."
Cons: "Small regional plane that was over 3 hours late in departing NY because of weather issues much earlier in the day. Delta did not permit any re-bookings to other delayed flights that were leaving in the intervening period, even though there were empty seats. Very frustrating."
Pros: "Plane was very clean and flight attendants were helpful and friendly."
Cons: "Delta's domestic terminal at JFK is far too crowded, even at 8AM."
Pros: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Cons: "After reading the good things, you need more bad?"
Pros: "I got a seat in the exit row with lots of leg room. The entertainment that I didn't use offered a great selection with very recent movies, etc."
Cons: "I didn't like that I had to take a bus to my terminal. I didn't like the fact that my gate was changed more than five times. I didn't like that my flight time was changed more than 15 times with no reason why until boarding time. I didn't like the fact that I did not get a seat assignment until boarding the plane. I didn't like the fact that they couldn't manage to scramble another plane and crew, but instead forced us to wait over four hours for one that was stuck somewhere else in the country."
Cons: "Almost everything"
Cons: "The WORST experience of my life. My flight was delayed 12 hours overnight due to "weather" and since it was reportedly because of uncontrollable weather delta didn't have to do anything for me so I slept in the JFK airport overnight, they wouldn't even give a $59 pass to their sky miles club for the afternoon. It felt like an easy excuse so they wouldn't have to do anything since there were other airlines still flying out of JFK and to go CLE before my rescheduled flight which makes me believe it wasn't all weather. Since the flight was delayed 12 hours instead of being cancelled they wouldn't let me switch to a different airline either. Then, in the morning when it was rescheduled to it was again delayed because they first couldn't find a captain and then couldn't find a fort mate. We finally took off and arrived in Cleveland only to wait another 30 minutes for a gate and a ground crew that they couldn't find. I will never fly delta again."
Pros: "Crew was great. The video game quiz re knowledge of cities worldwide was entertaining and educational"
Connection to Toronto was terrible. Needed an escort to the connecting flight. Baggage-never made it to connecting flight. We barely made the connection to Toronto. Never going WestJet again:(
Pros: "The crew members were professional."
Cons: "The seats could be better"
Pros: "A very enjoyable flight."
Pros: "All was good, also of note is the flight was not full"
Pros: "Everyone was very nice."
Cons: "The seats were very uncomfortable."
Pros: "Every thing"
Cons: "Communication from you all. I missed my flight because of the terrible instructions and communication"
Pros: "Crew was excellent !! They ran a tight ship!"
Cons: "Seats need to be replaced ... no padding!"
Pros: "The seating in the 737 was comfortable."
Cons: "This flight was booked as a connection through Atlanta on Delta. When I checked in (on the previous flight) was able to select seats or print a boarding pass for the Atlanta to Calgary leg."
Pros: "The crew were nice and friendly."
Cons: "Plane was late for over an hour."
Pros: "Crew were very good. The economy seats were "ok". Food was good and the service was very good."
Cons: "Entertainment didn't have enough new movies to watch. The leg room could've been better."
Cons: "Total rip off. I won't be flying West Jet again if it can be avoided"
Pros: "Very nice crew. Seats were okay a bit tight, but, fine."
Cons: "Can't expect anything from seat sale flight."
Pros: "Crew was fine...but, 2nd trip with WestJet and 2nd time my luggage didnt arruve with me. Beyond inconvenient."
Cons: "Having my luggage!!!"
Pros: "Arrived earlier than scheduled."
Cons: "Flight was delayed 2 hours, then at the gate boarding didn’t start till 10 mins before take off. Took off almost an hour after the delayed take off time."
Cons: "Food options are terrible especially when you pay for them. Better quality needed"
Cons: "I cancelled my trip back and I had to call 4 times to West jet just to get an answer to my request. And by the end nothing got done."
Cons: "Charging customers for meals on a transatlantic flight is a terrible way to nickel and dime your customers for the most basic provisions. Not all travellers carry accepted credit cards, including the woman sitting beside me. Because it is so common (formally standardized) for airlines to provide food on longer flights, many travellers assume their WestJet flight will the same and arrive unprepared. I normally love WestJet for their customer service, but these flight attendants talked down to customers with legitimate questions. I am choosing another airline for my next international flight, although reluctantly so - I hope to see some changes from WestJet for a more comfortable flight."
Pros: "Boarding was quick and easy. Crew were very efficient and pleasant."
Cons: "No food on an international flight over 5 hours long? Every Asian airline offers free hot meals and tickets are cheaper than WestJet for a similar distance. I paid for 3 hours of Internet and ithe signal lasted 30 minutes into the trip. Money wasted. Seats were so uncomfortable, like vinyl seats in a 1970s car. My back and tailbone were aching after 30 minutes."
Pros: "Boarding etc was organized and efficient."
Cons: "Did not find the crew helpful or friendly."
Pros: "The plane was clean, comfortable and the staff were good."
Cons: "WestJet was 30 minutes late to board. Also, if you're going Int'l during a peak moment, give yourself at least 2 hours to process your entry. It's crazy how many people are going thru JFK."
Pros: "WE arrived early!!!"
Pros: "On time"
Cons: "Seated in Plus (1F) but legroom was cramped, no choice of decent food (cookies, chips and chocolate - all sugar or fat & salt) Most of the TV channels were not working along with the map display. Definitely not worth the extra cost of Plus fare"
Pros: "The crew were lovely and I felt very safe and well looked after."
Cons: "Only credit cards or Uk debit were accepted to buy food. I paid $13.99 CAN for wifi for the entire flight that went down after about 2 hours"
Pros: "Extra leg room, staff very friendly and helpful."
Cons: "No tv screens on back of seats, liquids should be offered more"
Pros: "Crew & direct flight"
Cons: "Food selection & entertainment"
Cons: "this flight was cancelled after we boarded and no other flights were available until two days later - completely unacceptable for a 1-hour flight for which most people travel for a weekend, particularly when other airlines sent flights safely in the same conditions (Air Canada later that night, Porter early the next morning)"
Cons: "I didn't like having to go outside in the cold to board the plane and to deplane."
Pros: "We boarded on time, and when we were delayed by fog, we were kept informed."
Cons: "We were one hour late landing, couldn't be helped. But, it was a 45 minute wait for our luggage."
Pros: "Bravo for being such amazing human beings. Much obliged for a wonderful flight. Merry Christmas"
Pros: "It is inconvenient to disrupt your plans with such delays"
Cons: "It is inconvenient to disrupt your plans with such delays"
Cons: "It was late. They were waiting on a flight from Toronto so we could board. We board the plan and sat for what seemed like a very long time. We were not even offered a glass of water on the flight."
Pros: "Crew was awesome."
Cons: "Really warm in the cabin."
Pros: "a very calm flying experience. no bells and whistles but consistently friendly and mostly efficient"
Cons: "Cabin was too cold"
Pros: "that the pilot was good, the staff witty but not really helpful."
Cons: "the airline staff don't seem to care about the passenger. I needed help because I can't walk far. We had to get our own wheelchair and my son had to ask for a gate pass so that he could take me down to the gate as the airline staff didn't seem to want to take me there. Going through security was okay but not much else was. Was glad to arrive in Kamloops and get to my family."
Pros: "Not cold, not noisy aircraft"
Cons: "We were delayed by roughly two hours, sat on the tarmac with no internet or other entertainment, services etc. This made it difficult as I was looking to get home on time and complete work in the air."
Pros: "I liked that the pre-ordered food was given at the beginning of the flight."
Pros: "Flight was very pleasant, not full, on time and seats had electrical outlets and USB ports."
Cons: "They destroyed my checked luggage and refused to give me an adequate replacement. They also refused to cover for the resulting damages to my items."
Pros: "I really liked the service with West Jet. The people were so friendly and helpful, and that was huge since we were not as familiar with Canadian procedures. After we got on board the flight, I do not remember much since I literally got on the plane and went to sleep. But I was comfortable enough to sleep!"
Cons: "Lack of access to entertainment without having our own personal device to view and having to download an app to be able to view entertainment"
Pros: "Check in was fast, on time, landed early, entertainment worked"
Pros: "online checkin, fast boarding (a total of only 27 passengers undoubtedly made boarding much quicker), had extra space due to the sparse flight; smooth flight, good refreshments, pilot did a good job of keeping us updated on runway/gate status"
Cons: "on board crew didn't seem interested; empty cup was never picked up; upon leaving the aircraft (after a 30 minute delay due to a problem at our gate) none of the crew said as much as goodbye or thanks. I know it was a late flight with very few passengers, many of whom may have slept, but as such I thought the crew should have been more attentive and friendly at departure. A disappointing experience."
Cons: "The air conditioning"
Pros: "Fast flight Social distancing A whole row to almost every person"
Cons: "AC changed departure lounges and nearly missed flight."
Cons: "The flight was delayed by 3 hours making me late for the next two flights and ultimately costing me an entire day longer in transit. While I understand these things happen, Air Canada's response to me asking for help was abysmal. Ultimately, they didn't care and told me it was my problem. Sadly, one of the first people I talked to really did want to help and arranged flights that would have gotten me back on track but he was prevented from confirming the changes due to management. I will never fly with Air Canada ever again."
Pros: "Cancelled 30 minute flight up to Vancouver which reaulted in missed flight to Australia. Air Canada the refused to put us on another flight. Went round and round for 5 hours with Air Canada until they finally put us on 3 separate flights getting to our deatination almost 48 hours late.Horrible"
Cons: "Notify passengers if short flight has more than 20% chance of being cancelled. We could have easily driven to Vancouver. If flight is cancelled, then own up to it and put people on next flight."
Cons: "Boarding in the rain is definitely not a good experience! The flight delayed so long that some of us who had connecting flights had to run from gate to gate (including clearing Canada customs) within 20 mins. Last but not least, Taipei Taiwan should NOT be listed as China."
Pros: "Boarding was easy and efficient"
Cons: "We paid an extra $100 for each ticket for premium seating, supposed to be a step above the basic coach ticket with more leg room (my partner and I are 6'+), but our seats were no different than anyone else's. In fact, the seating chart the agent provided for selection when on the call to add this was not for this plane, as it turned out. We will be requesting a refund!"
Cons: "Unreliable flight, always late, not staff at the check in terminal"
Cons: "Food was mediocre, I’d expect a bit more for the price paid."
Cons: "Took 3 hours to get our drinks. Completely out of inventory with food and snacks. Very hot on the plane . WiFi didn’t work/ they charged for headphones which i haven’t even heard of. My tray table was completely crooked , i had to place my drinks on my husbands table. Overall, just terrible."
Cons: "I was unable to board because I didn't have an ETA - I was unaware of this requirement until check in. I was only transiting thru Canada - the ground staff were horrible."
Cons: "2 hour delay. Missed the connection in Vancouver in which crew could not be found and were not helpful. Ended up using another airline's counter for help to catch another flight out. Luggage was left in Vancouver. Eva Airline helped with luggage location and shipping to final destination."
Pros: "Wifi was great with very little disruptions. Service on the flight was expedient and frequent. In seat entertainment was excellent"
Cons: "I had the only seat on the row with no power for devices. All seats have USB power, but I was working on a laptop and had no AC power. The other seats did. This seems to be the case for the window seats on the right side of the plane and the aisle seats on the left side of the plane."
Pros: "Air Canada's airplane cleanliness is second to none in my book. That's why I always fly with them... Or rather flew..."
Cons: "The unending stream of excuses and explanations failed to convince me that this was anything but mismanagement that caused a delay of 5 hours. We'd be told something, and told the exact opposite, or a contradicting statement 15 minutes later. You botched this one bad Air Canada."
Pros: "the crew was very kind with getting those with close connecting flights off first."
Cons: "it was an hour late."
Cons: "Better luggage Service"
Pros: "movie selection on international flight was great."
Cons: "Had a serious delay, which was not acknowledged in anyway. We just waited near the gate for a long, long time. Also, for one of my flights, my group number was never called. I asked the flight attendant about it (when I passed through the gate after most other customers had boarded) and she flippantly responded with something like, "Yeah, maybe I didn't call your boarding zone. I don't know. Whatever." This left a terrible first impression on me."
Pros: "Nice plane."
Cons: "WAY too hot."
Pros: "Nothing. NOTHING."
Cons: "It took two hours to check my bag at the airport. The plane engine needed to be jump started, and I missed my connection flight to Paris. I had to spend an entire day stuck in Toronto, sick from terrible Hotel and airport food, cheap vouchers for terrible food, I missed my traveling companion who made the flight to Paris. I left my hat on the plane after the terrible flight in which they refused us any basic courtesies for the numerous passengers who were about to be stranded, and then the grooming crew kept my hat instead of turning it in to lost and found. Best part? Customer service told me that since I booked via Kayak, that I was not a valued customer and that they would not extend any courtesies to me for destroying my work trip itinerary."
Cons: "Took forever to board"
Pros: "Friendly service is so important to me - and the staff and flight crew at Air Canada met all my expectations. I had the displeasure of flying United on the way to Seattle and I must say the service at Air Canada is far above!"
Pros: "Short, comfortable seats"
Pros: "The seats were fairly comfortable for such a small plane."
Cons: "There was no meal on an international flight of more than four hours."
Cons: "Food was terrible especially for Prem economy. Chicken dish very bad. Difficult to get a second glass of wine with main meal."
Pros: "9 hr Flight from London to Vancouver was great, we were in Economy and the plane was half full so we both had 3 seats to sleep, on pretty decent for an economy ticket! Seats in the 777 seem to have more room."
Cons: "Service was good, offered us a 2nd glass of wine, but the food was mediocre."
Cons: "Numerous people had oversize carry on luggage that should have been checked. The passengers like me had smaller than regulation carry on but there did not seem to be room in the overhead compartments."
Pros: "Not much"
Cons: "I was too tall for the seats and the person in front of me was unable to put there seat back, they wanted me to trade with someone else but the. I just would have been a problem for someone else. The steward made me feel as though I was at fault because I should have payed the extra 100 to have emergency exit seating, they tried to get me to sit in the very back row of the plain and sit sideways across the two seats which means I would not be able to sit next to my fiancé. The whole thing was embarrassing and very rude, maybe people of 6'6" should be charged for emergency exit!!"
Pros: "I was not charged overweight for going over by 2 pounds since I had a Business Class ticket connection to my final destination."
Cons: "For an almost 4 hours, 400 USD international flight I would have expected to have at least a snack to eat a one luggage to check in on the price. I am an international traveler which doesn't have a choice but to carry a suitcase. Not to say that once on board I was requested to check in my carry on because there was no room on the plane and that I had to travel with my personal item on my feets since there was no available room at the over the head compartiment since I was identified with Zone 5 boarding."
Pros: "Service in the cabin was great."
Cons: "Can't think of anything"
Cons: "Flight was delayed 3 hours"
Pros: "Comfort. Individual screens"
Pros: "Superb experience all around....comfortable, clean, good entertainment, on-time, good food curteous crew!"
Cons: "Nothing- we will definitely travel with you again!"
Pros: "The flight was on time"
Cons: "This was an overnight flight and we had our seats changed to the back row without being told. The seats would not recline and when the seats in front of us reclined for the entire flight, the screen and chair were about a foot from our faces. This was hands down the worst flight I have ever had. The flight crew Wulf not move us as the flight was full, and despite there being more than half of the first class seats available, they would not let us sit there. I will likely not fly air canada again given this experience."
Pros: "Food was good, service good in business cabin"
Cons: "We left late, and despite it being obvious we were going to leave late, all the information posted at the gate and on the web said on time. Why is it that airlines don't tell the truth about departures and arrivals times?"
Pros: "Didn't have much good with air canada. Some of the worst customer service I've experienced. Flight was fine."
Cons: "Boarded an hour late, made us miss our layover even though they said they were holding our following flight to Tokyo. The both of us along with 10 others on our flight got to the gate 10 minutes after the flight was supposed to leave and they wouldn't let anyone on. Missed the first day of our honeymoon trip along with unrefundable hotel fees. I travel a lot and never had an experience like this before."
Pros: "I accidentally left my tablet behind when I disembarked. The crew located it and brought it to me speedily while I waited in the baggage area. I'm truly grateful and impressed. All of the flight crew were delightful and thoughtful."
Pros: "The flight was less than an hour. So I don't expect anything."
Pros: "Crew was great!"
Cons: "Why is there no TV?"
Cons: "40 min flight delayed for 1 and a half hours. Missed connecting flight. Staff was extremely rude to the hordes of people inquiring about missing their connecting flight, and were given different instructions."
Pros: "That the plane didn't crash."
Cons: "When I flew to Toronto the plane left 15 mins late but arrived an hour an twenty min late. No turbulence or trouble, just late. I stepped off that plane to my connector to Paris when boarding was suppose to start but that plane was on an hour delay. The food is just horrible, anyone who has flown knows this, and on both flights first class was the only priority. They got to everyone else when it was convenient. This was my first time flying with Air Canada and will certainly be my last. I'll happily pay a little more for the other airlines. So if you fly with them, good luck to you."
Pros: "New plane lots of comfort"
Cons: "Canadian airport very confusing got lost twice even with directions."
Pros: "Normal economy flying, you get a seat and line to the bathroom. I am thankful we are not traveling the old ways. I am over expecting too much when you don't pay much for it."
Cons: "Paid for breakfast but did not get it. However, I did not say anything to the attendant."
Cons: "When I arrived in London my bag was not on carousel. I went to help desk to find out my bag was put on the next flight for some reason. No explanation given and no real accommodation given except telling when the flight would arrive. I guess I luckily only had to wait an hour, however it shouldn't be that way to begin with."
Pros: "I never could take this flight as Air Canada, with its unwelcome policy, needs a transit visa to change flights in Toronto. The sad part is, vayama and Air Canda (mis-spelled on purpose - deserves even less respect) do not even offer a partial credit if I want to cancel. Never am I going to use any of these or perhaps visit a bass-ackwards country like canada"
Cons: "I never could take this flight as Air Canada, with its unwelcome policy, needs a transit visa to change flights in Toronto. The sad part is, vayama and Air Canda (mis-spelled on purpose - deserves even less respect) do not even offer a partial credit if I want to cancel. Never am I going to use any of these or perhaps visit a bass-ackwards country like canada"
Pros: "Air Canada has the best food, most leg room for economy class and super efficient. I will be using Air Canada often in the future."
Cons: "Delayed for almost 2 hours but keep saying just 50 minutes late"
Pros: "standard short hop flight"
Cons: "Check in was ridiculous. I went through al the on line procedures and was even able to print out my luggage tag at the kiosk... but then had to wait in line for 45 minutes just to drop my luggage! I came more than 2 hours before as instructed, but the agent at the "baggage drop off" (really the all-round agent for both checking in and baggage drop off) did not show up until less than 90 minutes before the flight, and then there was only one to handle what had become a very long line."
Cons: "I booked a seat to be seated right next to SO. However, upon check-in, they changed the seat without telling me. Fortunately, we were able to exchange seat to be seated together."