It was a Red-Eye flight so was not comfortable enough to sleep, but seat was as expected. Crew was great and in-flight entertainment was excellent. Flight was smooth
It was a Red-Eye flight so was not comfortable enough to sleep, but seat was as expected. Crew was great and in-flight entertainment was excellent. Flight was smooth
Crew was great. Friendly, calm, interesting, happy to be there. That makes a huge difference. Plane was very quiet. Also quite empty so I had three seats to sleep across
Was a great smooth flight from Detroit to San Diego.
Crew was great. However the seat I had would not recline and stay put. It would spring back to upright. Hopefully they can check the seats and maintain them. Otherwise the plane is clean and the crew is very friendly.
I received the two differed meals: chicken and pasta. I asked and I received. I am anti-wasting food!
I appreciated being upgraded. I was very disappointed with my 13 hr layover in Seattle to geg, while my friends who flew Alaska made it home as scheduled. I had to reserve a hotel on my dime.
I have to say that Delta has improved their service radically since I flew with them last. I purposely have avoided flying with them for years owing to absolutely terrible service. This is no longer the case, I am glad to say.
Ran out of my choice of main course in BClass. Kind of weird combo for substitute.
Delta charge a $30,oo USDollar for a suitcase in the baggage hold In my reservation I have one carrying and one on hold
TAM is a real disappointment. We had to jump on a crowded bus for a 6am flight - although there were at least 15 available fingers that could have been used by our plane. Then, we were placed on row 30 - the last row of the plane, despite having purchased the tickets a long time ago and being TAM gold plus members. Note: worse seats on the plane. Great way of rewarding your frequent flyers TAM ! I now remember why I stoped flying internationally with TAM and moved to American, United, Swiss, Lufthansa and BA. TAM has no respect for its customers.
They offered food. The crew passed by again offering water. I enjoyed the two seating section. I think is very comfortable instead of the three seat way, unless you seat in the middle; which it's not bad, but I wouldn't prefer. All and all, I think the lay out of the seating rows are better than other airlines so far( I haven't tried many anyways). The lay out makes the getting in and out to use the restroom less uncomfortable and cramped. First time flying with Latam. I will fly with them again
I didn't realize they didn't have bathrooms on the plane. Almost had a very bad situation.
I loved how polite the crew was even though some of them wasn't the best with English that they still done everything they could to help me with my needs food was amazing
Horrific checkin procedure with neither Delta nor Latam figuring out how to check me in. 4 hrs on customer support with both and both airlines pointing to each other who should do checking. I was not checked in until morning of flight, which for international flight is concerning.
It was a good experience, the flight was a little too long & the food was ok
Hostile flight attendants. Second flight with Jose so much better. Arrived 1/2 hour early. Thanks.
We had 2 delayed LATAM flights in our trip. We were only given one coffee for 5 hours delay. Also when we were boarding the crew wanted to charge us for our allowed carry on luggage. I got a bit angry and they finally didn’t charge anything. Not flying with LATAM again.
Tough flight with turbulence… I was told by a fellow passenger that it is common. Nonetheless, very stressful. Cordial staff.
The flight from PDX to New York was cancelled, and I got rebooked one day later. Because of this I missed a meeting at my final destination, EZE. I now need to stay longer in Argentina, and was told the tariff difference was $780 plus $150 penalty! I am not using my return ticket, and have purchased a one way ticket EZE-PDX for $606 with another airline. SHAMEFUL
It was good! Appreciated that it was very on schedule so it made the connecting flight less stressful
Two flights,both poor. No entertainment. Cramped and uncomfortable seats, little space, the rest was OK. Staff were acceptable good.
The crew was doing their best on an old plane needing updating. Chairs that creaked and wouldn’t stay in position. My tray table was unusable as was on-board entertainment due the audio needing usb earphones (that were not provided). Prior to boarding in Toronto and despite being scheduled for a wheelchair and assistance, we were dropped off by clubcar without a wheelchair which I found myself by a gate. Due to no boarding gate assigned at that time we waited and when it was, it subsequently was moved from 64 to 95. No help could be found so I pushed my husband’s chair to that furthest gate in the airport at the highest speed possible for a 73 year old. And by that I mean I ran. It was a very stressful experience.
Wifi wasn't working on one of the UA flights after boarding.
Leg room was lacking. Legs crammed into seat in front.
T hey did a great job. Flight was on time .
the plane was old. the wifi didn’t work. the entertainment was boring and dated. the charging ports were impossible to find. i was mostly ignored by flight attendants that had no problem speaking to the man beside me. i got two drinks the entire time i was on the plane.
Crew was not very helpful. They forgot to serve me coffee and had to wait for a long time.It looked as if they were not very happy with what they were doing.
The flight I was connecting with waited for me even though my 1st flight was late. I really appreciated that.
The seat is too hard and my back and bottom are having servers pain