The staff was great and probably that's the single most thing that distinguished this particular Qatar flight from my average typical experience. They genuinely wanted to please you and do their best.
It was ok, not much more can be said, as long as airlines/aircraft manufacturers insist on cramming in as many seats as possible....best of a bad situations, seats are simply too uncomfortable to sit in for more than a few hours. Lack of flexible headrests not a help on long overnight flights either.
Qatar Airways did a very good job. Flights were slightly delayed with boarding but pilots made up time by arrival. The food was OK, no better or worse than other airlines. Although it would be nice to have three meals during 16 hours flight instead of two.
Overall good. Food choice in business class is a concern as same dishes on every flight for months. Crew is great and seats on this sector were fine . They need to have more variety in dining
Doha airport is huge , takes long time to reach gate .
Between Air India and Qatar my luggage was lost for three days. I eventually found my own luggage location using the Apple Air Tag. Air India used a paper form to report my lost luggage. I could never get past getting past luggage personnel with my report number before they would hang up on me. Only after them specifically telling Air India at Chandigarh airport where my luggage was located which was right under their noses did they react. After three days I finally received my luggage. The Air India luggage folks didn’t seem proactive in finding the luggage’s rightful owner.
Food was good, attendants were friendly. Seats were not comfortable. Did not receive any amenities such as eyemask or earplugs that would have helped sleep. Additionally a large group of passengers boarded very late into boarding and were a disruption for almost the whole flight. Flight attendants did their best but the kids were making so much noise, kicking seats, and half the time no adult was sat with them so they weren’t being managed.
Besides the flight cancellation, everything else was prefect. Kudos to Malaysian Airlines.
Just happy I flew Qatar Airways awesome no wonder they are #1 in the world right now! The food was just delicious, very courteous, professional crew.
Not good. Expected a lot more as far as excellence.
The flight attendants were great! The seating for business class is better on other airlines. The food was also good!
Great food, great entertainment and very helpful, caring & attentive staff.
Flight Singapore - Istanbul was perfect. Flight Istanbul - Sao Paolo - Buenos Aires was really good but there was a big delay in Sao Paolo (Brazil) due to a problem with the ground staff and not related to Turkish Airline. Overall a very good and solid experience
Very nice and friendly crew. Boarding system can be improved.
One of the best flights I have been on in a while. Food was excellent. The chair-back screens in economy were A+. The crew was friendly and helpful.
Food is getting worse. They use to be different than other airlines. Their economy classes food sucks. Stuff was very helpful.
Boarding was chaotic. Cabin noisy. Temperature a bit cool. Bathrooms not cleaned enough.
I liked the ability to walk and stand in the crew area. I hated the security check experience before boarding. The airport staff were so rude, yelling at us unnecessarily, delaying us on purpose, and even threatening to call the police on us!
Seat changes at the last minute Horrible checkin process Sad to see excellent airport with very poor service
Horrible, they forgot our luggage, the food was terrible, the crew were rude, the flight was delayed, I hated every aspect of this flight
Communication between the captain/crew and the passengers needs to be improved.
Food and service are good. Bathroom was lack of lotions and cleaning. That should be improved.
Food & service very good next I will pick up again
Chinese flight attendants didn't speak english well. They didn't care enough to remember that I (east asian who isn't Chinese) wasn't Chinese and spoke English. Announcement in english on board was poor and I find it very difficult to understand what was announced. Also, a cabin bag allows only 5kg!
Chinese flight attendants didn't speak english well. They didn't care enough to remember that I (east asian who isn't Chinese) wasn't Chinese and spoke English. Announcement in english on board was poor and I find it very difficult to understand what was announced.
Everything was not satisfactory - the flight was delayed, staffs were ok but they didn't speak English well. I am from east Asia (not Chinese) and they didn't care enough to remember that I wasn't Chinese but persistently spoke chinese to me. The flight announcement in english wasn't clear to understand.
I wish I had been able to choose a vegetarian meal. Crew friendly and helpful. Seat was ok. All quite efficient and pleasant. Would recommend for inner China travel for sure.
The flight is not bad, but the Business Lounge is not big enough for the quantity of people they accept and there is a limited options for food and beverages.
It was simply bad and on top of that my luggage hasn't been delivered until now. They can't even localize it which is just unacceptable when they are supposed to scan the bar code they put when we check in
We bought premium Economy, thinking it would be more comfortable, but the seat is so narrow ,that my legs and feet are swollen , I can't wear shoes !
Food hope it make it international not mainly like pilipino food
Good flight, friendly crew and overall - good service on United Airlines.
Very clean plane, staff were courteous, complimentary wifi and beverages are nice, and it was nice to have a whole row to myself! I do miss having seatback entertainment, though. And the prices are getting ridiculous, especially with the different teared tickets. But the flight overall was great.
The seat was reasonably comfortable. I hope the food could be hotter and more tasty.
flight landed late almost 1.00hr and we 4 passengers missed our connected flight to indianapolis, we need to get the hotel and taxi for the next day flight to home in indianapolis, cost us $ 300 more
The flight wose Daley 2hr I lost my connect flight i wose delay one day and I am not happy
Had the same two cabin attendants and Darren and Lea are exceptional
Nuts would be better than pretzels as the non sweet snack
I’m writing to share my deep frustration with a recent experience, which I feel reflects a troubling trend in the airline industry—one where customer care often takes a backseat to profit maximization. First, I do want to acknowledge a positive aspect: I appreciated that your team accommodated a seat change due to my medical needs without charging an additional fee. This gesture made a genuine difference during my trip, and I’m thankful for that. That said, the overall experience left me extremely disappointed. The ticket I purchased for myself and a companion turned out to be “basic”—a fare category I now understand to be non-refundable and non-transferable. Unfortunately, my travel companion was involved in a car accident and could not fly. Not only was I unable to receive any kind of reimbursement, but I also couldn't transfer the ticket to someone else, despite the flight being overbooked by three passengers. This inflexibility felt exploitative. To add to the frustration, I had to shoulder additional unexpected expenses: overpriced in-flight food and a costly baggage fee on my return trip. The entire process felt more like a profit-maximizing scheme than a customer service experience. I understand that airlines, like any business, need to remain financially viable. However, creating fare structures that penalize customers during emergencies, while simultaneously overbooking flights, comes across as deeply unfair. It’s hard to feel like a valued passenger in this environment. While I don’t expect much will come of this message, I do hope Air Canada takes this feedback seriously. There’s an opportunity to lead with integrity in an industry where choices for consumers are becoming more limited and experiences increasingly transactional.
Boarding is a mess. The lines all jammed together and no one knows which line was for which zone. The flight was delayed and the plane taxied on tarmac for more than 30 mins before we could get off. Overall not a bad flight. But the boarding part can do better.
