0lane 2qs on tim3. Very bad food. No free wifi, only for texts. Entertainment poor and hard to access.
Everything was fairly easy just hard when you get to Heathrow not know your Gate number until an hour before but otherwise really everything great. Did not get my texts in time though to do me any good but that is why I still like everything the old fashioned way and print everything out.
They lived up to the Swiss reputation of excellent operation in all aspects. Zurich is a great place to make connections to other parts of Europe.
My experience was wonderful. The professionalism of the crew was exemplary 🙂. The meals were wholesome and tasty. I have no complaints
Food used to be better and comfort was not attainable after 5 hours everything starts hurting.
Well it was a 2h delay flight so that said it all. With very little if any information. Boarding took for ever with long waits at the terminal and then in the finger. To top it off and increase the delay we had to take a bus in Zurich. A trip to forget
Swiss is the. Only airline I use when I go to Europe. They are on time and they are fantastic!
The flight did not take place because the flight was canceled and I still have not received a refund for the flight.
The cabin was warm and few used the blankets. I should’ve upgraded.
The plan was delayed for takeoff by an hour, but we ended up making the landing on time which was a nice surprise.
The service and food was excellent. The remote control for entertainment did not function properly.
All was good, except my USB charging did not work, so my phone got drained and I could not charge it. Same happened to my neighbour.
A bit more space? Not practical, I know. I felt squished in but part of that could have been the man sitting next to me.
The plane (Mitsubishi CRJ) felt old, creaking and not very new. The crew was okay. Hot water provision was broken so hot beverages could't be served.
Not bad. We had preboarding tickets but the preboarding was badly managed. We lined up behind all the parents with little kids etc and when we got to the front of the line the attendant deliberately turned away from us and ignored us until I asked to be allowed to go to the gate. She started telling us that we had to wait until I told her we had preboarding then she let us through.
Everything well done and customer oriented There entertainment system is difficult to navigate
Boarding and flight update was fantastic as I experienced about a 10-15 delayed for both flights. The food served onboard was great; the service of the flight attendants was excellent.
It was good service. The very low economic seats where not comfortable
They delayed my flight from Toronto Pearson for one hour and Frankfurt to Abuja for 2HRS, So sad
Complete mess. Our reservation was mistakenly cancelled. After almost missing the connection and walking all over the Munich airport, the Service desk got involved and we were run to our flight. Not all 4 of us in Business and not seated together as originally booked. This was the worst treatment I have ever had. And I travel a lot. 1K million miler.
It was good although our flight to the UK was cancelled and rescheduled for two days later. This was after we were already seated on the plane. We missed the first leg of our trip. BA did put us up at a hotel and paid for our meals but we lost our hotel costs in Glasgow.
Connection at Hethrow was horrible..We couldn't get out of the plane for an hour as they were buying people to the airport and there were not enough busses. We had 2 and half hf between flights so it was very tight. After departing plane we had to go thru security again. People with less time in between connections missed their flights
Boarding was efficient and quick, crew was very attentive, seats were comfortable.
The space is tight. Either you sit straight up the whole time, but the minute you relax, your knees hit the back of the seat in front of you. My seat would not recline so I was quite uncomfortable. Didn’t use my tray table bc it was stained and sticky and nasty. I was also seating in one of the last rows and one crew member and people going to the bathroom kept hitting my elbow resting on the armrest.
Boarding market okay just because of the delay we had, but not related to the crew in any way…
All went well on the flight, not happy of course with having to pay for a seat and in hold luggage of £50
I always have issues to connect with BA WIFI. Nothing to blame BA for but there is always an issue getting a gate at any London Airport whether the flight is on time or delayed. But overall a great flight.
The airline was efficient and accommodating to work with though there was a delay. Appreciate the service and smooth experience!
charging port did not work, no entertainment system. Other than that the flight was good and safe.
Not the quality I was expecting from a company that has been around for ages and charges high prices
