Daily cleaning, installation of cabin HEPA filters on flights from Vasco da Gama
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|November||Best time to beat the crowds (4% less expensive on average)|
|December||Most popular time to fly (6% more expensive on average)|
Average price round-trip
|C$ 1,417||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 1,118||or less|
Good deal one-way
|C$ 1,254||or less|
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Scores according to KAYAK customer reviews
Pros: "Crew amazing yes. Seat comfortable."
Cons: "None for now!"
Pros: "The crew were all nice."
Cons: "Aircraft VERY aged--NO charging ports?! Entertainment screens tiny and old touch screen interface, slow to respond. Remote control on arm rest=accidental volume changes and such. Do NOT get the veggie pasta, it's terrible. Overhead bins do not hold large bags correctly."
Cons: "Due to flight delay, I had to skip dinner. If could have been nice to supply light meal in case of major delay resulting landing after time when most restaurants closes..."
Pros: "Great !"
Cons: "Kosher meal a bit hard to open"
Pros: "Direct flight. That’s it."
Cons: "Boarding - via a bus at LHR T3. Comfort - Cramped “ Club Europe” seat with minimal legroom - same as in economy. Food - disgraceful “tapas” dish of literally one scrap of ham, an equally small piece of cheese and half a scotch egg. Crew - disinterested to the point of surliness. Entertainment - none, this being BA short haul (others can manage it but not BA)"
Pros: "Attentive service by flight attendants"
Pros: "Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious."
Cons: "Feeling like one of many cattle funnelled through an already over-capacity system."
Pros: "Flight was very brief so not much to evaluate"
Cons: "Flight was diverted for 4 hours due to thunderstorm in Toronto"
Cons: "there's no screen. hence there's no chance of entertainment. a cup of water or just a juice box should be free/standard."
Pros: "The flight was delayed prior to leaving the gate, while lined up to take off and during the flight. All delays were promptly explained by members of the flight deck. The cabin crew were outstanding nothing seemed to be too much of a inconvenience to them."
Pros: "Plenty food. Very well looked after by the crew. Lots of good movies."
Cons: "Some of the screens had a scratches on them."
Pros: "Food and service great"
Pros: "British Airways has definitely got their act together it was a brilliant flight and the service was excellent it was a pleasure to see."
Pros: "food was excellent ... service is always top notch"
Pros: "Mediocre experience on the ground; much better in the air -- competent, pleasant cabin crew."
Cons: "It seems amazing to me that BA will leave 50 First and Business Class passengers standing in line while they pre-board "families with young children". Some of the families had children who were 7 or 8 years old and certainly had no need for pre-boarding; its just an opportunistic way of jumping the queue. Similarly, some of the "elderly" passengers who claim to need pre-boarding on departure spring to their feet and dash down the aisle on arrival. Air Canada boards Business Class first on this same route; I'm going to migrate back to them, as virtually everything else on the two flights is comparable."
Pros: "Only wish they would've put me on the direct flight"
Cons: "The transfer was a pain. Signage at Toronto Airport is non existent. I had to stop and ask people which way to go 3 times"
Cons: "No WIFI"
Pros: "Food, Movies Staff Treatment Aircraft: B787...quiet, new and clean Heathrow Terminal 5"
Pros: "Food was nice"
Cons: "Poor screen quality, ok selection of movies compared to other airlines, poor selection of audio"
Pros: "Crew was excellent"
Cons: "Charging for food and drink? What is BA, three times the price of RyanAir and the same food service. Unbelieveable."
Pros: "Very good Premium Economy service. Comfortable seats and good food."
Cons: "Noise (crying babies) from the Economy section. Delay in departure."
Cons: "Couldn't take the flight because I was not allowed to check a bag. No mention of this was made when I booked."
Pros: "Good documentary films to choose from to pass time."
Cons: "The BA crew at the check in needs improvement. BA has different standards from other carriers that make it confusing. Bag sizes for on board carry on luggage accepted by other carriers are not accepted by BA. So you can fly in with one carrier and then BA says that the bag cannot go on the flight. In a different flight our flight was cancelled and rescheduled to the next day. I have been trying to find out how to get compensated for this as it says on their website and have not been able to do that yet."
Pros: "The seats were comfortable and roomy."
Pros: "Nothing. British Airways refused to help us"
Cons: "Took over two hours on the phone to try and get rebooked. Missed the last flight out of the night due to incompetence. British Airways desk check in staff was so rude, wouldn't even talk to us. Thank goodness for the helpful Air Canada grind crew in Toronto."
Pros: "Terminal 5"
Cons: "Disgusted that they wanted to charger £11 pp to change seat at check-in 24hrs prior to the flight!"
Pros: "Flew with partner Aer Lingus. Extremely comfortable, good food, good entertainment, great crew."
Pros: "Polite and friendly crew, comfortable seat and plane."
Pros: "Landed ahead of schedule"
Cons: "Baggage did not arrive as was not put on flight at San Jose despite checking it in 2.5 hours before flight"
Pros: "great service - flight was smooth takeoff and landing"
Pros: "My screen worked and there was a good selection of movies. I also had a window seat which was great. Any seat except the middle, is always great."
Cons: "No vegetarian options."
Pros: "Courtesy, professionalism, cleanliness."
Pros: "Staff was very nice."
Cons: "I feel it is very cheap of the airline to charge for all food and beverages during the flight. A small snack and complimentary water/soda/juice would have gone a long way."
Pros: "Hostess friendly and attentive"
Pros: "Fabulous experience on every level"
Pros: "That you could watch movies and shows from the headrest, very helpful to pass the time. They fed us a lot (very salty) and were very nice."
Cons: "I was in the back in the cheap seats (row 50) with a friend, we are both small to regular size and the guy seated in the aisle seat was very small and it was still difficult to get up and around each other to use the restroom. Oh well I paid $462 for round trip and arrived safely, that's what matters most."
Pros: "Everything was great and I truly enjoyed this flight."
Pros: "No estaba muy lleno, la comida bien"
Cons: "La tripulación no hablaba español, sin variedad de películas en Español o subtituladas. Ninguna ayuda con los niños, a pesar del vuelo venir demorado casi 3 h, pedimos que le sirvan ( en el momento que empezó la cena) a nuestra hija de 6 años y nos dijero que esperáramos como todos, ya eran las 11:00 pm para ella, al final se durmió y no ceno. Las maletas llegaron abiertas."
Pros: "I got upgraded which was a huge bonus and the staff were great and attentive."
Pros: "Food was ok - rest was terrible."
Cons: "Boarding was troublesome due to the fact the person made an error and changed my seat that I had already reserved. I noticed this while walking to the gate and then informed the person at the desk. After some time they determined the error happened at check in and she then returned me to the original booked seat. While in the flight, the lady behind me kept kicking my seat and complaining that I should not have the seat leaning back. Of course this is a fully acceptable function of flying in that the seat can be tilted back when not having food - the crew did not help at all and I was forced to fly the whole time with soon being rude behind me."
Pros: "Flight was operated by American Airlines"
Cons: "There was no entertainment on a 6 hour flight (you had to use the wifi with your phone) Seats were barely reclining, and in general pretty uncomfortable Food was not complimentar"
Pros: "Once I arrived to London and missed my connecting flight due to British Airways being two hours late, the re-routing process was somewhat helpful but I could not arrive back to my destination until 24 hours later as scheduled causing me to pay an additional day worth of parking for my vehicle in Atlanta and missing a day of work."
Cons: "The flight was delayed and although I had a very small amount of time to make the flight upon arriving to London, I was denied boarding because I was told I wouldn't make the flight, my seat was given up and I had to rebook another flight."
Pros: "The service was great!"
Cons: "Leg room. I'm very tall."
Pros: "I tried to POSTPONE my Flight and they would charge me over $350.00 That was VERY BAD"
Pros: "We had a significant delay and the way BA handled it was great. Didn't string us along like US airlines do."
Cons: "The seats were so uncomfortable that it became painful to sit. Very disappointed with the food too. Some of it was inedible. Not the norm for BA . Will avoid traveling on another A380 again. Boarding in London was a total mess for such a huge aircraft. Was handled much better on the outbound flight from Washington."
Pros: "The was helpful and friendly and was able to take care of problems."
Cons: "Notifying me when a flight was being canceled before getting to the airport not where. You are supposed to be boarding the plane."
Pros: "It was meh...."
Cons: "I got no notification that the flight was going to be 1 hour earlier"
Pros: "Entertainment was plentiful. Impressive library of movies."
Cons: "The noodles for breakfast were way overcooked and tasted awful."
Pros: "The staff was nice and helpful"
Cons: "The seats are not comfortable and not enough space. Not ideal for a long flight"
Pros: "Airplanes, entertainment, boarding, check in"
Cons: "Food, conections"
Pros: "Boarding was fast"
Cons: "Long takeoff and seats were to close"
Cons: "We didn’t have food on our flight, but ordered it at a cost. We didn’t get the food or pay for it."
Pros: "Crew was great. The landing in Memphis was exceptionally smooth."
Cons: "The seat was ridiculously tight, and I am a very small person. There was no room for my carry on above the seat, and under the seat made it so there was no room for my legs. Also, we sat on the runway for an hour on the return flight before taking off."
Pros: "My economy plus seat was good (once I finally got it) and for all the hassle they did free tv for the whole plane. THey found a new plane FAST!"
Cons: "They changed gates last minute - plane was in for maintenance and slight delay - then cancelled that plane - did the series of 15 minute additional delays. They found a new plane - changed the gates (big distance) again - and 'the computer' had reseated 1/2 the plane. DISTASTER to fix."
Cons: "crew at the airport and on the plane, not very helpful"
Cons: "Flight was delayed by 5 hours."
Pros: "Selection of films and TV"
Cons: "Late boarding, but no apology. Drinks service, but no snacks"
Pros: "Flight attendants were competent"
Cons: "The drinks for purchase were absorbant"
Pros: "I made it home alive"
Cons: "Well constancy gate changes in the airport to getting on a hot plane with no air going, then to waiting an hour for the plane to start because of the power cable (still with no air) crew didn’t give us any update from the very first one, all of a sudden we are moving, but only shortly because then we waited another 30 minutes to actually take off. Once in the air it took forever to get water, just pretzels for snacks and a horrible attitude by the staff. DO NOT DLY WITH THEM."
Pros: "On time and I was the last passenger to get in."
Cons: "Due to complex connection routes in LA I was able to be the last passenger. There was no time to eat lunch. However, there was no food served in the plane even though it was started at lunch time and landed in Houston in dinner time."
Cons: "Movie kept crashing and I had to restart the app"
Cons: "Flight left 5 hours hate which included 2+ hours on tarmac being fed nonsensical updates by pilot. Planes entertainment system wasn't operational"
Pros: "Boarding was easy."
Cons: "WiFi was available."
Pros: "Pushed out on time and made it home early"
Cons: "Flight attendants were non existent. 2 water services in a 4 hour flight is ridiculous."
Cons: "The United Boarding Agent repeatedly warned about the "SMALL" carry on compartments on the CJR aircraft and literally insisted we tag our carry ons to be set aside on boarding even though we knew they fitted OK. AS A RESULT when we got to Calgary we had to wait at the over size luggage racks for our carry ons to be delivered instead of them being set up for us as we left the aircraft which is normal!! Very frustrating!!"
Cons: "Tv didn't work no entertainment options on personal device"
Pros: "The crew was working efficient and tried to respond to request"
Cons: "The plane was freezing cold. I came prepared but had to hunker down under blankets even though I had two shirts and a jacket on. This is not acceptable for any flight or airline. I caught a cold on my return trip due to this. I'm disappointed as it seemed like a newer plane. The stewardess acknowledged this but was unable to get our section to warm up. Everyone in my area of the plane was Ice cold."
Pros: "The crew were very nice and we had a safe flight."
Cons: "The seats were very hard and uncomfortable! Customers should bring a pillow."
Cons: "Didn't like having to buy food on an international flight."
Pros: "On-time departure and courteous crew. Smooth flying on this leg of our trip."
Cons: "I don't have any major complaints about this flight."
Pros: "Flight was great"
Cons: "1hr 10min. Delay on the tarmak. Late into Calgary."
Pros: "I had an empty seat next to me."
Pros: "The boarding process went well."
Cons: "The plane clearly had not been cleaned, not even superficially. There were stains and crumbs on the tray, there was garbage in the small seat pocket and the seat was damp. Very unpleasant."
Cons: "Flight Attendant was REALLY late. We had to delay boarding to wait for her. 15 minutes. then it took longer to wait for gate check -- green tag bag - than if I had checked the bag. when we finally got the gate check bags and headed through customs the checked bags were all on the carousel. And I have Nexus. So Customs was 3 minutes. NOT a good process. Figure it out YYC international terminal!!!"
Pros: "Nice seats - and some room to move and relax."
Cons: "Being an Air Canada customer and having bought an Air Canada ticket - I do expect that either the entertainment will be free on my iPad or included - particularly when I have to PAY to get a decent seat. It isn't right that entertainment isn't included for the extra price!"
Pros: "The flight is short and sweet and because of my seat assignment I didn't get a beverage until about 15 minutes before landing so the flight attendant said, "you don't have much time to enjoy it, so just enjoy it". That was just what i needed that day! Thanks United!"
Cons: "Entertainment is very expensive... no distractions from that end for my work though...silver lining I guess. Internet is similarly very expensive"
Cons: "Put on stand-by despite booking flight months ahead of time, just because we did not check in 24 hours ahead of time."
Pros: "Good in-flight entertainment using the app. Decent staff overall."
Cons: "On our booking through Kayak, this was only listedas an Air canada flight, however, when I couldn't check in online and phoned Air canada (which took 30min), they said it was operated by United and had to check in on united.com. Why was there. o mention of this?? It took me phoning to find out what airline I was flying with! Also, a United staff person told us we didn't need to touch our bags in calgary en route tonour final Saskatoon destination, which was wrong."
Cons: "Not like Air Canada ... I can tell the staff are tired of their jobs. Entertainment you needed to pay for. Really bare bones"
Pros: "Co passengers friendliness"
Cons: "The tiny cup with more ice than refreshment. Small bottles of water would be great - less likely to spill over in bad weather and thirst would also be quenched. Lack of luggage space for those of us with the correct allowance hand luggage instead of all the extra large pieces because people don't want to go to baggage claims or pay for baggage. Truly their suitcase not paid for is the same as mine paid for. Difference is the inconvenience of having to keep my hand luggage at my feet because of the larger pieces filled by passengers in group 1, 2, and 3 over my designated seat area."
Pros: "wasn't lufthansa, I purchased a Lufthansa ticket but was really a United flight. very cramped seats. bad food, and service. the person next to me fell asleep and when he woke they had taken the food off his tray table, he then went back to ask for food and they rudely said no. there were tv's so that is a plus. will be more careful booking next time"
Cons: "With maintenance delays, I wouldn't make any connections."
Pros: "That I made it home and had an open seat next to me"
Cons: "Service was unfriendly. Didn't have headphones, didn't have pillows. Seat was not much leg room. Plane had a hard landing with screeching tires, like a car that's spinning out of control. The passenger nearest me said that's the last time she's ever flying United, that she'll stick to Jawaiian from now on. I mirror her sentiments"
Pros: "We arrived safely along with our baggage."
Cons: "Major weather issues so delayed boarding and flight. That's understandable, but poor, often rude, gate operations. Often no, inaccurate, or misleading information. They seemed confused, as if this were the first time event."
Pros: "They sent me a text message telling me it was canceled"
Cons: "Unfortunately, despite the text message saying the flight was canceled, the ANA ground staff in Taipei that we talked to assured us it was not canceled. But it was. And so ensued 24 uncomfortable hours of pain. Thanks, United."
Cons: "I was delayed three days. The airline did comp me food vouchers which were useless. They gave me five food vouchers at 10$ per voucher which expired at midnight well it was 10:30 pm when the airline issued them. They comp my two night stay at a hotel which in turn charged my credit card not only with the comp rooms but a various other charges. Then I had to cancel my card and file a claim with my credit card company. The airlines are now nothing but a public bus in the sky. The only thing missing is the panhandlers. Oh also I had no clean cloths or personal items. They made it to my destination on time. So all in all it was a terrible experience with United airlines. It will be a cold day in hell before I choose united airlines to fly me anywhere."
Pros: "The flight is on time."
Pros: "Flight attendants were friendly (even though they didn't have enough food/snacks to purchase)."
Cons: "1. One gate agent was extremely rude! 2. I was seated near the rear of the plane, and there was no food left to purchase when the flight attendant got to the back of the plane (no time to purchase during layover, because my flight into connecting city had been delayed, and I barely made my connecting flight). I was starving!!"
Cons: "My flight was delayed by 3 hours which caused me to miss my connecting flight...needless to say I had to stay at the airport for 16 hours for another flight on another airlines"
Cons: "I wouldn't know since I wasn't on it and I'm still in the airport waiting for my flight. I have to try to get comfortable on the floor right now."
Pros: "All was very good"
Cons: ". Before boarding they said flight was full and there wouldn't be enough room in overhead compartment, so I checked in my carry all. After landing I expected to pick it up as we exited the plane and was told it was on the carousel ."
Cons: "slow departure no A/C on the plane for an hour wifi broken"
Airlines flying from Vasco da Gama have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Vasco da Gama
Masks required on board, masks provided on flights from Vasco da Gama
Social distancing seating
Middle seats unavailable to book on flights from Vasco da Gama
Testing for antibodies, testing for symptoms for flights from Vasco da Gama
Waiving of change fees. Search flexible flights from Vasco da Gama