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Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Pros: "Flight and the crew!"
Cons: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Pros: "Flight arrived on time"
Cons: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Pros: "The crew was informative"
Cons: "Inflight sandwiches"

Pros: "Reclinable seats."
Cons: "The food!! The lights could be dimmed as it was a night flight."

Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."

Pros: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Cons: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Cons: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Pros: "The crew"
Cons: "Seat comfort"

Cons: "Lost all our bags so couldn’t ski"

Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Cons: "The flight was cancelled and had to be rerouted on United Airlines."

Pros: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Cons: "There were several flight delays and gates were changes a few times."

Pros: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Cons: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Pros: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Cons: "Nothing"

Pros: "The crew was efficient. Flight left on time. Food and wine served."
Cons: "No entertainment."

Pros: "Food was excellent, service from staff was friendly, and entertainment options were great."
Cons: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Cons: "You are almost always late!"

Pros: "Food and staff behaviour"
Cons: "Entertainment"

Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Cons: "infotainment was down. Lost my luggage the flight was delayed"

Pros: "Really friendly staff. Great service"

Pros: "I got some rest"
Cons: "unable to charge my phone or watch movies"

Pros: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Cons: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Pros: "Seats were comfortable"
Cons: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Cons: "At some point the luggage was lost. here."

Pros: "The flight attendants could not do enough for you."
Cons: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Pros: "Service provided by the staff"
Cons: "The navigation of the entertainment system is not very friendly"

Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"

Pros: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Pros: "quick and relaxed"

Cons: "Two hours delay in the start."

Pros: "The included snacks and the seats."
Cons: "Nothing."

Pros: "The crew were pleasant"

Pros: "Nothing"
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Cons: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Pros: "Catering is ok"
Cons: "Seats comfort really old school"

Cons: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Pros: "Crew service"
Cons: "Flight delayed."

Pros: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Cons: "What is there not to like about KLM? I cannot find anything."

Pros: "The staff and crew"
Cons: "Nothing"

Pros: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Cons: "Nothing. This is filler text to meet min characters."

Pros: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Cons: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Pros: "Friendliest economy class service I've ever encountered."

Pros: "Great smooth flight staff was pleasant and the overall experience was fantastic."

Pros: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Cons: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"