Did not find the wheelchair that supposed to assist and went to a long queue for transit security chk which was very slow and boarding desk wanted to close counter although that they knew that I am minutes away because of their mistake of not providing the wheelchair.
Did not find the wheelchair that supposed to assist and went to a long queue for transit security chk which was very slow and boarding desk wanted to close counter although that they knew that I am minutes away because of their mistake of not providing the wheelchair.
Boarding was smooth and on time. The seat was comfortable and the entertainment worked. Staff were gracious.
Business class in the second leg - CDG-EVN was a disaster.
I have used Air France and KLM many times it will help if they change their menu's feel like it's been the same for years!!!, Especially the breakfast. Overall the flight was good and enjoyable.
No birding was given for next trip on same carrier, food was very moderate.
We transited through Chad and what was supposed to be a 1hr 20 minutes transit time lasted over 4hrs. We didn't get regular updates until we complained. After a 10hr flight from Paris no form of refreshment given and finally arrived Abuja over 6hrs later and none of my bags came
The line at boarding was not well organized and managed
Sky priority means you get to use the KLM business Lounge.
Je n'ai pas pû incliner mon siège et une des hôtesses ne comprenait pas ce que je disais. Je devais parler fort
their gluten free lactose meal is the best, I have never been satisfied with my flight meals. I definitely enjoyed my flight and the chair is very spacious for economy. I'm so glad Delta is my flight way back to NY.
Good. Really crowded and busy. Going to Winnipeg plane was crowded and seats very narrow Now I remember why I dislike flying 😈
Having a lot of delayed flights on West Jet, however things always work out. So no complaints.
Three hours on the tarmac before a four hour flight. I was hungry given the long wait, yet still had to pay for food service
I had planned to watch the Westjet entertainment for the entire flight however, because the seat mounted outlets in our row did not work.
Not a bad flight but our priority tagged luggage was the very last to come down the carousel.
The flight itself was good, the departure process was a little chaotic but once on the plane it was fine. The carry on luggage amounts is ridiculous. My husband’s suitcase was left behind in Kelowna. We could see it sitting there with our airtag. It was put on the next plane 6 hrs later but it was not delivered until the next afternoon. Unfortunately we had a business meeting Friday morning so he had no change of clothing for that.
Westjet cancelled the flight and I had to show up at the airport to rebook it, losing 2 days of my vacation, and no compensation, a crappy itinerary with no extra legroom which we paid for, no ability to use the lounge passes we paid for - basically a crappy experience. Not a reliable airline if you have a big trip planned.
Flight was delayed, but was good once on our way. Voucher helped - bought a meal. Great landing
Plane had a flat tire, delayed boarding and takeoff but one in the air, smooth. Make sure you have downloaded the WJ app before you leave. When on board, you can watch movies or TV shows offered on the app, it passed the time very quickly.
WestJet shorthaul gates at YVR are a ridiculously long walk from the exits and baggage claim. We must have walked past a dozen empty slots, making me wonder whose comfort or convenience was being considered...certainly not passengers. When it takes as long to walk from the gate as it took to fly, you might wonder Otherwise, the flight, crew etc were fine.
Free ear adapters for movie screen and a snack with a beverage.
Treating guests with respect when they are having issues. Myself and another guest were expected to climb over someone who had a disability and was clearly not well. There was no assistance. Also when the lady beside me asked to see if there was a possibility to get off the plane as soon as they were able because her husband is having emergency surgery the flight attendant’s response was so rude and dismissive.
It was a full flight and it went smoothly. I sleep most of the flight and I did not buy any food. Landing was perfect and the luggage came out in a reasonable time.
I really find they have good service but need to serve meals on flights longer than 5 hours. Very cheap of them as I am a large stock holder and find they can afford it. Really like tracking my bag and the updating of flight info etc on my text and emails.
No food. No Bluetooth for entertainment. Crying babies thought the cabin instead of placing them in the corners.
The crew suki/zuki is very rude. The zoning is only being announce once and there’s no way we will know what is currently allowed to board. I’m zone 5 (currently it was zone 3 but hich I didn’t know coz i went to the restroom). I saw a guy (zone 4) start boarding also. Then my husband (zone 5) started boarding also. But when it’s my turn, he said that i have to wait coz it’s still zone 3 and I questioned him why was my husband allowed when we are both zone 5 and i pointed to him my husband who’s boarding already and he told me to be attentive next time. And i told him he was so rude u like the other lady staff who is nice. The lady is the one who allowed the man (zone 4) and my husband to start boarding. There were 2 lines (the lady and suki)
Good flight. Comfortable seating, Nice crew. Lots of selection of entertainment.
Entertainment seems one sided. There has to be a balance of old and new even for international movies and songs.
Nanaimo to Vancouver was fine but flight from Vancouver to SFO was not so hood. Major problem besides 7 hours of weather delay was the fact they let 4 very drunk men on the plane into first class. They were awful! They should never have been allowed on.
Terrible delay causing missed connection in Toronto. air Canada should have hotel Vouchers waiting for you or handed to you when you check in. Also baggage claim in Toronto waited for 50 minutes.
Victoria (YYJ)Canada
Paris Charles de Gaulle Airport (CDG)France
Paris Charles de Gaulle Airport - Victoria