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It's not the staff's fault. The cabin crew do their best but the setup in Stansted Airport by Ryanair is poor. The herding of people like cattle is unacceptable before boarding and is something that's in every airport but only in Stansted have I seen the queueing of passengers outside the plane on the tarmac and the crew only turning up with maybe 5 minutes to depart. This is a resource issue . Yes prices are good but seemingly comes with a price of poor treatment of customers. I'll pay more next time

Delayed for 2 hours lack of communication no refreshments as promised and the drinks on board were not as ordered and refused to refund

Straight forward checking as long as you have completed every single detail online, prior to checking day. Efficient boarding, seating is ok for a two hour flight. Fulfilledour travel requirements from Manchester to Marseille.

This was the worst boarding ever. We were kept in the boarding bus for almost 40 minutes without any information or update. Very uncomfortable beings squished with another 50 people and not knowing what was happening.

The flight arrived within 15 minutes of schedule. We hate the cattle-like boarding process seen often in Europe. After your boarding pass is checked by the airline staff, you wait standing up in an area with no seating for several minutes.

The lady at the boarding gate was so rude. She was challenging people being in priority and looking them up and down as if they weren’t dressed for first class. This was Ryan air priority. We all sit in the same seats. She loudly called out to embarrass a man who she believed had cheated and got in the priority line. He had a valid priority ticket and even worked for Ryanair. Also challenging visas insisting people download them until they proved on the government website it wasn’t required to print. The Ryanair employee who was challenged said she is always like this. She also pulled people from regular boarding as they were fashionably dressed and upgraded them to priority and changed their seats. That was comical. I think she felt she should be working for Emirates first class, although they would t have stood for her rude behaviour

They lost a bag and now our vacation is ruined

Boarding was fast and efficient. The crew was super friendly. Since it’s a budget airline and it’s a short flight, I can’t expect food or entertainment.

There plane had a technical pricken so we had to disembark, but the replacement aircraft was provided within one hour so there was not much delay.

We had a delay. That made me feel anxious because I arrived out of time