Low season | January |
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High season | August |
Cheapest flight | C$ 158 |
Only 2 bathrooms at rear of plane for about 30 rows of passengers. Ridiculous! Long lines passengers alway waiting. On long trip a full can of beverage rather than a little cup would be appreciated and expected.
Only 2 bathrooms at rear of plane for about 30 rows of passengers. Ridiculous! Long lines passengers alway waiting. On long trip a full can of beverage rather than a little cup would be appreciated and expected.
Delayed by 4 hours. Missed connection back to UK. Ended up 24 hours late with an overnight delay. Westjet offered hotel accommodation but when we got to the hotel they said it was fully booked. Terrible experience
Over an hour late. Lousy flight attendant who was just going through the motions in every aspect of her job. The Dash 8 aircraft is super basic (no entertainment system, small seats, limited storage). Carry on luggage doesn’t fit in overhead bins.
Did not realize this was a super budget airline - we even had to pay for a carry on!
Smooth process, on time. Everything ran perfectly. It would be nice to have in flight entertainment and better food choices but these were short flights so not a big deal
Travelled with my mother in law and made sure she has wheelchair access. Very efficient travel. There was always someone waiting for her when she got off the plane
Very friendly staff at the check in.crew was excellent in side the plane & service was great 👍
The fight was delayed for 30 minutes. The Dash 8 Q400 was not my favourite plane it was very tight for space. Next time I fly with Westjet I will book a larger plane.
I got home. I won’t fly in a dash8Q400 again. It’s way too small of a plane.
No one explained how the bassinet worked. Quite straightforward, but it's difficult to try to figure out when your holding a 4 month old baby in 1 hand. Multiple times I was struggling to stow / get down and no nearby crew offered helped. When chicken sandwiches were served, no vegetarian alternative was offered. I had booked an infant meal for our 22 month old and she was not served any food / no crew even asked if she was OK or would like anything. When I did inquire the stewardess was nice enough to dig up an extra meal from the back.
It was swiss air flight and they were very helpful and kind
The entreteiner was really old,no food for 6 hours fly
Boarding was late, but we still made it earlier than scheduled. I still can't understand how a national carrier doesn't offer food or snacks on flights and charge you for them. It's a national carrier of Canada, not some low-cost airline; this shouldn't happen. Friendly crew.
My flight from Montreal to Vancouver was fine, but on the flight from Vancouver to Seattle, the attendants forced me and my friend to check our small carry-on bags at the gate when others were able to carry on much larger bags. Then, when we arrived in Seattle, our bags didn't end up in baggage claim for over an hour and a half. The Air Canada baggage office was closed and locked, so eventually, after checking all the baggage claim carousels, we went to the Air Canada ticketing office...where they told us bags were just being dropped now. The almost-two-hour delay was absolutely unacceptable.
It was pretty good, although it was a little late in departing.
The crew were on the job, most of the time. No grumpies in the bunch. Boarding is by group nimber - it works but they won't acknowledge Star Alliance status so we found ourselves at the end of the boarding line and possibly challenged for overhead space, but it worked out OK. Food was mediocre, but we go to restaurants for good food, right? It was OK
Flight attendants should learn something about customer service. About how to deal with people Very disappointed This only happens only in Air Canada
Poor ! Couldn’t cancel months ahead because no credit or refund was permitted !! But they still kept contacting us about check in for all flights in spite of our canceling this trip months ago . So disappointed on all fronts with this airline!!
First lag from Toronto to Vancouver. Cold as hell and there is no blanket to provide. Terrible crew and bad attitude
First flight was delayed and then they moved up departure time for flight - not ideal. made it but sprinted the entire time and messed up my ankle