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It was very good. Our flight was delayed and we as a result missed our connecting flight but rescheduled to the next day. The Need Help staff was so great and offered us compensation that was beyond satisfactory.

Had us delay to fix forward restroom only to have stop working so I had a line of people's rear. The entire flight.

Other airlines were canceling flights but Delta got us home. Crew was friendly and professional. It would have been nice to have had a little more notice about the delays because we had already arrived at the airport when the first of several delays were communicated but I understand that storm forecasting isn’t simple and we were grateful that Delta didn’t just cancel the flight.

the fight attendants were great and i appreciated that they had season 1 of The Wire from HBO as a viewing option

Love delta but the delays and long waits for updates was just too much this time.

Excellent. No issue and it was on time and arrived early, the best!

The flight was oversold and they kept on announcing they were looking for a volunteer to give away their seat, but the announcement has to be louder and clear @ gate 88 and also must precise. Additionally, the departure time kept on changing. But overall it was fine since it was a short flight.

The airport process and boarding were fast. The airplane crew were nice but the food was bland and the seats extremely uncomfortable- my seat had an issue and couldn’t move back and made noise .

Ticketing and scheduling was a nightmare. The flight itself was very pleasant

Boarding was chaotic. I didn’t finish dinner because I went to bed early. Breakfast omelet was overcooked and tasteless but croissant was better than usual. Plane was dirty—crumbs in every seam and lavatory was poorly maintained (paint peeling, etc.) and toilet paper had not been refreshed before takeoff. No cubby for storage in first and seat was narrow.

Flight was delayed. Can happen. But the info on the website and app said that flight was cancelled which was not the case.

The whole trip was excellent. The only thing I would change is the temperature of the plane was a bit high which made it uncomfortable to sleep.

Delay, luggage didn’t arrive. Had to go the next day to collect it

KLM is my favourite airline. Never ever let us down.Staff are first class.

Pretty bad. Food was awful. drinks were scarce, as if drinking an extra drink would ruin the airline. attendants were not very helpful. likely Dutch "directedness" (I cannot be bothered). Crammed flight. Entertainment in very minimal dosage. Almost all old movies and series with 1-3 episodes only. Very limited number of options available. Jesus!! it seems you need to bring your own entertainment these days even of flights that are 13 hrs long!! I would and I will avoid in the future!

Quick and efficient as always. Air France managed to loose and damage my luggage that never made it onto my KLM flight.

The flight was again delayed for more then 2 hours with some lousy explanation regarding the reason of the delay. Although the flight was delayed for more than 2 hours, no refreshments were offered (according to EU regulations). Last 4 flights on KLM - always at least 2 hrs late. So be prepared that you cannot plan anything with KLM.

The flight was delayed for 2 hrs. Because they didn’t have a crew to fly. And it is not a first time for klm to do that. Last time they cancelled my filght and rebooked me 3 days later. Not reliable airline

Booked connecting flights with KlM. My serving flight was the furthest part of the airport. On arrival in Zurich. My two cases arrived but only one carry on belong to my son. His three suitcase didn't arrive. After enquiring we discovered they were still in Amsterdam. We landed at 11.12. We eventually left the airport just after one.

Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm

Not having a screaming baby in my row the whole trip would have improved the experience.

Better boarding process, but not the fault of the airline… people are dumb.

Seat barely reclined. Boarding took forever. Flight attendants were not very friendly

Premium class - the food could have been much better such as a veggie tray or fruit tray or cheese & crackers.

It was my first experience with westjet and it is really awesome to travel with westjet. I highly recommend to everyone.

I liked absolutely NOTHING, Westjet is the worst airline in the world, they should be ashamed, they treated me like dirt, let's put it this way, I am truly pissed off. If anyone cares about my experience someone should call me so I can tell how bad my experience was, what a shame

Wasn’t able to purchase wifi for entertainment so the flight was long

West jet once again canceled the flight delaying my travel this is inexcusable they are not capable of running an airline

Worst airlines. I will never fly this again. Please warn customers. They cancelled our first flight and then gave us flight vouchers that were declined.

Needs to be clearer about baggage allowances upon purchasing tickets

Cancelled flight had to fight for a hotel voucher and lost my upgrade. Not great business.

My place was cancelled at the last minute throwing my traveling schedule off. I barely made it on the last ferry home.

Nice larger plane Good take off and landings Very comfortable seat Great staff. Caring and helpful

Checked bag- one should be free for overseas flights. Seats were extremely uncomfortable. Will probably not fly Canada Air again.

The flight was booked solid and there is no leg room for anyone over 6 feet tall, which is probably 25% of your customers. I have selected aisle seats and was given the middle twice. This is not something that can be changed, so I shouldnt bring it up, but that is my feedback.

Boarding was good. In cabin Service was perfunctory. Cabin crew were professional but not welcoming. Was very surprised there was not once were the passengers offered water overnight. A first for me on a trans Atlantic flight!

The staff were friendly and helpful. The beverages were good. I was on an overnight flight so it was really frustrating to find myself crammed into seats didn't even recline. Not only were they small and uncomfortable but then they didn't recline? Why was that taken away? And why was that not mentioned when I bought the ticket? I might have chosen a different flight and paid more if I knew that ahead of time.

Our flight was cancelled half hour before boarding. We then had to spend hours on the phone to get a much longer re-route through Munich with an extra 10 hours of trip time. It caused us to miss a full day of long awaited vacation. We are extremely disappointed.

My seat wouldn't recline. But lots of leg room was great. Good flight.

The overall experience was very good and the flight left early. The checkin process was efficient and the staff was helpful and courteous. Of course, the room between seats could always be a little bigger.....

my flight was cancelled. next one scheduled 2 days later. no hotel provided. worst airline experience ever

The flight crew, the on-plane service, and the food were fine. The seats lacked cushioning and were uncomfortable compared to other planes from recent flights. The plane was initially delayed one hour and that expanded to 1.5 hours. When we boarded, there was insufficient room for our carry-on bags, which added more time to disembarking from the plane. It appeared the Air Canada staff or the Toronto Airport staff were less than competent to handle whatever the issue was that caused the delays, which was never communicated.

Crew had connection details for only 2 other flights and gave less than empathetic guidance.

The plane was comfortable and spacious. Unfortunately it was delayed and I had to pay for coffee.

We bought tickets with Lufthanza from Kayak for flight operated by United..

It never happened. Bumped 2 times then cancelled. 4 cancelled flights after that

While booking through Lufthansa, when flight is operated by other airlines, you don't necessarily get the quality of Lufthansa. That said, I was passed over on both meals served. While I had my eyes closed or asleep, no attempt was made to serve me or wake me for the service, which is something new. When I took it upon myself to get out of my seat, track down an attendant, and ask for a meal, the attendant would kindly serve me. Of more concern, however, is the lack of selection for the meal. Being diabetic and insulin dependent, I could not eat what was served. The first meal was pasta with a small slaw/salad and a bun. The second meal was a muffin and another pastry. In all, I could only eat the salad, which amounted to next to nothing. Fortunately (for Discover) I had brought food/snacks to carry me through the flight. Otherwise, I might have reached a low blood sugar. With diabetes becoming more prevalent, Discover may consider more eating options to accomodate all passengers.

Good flight, but left late and food was only okay!

The trip was good except for the delay that caused a connection issue in Chicago.

Seats were terribly uncomfortable! Couldn’t sleep! I paid for good seats when scheduled with Lufthansa, got crappy mid-section seats on Air Canada!