Daily cleaning, installation of cabin HEPA filters on flights from Wisconsin to St. John's
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Scores according to KAYAK customer reviews
Cons: "More drinks, snacks"
Cons: "The flight was fine, but the aircraft arrived 3 hours late. That’s a long wait."
Pros: "Crew, seats and entertainment. Unfortunately a rude passenger in front that put their seat back too far and refused to compromise so didn’t have much leg room over a 6 hour flight."
Cons: "Ran out of half the food options halfway down the plane."
Cons: "Terribly small seats"
Pros: "Not a thing"
Cons: "The fact I didn't even make it to my destination. Not one person working for Air Canada gave me the impression they knew what was going on. They certainly didn't apologize for ruining my vacation and they did not try to do a single thing to help us make our flight or make the disappointment of missing it any better."
Pros: "Entertainment. GoGo did not want to work for me at 1 he before arrival."
Cons: "Give me a coupon for food before takeoff or on arrival. Skip the CupofNoodles. After Japan and Shanghai, cup of noodles seem really in bad taste."
Pros: "I had this awesome trip to Oz planned via Air Canada, but it crashed and burned ( not literally) due to a legal matter. Liam was very helpful with cancelling the flight and assured me that I have no worries booking another with a bothersome penalty."
Cons: "Liam was down to earth and helpful"
Pros: "Great crew"
Pros: "The seating was good and the pilot was friendly."
Cons: "There was not a good movie selection and there was not a lot of information regarding the altitude and there was not very much warning during turbulence."
Pros: "Loved crews."
Cons: "Our plane was delayed for 5 hrs. On top of it, they brought in a smaller plane with 100+ less seating than original one which caused us losing our reserved seating. They refused to give us our seating arrangements up until the boarding time. All the other passengers had boarding tickets but us. So our family couldn’t sit together. I had a super pleasant experience with Air Canada prior to this trip so it made me so sad. On the other hand, crew were fantastic. We missed our connecting flight but they took care of us so I was happy in that sense."
Cons: "crew was rude and unhelpful with delayed flight"
Cons: "My direct flight was cancelled and rebooked with a connecting flight."
Cons: "The television screen with on-board entertainment options didn't work properly, so I was unable to watch movies/television or play games. This was disappointing as it was a fairly long flight."
Pros: "Crew responsive to service requests. Was able to select an exit row seat upon checkin online. Enough room for carry-on luggage to be stowed Check in helped us get to flight on time despite many customers."
Cons: "Limited selection of on-board food (Many items in the menu were not available)"
Cons: "One hour late"
Cons: "Flight was delayed"
Cons: "Everything. Will not fly air Canada again. Even if it costs me more money."
Cons: "The flight was late."
Cons: "Late departure"
Pros: "We didnt crash"
Cons: "We didn't crash"
Cons: "The plane was sitting at the gate for about an hour before we boarded (for a flight delayed by over an hour). Yet Air Canada didn't bother to go through the cabin and pick up garbage left in seat back pockets. The water in the washroom didn't work."
Pros: "This was my smoothest flight I have had. I was traveling alone which probably made it better."
Cons: "The fact that I never have this kind of experience when I have my family with me and we have special needs e.g. Stroller, baby, checked baggage, and kind of change to the itinerary."
Pros: "Great price, easy transitions and connecting flights. No complaints here!"
Pros: "All was well. Thanks"
Cons: "Not aconfortable plane"
Pros: "Boarding process was good"
Cons: "No free snacks offered"
Pros: "The ONLY part of flying Air Canada that I used to like was your partnership with SAS, over the past ten years I have lost more airtravel points through Star Alliance troubles than I could have made in the decade before. Luckily when I fly from my birth place of St. John's NL, you're ground staff are the absolute best! I can give "shout outs" to each and every one of them. From those ready for retirement to the new staff just in from "who knows where", they get the whole "customer service" priority that your airline needs to focus on. Your management in Halifax "Sharon" is out of this world too, other than that whether through Lufthansa, Air Canada or anywhere I would travel, seeing that red leaf on your wing would make me ashamed to be Canadian."
Cons: "I paid extra for a seat to ensure leg room, all I got was ear ache! The flight - although half empty had no place for my briefcase, but I was "ordered" to push my sealskin bag under the dirty greasy seat in front of me. When I requested they store it upfront for take-off & landing - the french female steward started flirting with the man sitting next to me and didn't even offer a response. When drinks came around - I was handed a half empty glass with juice on it's exterior and borrowed a napkin from the next seat. Later I did get a napkin "thrown gently" over the person she enjoyed speaking with. I was happy to wait until connecting passengers disembarked before the local traffic, but was appalled when the more senior female steward stopped a local passenger who I know has anxiety about flying - to insist she let the other passengers off first. Air Canada needs to be educated on what human behaviour entails, before they can graduate to customer service. Together with my first name, you can know my last name is Floyd"
Pros: "Crew from Venice to Toronto was good, but crew Toronto to Denver was uncaring. She would rather sit in the back and knit rather than help out a cramped passenger in the last row who couldn't even sit forward because the passenger in front on me reclined into my lap. The Lat seat doesn't recline so I was forced to sit sideways, feet in aisle while people heading to the bathroom head to step over me. She did nothing to help."
Cons: "Stewart from Toronto to Denver could care less about my comfort. Being in the last seat, unable to recline, I had the passenger in front of me recline into my lap and refused to adjust his seat. She ignored the situation and went in the back behind her curtain to knit while I sat sideways the entire flight with my feet in the aisle. People going to the bathroom were forced to step over my feet, but at least they were sympathetic"
Pros: "Seats are comfortable and I had plenty of leg room."
Cons: "No snacks offered with drink. Boarding wasn't well organized. Toronto airport is horrible... long lines at customs and security caused me to miss my connection for the second time in a row."
Cons: "Audio jack for entertainment weren't working."
Pros: "Air canada needs a serious serious overhaul of the way they treat their customers especially those working at the Toronto airport I find their employees have an "entitlement" mentality that other carriers do not Customer service seems to be a priority not talking to your coworkers about the weekend while serving your customers"
Cons: "There was one employee who suggested to take an earlier flight and was very helpful Little things go along way"
Pros: "It was a short flight and I shared my seating with average weight people. The crew members and the pilots were very informative."
Cons: "During a short flight there is not much to experimented and less to comment."
Pros: "The crew was particularly friendly and courteous. The overnight flights are always a bit on the "less-than-comfy" side, but not because of the plane, but because it is Coach seating (where I was.) But, again, as comfortable as it could have been."
Cons: "Nothing at all that I did not like."
Cons: "Staff was rude. And I was seated next to an alchoholic"
Pros: "A fine flight, considering how small the plane was."
Cons: "Boring food. Better than none at all, I suppose. I had the vegan option. Perhaps they are trying to discourage vegetarians from eating on the plane at all? It took half an hour on the phone to even arrange it."
Cons: "1h15 late"
Cons: "5 hours late with no info"
Pros: "Great airplane service, people and amenities"
Cons: "Mechanical problems and missed flight to Milan. Then next day flight to Milan delayed. Air canada put us up in cheep hotel with minimal food vouchers."
Cons: "Air Canada lost my luggage, customer service was very vague and unhelpful, did not get my bag back for almost a week."
Pros: "Lots of leg room. Friendly and helpful staff. Smooth flight and comfortable seats."
Cons: "We didn't like all the walking to get to and from the plane in Terminal 2, Heathrow. Anywhere else in the world would transport people by bus if it was going to be a twenty minute walk to the departure gate."
Pros: "I liked that this flight had individual tvs on the seats and that movies were available."
Cons: "On my second flight, I was not fed dinner despite the evening time and the length of the flight, we weren't even provided snacks."
Pros: "Okay flight, nothing special."
Cons: "The crew had bad attitude and ignorant. Landind in Toronto on the way back was so scary!!"
Cons: "When I checked in at Ottawa they gave me a ticket for the Toronto to Orlando flight but there was no seat #. They said get it when you are at the gate. They knew all along there would be no seat # ever as they had overbooked by 12 passengers but didn't have the decency to tell me or apologize and explain. I was in line-ups for the 3 1/2 hrs I was in Toronto trying to get a seat and not knowing till the very last minute that I had one. The very back row next to the toilet. I will never recommend to fly Air Canada."
Pros: "I liked the personal TV with movie and TV shows."
Cons: "The food was not very good, but was not expecting much."
Pros: "Frinedly staff. Clean cabin. Great entertainment and personal tv."
Cons: "I had seat 31k, by the emergency exit. I was told the most legroom and window seat. But I had to strch my legs to the left into my neightbor space. There was also jo window..."
Cons: "They did not let my mom board the flight because she didn't know she was supposed to get a transit visa just for passing through Canada. Since, other countries don't do that shouldn't they warn it when somebody is buying a ticket. The ticket was bought online and the questionnaire clearly asked nationality!"
Pros: "The crew was great. Trent was outstanding"
Cons: "This was a regional jet, and this flight segment was 3 hours. The seats seem to have a little more leg room than larger jets but much less cushioning, and the pitch/shape of the seat back was very uncomfortable. I could barely walk when we reached Houston."
Pros: "Crew professional. Flight on time and clean"
Cons: "Seating room was horrible. My knees hit the seat on front of me, fortunately the gentleman sitting there did not try to recline. Seat very narrow As well as isle. Controls for monitor in seat back on arm rest and I kept activating it accidentally while trying to nap which was annoying. I’m 6’1” and 190 pounds so am not what I’d consider oversized but I’ve not been this uncomfortable on a flight in many years. Will make a note to avoid this line and plane in the future"
Cons: "diverted due to weather but send to Stephenville!"
Pros: "Our flight attendant was the best!"
Cons: "The weather."
Pros: "The pilot tried to make up lost time in the air."
Cons: "Due to regulations, our crew had to delay our flight 39 min. This was done the night before. There was no way we were going to make our connecting flight, but no one from United seemed to care. The crew from milwaukee to Houston was rude and unhelpful."
Pros: "The crew was very good."
Cons: "We had a two hour weather delay and 4 gate changes. Had to unnecessarily walk from one gate to the next. Every time we got a. Texted updated we had a new gate number. Frustrating. Then the plane arrived from LaGuardia but there were no flight attendants so we had another 15 minute delay and nowhere to sit. Not happy"
Pros: "Departed / arrived on time, clean, good snack options."
Pros: "Everything was fantastic except I was a little squished; but I suppose that is to be expected on the economy flight. We did land later than expected but it ended up being just fine and I was able to connect to my next flight."
Pros: "the crew was great."
Cons: "quick flight. comfortable seats. lots of leg room"
Cons: "La persona que me atendió para abordar y segundo avión con destino a Puerto Rico era una mujer desagradable mal educada trataba mal a toda persona que le estába. Verificando el boarding pass Verguenza me dio que fuera boricua"
Pros: "The crew went above and beyond on this flight. They were continously carrying around juice for us and constantly making sure we were all comfortable. The movies and TV shows were free if you had the united app.overall it was a amazing flight!"
Cons: "Couldn't get direct tv yo work"
Pros: "It was a pleasant flight - nothing too exciting. The staff was lovely."
Pros: "Everyone was so very helpful."
Pros: "Nothing stood out."
Cons: "having to wait for the flight crew"
Pros: "Nothing. Horrible experience all around. Didn't get home till midnight"
Cons: "Kayak sent me a push notification saying flight was delayed. Arrived at airport, it was scheduled for on time. Airline wouldn't let me or my bag on the flight meaning I had to wait in the airport for 4 hours until the next flight out."
Pros: "The planes appeared to be newer."
Cons: "We had very little leg room and my husband had a sore back after the flights."
Cons: "Bumpy plane"
Pros: "Our Stewart on way was nice. Pilet was informative. Let us know what the weather was like and when to expect turbulence. Pointed out land marks as we flew over them."
Cons: "Seating was uncomfortable. Very little leg room and I am short. Can't imagine what it would b like if I were 6 foot instead of 5 foot"
Pros: "Service and comfortable seat"
Cons: "100 dollar baggage fee"
Cons: "Flight from mke to Chicago was delayed so long I missed my connecting flight to charlotte. U had to spend the night in ohare airport. Very unhappy with United airlines."
Pros: "I got a window seat"
Cons: "Chair didnt recline"
Cons: "It was cancelled no email no text no call thanks"
Pros: "I got a fair price ticket and plane wasn't dirty ."
Cons: "I was delayed for 6 hrs"
Pros: "Very friendly and kept us up to date with the issues we had with off-loading about ever 15 minutes."
Cons: "It took 50 minutes after we landed to park and get off the plane."
Pros: "Although it was s bit bumpy bcs of the weather, we had the wind with us and we arrived about 30 minutes early."
Pros: "Fast boarding. Flights were on time."
Cons: "Very cramped seating in the back of the plane."
Pros: "I like the United check in person in Milwaukee / kind- helpful- informed. All United personal were polite and professional in spite of many delays , cancellations and upsets."
Cons: "Out going flight to Denver never made it to salt lake . Rebooking barely got us to connecting flights.... but made it we ran to connecting flight and did make connection. Returning, our first flight also never appeared ... two hours and 15 mins of standing in line to rebook We boarded another flight. In Chicago we stood in another line to rebook . Eventua"
Pros: "The staff was efficient, funny, friendly and honest. Smooth landing and good service. Thank you!"
Cons: "Less than friendly staff at the desk. The gate was changed on us and again no United app updates or texts until much later."
Pros: "Smooth ride, professional and friendly crew"
Cons: "Wish the cup "holders" in the tray were deeper"
Cons: "United would not put my bags on despite being at the counter 40 minutes before the flight. Then they put me on stand by for 6 hours during which time they lost my bags and ultimately not having a seat for me."
Cons: "Need water offered free"
Cons: "Plane 2.5 hours late"
Pros: "Flight itself was fine"
Cons: "3 hour delay taking off"
Pros: "Quick and efficient"
Cons: "Very small and hard to sleep if you are a tall human. Ended up with neck ache"
Pros: "On time. Early."
Cons: "Nothing was fine"
Cons: "Emergency landing with no power in flightn"
Pros: "This plane was pretty small (70 people) and not full, so boarding was fast. The crew was good, friendly and helpful. The pretzel snack things were good and unexpected for such a short flight."
Cons: "The plane was very loud and it was impossible to hear the crew and my partner. There was no entertainment which was fine because I brought my own."
Pros: "Agents checking baggage were unbelievably slow. Good thing there wasn't a long line."
Pros: "Every thing was ok"
Pros: "The crew was great. I don't know how to make the stars increase."
Cons: "Arrival times were accurate. Crew friendly and helpful. Freight was good."
Pros: "The Flight attendant and pilot were beyond helpful and apologetic about the delay, The customer service rep in Denver was great."
Cons: "Because of a 2+ hour delay in Milwaukee we missed our connecting flight in Denver to Medford and had to stay overnight. Sitting in isle 1 was uncomfortable and it was a pain not having immediate access to my purse because I had to stow it for take off and landing."
Pros: "Very smooth and speedy flight, arrived early!"
Pros: "The timing of the flight for Tuesday night was right I don't have that much delays !!!"
Cons: "Flight attendant was over worked. Flight was delayed. Small carry-on compartments"
Pros: "Flight was smooth and in time."
Cons: "Staff at General Mitchell airport (MKE) United counter were not knowledgeable and the check in process was very frustrating. There were not many people at the check in counter, but it took us 30 minutes to check in once we were at the counter working with the check in clerk."
Airlines flying from Wisconsin to St. John's have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Wisconsin to St. John's
Masks required on board, masks provided on flights from Wisconsin to St. John's
Social distancing seating
Middle seats unavailable to book on flights from Wisconsin to St. John's
Testing for antibodies, testing for symptoms for flights from Wisconsin to St. John's
Waiving of change fees. Search flexible flights from Wisconsin to St. John's