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Pros: Pricing is great

Cons: Seats, complimentary food, timing of flight

Pros: Flight once it got to Edmonton was ok

Cons: Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation.

Pros: Great

Cons: nothing

Cons: it took a very long time for take off, and de freezing. That should have been done prior because it made our flight very late arriving in toronto

Pros: Seats were comfy. Crew outside was helpful, i suggest AC have some men to lift suitcases from scale to belt and not have these women who r checking ppl in have to struggle to life suitcases frim scale ti belt-why aren’t men there to assist? AC need to provide some assistance in this regard. in-fight crew was plain and ordinary, nothing to write home about. Not friendly, just do what “we are here to do” period!

Cons: I have given reviews on so many occasions to improve the airline but nothing got better

Pros: Crew was great

Cons: We were on the runway for one hour and Calgary was not notified so we could not make our connecting flight even though room on the plane. On the flight an hour later we were on the plane for three hours but the weather prevented takeoff. Now we are sleeping in the airport until 6 am. So I think communication needs to be improved

Pros: Lovely staff, new plane, great entertainment options

Cons: Honestly, even if the aircraft was delayed, there is nothing one can do and just be patient. Lunch and dinner vouchers were issued, that was well appreciated!

Cons: No space for carryon rollers.

Pros: Great crew. Easy boarding. Free snacks and drinks.

Cons: No entertainment. No outlets/USB. Older plane.

Cons: Needs to be more clear that you have to pay to bring bag on.

Pros: The head stewardess could not do enough.

Pros: Crew were very friendly and efficient. The flight was uneventful

Cons: Free drinks. More options for free snacks

Pros: Crew was amazing, personable,joked around. I though boarding would take forever but very smooth.

Cons: Honestly...being stuffed in like sardines ....it is getting worse. maybe the older I get the more I see it....but its so uncomfortable. I think the old days were much better!

Pros: The crew were very accommodating as they were able to get me a wheel chair on short notice....thank you, thank you. The seat was not the best because the seat-back did not recline (we were seated in front of the EXIT row)....not good.

Cons: A service of H20 should have been offered...especially when leaving very dry Palm Springs.

Pros: Great

Cons: nothing

Pros: Pricing is great

Cons: Seats, complimentary food, timing of flight

Pros: Flight once it got to Edmonton was ok

Cons: Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation.

Pros: Flight once it got to Edmonton was ok

Cons: Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation.

Pros: Great

Cons: nothing

Pros: Pricing is great

Cons: Seats, complimentary food, timing of flight

Cons: 4 hour delay.

Pros: Crew member was grumpy, not friendly and did not give eye contact

Cons: Friendlier service and more organized to get on plane. All zones weren’t called and then announcement came on saying last call. Also not enough room for bags. Crew member was on phone when we arrived to plane. No explanation on why but made me feel uncomfortable about our safety.

Cons: The plane was delayed due to waiting for people to clear customs.

Pros: The food was good

Cons: My girlfriend’s Tv stopped to work in the beginning of the flight.

Pros: Great

Cons: nothing

Pros: Flight once it got to Edmonton was ok

Cons: Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation.

Pros: Pricing is great

Cons: Seats, complimentary food, timing of flight

Cons: No space for carryon rollers.

Pros: I got to the destination.

Cons: I could not have been ripped off with extra baggage fees.

Pros: Great and helpful crew

Cons: Porter airlines mechanical failure caused 13 passengers to miss connection to DC

Pros: Friendly crew wick deplaning

Cons: $35 for a carryon is ridiculous. Do you really want your peer airline to be Spirit? Quote your all in price for fares.

Cons: Was delayed by 1.5 hrs and only received 1 alert about the initial 30 mins delay.

Pros: Great value. Free beverages including a small selection of beer, wine and whiskey. Otherwise no frills, no with, no entertainment. Short haul flights, no problem. Best bargain airline

Cons: There is a fee to change your assigned seat US$10-20(?), regardless of whether it's a "better" seat. Fortunately, this trip our seats (family of three) were near where we wanted to be. But, it would have been disappointing to have to pay for each seat change for each leg, each way.

Pros: Free wine and beer service

Cons: Gate agents, re-booking

Pros: Friendly crew wick deplaning

Cons: $35 for a carryon is ridiculous. Do you really want your peer airline to be Spirit? Quote your all in price for fares.

Cons: crew could have been more professional, the signs for boarding were confusing

Pros: Really appreciated AC getting us on an earlier flight as our scheduled flight was delayed over 2 hours due to weather.

Pros: Timming Was ok

Cons: No Food, old tv, poor confort seat

Pros: Crew was great

Cons: We were on the runway for one hour and Calgary was not notified so we could not make our connecting flight even though room on the plane. On the flight an hour later we were on the plane for three hours but the weather prevented takeoff. Now we are sleeping in the airport until 6 am. So I think communication needs to be improved

Pros: Flight delayed. Missed connecting flight

Pros: There was enough leg room and boarding was done reasonably quickly.

Cons: The flight was delayed by 15 minutes without explanation.

Pros: Everything

Cons: The crew services are excellent

Pros: Crew member was grumpy, not friendly and did not give eye contact

Cons: Friendlier service and more organized to get on plane. All zones weren’t called and then announcement came on saying last call. Also not enough room for bags. Crew member was on phone when we arrived to plane. No explanation on why but made me feel uncomfortable about our safety.

Cons: No space for carryon rollers.

Pros: Crew was super friendly and amazing

Cons: Entertainment

Cons: Horrible customer service. One plane was not fit to fly so delayed 30 minutes to get another ready, then after flying 30 minutes, had to return to airport because the plane had mechanical issues. Then after an hour being held without bathrooms at gate outside lounge, we flew and landed 4 hours late.

Cons: Missed connecting flight, cost me a day's work. Didn't get notification, had to rush through Pearson only to find out my flight had already left.

Pros: when you enter Canada and then travel through YVR for another flight it is a total waste. Not the fault of the airline but the way they do things with security

Pros: The crew were very accommodating as they were able to get me a wheel chair on short notice....thank you, thank you. The seat was not the best because the seat-back did not recline (we were seated in front of the EXIT row)....not good.

Cons: A service of H20 should have been offered...especially when leaving very dry Palm Springs.

Pros: Everything was great, very little turbulence and the crew was great!

Cons: The only complaint I have are the little little flaps on the head rest. You can adjust them to rest your head unfortunately my wasn’t able to hold my head in place.

Pros: Free wine and beer service

Cons: Gate agents, re-booking

Pros: Staff on the checkin desk was very kind and helpful.

Cons: Delay

Cons: Plane was late.

Pros: Crew was amazing with my baby. Overall a very good flight.

Cons: Missed connecting flight, cost me a day's work. Didn't get notification, had to rush through Pearson only to find out my flight had already left.

Cons: Late 1&1/2 hrs leaving. Crew issues and no one to load the luggage.

Cons: There was absolutely nothing "first class" about this flight. Cramped seats, baggage fees, terrible boarding procedures... I've experienced better service on economy flights. Never again with Delta/Westjet.

Pros: The crew were excellent. The seat was not very comfortable - it had a very firm seat cushion. The flight time was about 5 hours so it was OK. I adjusted to the feel of the chair. We had seats next to an exit door so we had more leg room which was nice.

Cons: The seat was not very comfortable. The seat cushion was quite firm. I sat for 15 hours on a Qantas seat which was quite a bit more comfortable. There was no onboard entertainment unless you had a cell phone and could download the West Jet app. I was spoiled by my flight with Qantas from Vancouver to Sydney. They had touch screens on the backs of the seats so you could choose movies, radio, games, and flight info and the seats were much more comfortable.

Cons: I have no complain it was good for the most part for, more food lol

Cons: it took a very long time for take off, and de freezing. That should have been done prior because it made our flight very late arriving in toronto

Cons: The flight was delayed by 3 hours making me late for the next two flights and ultimately costing me an entire day longer in transit. While I understand these things happen, Air Canada's response to me asking for help was abysmal. Ultimately, they didn't care and told me it was my problem. Sadly, one of the first people I talked to really did want to help and arranged flights that would have gotten me back on track but he was prevented from confirming the changes due to management. I will never fly with Air Canada ever again.

Cons: Not enough space. Tv was glitchy. Seat uncomfortable.

Pros: Bubbly flight personnel. Helpful front desk staff.

Cons: Keep on going

Pros: Lead flight attendant was attentive, cheerful, and helpful!

Pros: I got to the destination.

Cons: I could not have been ripped off with extra baggage fees.

Pros: Crew was great. Enjoyed the free wine

Cons: Include baggage and seat in price. Such a bummer to pay more at the airport

Pros: Quick smooth flight. We even landed early. No delays no problems. I even had seated in an empty row

Cons: Seats too narrow with little leg room.

Pros: The crew were excellent. The seat was not very comfortable - it had a very firm seat cushion. The flight time was about 5 hours so it was OK. I adjusted to the feel of the chair. We had seats next to an exit door so we had more leg room which was nice.

Cons: The seat was not very comfortable. The seat cushion was quite firm. I sat for 15 hours on a Qantas seat which was quite a bit more comfortable. There was no onboard entertainment unless you had a cell phone and could download the West Jet app. I was spoiled by my flight with Qantas from Vancouver to Sydney. They had touch screens on the backs of the seats so you could choose movies, radio, games, and flight info and the seats were much more comfortable.

Cons: Missed connecting flight, cost me a day's work. Didn't get notification, had to rush through Pearson only to find out my flight had already left.

Pros: Great crew. Easy boarding. Free snacks and drinks.

Cons: No entertainment. No outlets/USB. Older plane.

Pros: Nothing

Cons: Fees, space , training their employees

Pros: The crew was helpful and everything was on time.

Cons: The ride was a bit rough at the end if the flight.

Pros: Everything went as planned.

Cons: USB or power outlets.