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Pros: "?"
Cons: "Nothing"

Pros: "It was hassle free. Trace and arrival times were perfect. Thank you for caring."

Cons: "I wouldn't let Porter Airline fly my ex mother inlaw out of town."

Pros: "Very easy comfortable boarding process. Staff on every part of the trip was super helpful and joyful."

Pros: "Convienent to downtown."
Cons: "Check in process was awful. They were short staffed and their self check in terminals offer no functionality."

Pros: "Simple, easy, fast."
Cons: "Small waiting area."

Pros: "Entertainment is realism N/A. Overall good value. Too bad about Newark and not NY"

Pros: "nothing."

Pros: "Started late but arrived before time"

Cons: "there was a delay due to congestion in logan. they shouldn't have boarded us. we stayed in that tiny plane for an hour"

Pros: "fast"
Cons: "no TSA precheck"

Pros: "Everyone was so nice and friendly Loved the snack"
Cons: "No complaints!!"

Pros: "the lounge was great in toronto. loved the free lattes."
Cons: "plane was delayed."

Pros: "very professional and great attitude"
Cons: "nothing"

Pros: "Nothing"
Cons: "Everything"

Pros: "Polite crew"
Cons: "Would like a sandwich instead of nuts"

Pros: "Everything"
Cons: "."

Pros: "Everything"
Cons: "Nothing"

Pros: "Complimentary refreshments. Not too much...just enough. Thank you, Porter!"
Cons: "My first time using Porter...certainly not my last."

Cons: "LONG WALK IN AIRPORT FOR CONNECTION"

Cons: "Air hostess were mean even with a empty plane. It was dirty and no one cleaned it."

Pros: "See above."
Cons: "See above."

Pros: "Love that Billy Bishop airport and its free cappuccino!"

Pros: "No issues. Made it easy for me."
Cons: "Nothing. -all good"

Cons: "ALWAYS LATE! Or Cancelled. Total turn off"

Pros: "Didn't like it I don't"

Pros: "I love the Porter Lounge in Toronto and Newark."

Pros: "Lounge"
Cons: "lack of inflight wifi"

Pros: "+++"

Cons: "Your pricing now is almost not distinguishable from AC's"

Pros: "Breakfast, bars, etcnithin"
Cons: "Nada"

Cons: "40 minute delayed boarding. No big deal though"

Cons: "Uhhhhh see above. Horrible horrible airline!"

Pros: "Great waiting area"
Cons: "No good food options on layover in Toronto City"

Cons: "The fee for my bag was too high!"

Cons: "There were many delays on flights took that were not communicated to me until I had boarded."

Pros: "Departing from Billy Bishop is amazing. Incredibly quick and convenient. Complimentary nacks and drinks in the gate area?!"

Pros: "Porter lounge in Toronto"
Cons: "Nothing!"

Cons: "delayed"

Pros: "Roomy seats, very comfortable. Lots of leg room!"

Cons: "Though they have a lounge it was not in good shape. Trash cans overflowing, seat cushions filthy. I appreciate that they provide food for economy passengers in the lounge but, if you provide good in plastic containers you need someone to empty the trash-at the least."

Pros: "One of the most pleasant flights I ever had!"

Cons: "Same as above"

Pros: "Convenient Toronto airport Complimentary coffee and cookie at the airport"

Cons: "Delays"

Cons: "Bathroom way way too small"

Cons: "Checked bag too expensive p"

Pros: "Overall"
Cons: "None"

Cons: "As our first plane was in late, we were worried to loose this plane. But they waited for us. We arrived on time for this one."

Pros: "It was a huge plane, normally on my trips from Toronto to Calgary its a six seater plane. I really enjoyed it being and 11 seater per row, with more leg room, a window seat, and no one in the seat beside me! Made for a much more comfortable experience. Was not what I expected for the price I paid for it. Was very please by that."

Pros: "Excellent pre Boarding service and announcements; reasonably comfortable seats; great landing;"
Cons: "There are never gluten free options in the snacks; there were no entertainment systems on the plane - that's not important to me but perhaps it is to others."

Pros: "Nothing"
Cons: "Always delays with this airline, hope their service improves now they have been bought out by Air Canada. Staff need training on how to deal with their delays, rather than the "I know as much as you" answer. Their staff have always pleaded blind ignorance when disruptions occur. AVOID."

Cons: "The delays, better coffee brand"

Pros: "Nothing"
Cons: "I booked a flight for Tuesday the eighth and you guys changed it to the seventh, this has never happened to me before I am furious!"

Pros: "It was smooth right from booking online uptil reaching destination"
Cons: "As it was an early morning flight I would suggest a better snack something like sandwich keeping in mind if giving option for veggie"

Cons: "The landing was a little bit too hard."

Pros: "Took way way to long"

Pros: "Option to watch movies on your device"
Cons: "Not useful if you don’t have a device"

Pros: "En tiempo y algo cómodo"
Cons: "Que no hay aperitivos para ser un vuelo internacional de 4 horas."

Cons: "Terrible selection of new releases and most were in French only! With English subtitles. This made no sense!"

Pros: "WestJet is by far the friendliest and most professional airline"

Cons: "The waiting The late flight. Sat in TO Pierson for 3 hrs just to get this connection. That was after a 14 hr international flight."

Cons: "Check in process was brutal. Two different pieces of advice from two different agents. Boarding from front to back of plane is inefficient. Creates clogged aisles."

Cons: "slight delay in takeoff but otherwise good"

Pros: "I fell asleep the second I sat down in my seat and buckled my seat belt, so I don’t remember anything about the flight except landing, and for me, that’s a great flight!"

Cons: "How is it that in a 5 hours flight you don’t be get any food for free? You have to pay for every meal. And the entertainment system isn’t only available through the west je to app but i didn’t know that until I board the plane wtf"

Pros: "Excellent from phone courtesy to every aspect of travelling with them."
Cons: "Well organized. Courteous at every step. Other airlines should emulate them in every way. Travelled all over the world and would rate them as best so far."

Cons: "Both my flight to Toronto and my flight back to Vancouver were delayed by more than five hours."

Pros: "Fast friendly service. Aircraft was clean and in great condition."
Cons: "No entertainment, not even power for your own electronics."

Pros: "The little snacks we had"
Cons: "Losing my luggage"

Pros: "After long security line ups . It is so refreshing to board on time with no fuss or delay .staff efficient , up beat and on task ."
Cons: "No comments necessary at this time"

Cons: "Rough landing and held up the taxiway for an hour"

Pros: "Very good"
Cons: "Food v"

Pros: "I needed assistance for my father and West jet went above and beyond in their service. Made an ol man very happy and gave him the ease of traveling alone."

Pros: "It was very enjoyable all round."

Pros: "The people were all very helpful."
Cons: "The system was down. Had to stand in line for an hour. I had carry on and Global entry. But couldn't get my boarding pass without seeing an agent."

Pros: "Everything,."
Cons: "Too short"

Cons: "Too many delays."

Pros: "They brought the movie thingy out right away and managed to watch 2 movies made the whole trip thanks west jet"
Cons: "Always the food seems like every sandwich has cheese in it or sausages. Meat both have dairy and I have dairy allergies it makes it hard how about a good old tuna sandwich (not old) u just get a well made sticker and put it on the old menu"

Cons: "WestJet offers very few services."

Pros: "The staff was generally very attentive, friendly and professional"
Cons: "I didn't have any negative experiences."

Pros: "comfortable seats friendly crew"
Cons: "no entertainment system, fee for renting tablet not enough room in overhead no complimentary food or drink service"

Pros: "A bit more seat room. I'm a tall guy and was a bit cramp"

Pros: "Only the boarding was good"
Cons: "My luggage was damaged"

Pros: "Westjet staff and friendliness!"
Cons: "A bit warm On the plane from Toronto to Calgary but packedfkight."

Cons: "Seat space was too tight"

Pros: "Seats"
Cons: "Nothinh"

Pros: "There were no issues whatsoever, all went as planned."

Pros: "Staff were super friendly and welcoming"

Pros: "Held up at YYZ for "lightning" beyond West Jet control."

Pros: "The overall professional service"
Cons: "Cannot pinpoint anything"

Pros: "Please continue this route, we love belize. Only airline flying direct."

Pros: "The staff was amazing !"
Cons: "Nothing earthing was maxing"

Pros: "Fast and efficient service, new plane with nicer seating."
Cons: "That you have to pay for coffee and drinks that are normally complimentary."

Cons: "No free entertainment at all. No meals provided. No blanket or pillows provided. Felt very very cold. We should have been informed about this in advance so that we could have been prepared."

Pros: "same"
Cons: "same"

Pros: "Quick flight, no "bumps", seats had individual universal power to charge electronics."
Cons: "Having to dowmload an app to use the wi-fi. Found out about it too late to be able to downliad and use before take-off."

Pros: "It wasn't full and there was an open seat beside me"

Cons: "Disappointing when the earphone jack does not provide a good connection"

Pros: "I managed to get a comfortable seating"

Pros: "They had a movie screen with movies available. Even though the trip was short, it was nice to have that option."

Pros: "Nothing"
Cons: "Waiting for a plane to go that wasn’t ready to move, going for 2 rounds of de-icing when the 1st wore off, losing our place in line. Should have waited a little longer at 1st de-icing so we could have left in allotted time period (20 minutes after application). Also fairly certain we left Toronto Airport past the 20 minutes of 2nd de-icing. Which resulted in many passengers missing connection flights (myself included) with as much as a “We are sorry” from Air Canada. I know the weather was an issue, but wasn’t sole cause."

Pros: "On time...."
Cons: "seats cramped..."

Pros: "Got an upgrade to premium economy"

Pros: "Efficient and quick, no issues."

Pros: "It left on time"

Pros: "The empty seat beside me"
Cons: "Poor connections for movies and wifi- broken"

Cons: "See above."

Cons: "Super noisy and we left 30 minutes late"

Pros: "Check in and out is very smooth."
Cons: "The long layover."

Pros: "female captain"

Pros: "Hour and a half late. Uneventful other than that."

Pros: "Would have liked something other than pretzels."

Pros: "seats felt like they were bare to the metal"
Cons: "Pleasant a/c employees"

Pros: "Where rude also unable to hear safety announcemts"

Cons: "Delays on delays"

Cons: "my language has been lost !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Pros: "the service was excellent"

Cons: "The movie selection was limited. The stewardess were not very friendly and were hard to hear,"

Cons: "I was assigned a seat right at the back when I booked I selected a mid seat and did not get it."

Pros: "One of the wort scariest flights ever"

Pros: "Quick easy, I hate that I have to go through sercurity again... but oh well."
Cons: "Refer to last one."

Cons: "Delayed because of mechanical issue"

Cons: "Too hot and cramped"

Cons: "Plane way too cold, seat would not recline"

Pros: "same as above"
Cons: "same as above"

Pros: "Nice interior. Free movies."
Cons: "Air Canada is always delayed."

Pros: "The service was overall really good!"
Cons: "The only thing that put me off was my boarding group number."

Cons: "I tried to call your airlines to reserve a spot for humanitarian supplies. I run a rescue for dogs in Cancun. I could never get through to anyone and there is no info on your tickets about the cost of a third bag. I was charged an extra $500.00 for two extra bags that were carrying donated supplies to help the animals. But your airline made it a useless endeavor because they ended up costing more than they were worth. The people at the gate were unbending and I'm so disappointed that it is more important to you to make money than help non-profit organizations. I have run Isla Animals for 15 years and have had much help from kind airlines, I won't be flying yours or recommending yours to any dog lovers."

Pros: "Guys, we were traveling in the middle of Matthew hurricane and the pilot was just perfect, we didn't feel it. No bumps, no disturbance, nothing. Like shiny day. Congrats"

Pros: "Not really stands out as a positive."
Cons: "Overall came across as not up to the standards of other carriers."

Cons: "They didn't even let me check in. Spent 12 extra hours at the airports to get home."

Pros: "Nothing specific"
Cons: "Old plane, broken headphone jack, ignorant cew"

Cons: "delay after delay after delay. And the boarding location is shameful."

Cons: "all flights to and from were delayed"

Pros: "On time."

Pros: "Landing safely."
Cons: "NO frequent flyer miles after agents said there could be. Hours wasted trying to get miles."

Cons: "I bought the tickets two months in advance, but they put us on standby list when we got to the airport. They over sold. I couldn't believe that. We were told that we should have paid to choose our seats!!!"

Pros: "Roomy seating CE"

Pros: "Nothing!"
Cons: "Same as above. everything was bad. from service and communication."

Cons: "Very bad cabin pressure -- lots of ear pain."

Cons: "The movies selection is not good"

Pros: "Amazing legroom!"
Cons: "Poor selections of snacks and drinks"

Cons: "The rest room did not work"

Pros: "Worst"

Pros: "On time"

Pros: "Lack of services in Air Canada is disappointing. I asked for an iPad, which, i was asking to rent to watch a movie and no one got back to me."

Pros: "ok"

Pros: "everything was as I expected"