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Airports
Origin
Hamilton
C$ 379
only
C$ 379
Montreal
C$ 377
only
C$ 377
Toronto
C$ 334
only
C$ 334
C$ 291
only
C$ 291
Destination
Saint John
C$ 291
only
C$ 291
Wed, 25 Apr
YTZ
YSJ
3h 05m
Wed, 2 May
YSJ
YTZ
3h 12m
C$ 291
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1812 reviews
Boarding
8.0
Comfort
8.0
Crew
8.4
Entertainment
7.0
Food
7.9
YTZ
YUL
Excellent 10.0

I appreciated how the staff took me in a wheet-chair all the way to the customs and waited with me while they checked me out. they were courteous, kind and genuine.Very refreshing in this day and age. God Bless all the staff at Porter Air Lines. thank you so very very much, Barbara Ann MacMahon-Firestone, Toronto,Ontario.

BOS
YTZ
Excellent 10.0

Prompt service and proximity of airport to the city. We literally walked to our hotel

YTZ
IAD
Good 6.0

The cabin crew provided the most information out of the entire experience and were extremely friendly. I appreciate Dawn in particular. The lounge is nice when it is not so over-crowded. I appreciate some complimentary minor snacks and drinks; it certainly helped with the delay. What would normally be sufficient seating and power outlets became people tripping over each other with delayed flights.

The lounge staff were hard to find and not communicative about delays. The board only had 1 update to my departure time, which was 30 mins after the originally scheduled time, and did not update again until 25 minutes after that second time had passed. The lounge staff did not make an announcement until after that board update and even then the information was wrong. The one time I found someone to ask a question to, I was given the same information. I had no idea why there was a delay or what to expect and no way of finding out. It made coordinating next steps upon my arrival to my destination extremely difficult. The lounge is not particularly well-equipped for multiple delayed flights.

BOS
YTZ
Good 6.3

Interior noise from plane is annoying

YTZ
IAD
Excellent 8.3

the snack (chips) I recieved was expired and had a smell to it!

Fri, 20 Apr
YYZ
YSJ
2h 12m
Sun, 22 Apr
YSJ
YYZ
2h 30m
C$ 334
Trip: 3 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 5 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
FLL
Excellent 9.3

The crew at the airport and on the plane were excellent. We were on a family holiday with young ones and the crew really took care of our needs. They were extremely courteous and attentive.

The inflight entertainment options could be more current. We found the options limited... it was a good thing that the flight was short.

YYZ
YUL
Mediocre 2.0

Put on Turkish air landed 12 hrs late lggage still missing

YYZ
BOS
Okay 4.0

That we eventually got a flight home.

Being stuck in Boston and Ottawa for 2 extra days and adding around $1200 on to our trip in hotels alone (I was travelling with 4 kids on a school trip and my wife). Additionally, we didn’t find out the flights were cancelled until we arrived at the airport. Apparently, they had been cancelled 2 hours before but there was no notification. Air Canada offered no help whatsoever and the guy at the “service” desk in Boston literally said there was nothing he could do to help. Not even find a new flight. Spent 90 minutes on the phone trying to re-book, plus re-booking hotel along the way.

ICN
YYZ
Excellent 9.6

This was my first time flying Air Canada. Our flight was delayed by 4 hours because they had to deice the plane. Yes it was frustrating but I would much rather have a flight of upset passengers then risking our lives. The captains and the crew went out of their way to make sure that we were the most comfortable. They gave us food and drinks as we waited and were extremely patient. Upon arrival many passengers had missed their connecting flights, including myself. They put us on the next flight out and gave all passengers a hotel and meals for the night. I would definitely recommend Air Canada. The plane itself is also pretty spacious so don’t be afraid to fly economy.

Nothing really. They were great. I mean, definitely wished my flight wasn’t delayed. Although It wasn’t their fault that they needed to deice the plane, that’s something that should’ve been accounted for way before our flight was supposed to take off.

YYZ
RSW
Excellent 8.0

Bags were available when we got to carousel

It took longer than average for them to open doors once at gate. That’s probably why bags were available.

Fri, 20 Apr
YYZ
YSJ
2h 12m
Sun, 22 Apr
YSJ
YYZ
4h 53m
C$ 505
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 2 Jun
YTZ
YSJ
5h 00m
Sat, 9 Jun
YSJ
YTZ
4h 07m
C$ 333
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1812 reviews
Boarding
8.0
Comfort
8.0
Crew
8.4
Entertainment
7.0
Food
7.9
YQG
YTZ
Excellent 8.6

The check in process was very easy. The boarding process was very easy. The flight attendants were very pleasant.

There was not anything to complain about.

YTZ
EWR
Good 7.6

The waiting lounge was nice and complemented with refreshments

When I got to Toronto I was directed to the wrong lounge for a while before I asked and was redirected to the correct lounge

YTZ
IAD
Good 6.0

The cabin crew provided the most information out of the entire experience and were extremely friendly. I appreciate Dawn in particular. The lounge is nice when it is not so over-crowded. I appreciate some complimentary minor snacks and drinks; it certainly helped with the delay. What would normally be sufficient seating and power outlets became people tripping over each other with delayed flights.

The lounge staff were hard to find and not communicative about delays. The board only had 1 update to my departure time, which was 30 mins after the originally scheduled time, and did not update again until 25 minutes after that second time had passed. The lounge staff did not make an announcement until after that board update and even then the information was wrong. The one time I found someone to ask a question to, I was given the same information. I had no idea why there was a delay or what to expect and no way of finding out. It made coordinating next steps upon my arrival to my destination extremely difficult. The lounge is not particularly well-equipped for multiple delayed flights.

YOW
YTZ
Good 6.6

I could not believe that the wine and beer were free

I did not like the landing. Too much delay and I was concerned that I might have missed my next flight to Newark

BOS
YTZ
Good 6.3

Interior noise from plane is annoying

Thu, 10 May
YYZ
YSJ
2h 12m
Thu, 17 May
YSJ
YYZ
2h 30m
C$ 339
Trip: 8 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 5 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYJ
YYZ
Okay 4.0

The flight wasn’t full, so I sat in my own row,?which offered spare leg room (I’m 6’2”). Time to fix the leg room issue on Rouge flights — it’s 2018.

Crew seemed uninterested in general. On phones in back while people struggling to find luggage space. Coffee cups and plastic utensils, etc, stored in overhead bins so people at the back had to search for carry-on space elsewhere, again, without assistance from on board crew. Offered service only once and many were sleeping so didn’t get anything. The overall check-in process could be easier, as the app doesn’t always work as it should.

YUL
LHR
Mediocre 2.0

Was put on a Turkish airlines flight - landed in India 12 hours AFTER scheduled landing. My luggage did not reach India. After numerous calls got only 1 out of 2 of my bags ; 2nd bag still missing 1 week after landing in India WOW

ICN
YYZ
Excellent 9.6

This was my first time flying Air Canada. Our flight was delayed by 4 hours because they had to deice the plane. Yes it was frustrating but I would much rather have a flight of upset passengers then risking our lives. The captains and the crew went out of their way to make sure that we were the most comfortable. They gave us food and drinks as we waited and were extremely patient. Upon arrival many passengers had missed their connecting flights, including myself. They put us on the next flight out and gave all passengers a hotel and meals for the night. I would definitely recommend Air Canada. The plane itself is also pretty spacious so don’t be afraid to fly economy.

Nothing really. They were great. I mean, definitely wished my flight wasn’t delayed. Although It wasn’t their fault that they needed to deice the plane, that’s something that should’ve been accounted for way before our flight was supposed to take off.

YYZ
RSW
Excellent 8.0

Bags were available when we got to carousel

It took longer than average for them to open doors once at gate. That’s probably why bags were available.

YYC
YYZ
Good 7.0

Able to Get later flight since original flight cancelled.

flight delayed 2 hrs because of weather. Staff did not want to reschedule my next connector, just the Toronto flight

Fri, 8 Jun
YYZ
YSJ
2h 12m
Fri, 15 Jun
YSJ
YYZ
2h 30m
C$ 339
Trip: 8 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 5 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYC
YYZ
Good 7.0

Able to Get later flight since original flight cancelled.

flight delayed 2 hrs because of weather. Staff did not want to reschedule my next connector, just the Toronto flight

YYJ
YYZ
Okay 4.0

The flight wasn’t full, so I sat in my own row,?which offered spare leg room (I’m 6’2”). Time to fix the leg room issue on Rouge flights — it’s 2018.

Crew seemed uninterested in general. On phones in back while people struggling to find luggage space. Coffee cups and plastic utensils, etc, stored in overhead bins so people at the back had to search for carry-on space elsewhere, again, without assistance from on board crew. Offered service only once and many were sleeping so didn’t get anything. The overall check-in process could be easier, as the app doesn’t always work as it should.

YYZ
FLL
Excellent 9.3

The crew at the airport and on the plane were excellent. We were on a family holiday with young ones and the crew really took care of our needs. They were extremely courteous and attentive.

The inflight entertainment options could be more current. We found the options limited... it was a good thing that the flight was short.

OGG
YYC
Good 6.0

Rouge is terrible compares to regular Air Canada.

YYZ
POS
Okay 4.6

It really sad to know on a 5 and a half hour flight they only offer coffee tea or soda ☹☹ . Never knew about the changes in purchasing a meal or snack..

Should have been informed somewhere about the changes in purchasing a meal.

Wed, 13 Jun
YTZ
YSJ
4h 05m
Tue, 19 Jun
YSJ
YTZ
5h 42m
C$ 341
Trip: 7 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1812 reviews
Boarding
8.0
Comfort
8.0
Crew
8.4
Entertainment
7.0
Food
7.9
BOS
YTZ
Good 6.3

Interior noise from plane is annoying

YTZ
IAD
Excellent 8.3

the snack (chips) I recieved was expired and had a smell to it!

YTZ
BOS
Excellent 10.0

The Porter Lounge is so nice

YQG
YTZ
Excellent 8.6

The check in process was very easy. The boarding process was very easy. The flight attendants were very pleasant.

There was not anything to complain about.

YTZ
YUL
Excellent 10.0

I appreciated how the staff took me in a wheet-chair all the way to the customs and waited with me while they checked me out. they were courteous, kind and genuine.Very refreshing in this day and age. God Bless all the staff at Porter Air Lines. thank you so very very much, Barbara Ann MacMahon-Firestone, Toronto,Ontario.

Fri, 15 Jun
YYZ
YSJ
2h 12m
Fri, 22 Jun
YSJ
YYZ
2h 30m
C$ 339
Trip: 8 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 5 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
YUL
Mediocre 2.0

Put on Turkish air landed 12 hrs late lggage still missing

YYJ
YYZ
Okay 4.0

The flight wasn’t full, so I sat in my own row,?which offered spare leg room (I’m 6’2”). Time to fix the leg room issue on Rouge flights — it’s 2018.

Crew seemed uninterested in general. On phones in back while people struggling to find luggage space. Coffee cups and plastic utensils, etc, stored in overhead bins so people at the back had to search for carry-on space elsewhere, again, without assistance from on board crew. Offered service only once and many were sleeping so didn’t get anything. The overall check-in process could be easier, as the app doesn’t always work as it should.

ICN
YYZ
Excellent 9.6

This was my first time flying Air Canada. Our flight was delayed by 4 hours because they had to deice the plane. Yes it was frustrating but I would much rather have a flight of upset passengers then risking our lives. The captains and the crew went out of their way to make sure that we were the most comfortable. They gave us food and drinks as we waited and were extremely patient. Upon arrival many passengers had missed their connecting flights, including myself. They put us on the next flight out and gave all passengers a hotel and meals for the night. I would definitely recommend Air Canada. The plane itself is also pretty spacious so don’t be afraid to fly economy.

Nothing really. They were great. I mean, definitely wished my flight wasn’t delayed. Although It wasn’t their fault that they needed to deice the plane, that’s something that should’ve been accounted for way before our flight was supposed to take off.

YUL
LHR
Mediocre 2.0

Was put on a Turkish airlines flight - landed in India 12 hours AFTER scheduled landing. My luggage did not reach India. After numerous calls got only 1 out of 2 of my bags ; 2nd bag still missing 1 week after landing in India WOW

LHR
YYZ
Excellent 8.3

The food was ok. Movie selection was decent and the screens are a lot better than on jet airways.

Boarding was a little delayed. Service was a little slow, but the crew was courteous and did their best.

Fri, 23 Mar
YTZ
YSJ
6h 00m
Fri, 30 Mar
YSJ
YTZ
6h 10m
C$ 346
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1812 reviews
Boarding
8.0
Comfort
8.0
Crew
8.4
Entertainment
7.0
Food
7.9
YTZ
EWR
Okay 5.6

Our flight attendant was great.

Plane delayed, way too warm in plane overall, sat on tarmac too long @ Newark waiting for a gate.

YTZ
BOS
Excellent 10.0

The Porter Lounge is so nice

YTZ
IAD
Good 6.0

The cabin crew provided the most information out of the entire experience and were extremely friendly. I appreciate Dawn in particular. The lounge is nice when it is not so over-crowded. I appreciate some complimentary minor snacks and drinks; it certainly helped with the delay. What would normally be sufficient seating and power outlets became people tripping over each other with delayed flights.

The lounge staff were hard to find and not communicative about delays. The board only had 1 update to my departure time, which was 30 mins after the originally scheduled time, and did not update again until 25 minutes after that second time had passed. The lounge staff did not make an announcement until after that board update and even then the information was wrong. The one time I found someone to ask a question to, I was given the same information. I had no idea why there was a delay or what to expect and no way of finding out. It made coordinating next steps upon my arrival to my destination extremely difficult. The lounge is not particularly well-equipped for multiple delayed flights.

YTZ
EWR
Good 7.6

The waiting lounge was nice and complemented with refreshments

When I got to Toronto I was directed to the wrong lounge for a while before I asked and was redirected to the correct lounge

YOW
YTZ
Good 6.6

I could not believe that the wine and beer were free

I did not like the landing. Too much delay and I was concerned that I might have missed my next flight to Newark

Fri, 15 Jun
YTZ
YSJ
4h 30m
Fri, 22 Jun
YSJ
YTZ
3h 39m
C$ 350
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1812 reviews
Boarding
8.0
Comfort
8.0
Crew
8.4
Entertainment
7.0
Food
7.9
BOS
YTZ
Good 6.3

Interior noise from plane is annoying

BOS
YTZ
Excellent 10.0

Prompt service and proximity of airport to the city. We literally walked to our hotel

YOW
YTZ
Good 6.6

I could not believe that the wine and beer were free

I did not like the landing. Too much delay and I was concerned that I might have missed my next flight to Newark

YTZ
BOS
Excellent 10.0

The Porter Lounge is so nice

YTZ
YUL
Excellent 10.0

I appreciated how the staff took me in a wheet-chair all the way to the customs and waited with me while they checked me out. they were courteous, kind and genuine.Very refreshing in this day and age. God Bless all the staff at Porter Air Lines. thank you so very very much, Barbara Ann MacMahon-Firestone, Toronto,Ontario.

Thu, 10 May
YTZ
YSJ
5h 15m
Thu, 17 May
YSJ
YTZ
3h 40m
C$ 373
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21506 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
FLL
Excellent 9.3

The crew at the airport and on the plane were excellent. We were on a family holiday with young ones and the crew really took care of our needs. They were extremely courteous and attentive.

The inflight entertainment options could be more current. We found the options limited... it was a good thing that the flight was short.

YYZ
BOS
Excellent 9.0

The flight from Toronto to Boston is extremely short, about an hour. I don’t feel as though I can rate the food since I didn’t buy any, it just doesn’t give me an option to not rate it. It was a completely full flight. It was as comfortable as can be. It’s a smaller plane so you feel everything but the captains were good flyers.

I’m not sure if this is something I can really complain about but I wish the flight attendants would’ve spoken a bit lower. For a plane where half of the people there had missed their connecting flight and were put on a 6:30 am flight, I don’t think we wanted to hear about their detailed personal lives.

ICN
YYZ
Excellent 9.6

This was my first time flying Air Canada. Our flight was delayed by 4 hours because they had to deice the plane. Yes it was frustrating but I would much rather have a flight of upset passengers then risking our lives. The captains and the crew went out of their way to make sure that we were the most comfortable. They gave us food and drinks as we waited and were extremely patient. Upon arrival many passengers had missed their connecting flights, including myself. They put us on the next flight out and gave all passengers a hotel and meals for the night. I would definitely recommend Air Canada. The plane itself is also pretty spacious so don’t be afraid to fly economy.

Nothing really. They were great. I mean, definitely wished my flight wasn’t delayed. Although It wasn’t their fault that they needed to deice the plane, that’s something that should’ve been accounted for way before our flight was supposed to take off.

YYZ
RSW
Excellent 8.0

Bags were available when we got to carousel

It took longer than average for them to open doors once at gate. That’s probably why bags were available.

OGG
YYC
Good 6.0

Rouge is terrible compares to regular Air Canada.

Thu, 17 May
YUL
YSJ
1h 35m
Thu, 24 May
YSJ
YUL
1h 16m
C$ 377
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYJ
YYZ
Okay 4.0

The flight wasn’t full, so I sat in my own row,?which offered spare leg room (I’m 6’2”). Time to fix the leg room issue on Rouge flights — it’s 2018.

Crew seemed uninterested in general. On phones in back while people struggling to find luggage space. Coffee cups and plastic utensils, etc, stored in overhead bins so people at the back had to search for carry-on space elsewhere, again, without assistance from on board crew. Offered service only once and many were sleeping so didn’t get anything. The overall check-in process could be easier, as the app doesn’t always work as it should.

ICN
YYZ
Excellent 9.6

This was my first time flying Air Canada. Our flight was delayed by 4 hours because they had to deice the plane. Yes it was frustrating but I would much rather have a flight of upset passengers then risking our lives. The captains and the crew went out of their way to make sure that we were the most comfortable. They gave us food and drinks as we waited and were extremely patient. Upon arrival many passengers had missed their connecting flights, including myself. They put us on the next flight out and gave all passengers a hotel and meals for the night. I would definitely recommend Air Canada. The plane itself is also pretty spacious so don’t be afraid to fly economy.

Nothing really. They were great. I mean, definitely wished my flight wasn’t delayed. Although It wasn’t their fault that they needed to deice the plane, that’s something that should’ve been accounted for way before our flight was supposed to take off.

YYZ
BOS
Okay 4.0

That we eventually got a flight home.

Being stuck in Boston and Ottawa for 2 extra days and adding around $1200 on to our trip in hotels alone (I was travelling with 4 kids on a school trip and my wife). Additionally, we didn’t find out the flights were cancelled until we arrived at the airport. Apparently, they had been cancelled 2 hours before but there was no notification. Air Canada offered no help whatsoever and the guy at the “service” desk in Boston literally said there was nothing he could do to help. Not even find a new flight. Spent 90 minutes on the phone trying to re-book, plus re-booking hotel along the way.

YYZ
YUL
Mediocre 2.0

Put on Turkish air landed 12 hrs late lggage still missing

YYC
YYZ
Good 7.0

Able to Get later flight since original flight cancelled.

flight delayed 2 hrs because of weather. Staff did not want to reschedule my next connector, just the Toronto flight

Sat, 10 Mar
YTZ
YSJ
3h 05m
Sat, 17 Mar
YSJ
YTZ
3h 25m
C$ 405
Trip: 7 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1812 reviews
Boarding
8.0
Comfort
8.0
Crew
8.4
Entertainment
7.0
Food
7.9
BOS
YTZ
Excellent 10.0

Prompt service and proximity of airport to the city. We literally walked to our hotel

YTZ
IAD
Excellent 8.3

the snack (chips) I recieved was expired and had a smell to it!

YTZ
BOS
Excellent 8.0

Arriving and calling someone to help me with the wheelchair was good. The women were so friendly and helpful. But when you're "stuck" in a chair and I arrived early, it would be nice for someone to check to see if you had to go the washroom. And I had to flag someone down to get me to the aircraft. No one came by and offered. But overall fantastic experience. I would fly porter again.

Wish their was more food on the flight. Even though it was a short one.

YTZ
EWR
Good 7.6

The waiting lounge was nice and complemented with refreshments

When I got to Toronto I was directed to the wrong lounge for a while before I asked and was redirected to the correct lounge

YQG
YTZ
Excellent 8.6

The check in process was very easy. The boarding process was very easy. The flight attendants were very pleasant.

There was not anything to complain about.

Fri, 20 Apr
YHM
YSJ
4h 50m
Sun, 22 Apr
YSJ
YHM
4h 34m
C$ 379
Trip: 3 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21506 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYJ
YYZ
Okay 4.0

The flight wasn’t full, so I sat in my own row,?which offered spare leg room (I’m 6’2”). Time to fix the leg room issue on Rouge flights — it’s 2018.

Crew seemed uninterested in general. On phones in back while people struggling to find luggage space. Coffee cups and plastic utensils, etc, stored in overhead bins so people at the back had to search for carry-on space elsewhere, again, without assistance from on board crew. Offered service only once and many were sleeping so didn’t get anything. The overall check-in process could be easier, as the app doesn’t always work as it should.

YYZ
BOS
Excellent 9.0

The flight from Toronto to Boston is extremely short, about an hour. I don’t feel as though I can rate the food since I didn’t buy any, it just doesn’t give me an option to not rate it. It was a completely full flight. It was as comfortable as can be. It’s a smaller plane so you feel everything but the captains were good flyers.

I’m not sure if this is something I can really complain about but I wish the flight attendants would’ve spoken a bit lower. For a plane where half of the people there had missed their connecting flight and were put on a 6:30 am flight, I don’t think we wanted to hear about their detailed personal lives.

OGG
YYC
Good 6.0

Rouge is terrible compares to regular Air Canada.

ICN
YYZ
Excellent 9.6

This was my first time flying Air Canada. Our flight was delayed by 4 hours because they had to deice the plane. Yes it was frustrating but I would much rather have a flight of upset passengers then risking our lives. The captains and the crew went out of their way to make sure that we were the most comfortable. They gave us food and drinks as we waited and were extremely patient. Upon arrival many passengers had missed their connecting flights, including myself. They put us on the next flight out and gave all passengers a hotel and meals for the night. I would definitely recommend Air Canada. The plane itself is also pretty spacious so don’t be afraid to fly economy.

Nothing really. They were great. I mean, definitely wished my flight wasn’t delayed. Although It wasn’t their fault that they needed to deice the plane, that’s something that should’ve been accounted for way before our flight was supposed to take off.

YYZ
RSW
Excellent 8.0

Bags were available when we got to carousel

It took longer than average for them to open doors once at gate. That’s probably why bags were available.

Fri, 15 Jun
YHM
YSJ
3h 13m
Fri, 22 Jun
YSJ
YHM
4h 23m
C$ 384
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21506 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
FLL
Excellent 9.3

The crew at the airport and on the plane were excellent. We were on a family holiday with young ones and the crew really took care of our needs. They were extremely courteous and attentive.

The inflight entertainment options could be more current. We found the options limited... it was a good thing that the flight was short.

YYJ
YYZ
Okay 4.0

The flight wasn’t full, so I sat in my own row,?which offered spare leg room (I’m 6’2”). Time to fix the leg room issue on Rouge flights — it’s 2018.

Crew seemed uninterested in general. On phones in back while people struggling to find luggage space. Coffee cups and plastic utensils, etc, stored in overhead bins so people at the back had to search for carry-on space elsewhere, again, without assistance from on board crew. Offered service only once and many were sleeping so didn’t get anything. The overall check-in process could be easier, as the app doesn’t always work as it should.

LHR
YYZ
Excellent 8.3

The food was ok. Movie selection was decent and the screens are a lot better than on jet airways.

Boarding was a little delayed. Service was a little slow, but the crew was courteous and did their best.

YYZ
RSW
Excellent 8.0

Bags were available when we got to carousel

It took longer than average for them to open doors once at gate. That’s probably why bags were available.

YYC
YYZ
Good 7.0

Able to Get later flight since original flight cancelled.

flight delayed 2 hrs because of weather. Staff did not want to reschedule my next connector, just the Toronto flight

Tue, 10 Jul
YTZ
YSJ
4h 00m
Sun, 15 Jul
YSJ
YTZ
3h 12m
C$ 427
Trip: 6 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1812 reviews
Boarding
8.0
Comfort
8.0
Crew
8.4
Entertainment
7.0
Food
7.9
YTZ
YOW
Excellent 8.6

The check in process was very easy. The boarding process was very easy. The flight attendants were very pleasant.

There was not anything to complain about.

BOS
YTZ
Good 6.3

Interior noise from plane is annoying

BOS
YTZ
Excellent 10.0

Prompt service and proximity of airport to the city. We literally walked to our hotel

YTZ
BOS
Excellent 8.0

Arriving and calling someone to help me with the wheelchair was good. The women were so friendly and helpful. But when you're "stuck" in a chair and I arrived early, it would be nice for someone to check to see if you had to go the washroom. And I had to flag someone down to get me to the aircraft. No one came by and offered. But overall fantastic experience. I would fly porter again.

Wish their was more food on the flight. Even though it was a short one.

YTZ
BOS
Excellent 10.0

The Porter Lounge is so nice

Thu, 9 Aug
YTZ
YSJ
3h 00m
Sun, 26 Aug
YSJ
YTZ
5h 17m
C$ 431
Trip: 18 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1812 reviews
Boarding
8.0
Comfort
8.0
Crew
8.4
Entertainment
7.0
Food
7.9
YOW
YTZ
Good 6.6

I could not believe that the wine and beer were free

I did not like the landing. Too much delay and I was concerned that I might have missed my next flight to Newark

BOS
YTZ
Excellent 10.0

Prompt service and proximity of airport to the city. We literally walked to our hotel

YTZ
IAD
Good 6.0

The cabin crew provided the most information out of the entire experience and were extremely friendly. I appreciate Dawn in particular. The lounge is nice when it is not so over-crowded. I appreciate some complimentary minor snacks and drinks; it certainly helped with the delay. What would normally be sufficient seating and power outlets became people tripping over each other with delayed flights.

The lounge staff were hard to find and not communicative about delays. The board only had 1 update to my departure time, which was 30 mins after the originally scheduled time, and did not update again until 25 minutes after that second time had passed. The lounge staff did not make an announcement until after that board update and even then the information was wrong. The one time I found someone to ask a question to, I was given the same information. I had no idea why there was a delay or what to expect and no way of finding out. It made coordinating next steps upon my arrival to my destination extremely difficult. The lounge is not particularly well-equipped for multiple delayed flights.

YTZ
YOW
Excellent 8.6

The check in process was very easy. The boarding process was very easy. The flight attendants were very pleasant.

There was not anything to complain about.

YQG
YTZ
Excellent 8.6

The check in process was very easy. The boarding process was very easy. The flight attendants were very pleasant.

There was not anything to complain about.

Thu, 10 May
YHM
YSJ
3h 13m
Thu, 17 May
YSJ
YHM
4h 24m
C$ 400
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21506 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YUL
LHR
Mediocre 2.0

Was put on a Turkish airlines flight - landed in India 12 hours AFTER scheduled landing. My luggage did not reach India. After numerous calls got only 1 out of 2 of my bags ; 2nd bag still missing 1 week after landing in India WOW

YYZ
RSW
Excellent 8.0

Bags were available when we got to carousel

It took longer than average for them to open doors once at gate. That’s probably why bags were available.

LHR
YYZ
Excellent 8.3

The food was ok. Movie selection was decent and the screens are a lot better than on jet airways.

Boarding was a little delayed. Service was a little slow, but the crew was courteous and did their best.

YYZ
BOS
Okay 4.0

That we eventually got a flight home.

Being stuck in Boston and Ottawa for 2 extra days and adding around $1200 on to our trip in hotels alone (I was travelling with 4 kids on a school trip and my wife). Additionally, we didn’t find out the flights were cancelled until we arrived at the airport. Apparently, they had been cancelled 2 hours before but there was no notification. Air Canada offered no help whatsoever and the guy at the “service” desk in Boston literally said there was nothing he could do to help. Not even find a new flight. Spent 90 minutes on the phone trying to re-book, plus re-booking hotel along the way.

YYJ
YYZ
Okay 4.0

The flight wasn’t full, so I sat in my own row,?which offered spare leg room (I’m 6’2”). Time to fix the leg room issue on Rouge flights — it’s 2018.

Crew seemed uninterested in general. On phones in back while people struggling to find luggage space. Coffee cups and plastic utensils, etc, stored in overhead bins so people at the back had to search for carry-on space elsewhere, again, without assistance from on board crew. Offered service only once and many were sleeping so didn’t get anything. The overall check-in process could be easier, as the app doesn’t always work as it should.

Sat, 4 Aug
YTZ
YSJ
5h 20m
Sat, 11 Aug
YSJ
YTZ
4h 17m
C$ 527
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1812 reviews
Boarding
8.0
Comfort
8.0
Crew
8.4
Entertainment
7.0
Food
7.9
YTZ
IAD
Good 6.0

The cabin crew provided the most information out of the entire experience and were extremely friendly. I appreciate Dawn in particular. The lounge is nice when it is not so over-crowded. I appreciate some complimentary minor snacks and drinks; it certainly helped with the delay. What would normally be sufficient seating and power outlets became people tripping over each other with delayed flights.

The lounge staff were hard to find and not communicative about delays. The board only had 1 update to my departure time, which was 30 mins after the originally scheduled time, and did not update again until 25 minutes after that second time had passed. The lounge staff did not make an announcement until after that board update and even then the information was wrong. The one time I found someone to ask a question to, I was given the same information. I had no idea why there was a delay or what to expect and no way of finding out. It made coordinating next steps upon my arrival to my destination extremely difficult. The lounge is not particularly well-equipped for multiple delayed flights.

YOW
YTZ
Good 6.6

I could not believe that the wine and beer were free

I did not like the landing. Too much delay and I was concerned that I might have missed my next flight to Newark

YTZ
YUL
Excellent 10.0

I appreciated how the staff took me in a wheet-chair all the way to the customs and waited with me while they checked me out. they were courteous, kind and genuine.Very refreshing in this day and age. God Bless all the staff at Porter Air Lines. thank you so very very much, Barbara Ann MacMahon-Firestone, Toronto,Ontario.

YTZ
BOS
Excellent 8.0

Arriving and calling someone to help me with the wheelchair was good. The women were so friendly and helpful. But when you're "stuck" in a chair and I arrived early, it would be nice for someone to check to see if you had to go the washroom. And I had to flag someone down to get me to the aircraft. No one came by and offered. But overall fantastic experience. I would fly porter again.

Wish their was more food on the flight. Even though it was a short one.

YTZ
EWR
Good 7.6

The waiting lounge was nice and complemented with refreshments

When I got to Toronto I was directed to the wrong lounge for a while before I asked and was redirected to the correct lounge

Thu, 1 Mar
YUL
YSJ
1h 34m
Sat, 10 Mar
YSJ
YUL
1h 49m
C$ 486
Trip: 10 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYJ
YYZ
Okay 4.0

The flight wasn’t full, so I sat in my own row,?which offered spare leg room (I’m 6’2”). Time to fix the leg room issue on Rouge flights — it’s 2018.

Crew seemed uninterested in general. On phones in back while people struggling to find luggage space. Coffee cups and plastic utensils, etc, stored in overhead bins so people at the back had to search for carry-on space elsewhere, again, without assistance from on board crew. Offered service only once and many were sleeping so didn’t get anything. The overall check-in process could be easier, as the app doesn’t always work as it should.

YUL
YSJ
Okay 5.6

Skilled pilot dealt with rough weather very well.

if you have ever flown on a low cost airline like Ryanair or Easyjet act like you are on that flight. Bring snacks and headphones.

LHR
YYZ
Excellent 8.3

The food was ok. Movie selection was decent and the screens are a lot better than on jet airways.

Boarding was a little delayed. Service was a little slow, but the crew was courteous and did their best.

YYZ
BOS
Okay 4.0

That we eventually got a flight home.

Being stuck in Boston and Ottawa for 2 extra days and adding around $1200 on to our trip in hotels alone (I was travelling with 4 kids on a school trip and my wife). Additionally, we didn’t find out the flights were cancelled until we arrived at the airport. Apparently, they had been cancelled 2 hours before but there was no notification. Air Canada offered no help whatsoever and the guy at the “service” desk in Boston literally said there was nothing he could do to help. Not even find a new flight. Spent 90 minutes on the phone trying to re-book, plus re-booking hotel along the way.

OGG
YYC
Good 6.0

Rouge is terrible compares to regular Air Canada.

Worldwide to Saint John Flight Information

Flights Arrive in Saint John
Flights Depart from Worldwide
Flight Price C$ 291
Airlines Porter Airlines, Air Canada
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