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Book Ace car rentals at Jacksonville Airport

Driver's age: 26-65
Thu 18/7
Thu 25/7
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Ace car rental prices at Jacksonville Airport

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
Minivan
Passenger Van
SUV
Commercial
Pick-up truck

Reviews

Pros

"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
" fast and helpful."(in 282 reviews)

Cons

"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"Will Ace again."(in 111 reviews)
Overall Rating5.7 FairBased on 3949 reviews
Cleanliness
6.3
Comfort
6.2
Overall
5.6
Pick-up/Drop-off
5.7
Value for money
5.8

Recent reviews

Traveler rating
446
175
16
139
13
0
794
2.0
Horrid. They had no cars and wouldn’t for hours. We had to rent another car from another agency on the spot and it cost us a lot of money. Never again Ace!Reviewed 11 Jul. 2024
review fromkayak
2.0
The pick up from the airport is horrible. You need to take a bus to then take their van. And of course they don’t tell you that! You find that at the airport. Then the employees come out with such ridiculous questions. I had to email them my itinerary of my flight when I was departing. Why????! Was this really necessary???? And so many more things. First and last time I do business with this company!Reviewed 11 Jul. 2024
review fromkayak
4.0
Tried to upset unnecessary insurance. VERY UNFRIENDLYReviewed 10 Jul. 2024
review fromkayak
8.0
piece of the car rental The only problem was after we called it took like 40 minutes to get picked up at the airportReviewed 10 Jul. 2024
review fromkayak
2.0
Online prices are NOT the same as when you pick up vehicle . Ace is very poor customer service!Reviewed 9 Jul. 2024
review fromkayak
2.0
Car didn’t break down What I didn’t like was guy at the counter not waiting on customers for 10 mins until his shift ended. He helped 1 customer in over 20 minutes. Car didn’t have many miles but drove like it had been wrecked. At drop off the women sat in a running car talking to a van driver and didn’t see us pull up. Pretty bad waste of time.Reviewed 7 Jul. 2024
review fromkayak
4.0
The pickup situation from LAX was unacceptable for families with young children as it was so inconvenient. There should be warnings for it. The staff were absolutely rude and unfriendly. Car was not what I thought and cars condition was poor. I will never again book Ace. I am also really disappointed that Kayak even offers this company for rentalsReviewed 7 Jul. 2024
review fromkayak
2.0
Will never use Ace again. I called to get a shuttle to pick me up and the gentleman repeatedly hung up on me or couldn’t explain where I should get the shuttle. He then proceeds to tell my husband, who was finally able to get some information from him after he repeatedly hung up on me, that there are no cars available and we would have to wait for two hours. We never got a car with Ace and I never will in the future. We used another company with far better service.Reviewed 7 Jul. 2024
review fromkayak
2.0
Liked; Oscar - the guy who checked me out and the van drivers. Disliked: 1) it took over 2.5 hours from getting on the airport shuttle to getting in my car; 2) car smelled like smoke for the entire trip; 3) lack of communication with facility; 4) the condescending expectation that “everybody has their insurance documents on their phone” and the resultant cost of liability insurance (that I oreviousky declined) that I had to pay for (I know it is a law that we have it - it is the expectation that I could access the documents online/from another city that was appalling); the long wait because the facility didn’t have our full-sized car ready and they didn’t offer us a larger (or smaller!) car; it ended up being more costly - time and money - to rent from ACE than it would have been from the Big 4 Car companies.Reviewed 6 Jul. 2024
review fromkayak
2.0
Horrible, setup a rental and they didn’t even have a car for me when I arrived in MauiReviewed 5 Jul. 2024
review fromkayak
6.0
I don’t remember ever rent a car with more than 50k miles on it, the tires were quite worn , the place to pick up and return it’s far from the street, very inconvenient i saw clients walking with suitcases , it’s almost a mileReviewed 4 Jul. 2024
review fromkayak
2.0
They declined to give me the car. It was such an awful experience. (They also did similar things to another lady who was with a child at the same night ).Reviewed 4 Jul. 2024
review fromkayak

FAQs about renting a car from Ace at Jacksonville Airport

  • How much does it cost to rent a car from Ace at Jacksonville Airport?

    On average a rental car from Ace at Jacksonville Airport costs C$ 71 per day.

  • Does Ace offer shuttle or airport pick-up services from Jacksonville Airport (JAX)?

    No (According to our data)