10.0
Pros:it was great, I used kayak to do the reservationReviewed 13 Mar. 2020
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8.0
Pros:Convenient drop off to airportCons:Delay in service. Car not available on time.Reviewed 27 Jul. 2017
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6.8
Ok, but allow plenty of time at pickupPros:Car was clean and fine, no issues.Cons:Long, slow line. Tried to up-sell everyone on a whole bunch of things.To get CDW waiver they made us show our car insurance records, and we had to call our agent to email them on the spot!Reviewed 14 Jul. 2017
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8.8
Drop off disasterCons:Rental return in San Francisco is not in the rental return building and I was directed to a non existent location 20 minutes away in Burlingame only to find out that the real drop off was at an almost unfindable location on south canal. When I finally did arrive no one was being helped. 2 employees said they were short staffed. It took me a full hour to drop off my carReviewed 27 Jun. 2017
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4.8
Pros:The car was fairly new.Cons:The car was dirty. Arrived at the rental place and had to wait while they "cleaned the car" even though I had a reservation. They must have just hosed it down even though it took 20 minutes. The dashboard was covered in dust, there was white residue on the seats, a whole slice of pizza in full view stuck down beside the seat, and pepperoni and cheese in multiple places through the car.Reviewed 8 Jun. 2017
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6.0
Pros:Flight cancelled by Jet Blue. Could not re-schedule. Never picked up car/Reviewed 31 May 2017
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10.0
Pros:Customer Service for drop off was very good. Professional and efficient. Drop off person was very polite and helpful. Got us on our way quickly.Cons:Everything was good!Reviewed 29 May 2017
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10.0
Friendly and Efficient ServicePros:After another car rental company didn't honor our reservation, Advantage was able to help us quickly get into a car for a good price. Thanks for saving our vacation!Reviewed 22 May 2017
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7.2
Pretty GoofPros:Once we got past the one hurdle the pick up was fine.Cons:We were not informed up front they required a copy of the declarations page of our current auto insurance before they could rent us the car. And we are standing at the desk when they told us this. Never been asked for that ever before, not even when renting a car in France. And we did not have a copy. Scrambling to call our insurance company and having to have them email this to us was a pain. A requirement like this should be in large red letters all over the booking and was not. Also the car was pretty worn out, but got us there.Reviewed 12 May 2017
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2.0
AwfulCons:They didn't accept the insurance from my credit card provider, and they wanted to put 350$ hold on my credit card for just a 63$ reservation.Reviewed 7 May 2017
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6.0
Good service but they gave me a small carPros:The service was good and the car worked fineCons:It was late at night and we had to wait over 45 minutes in the line. I got a car that was smaller than what I had reserved and I ended up having to run two trips to the airport and back in order to accommodate everyone. Then I didn't get a refund for the more expensive car until after I came back and asked for it after I left San DiegoReviewed 17 Apr. 2017
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6.4
It workedPros:It was reliableCons:It smelled like pot had been smoked in it and it rattled over any bumpsReviewed 14 Apr. 2017
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