Book Alamo car rentals at Dallas Love Field Airport

Reviews

Recent reviews

Traveler rating

Wonderful

10

Very good

1

Good

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Okay

1

Fair

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Mediocre

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Poor

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10.0

exelaintReviewed 4 Apr. 2024

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10.0

Bianca was amazing when I dropped the rental off in San Antonio !Reviewed 25 Sep. 2023

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8.0

Cons:Good interior cleaning before renting out. Due to the Covid situation, cleanliness is very important The kids had to wipe down the interior before our trip Otherwise everything else was excellent ThanksReviewed 1 Jun. 2021

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2.0

Cons:Booked and didn’t find out until making TWO trips that I could not rent a car! Extremely disappointed.Reviewed 14 Mar. 2021

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10.0

Pros:Pick up and drop off was a breeze.Reviewed 9 Mar. 2021

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8.0

Pros:Pickup and drop was quick and easyCons:The vehicle was not as clean as expected. The control panel and sticky and the inside had an odorReviewed 7 Dec. 2020

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10.0

Cons:When we made the reservation we chose Alamo specifically because it said the pick up would be in the terminal while others said a shuttle would be required. A shuttle was still required, and was packed with people (no social distancing), but the ride and check-in were both very quick. Our vehicle was in excellent shape and there were no hidden charges. I would absolutely rent from Alamo again.Reviewed 30 Nov. 2020

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8.4

Pros:The people helping at pick up & drop off-were excellent!Cons:More reasonable rate, more comfortable car!Reviewed 16 Oct. 2020

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9.6

Pros:Staff fast and friendly. Gave us the option of three different vehicles.Cons:None on this rental.Reviewed 13 Oct. 2020

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2.4

Pros:Alamo customer service addressed my concerns that the employees, including a manager, entirely and rudely dismissed and supplied me with a voucher to be used on a future airport rental.Cons:I was misinformed twice about the requirements to rent a vehicle, over the phone, then in person. This cost me precious time, undue effort and capitol on the most important day of my life. The model that I reserved was not available and the manager of the location tried to casually downgrade my luxury reservation to accommodate what inventory was available instead of locating my reserved vehicle and the employee who went to find it. The vehicle was an suv and not a sedan, as reserved, which made our disabled occupants struggle entering and exiting. The vehicle was rushed through the cleaning process while we waited and was washed on the exterior and brought to us wet. The interior was filthy and had no cleaning done whatsoever, this was a major concern to us during this global pandemic as we were informed that all vehicles underwent an extensive disinfection and cleaning process. Passengers of ours were HIGH RISK candidates for Covid 19 and it took me an extra half an hour to clean and disinfect the vehicle to an acceptable standard, a risk I was forced to take, along with more of my precious time on this day. The associate who presented our vehicle to us gave us no walk around or paperwork to assess prior damage, of which there was some, and literally handed me the paperwork, said "Have a good one" then ran away, back to his station. My associate and I were shocked by the experience and had no option after an hour and a half of this process but to take the vehicle and be on our way. The entire time we were treated like second class customers based on the fact that we used a third party service to reserve the vehicle. My reservation was for noon and we did not leave the lot until 1:30, though our pickup time was entered as one o'clock. I have rented from Alamo many times and have never experienced such a hectic, confused, disgusting, unsettling, overpriced and unprofessional occurrence such as this.Reviewed 27 Jul. 2020

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8.0

Pros:ease; fast return; quick shuttles; car was perfectCons:the guy who checked me in was cold and rudeReviewed 21 Jul. 2020

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2.0

Pros:NothingCons:I will never rent from Alamo rent a car again. Their representative was the rudest nastiest most unpleasant customer service representative I’ve ever dealt with. Aaron really needs to find a new occupation were he does not deal with the public. He was rude and nasty to my children And rude to me and I will never rent from Alamo againReviewed 3 Jul. 2020

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• Are there any ways that I could enhance my rental when I choose Alamo Car Rentals at Dallas Love Field Airport?

  Alamo Car Rentals at Dallas Love Field Airport offers various upgrades and add-ons to enhance your rental experience. Ensure smooth navigation with a GPS system, helping you find your way around Dallas and beyond. If you're traveling with children, Alamo provides child safety seats suitable for different age groups. Choose to prepay for a full tank of gas, allowing you the convenience of returning the car without refueling. Add an extra driver to share the driving responsibilities during your rental period. Choose roadside assistance coverage for added peace of mind during your travels.

• If I need to cancel my rental, what should I know about the cancellation policy when I use Alamo Car Rentals at Dallas Love Field Airport?

  Alamo Car Rentals at Dallas Love Field Airport typically has a cancellation policy that allows for flexibility, but the specific terms may vary depending on the type of reservation and rate selected. Alamo often processes refunds for canceled reservations to the original payment method within a specified timeframe. Keep in mind that canceling a prepaid reservation before the rental may result in a processing fee. Thoroughly review Alamo's cancellation terms, conditions, and any associated fees during the booking process to ensure a clear understanding.

• Is it possible to do a one-way rental with Alamo Car Rentals at Dallas Love Field Airport?

  Alamo Car Rentals at Dallas Love Field Airport typically features these rental options, allowing you to pick up your rental at the airport and return it somewhere else. This flexibility is beneficial for travelers who do not have a specific end location in mind when they rent. However, it's essential to review the terms related to one-way rentals when making a one-way reservation with Alamo. This ensures a well-informed and smooth rental experience tailored to your travel needs.

• How much does it cost to rent a car from Alamo at Dallas Love Field Airport?

  On average a rental car from Alamo at Dallas Love Field Airport costs C$ 83 per day.

• What is the most popular rental car from Alamo at Dallas Love Field Airport?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Alamo at Dallas Love Field Airport.

• Where can I find Alamo car rentals at Dallas Love Field Airport?

  7366 Cedar Springs Rd is the closest Alamo rental location to Dallas Love Field Airport. The telephone number for this location is +1 833 635 0435.

• Does Alamo offer shuttle or airport pick-up services from Dallas Love Field Airport (DAL)?

  Yes