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Reviews
Pros
" fast and friendly."(in 2020 reviews)
"Friendly Alamo representative"(in 1963 reviews)
"Pickup and was quick and easy."(in 2093 reviews)
Cons
"I will never rent from Alamo rent a again."(in 2541 reviews)
Overall Rating8.6 Very goodBased on 63 reviews
Cleanliness
8.6
Comfort
8.7
Overall
8.7
Pick-up/Drop-off
8.7
Value for money
8.2
Recent reviews
Traveler rating
21
5
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Find reviews that mention:
10.0
Could not have been more pleased. The Alamo staff were extremely friendly and made sure I was taken care of in an efficient and timely manner. Highly satisfied customer. MarcReviewed 3 Nov 2024
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4.0
I had no idea there was such small and unsafe and uncomfortable car for rentReviewed 27 Jun 2024
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10.0
exelaintReviewed 4 Apr 2024
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10.0
Bianca was amazing when I dropped the rental off in San Antonio !Reviewed 25 Sep 2023
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8.0
Cons:Good interior cleaning before renting out. Due to the Covid situation, cleanliness is very important The kids had to wipe down the interior before our trip Otherwise everything else was excellent ThanksReviewed 1 Jun 2021
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2.0
Cons:Booked and didn’t find out until making TWO trips that I could not rent a car! Extremely disappointed.Reviewed 14 Mar 2021
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10.0
Pros:Pick up and drop off was a breeze.Reviewed 9 Mar 2021
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8.0
Pros:Pickup and drop was quick and easyCons:The vehicle was not as clean as expected. The control panel and sticky and the inside had an odorReviewed 7 Dec 2020
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10.0
Cons:When we made the reservation we chose Alamo specifically because it said the pick up would be in the terminal while others said a shuttle would be required. A shuttle was still required, and was packed with people (no social distancing), but the ride and check-in were both very quick. Our vehicle was in excellent shape and there were no hidden charges. I would absolutely rent from Alamo again.Reviewed 30 Nov 2020
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8.4
Pros:The people helping at pick up & drop off-were excellent!Cons:More reasonable rate, more comfortable car!Reviewed 16 Oct 2020
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9.6
Pros:Staff fast and friendly. Gave us the option of three different vehicles.Cons:None on this rental.Reviewed 13 Oct 2020
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2.4
Pros:Alamo customer service addressed my concerns that the employees, including a manager, entirely and rudely dismissed and supplied me with a voucher to be used on a future airport rental.Cons:I was misinformed twice about the requirements to rent a vehicle, over the phone, then in person. This cost me precious time, undue effort and capitol on the most important day of my life. The model that I reserved was not available and the manager of the location tried to casually downgrade my luxury reservation to accommodate what inventory was available instead of locating my reserved vehicle and the employee who went to find it. The vehicle was an suv and not a sedan, as reserved, which made our disabled occupants struggle entering and exiting. The vehicle was rushed through the cleaning process while we waited and was washed on the exterior and brought to us wet. The interior was filthy and had no cleaning done whatsoever, this was a major concern to us during this global pandemic as we were informed that all vehicles underwent an extensive disinfection and cleaning process. Passengers of ours were HIGH RISK candidates for Covid 19 and it took me an extra half an hour to clean and disinfect the vehicle to an acceptable standard, a risk I was forced to take, along with more of my precious time on this day. The associate who presented our vehicle to us gave us no walk around or paperwork to assess prior damage, of which there was some, and literally handed me the paperwork, said "Have a good one" then ran away, back to his station. My associate and I were shocked by the experience and had no option after an hour and a half of this process but to take the vehicle and be on our way. The entire time we were treated like second class customers based on the fact that we used a third party service to reserve the vehicle. My reservation was for noon and we did not leave the lot until 1:30, though our pickup time was entered as one o'clock. I have rented from Alamo many times and have never experienced such a hectic, confused, disgusting, unsettling, overpriced and unprofessional occurrence such as this.Reviewed 27 Jul 2020
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Top tips for renting a car from Alamo at Dallas Love Field Airport
Travelers who have made the choice to use Alamo Car Rentals at Dallas Love Field Airport (DAL) will find it quite easy to get behind the wheel of a great car in no time at all. You will find the rental counter for Alamo in the hallway that leads to the baggage claim at the airport. Once you have visited the rental counter and picked up your contract and also your keys, make your way to the lower level. Just outside of the doors, you will find shuttles that will take you to your car.
Customers love the Alamo Car Rental loyalty program for its rewarding perks and seamless experience. The Alamo Insiders program offers members benefits like express check-in, a dedicated counter, and special promotions. With a straightforward point system, members earn rewards quickly, which can be redeemed for free rental days or upgrades. The user-friendly platform and exclusive promotions make Alamo's loyalty program a customer favorite.
Choosing a specialty car from Alamo Car Rentals at Dallas Love Field Airport depends on your preferences and needs. For a stylish and exhilarating experience, consider opting for a convertible to enjoy the Texas sunshine. If you're traveling with family or a group, an SUV provides spaciousness and comfort. Alternatively, if you're looking for fuel efficiency and eco-friendliness, Alamo offers hybrid or electric options.
Alamo Car Rentals at Dallas Love Field Airport strives to accommodate disabled travelers by offering accessible options and services. Their rental fleet includes vehicles with adaptive features, such as hand controls, to meet diverse mobility needs. Trained staff members are available to assist with accessibility requirements, aiming to ensure a seamless experience for disabled travelers. However, it's recommended to contact Alamo directly before your trip to discuss specific needs and confirm the availability of suitable options for your mobility requirements.
Book your rental car at Dallas Love Field Airport from Alamo at least 1 day before your trip in order to get a below-average price
Full-size rental cars from Alamo at Dallas Love Field Airport are around 43% cheaper than other car types, on average
FAQs about renting a car from Alamo at Dallas Love Field Airport
Are there any ways that I could enhance my rental when I choose Alamo Car Rentals at Dallas Love Field Airport?
Alamo Car Rentals at Dallas Love Field Airport offers various upgrades and add-ons to enhance your rental experience. Ensure smooth navigation with a GPS system, helping you find your way around Dallas and beyond. If you're traveling with children, Alamo provides child safety seats suitable for different age groups. Choose to prepay for a full tank of gas, allowing you the convenience of returning the car without refueling. Add an extra driver to share the driving responsibilities during your rental period. Choose roadside assistance coverage for added peace of mind during your travels.
If I need to cancel my rental, what should I know about the cancellation policy when I use Alamo Car Rentals at Dallas Love Field Airport?
Alamo Car Rentals at Dallas Love Field Airport typically has a cancellation policy that allows for flexibility, but the specific terms may vary depending on the type of reservation and rate selected. Alamo often processes refunds for canceled reservations to the original payment method within a specified timeframe. Keep in mind that canceling a prepaid reservation before the rental may result in a processing fee. Thoroughly review Alamo's cancellation terms, conditions, and any associated fees during the booking process to ensure a clear understanding.
Is it possible to do a one-way rental with Alamo Car Rentals at Dallas Love Field Airport?
Alamo Car Rentals at Dallas Love Field Airport typically features these rental options, allowing you to pick up your rental at the airport and return it somewhere else. This flexibility is beneficial for travelers who do not have a specific end location in mind when they rent. However, it's essential to review the terms related to one-way rentals when making a one-way reservation with Alamo. This ensures a well-informed and smooth rental experience tailored to your travel needs.
How much does it cost to rent a car from Alamo at Dallas Love Field Airport?
On average a rental car from Alamo at Dallas Love Field Airport costs C$ 83 per day.
What is the most popular rental car from Alamo at Dallas Love Field Airport?
Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Alamo at Dallas Love Field Airport.
Where can I find Alamo car rentals at Dallas Love Field Airport?
7366 Cedar Springs Rd is the closest Alamo rental location to Dallas Love Field Airport. The telephone number for this location is +1 833 635 0435.
Does Alamo offer shuttle or airport pick-up services from Dallas Love Field Airport (DAL)?
Yes
Everything you need to know for your Alamo car rental at Dallas Love Field Airport
Alamo Car Rental DAL: Flying into Dallas Love Field Airport? Find the cheapest Dallas Love Field Airport car rental from Alamo now with KAYAK. KAYAK searches hundreds of travel sites to help you find and book the best rental car deal from Alamo at Dallas Love Field Airport.
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