Book Payless car rentals at Dallas Love Field Airport

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Excellent

28

Good

26

Okay

20

Mediocre

51

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0

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10.0

Pros:Staff was helpful and drop off was easy. The drop off was easier than the pickup.Cons:Finding the Payless rental office was very frustrating and confusing. There was a Payless sign the size of a bumper sticker on a stick in the ground on the main road to the Love Field terminal. Seriously, no kidding. I went into the Avis rental office and asked if anyone could direct me to Payless car rental. They said we’re it. Wow, who knew. It would have been a great help if I had known to go to the Avis counter for the Payless rental. Other than this scavenger hunt and bad first impression the rest of my experience was excellent.Reviewed 6 Jun. 2021

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10.0

Pros:Car was clean and ready to goCons:Long check in process with only a few representatives available.Reviewed 24 May 2021

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8.0

Cons:I had to wait in line for an hour to pick up the car at payless pickup near Dallas Love FieldReviewed 15 Apr. 2021

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6.0

Cons:I had to wait 20 minutes outside in a line to get the car..they never said nothing about it or why....if I had an appointment I would have been late..the person that checked me out was nice....but so was I....Reviewed 3 Apr. 2021

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6.0

Cons:Payless announcements are really small. It was hard for us to locate the pick up hub. Only afrer looking around thoroughly did we find it, inside Avis and Hertz. My driving license is digital and I have no physical/plastic version because, given Covid, my city developed such platform recently and stopped issuing plastic licenses. The first employee was unempathic and said I could not pick up the car nor my wife could even though it was prepaid. A second person came and she called the manager and in 1 minute agreed to change the reservation to my wife, as she did carry a physical license.Reviewed 22 Mar. 2021

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6.0

Pros:The manager was super nice. They ONLY accept credit cards for van rentals. Wasn't stated anywhere. So we had to go back home and get our credit card. Apparently, the guy at the counter assumed we wouldn't be back? So when we returned, we had to wait for a van to be cleaned. Then the van's front seat didn't move up so we had to wait again to get another van sanitized and cleaned. So the plus side of the rental - the manager knocked a little $$ off because I was waiting for about an hour and a half.Cons:The customer service behind the counter - the India guy was rude!!! OMG rude. And, of course, I got the same one when I returned the vehicle. I had to switch payment from my CC to my debit. He was rude about that. The rental agreement must've been packed because it wasn't in the van. Then he charged me for being late. The nice lady next to him said the time starts when they run the card, not even when you get the vehicle and leave. Mind you, I was waiting an hour and a half for the van to be ready for us. That needs to change. They knocked the hourly rate off, but the guy asked the lady why I was being stingy because we already had $50 knocked off the rental...Ummmm one had nothing to do with the other. So Payless at Dallas Love Field - Ya'll need to get rid of that guy. He's rude AF. Everyone else was nice but him. Also, don't start charging people when the card is ran...charge when they scan the paperwork when you exit. Because that is when the rental period should truly start!Reviewed 10 Aug. 2020

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2.0

Pros:NothingCons:First it would have been nice to have received my rental first offReviewed 29 Jun. 2020

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10.0

Pros:I liked the easy check in and we were able to switch drivers on the registration with no issues. Van was much more affordable than options from bigger name companies. Van was very clean!Cons:We had no issues.Reviewed 30 Dec. 2019

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8.0

Pros:Pick up and drop off were very easy. Friendly staff.Cons:I was driving around in a car with expired tags. Fortunately, I didn't get pulled over by the police.Reviewed 14 Nov. 2019

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5.6

Pros:The associate was nice to help me find a larger car when she realized they put me in the wrong one.Cons:The readiness of the staff. I waited to 20 minutes to get my car.Reviewed 15 Oct. 2019

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3.6

Pros:Shuttle was fine, otherwise Payless was pretty bad experience.Cons:Check in was slow. First car had broken steering g wheel so I had to get in line again. Second car had smoky smell that had been covered with industrial air fresheners that bothered me for the two days I had it.Reviewed 27 Sep. 2019

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4.8

Cons:The car could have been cleaned with an oil change.Reviewed 8 Jul. 2019

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• How much does it cost to rent a car from Payless at Dallas Love Field Airport?

  On average a rental car from Payless at Dallas Love Field Airport costs C$ 67 per day.

• What is the most popular rental car from Payless at Dallas Love Field Airport?

  Standard (Ford Explorer or similar) is the most frequently booked rental car type from Payless at Dallas Love Field Airport.

• Where can I find Payless car rentals at Dallas Love Field Airport?

  7020 Cedar Springs Road is the closest Payless rental location to Dallas Love Field Airport. The telephone number for this location is +1 972 505 2880.

• Does Payless offer shuttle or airport pick-up services from Dallas Love Field Airport (DAL)?

  Yes