Book Alamo car rentals in St. Louis

Reviews for Alamo in St. Louis

Recent reviews

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Wonderful

2

Very good

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Fair

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Mediocre

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10.0

Efficient and Friendly Service.Reviewed 4 Dec. 2022

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10.0

Very fast, polite, great direction on how to return the the car.Reviewed 19 Sep. 2022

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10.0

Unexpected SurprisePros:The type of vehicle available...Chevy Impala Premiere...loved it.Reviewed 15 Jul. 2017

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9.6

Overall Very GoodPros:Pick up & Drop off was as near perfect as possible.Cons:I was not thrilled with the vehicle but that was NOT Alamo's fault. It was the make and model of the pickup. (I would not buy this truck). I think the exit of lot could be marked better but it was not horrible.Reviewed 6 Jul. 2017

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2.0

Alamo had no cars when I landed at 12:30 am, and I had already paidPros:nothing other then I am hoping the refund process is easyCons:the fact that I didn't get a car that I paid forReviewed 17 May 2017

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9.6

It fit the need!Pros:Nice sized SUV (Ford Escape) given I was hauling my 1-year-old around along with several others. The experience with Alamo was very nice as they got me in and out quickly which I cannot say enough positive things about given I was lugging a baby, car seat, pack n' play, backpack, and diaper bag all by myself.Cons:Nothing really. GPS built-in would have been nice but my smartphone wedged near the dash did the trick.Reviewed 16 Apr. 2017

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6.8

Really bad customer service at the front deskPros:Pick up and drop off were really quick.Cons:The lady at front desk provided a really bad customer service. She had earphone on one side while talking with me. She really did not want to work at all. I have never confronted this level of bad customer service.Reviewed 21 Mar. 2017

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7.6

Easy check-out and check-inPros:Prompt service and friendly van drivers to and from STL to Alamo lot. I reserved a "mystery" car at a good price and got a mini Chevy SUV. Not the most comfortable ride, but overall nicer than expected.Cons:No driver's manual included in the car.Reviewed 20 Mar. 2017

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10.0

Rental vehicle was good, customer service fell shoPros:Pick up & drop off were quick and easy. The vehicle was clean and perfect for us. Shuttle drivers were friendly.Cons:Customer service at the front counter was not what I expected. Agents didn't acknowledge me and my sister when we entered the building and there were no other customers. When we finally got helped and asked for clarification we felt we were bothering them. We left with a bad feeling.Reviewed 19 Mar. 2017

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8.8

Cons:No car ready when i got there.Reviewed 9 Mar. 2017

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8.0

Windy WalkPros:Customer Service was pleasant. Car was washed and clean.Cons:Customer Service was good until I was asked if I was a Muslim all because I was wearing a bow tie. I don't believe that she was being racist. But she was a bit uncouth. Then I had to walk across the parking lot in the blistering wind to select my car. Fix how customers receive their cars immediately. I waited 15 to get my car. Drop off location was a bit confusing to find the exact location to drop off car.Reviewed 3 Mar. 2017

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10.0

They truly tried .Pros:We came in on Christmas Day and there was a shortage of cars with flights delayed and rerouted passengers. So their systems were skewed with last minute changes. They worked so hard and were honestly trying to do their best to please so many frustrated customers. We appreciated their efforts through the hectic process and pleased that they were able to provide a car for us through all their confusion.Reviewed 15 Jan. 2017

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• Has the Alamo rental car policy in St. Louis changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Alamo will continually update its policies accordingly. Please contact Alamo directly for the latest information. You can find up-to-date information on the coronavirus response of Alamo here: Coronavirus (COVID-19) update from Alamo

• What is the most popular rental car from Alamo in St. Louis?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Alamo in St. Louis.

• How many car rental locations does Alamo have in St. Louis?

  Alamo has 1 rental location in St. Louis. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Lambert-St Louis airport (STL)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Lambert-St Louis airport (STL)?

  Yes