Book Avis car rentals in St. Louis

Reviews for Avis in St. Louis

Recent reviews

Traveler rating

Wonderful

9

Very good

2

Good

1

Okay

0

Fair

0

Mediocre

0

Poor

19

2.0

You need to be clearer in you app whether the rental location is at the airport or not. When I rented the car I had know way of quickly knowing that that place I reserved the car was not the airport rental but a second location 40 minutes away.Reviewed 5 Mar. 2023

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2.0

1.5 hour wait to reach counter. Then it was not the correct pickup location. Canceled reservation and Ubered. This is my last time using a car rental company.Reviewed 19 Jan. 2023

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2.0

Worst rental experience of my life. Would never recommend Avis to anyone.Reviewed 4 Oct. 2022

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4.0

My car reservation made through Kayak was not recognized by Avis. I had to make a new car reservation at the counter and pay a lot more for it than I would have through Kayak.Reviewed 28 Sep. 2022

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2.0

Took 2 hours to get the car (1.5h in line to checkin + 30min waiting for the car after being told it would be brought to us). Car was dirty (even had dirty tissues/paper towels crumpled up in the doors. I won’t use Avis (or Budget, same line/counter/company) againReviewed 7 Sep. 2022

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2.0

There was a hidden cost and a clear cheating. In the meantime, they did not return the balance back and they tried to withdraw the money twice after I have delivered the carReviewed 21 Aug. 2022

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4.0

Long line and wait for carReviewed 1 Aug. 2022

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4.0

The car itself was ok. Not cleaned very well, but pretty comfortable and good gas mileage. However, the pick up in St. Louis at the airport was one of my worst customer service experiences ever. It was incredibly slow and inefficient. The employees did not care one way or another if they got customers out of there or not. We waited over an hour for a car and didn’t get the car we reserved. Only because we kept asking did we end up leaving when we did. I could go on, but it will just be more negative critiques.Reviewed 28 Jul. 2022

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2.0

They didn’t have a car availableReviewed 28 Jul. 2022

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2.0

Had to wait for a vehicle because none were available upon my scheduled time. The vehicle was barely cleaned. Check engine light came on while out of town and wasn’t able to reach anyone at the Roadside due to being hung up on, luckily the vehicle was able to make it back. Will never use this service again.Reviewed 18 Jul. 2022

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2.0

The car was in poor shape. The oil light came on, it was a poor ride and the drop off experience was not optimal.Reviewed 16 Jul. 2022

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2.0

There was a long wait at the STL terminal for van pickup. Then a L O N G line snaking around inside the Avis office, which moved V E R Y slowly. When I finally got to the desk, the agent seemed clueless, and they couldn't seem for find a car for me. It was about a hour and a half from the time I arrived in the office 'til I got my car. (It wasn't the Prius I had ordered, but at that point I was glad to get a Nissan Altima.)Reviewed 30 Jun. 2022

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• Has the Avis rental car policy in St. Louis changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Avis will continually update its policies accordingly. Please contact Avis directly for the latest information. You can find up-to-date information on the coronavirus response of Avis here: Coronavirus (COVID-19) update from Avis

• What is the most popular rental car from Avis in St. Louis?

  Standard (Ford Edge or similar) is the most frequently booked rental car type from Avis in St. Louis.

• How many car rental locations does Avis have in St. Louis?

  Avis has 7 rental locations in St. Louis. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Lambert-St Louis airport (STL)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Lambert-St Louis airport (STL)?

  Yes