Reviews for Avis in St. Louis
- All reviews 100%
13 Jul 2017
Nobody was there! No attendant for 20min+
Pros: Nothing. Horrible service.
Cons: There was no attendant for 25 minutes at this location. They also denied renting a vehicle to me after I had called to make sure they accept a debit card. Worse experience. Ended up having to take a flight. I will never rent or recommend Avis -particularly this location 2925 Olive street, saint Louis MO.
25 Apr 2017
Pros: Service counter attendants. Very kind and knowledgeable.
Cons: The extension fees!
24 Apr 2017
a little slow...but flexible
Pros: I made a reservation without realizing I it was for a location other than the international airport location where I was arriving. It took a long time to get to the desk upon arrival. Once I got to the desk, I found out my mistake. To complicate matters, it was on Thursday before the Easter weekend. The other location was 30 minutes or so away. The rental agent gave me the price for a new reservation at the airport--but it was almost double the price of my reservation. After several minutes and a final request to see if the rental agent could do ANYTHING to help me, he found a rate that was $20 higher than my original reservation. I really appreciated that!!! Sometimes slower is okay. Thank you!
Cons: If I could have gotten through the process faster, I could have spent more time seeing St. Louis...but as mentioned...I made the reservation mistake and Avis/Budget helped me out.
20 Apr 2017
First class service.
Pros: Friendly service in and out. Great car...clean, well maintained, up to date.