Book Hertz car rentals in St. Louis

• Where are the best pick-up locations for Hertz car rentals in St. Louis?

  There are a few different Hertz pick-up locations in St. Louis that are particularly convenient. For example, there is a branch on Manchester Road that is quite popular, as it is located near the city center. There is also a branch on Lindbergh Boulevard that is a convenient choice, as well as a pick-up location on Washington Avenue. If you fly into St. Louis Lambert International Airport (STL), you can also pick up your vehicle directly from here.

• Am I able to pick my own Hertz car rentals in St. Louis, or will I be assigned a vehicle by the company?

  While making your reservation, you will be asked to select the vehicle model that you would like to receive for your rental. Keep in mind that you are not guaranteed to be given the exact model you choose, as it will depend on what is available in the branch’s fleet at the time. If the model that you selected is not available, Hertz will instead provide you with a vehicle that is similar. The vehicle you receive may end up being from a different manufacturer than what you first requested.

• Is it possible for me to have Hertz car rentals in St. Louis delivered directly to me?

  This company has a service that is known as Hertz Neighborhood Delivery, meaning that you can have your rental vehicle delivered directly to you at no additional cost. The delivery can take place at any address you would like, including your office building, hotel, or even personal residence. If you cannot go to a Hertz pick-up location for whatever reason, this is a nice way to still receive your rental car. 

• What is the most popular rental car from Hertz in St. Louis?

  Full-size (Chevrolet Suburban or similar) is the most frequently booked rental car type from Hertz in St. Louis.

• How many car rental locations does Hertz have in St. Louis?

  Hertz has 8 rental locations in St. Louis. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Lambert-St Louis airport (STL)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Lambert-St Louis airport (STL)?

  Yes

Reviews for Hertz in St. Louis

Recent reviews

Traveler rating

Wonderful

26

Very good

7

Good

1

Okay

7

Fair

0

Mediocre

0

Poor

38

Find reviews that mention:

car was cleanrented a car

friendly staffwrong location

location was closedcustomer service

car availablepick up and drop

pick up the car

2.0

Ive had the worst experience I ever had with hertz rental car . I have never had an experience such as this ever . The customer service was bad we had to wait an hour to receive a car then the hertz store only had one car which they didn’t have the inventory what we had originally what was pre-paid for so we had to pay an additionally fee. Then the young lady that worked for the company lied to us told us we can bring the car back at 5:00 and would take us back to the airport . She lied to us when we got there the store was closed and we were way out not even by an airport. I stay on the phone with Hertz for and whole hour to talk about my experience. Didn’t get a live agent . Then when it was finally time for us to go we almost missed our plan due to the gate of the rental store was locked we had to give the key and leave the car on the property at Chevy dealer with Jason. Whole experience was awful. The young lady that they had working there was so un professional. She could have giving us the right times for business hours. Which she didn't she basically misled us on everything with the rental. Not a happy customer by far. Hertz never tried to make things right either. POOR SERVICE THERE at the store Nd over the phone. They never resolved our issue.Reviewed 26 Apr 2025

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2.0

Company is a rip off, call center is in india lies to youReviewed 21 Mar 2025

review from

10.0

Not bad at all for one way Rental. Tires were very noisy. Was surprised that Hertz used an offbrand tire.Reviewed 2 Mar 2025

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2.0

They closed early without telling me, then didn't let me switch pick up locations leaving me stranded in a random city after hours on Christmas Eve. I do not recommend them.Reviewed 3 Jan 2025

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2.0

When we pick up vehicle representative was very short with me stating she had been calling me and they didn’t have a car. I showed her my phone number in the reservation, it was different from what she had been calling. I asked if there was anything g available she said no. I asked “ you have no cars” she said “ no suv like you reserved” then she said they had 1 Chevy Malibu. I accepted that car. The car was not cleaned it had dirt and stuff on the floor and windows were dirty. Just not the best experience I’ve had.Reviewed 17 Dec 2024

review from

2.0

The reservation was for 7pm drop off but the office was closed. There were no instructions and it took forever to reach a customer service agent over the phone. In the end I had to leave the car 7pm on saturday and assume liability for it being parked there unattended until they opened again on Monday. Would never rent from Hertz again. They blamed Kayak for not making me aware.Reviewed 17 Nov 2024

review from

10.0

Plenty of reps in the office. Easy in and out.Reviewed 4 Sep 2024

review from

2.0

Terrible. Was charged smoking fee and I dont even smoke. The car was disgusting when I picked it up but they only had one full size option and there were long lines to get it changed - so I kept it because we were in a hurry. We had the car one day, i do not smoke, but charged a significant smoking fee. Working on it with hertz but its the last time i am renting from them.Reviewed 27 Jul 2024

review from

2.0

When I rented through Kayak I requested airport pickup. Since I am unfamiliar with the addresses in St. Louis, it assigned me to another location (unfortunately without indicating it was NOT the airport, but a car dealership 20 minutes away). Once I discovered (en route to St. Louis), I attempted to call and cancel but to no avail. My confirmation number was not accessible via the Hertz site so I was unable to cancel there. I called the toll free number on the confirmation and could not get a live person. I tried another Hertz location (since the car dealership was not even listed on the Hertz site) and he tried to find a number for me but was unable to. I finally found a website for the car dealership and went through the chat option. Was told they'd take care of it and even received a follow-up email, but have yet to receive a cancellation confirmation. All told, a horrible experience and will not use Kayak or Hertz again.Reviewed 14 Jun 2024

review from

2.0

The rental, although was advertised as St Louis airport, was actually a 30 minute ride away. The shuttle service didn't go there. We arrived to the airport location at 4:45 where we found all this out. Our location closed at 5 pm so we couldn't get there before closing. So we canceled our original which was $41/day and asked for their lowest priced which turned out to be $72/day. They said it was because we were walk-ins. We were not walk-ins as we'd booked 3 days ago. We left and got a Dollar car for $48.Reviewed 21 Nov 2023

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10.0

It was really easy to get to the Hertz off-airport site via rideshare. The office was easy to find and the price I paid to be able to pick up and drop off at different airports was outstanding! I saved over $400 versus getting the car at the airport. I was in/out in less than 10 min. Super easy, thank youReviewed 9 Nov 2022

review from

10.0

I thought I was going to the airport for pickup and drop off but I wasn’t and they were extremely accommodating.Reviewed 25 Oct 2022

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