Reviews for Budget in St. Louis
- All reviews 100%
12 Jul 2017
Cons: i flew into the St Louis airport, and you guys booked me a car to be picked up in a remote location 30 minutes from the airport location. it cost me $150 more to get a car from them at the airport location.
13 Jun 2017
Charged more than agreed upon rate - made returning car VERY difficult
Pros: Car was ok
Cons: Rate quoted: $226 Rate Charged: $301 Gave a very bad return address that was 30 minutes from airport and the would not shuttle to airport
29 Mar 2017
Pickup was slo-o-o-o-o-w
Pros: Drop off was a breeze and I was able to catch a shuttle to the airport right away.
Cons: It took almost 45 minutes for me to get my car. The line had at least 12 people and only 2 counter folks when we first arrived. After about 10 minutes 2 more folks showed up. But, each person took around 10-15 minutes to get their car so it was a long wait after a full day of travel.
26 Mar 2017
Cons: I was FORCED to pay for loss/damage insurance or told I could not rent the vehicle. This was DESPITE the fact that I had a reservation with a confirmation number for the car WITHOUT the insurance. This is complete highway robbery and fraud. I am extremely mad that I was forced to pay almost $200 that I didn't want or need to.