Book Avis car rentals in Aguadilla

Reviews for Avis in Aguadilla

Recent reviews

Traveler rating

Wonderful

0

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

2.0

I was traveling alone with young children and they left me stranded by giving my vehicle to someone else after Spirit has delayed my flight due to no pilot available which was completely out of my control. Less than one hour is all I took for them to hand my reservation to someone else. My rental was to be picked up at 2am and we landed right before 3am, by the time they answered the call, they said it was too late and my car was given to someone else. I was traveling with a 7yr and 11yr old. I didn’t make it to my destination until 8am due to being left stranded. It was a horrible experience.Reviewed 2 Jun. 2022

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2.0

Customer service at counter. They don’t really care there.Reviewed 17 May 2022

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4.0

Avis contacted me the day before i was to puck up my car I told them that the plane would not be arriving until almost 4am and asked when the counter was closed. They said 4am. But told me someone would stay until i arrived. Went right to counter and no one was there. I had to rent from Hertz for a day and return to swap cars the next day. Also Avis gave me a car that the registration expired while i had the car. I was stopped 3 times by the police about it. Tried to call Avis during their hours with no answer. Drove back to airport and someone was there. I asked why no on answers their phone and they just shrugged.Reviewed 26 Mar. 2022

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2.0

Our flight was delayed due to issues at the airport. Being that it is a small airport I called to adjust my rental time. It took all day to reach someone at the local office. Someone finally picked up at 10pm. They said they didn’t know the flight was delayed. And that the manager would be in the next day at 1 pm. Got a hold of the manager. He said they would release my reservation if I didn’t pick up the car within a hour of the originally scheduled time. They were not going to be open when my flight arrived. And there were no more cars available anyway. The manager did tell me that I could call right before my flight to see if there were any cars available. But that was not guaranteed and I would’ve needed to wait at the airport for another 4 hours after landing to pick up the car. This nearly forced us in to cancelling our trip. Very unhappy with the situation over all.Reviewed 22 Mar. 2022

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8.0

Looks the car was in an accident. Drivers door big dent in. Brakes squeak. Backup computer camera doesn’t work. Convenient location. Desk people friendly.Reviewed 6 Mar. 2022

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2.0

Pros:These guys can go eff themselvesCons:They could have not canceled my reservation right before boarding my plane to the destination.Reviewed 20 Jun. 2021

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2.4

Cons:Service, cleanlinessReviewed 16 Oct. 2018

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10.0

mami's visitPros:fast processCons:naReviewed 22 Aug. 2018

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2.8

Cons:Did not have the suv i rented, then they put me in a smaller car and only gave me a 25 dollar discount. Also had to wait like an hour just to get the car.Reviewed 17 Apr. 2017

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4.4

Horrible car DropoffCons:At drop-off left keys @ 6:00am and contract was closed around 4:30pm.Reviewed 12 Apr. 2017

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4.0

Cons:When I take the time to reserve a car, I expect that the car I reserve will be there. Not only was the truck I reserved not there, but they didn't have any trucks at all. Instead I spent my trip in a Kia which is not what I wanted or needed at all.Reviewed 12 Feb. 2017

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4.8

DisappointedPros:The customer service rep was friendly and approachable. Picking up the car from the parking lot was very easy.Cons:This car was not worth the money I spent. It was outdated, uncomfortable, did not run smoothly and the trunk was too small for our luggage. I requested an economy car and instead was given a compact car, and still charged for economy. I was quoted $20 less than what I was charged. I am extremely disappointed with Avis and will not rent from them again. This was my second rental in one month using kayak, and I had a much better experience with Dollar.Reviewed 15 Nov. 2016

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• Has the Avis rental car policy in Aguadilla changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Avis will continually update its policies accordingly. Please contact Avis directly for the latest information. You can find up-to-date information on the coronavirus response of Avis here: Coronavirus (COVID-19) update from Avis

• What is the most popular rental car from Avis in Aguadilla?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Avis in Aguadilla.

• How many car rental locations does Avis have in Aguadilla?

  Avis has 1 rental location in Aguadilla. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Borinquen airport (BQN)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Borinquen airport (BQN)?

  Yes