Reviews for Avis in Richmond
- All reviews 100%
31 Dec 2017
FRAUDLENT & DISGRACEFUL RIP OFF
Cons: Your website quoted me a rate of $70 for my rental but this turned out to be purely the tax only and the rental was an additional $289 on top of this amount - which is tantamount to fraud. The Avis agent said you had quoted only the tax - this is FRAUD and I will be taking action against you.
30 Dec 2017
Kayak é CarRentals.com website quote was completely wrong!
Pros: Everyone at Avis was great. No problem there. The car was waiting for me. The Avis people took the time to explain that the quote I was given online by Kayak / CarRentals.com was false and that the cost of my rental was actually $780 more than the quote. Not their fault.
Cons: Now I will have to haggle with Kayak and CarRentals.com to try to get the difference between their false quote and the actual cost at Avis of the car I reserved. I would have never selected it if it had been quoted correctly but I found myself with little choice when I arrived at my vacation location.
22 Dec 2017
Beware of CarRentals.com Avis rates; charged $400 above reserved price
Pros: Car was fine. Service was not.
Cons: Total failure / bait-and-switch pricing. Kayak promoted a rate of $89 at CarRentals.com for an Avis car, which was confirmed by Avis. When I picked up the car in Vancouver Airport, Avis refused to honor that rate, telling me it was CarRentals.com's mistake. They charged me $478.11, over 5 times the reserved rate. They kept claiming it was a 'well known' problem with CarRentals.com and took no responsibility.
12 Sep 2017
Cons: See comments above.