Reviews for Avis in Richmond
- All reviews 100%
18 Jul 2017
Rates charged not the same as the rate booked.
Pros: The condition of the car was good
Cons: 1) The staff we dealt with wasn't helpful. 2) Never clearly answered our questions on insurance 3) The daily rate charged to us was $90/day whereas the rate we booked was about $49/day. Didn't have enough time to discuss because we were in a hurry and a not so friendly staff didn't help matters
7 Jul 2017
Pros: vehicle. easy and quick registration.
5 Jul 2017
Pros: the agent who helped me at YVR was really cool and efficient
Cons: the line at YVR was way too long--waited about 20 minutes
24 Jun 2017
Good little rental shop at Richmond
Pros: Nice and polite staff. Just make sure the price you are paying matches the quote you got on Kayak
Cons: He was the only person working, so had to do a little waiting