10.0
Easy process and great personality of the staff. Highly recommended. Less hectic and easy going.Reviewed 9 Feb. 2023
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10.0
Ali at Richmond AVIS car rental was such a helpful and kind customer care professional ! He really made us have the best possible experience with our rental car. We will definitely use this company's services again! 5 stars !Reviewed 14 Feb. 2022
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10.0
Pros:Staff were friendly, the car was nice, and I was told they hold the car regardless of when you show up.Cons:There wasn't an opportunity to mark down if the car had scratches or damage when you picked it up.Reviewed 21 Apr. 2021
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4.0
Cons:Wish they would stop classifying “luxury” vehicles as a regular domestic POSReviewed 7 Jan. 2021
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10.0
Pros:The owner is awesome; I've rented from here before and he makes every interaction unique. I'd recommend the Richmond location specifically because of that owner.Cons:N/AReviewed 13 Apr. 2020
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8.8
Pros:Friendly staffCons:I wasn't counseled about the inability to pay for cashless tolling and now the company gets to charge me an additional fine. Seems to be true for multiple rental car companies thoughReviewed 4 Oct. 2019
review from![kayak]()
10.0
Pros:fast, convenient, super nice attendants for pick up and drop off!Reviewed 22 Sep. 2019
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6.8
Pros:Quick and easy pick up and drop offCons:Staff constantly interrupting and not listening at pick up. Trying to upwelling, cold and uninterested service Food and drinks underneath the front seats Not a sparkling clean carReviewed 16 Sep. 2019
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9.2
Cons:Check-in to pick up very slowReviewed 26 Aug. 2019
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2.0
Pros:nothing - staff were rude and not at all helpfulCons:everything - will NEVER EVER use Avis againReviewed 18 Aug. 2019
review from![kayak]()
2.0
Pros:nothing - the staff were rude and not at all helpfulCons:everythingReviewed 18 Aug. 2019
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7.6
Pros:Good carCons:Wait time in line when renting the car VancouverReviewed 12 Aug. 2019
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