Reviews for Alamo in Richmond
- All reviews 100%
16 Jan 2018
Weekend rental from YVR
Pros: Great price, new car, friendly staff
9 Jan 2018
Pros: The staff were very helpful and polite, we had a choice of two cars and were not pressured into any excessive add on sales, the gentleman who checked us in was very helpful to the point of saving us money when we wanted to add an extra driver, as the roadside breakdown included a free driver and was cheaper then adding an extra driver.
Cons: no fault of Alamo, the car was a compact and was a bit small and uncomfortable for the 2000mile road trip we did. More a lesson for ourselves.
1 Jan 2018
Long wait to get car
Pros: Rental line was fast & efficient, drop off fast & efficient as well
Cons: We waited on the curb after confirming & getting paperwork for renting for a VERY long time. An attendant is apparently dispatched to retrieve auto. However we witnessed many others from other places getting their vehicles repeatedly before us. We rented nothing unusual just a mid size SUV.
22 Dec 2017
Pros: Very quick processing time at check-in and drop-off. Love it!! Friendly and engaged staff