Book National car rentals in Richmond

Reviews for National in Richmond

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great servicepick up and drop

car was greatstaff was helpful

car availablegreat experience

pick up the carcustomer service

7.6

Decent choicePros:Booked a Ford Escape for a week. Vehicle provided is exactly as requested and in good shape. Pick up and drop-off straight forward.Cons:Alamo would allow wife to drive with no additional charge, but National would add C$10 per day.Reviewed 30 Oct. 2015

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9.2

Pros:Very easy and straightforward, fast service, great vehiclesCons:Prices need to be reduced a bitReviewed 6 May 2020

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2.0

Pricing InconsistencyCons:When I arrived I was quoted a price of C$680 (CAD) when I had originally been quoted C$420 (CAD) when I reserved it. When I questioned the woman told me the price was the price. Awful experience. I will not be using this service again.Reviewed 4 Jan. 2017

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9.2

Good cars; Good Service; One-Way Rentals too expensivePros:Friendly, fast service and great quality cars.Cons:One-way rental YVR-SEA was $250 a day. It doesn't have to be that much!Reviewed 1 Jun. 2018

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10.0

Awesome experiencePros:Ease of rental and return.Cons:Paying for an extra driver.Reviewed 1 Mar. 2018

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10.0

Pros:your associates were able to change my pickup and return locations. very convenient.Reviewed 29 Aug. 2016

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6.4

Cons:Got the run around. Had to pay additional cab fare because terminal location was closed for the day. Was told to return to main airport and subsequently tried to charge us 3x the original amount.Reviewed 22 Aug. 2019

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8.8

Receiving my carPros:Received a complimentary upgrade based on the fact that my car class was not availableCons:Transaction was completed with the agent but needed to wait while the manager handled the process of picking out my vehicle. I worked as a manager in rental car for 10 years and found this practice a bit strange. Also, we were asked to initial the vehicle inspection BEFORE we received and saw the car. This should never happen. The inspection should be done WITH the customer before they get the car. NATIONAL should know better than this.Reviewed 26 Aug. 2018

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8.8

Pros:Staff on the phone helping make modification to rental and at pick up point were helpful, friendly and efficient.Cons:I know it’s the busy season and this was a one way rental but very expensive for a few hour rental.Reviewed 9 Aug. 2019

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2.0

I was charged way more than quotedCons:I was quoted C$ 144 to pick up at Vancouver and drop off same day at Seattle Airport. I was charged $379. Ridiculous!Reviewed 14 Jul. 2016

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7.6

Pros:I regularly use national for all my business travel. They have great cars and great customer service when you BOOK THROUGH NATIONAL.Cons:National had originally told me they didnt have any cars, however I was able to book one through kayak. After booking with kayak my company contract with them was somehow no longer valid even though I had to still pay and do everything through National.Reviewed 23 Jun. 2019

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8.4

Rocky Start turned out wellPros:We left our passports in the vehicle when we dropped it off. Fortunately I realized it before we left town. I went back over to the return place and they were able to find and recover our passports. They could not have been more helpful.Cons:When we got to the Vancouver Airport (old one) the rental desk was closed and it said no cars available. I used the phone on the counter and called the new airport rental and they said come over and they would take care of me. Apparently renting from the old airport is cheaper so folks need to check the address of the airport and not just assume it is "the one and only airport". The inconvenience and extra cab fare were the only drawbacks to an otherwise excellent experience.Reviewed 28 Aug. 2016

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More

• 7.0 /10Avis Car Rentals at Richmond
• 6.4 /10Budget Car Rentals at Richmond
• 8.4 /10Hertz Car Rentals at Richmond
• 8.6 /10Alamo Car Rentals at Richmond
• 8.2 /10Enterprise Car Rentals at Richmond
• 7.0 /10Routes Car & Truck Rentals Car Rentals at Richmond
• 4.4 /10Europcar Car Rentals at Richmond

• Has the National rental car policy in Richmond changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) National will continually update its policies accordingly. Please contact National directly for the latest information. You can find up-to-date information on the coronavirus response of National here: Coronavirus (COVID-19) update from National

• How much does it cost to rent a car from National in Richmond?

  On average a rental car from National in Richmond costs C$ 130 per day.

• What is the most popular rental car from National in Richmond?

  Compact (Ford Focus or similar) is the most frequently booked rental car type from National in Richmond.

• How many car rental locations does National have in Richmond?

  National has 2 rental locations in Richmond. Take a look at our National rental location map to find the best rental cars near you.

• Does National have a car rental location at the airport: Vancouver Intl airport (YVR)?

  No (According to our data)

• Does National offer shuttle or airport pick-up services from Vancouver Intl airport (YVR)?

  Yes